[Resolved]  Voltas — bad response regarding ac repair

Address:Dhanda farm house p.o litani, Hisar, Haryana, 125113

I had bought voltas invertor split ac. I had submitted complaint on 6 june19 regarding non functioning of ac. It's been so long my ac is not yet repaired and tens of time i made calls to customer care, service technician and even to regional head of voltas but there is no satisfactory response from any of them. My complaint request no is [protected]. Im facing a lot of harassment from voltas regarding all this. Take appropriate action pls
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Aug 19, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
Voltas Customer Care's response
Dear Naren,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 15, 2019
Voltas Customer Care's response
Dear Naren,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

I have purchased d freeze voltas company my d freeze proper not work plz solve my problem my mobile number [protected] my address vpo sindwekhera dist jind l m not satisfied voltas company plz solve my problem

Voltas Customer Care's response, Jun 27, 2019
Verified Support
Dear Paemod1914,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 31, 2019
Verified Support
Dear Customer(Paemod1914),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 31, 2019
Verified Support
Dear Customer (Paemod1914),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I have bought a new voltas 1.5ton 3STAR inverter AC. They only just installed it they also didn't check that the ac is working properly or not. The ac is not working properly.. it turns on for 3-4mins then again it restart showing error PC 04..
The person who came to install it. They also refuse to install the stabilizer of the AC..
Voltas Customer Care's response, Jun 26, 2019
Verified Support
Dear Gaurav,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 4, 2019
Verified Support
Dear Gaurav,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Ac not working from last night and compressor is giving out cool air
Voltas Customer Care's response, Jun 26, 2019
Verified Support
Dear Akul,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 4, 2019
Verified Support
Dear Akul,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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