Voltas Complaints & Reviews

R/sir/ma'am

I have voltas split ac. I have requested so many times to voltas's athourised service centre to provide service but no response from the company side. My compaint closed without provide any service. My request no. Is [protected] dated on 21-06-19, 25-06-19 and 29-06-19.

I want to compensation for this negligence because company's duty not only to sell a product but its responsibility to provide service...

Complaint# [protected], raised on 12th Jun for AC remote which is not working, and due to this we are not able to use the AC, AC is hardly 5 months old and your remote is already dead, site engineer visited twice but it is still not fixed look like inexperience service team who doesn't know what to do, and they still not able to provide any resolution from past 1 month. Your local person Sajith doesn't know how to interact with the customer...

I purchased a voltas 1.2 ton inverter ac (Model 153v dzv) from flipkart on[protected]. And the ac was installed today[protected] by voltas authorised service engineer after i directly contacted volta's customer care.
But when i tried to register for the comprehensive 5 year warranty for the product i was denied. I did send the sms wta to [protected] but voltas said since i bought it from flipkart the extended warranty will not be...

In the month of may’2019, we had issue with our 1.5 t voltas window ac and it has been resolved via job no: [protected]. The cause mentioned was cooling coil repair, capacitor, gas charges and visiting charges totalling to inr 4000.

After approx 2 months, my ac stopped working again. So we submit our request on july 2nd 2019 via job no: [protected]. On july 5th, technician zafar visited and used my ac remote to turn on the...

We have purchased five air conditioners from volstas company. I am very surprised that voltas company is not providing service to customer. Company service center of palwal is very poor service. Even not pick the phone. Last 7 days we are continuing follow up to service center but no action. Even not pick phones. I request you please provide good service as soon as possible....

To, whom it may concern,
I purchased my voltas 155 cy 1.2 ton 5 star split ac on 02/04/2017 from shop clues, saler's name anuj trading company, 180 pratap nagar, mayur vihar phase-1, delhi, phone-[protected].
Ac had a warranty period of one year from 02/04/2017/ to 01/04/2018, the compressor warranty is for 5 years till 01/04/2022.
When i make it installed, the mechanic says"sir your ac looks different because it is not...

I bought a voltas split ac (1.5 ton) from value plus retail pvt. Ltd. Which shop situated at nagar palika road deoria 274001. I bought this ac on dated 04-june-2019. They delivered the product on 05-june-2019 and installed by mr. Ravi (Staff of voltas service center) same day. After installation my ac were not cooling then we calls voltas helpline, voltas service center and also i call value plus retail pvt. Ltd. Then after 20 days technicians...

I purchased voltas window 1.5 ton ac with 5 years comprehensive warranty from hariom electronics (Unit of hari om retail pvt ltd) lajpat nagar delhi. Mr. Abhishek (Representative) bring this offer to us and we agreed on this offer.ac was delivered and installed on time. But as per abhishek for 5 years warranty offer we need to register by sending one sms. He him self sent that message "wta" and told us you will get the call max in 7 days....

Voltas has cheated me with money and REFUSE to fix the product even when in warranty
[protected] email below

Hello,
I received the below communication on the submitted request:
Comm 1: "Your SR No [protected] is proposed for Cancellation, Reason: Beyond Repair Machine. To stop Call [protected] or escalate to [protected]@voltas.com"

Comm 2: "Dear Customer, Your 'Premium AC' is Beyond Repair...

We have purchased voltas invertor ac from flipkart on 7th April 2018.
Just after one year of completion and out of warranty it's started trouble.
On 9th June 2019 compressor was not working properly then I contacted voltas customer care then the engineer came and has done service and said your unit is out of warranty and charged 450 rs. Even though voltas has done service on 26th May.

Now again even though not...

I have voltas 1.5 ton window ac -2014 model. On 15.06.19 when my ac stops working, i register complaint with voltas customer care - request no. Is [protected]. On next day when technician came he told me that your fan motor is not working and it will be handled by voltas workshop. On the very next day i. E. 17.06.19, i receive a call from voltas workshop and he obtain my consent for purchase of fan motor. At the time of obtaining my consent...

Dear sir/mam
I had have buyed an air-conditioner of volta's and hardly it be of two week but the ac can't cool the room... The cooling system is not working itself... And i'm very much annoyed with this...

Hoping and eagerly waiting for your reply and also hoping that my problem should be sort off for the same...

I would be very grateful to you...

Thanking you in anticipation
Rathokbr...

Hi, I have purchased a split AC in the month of Feb 2019, I have logged a complain for not cooking properly having complain no [protected] on 27th June, The engineer came but problem not resolved and case had been closed. I have again logged complain on 29th June but till time no response received from ur company. Again I have asked the customer care on 4th July again no response received.
What should I do should I log a complain...

Very much dissatisfied with voltas product. Its going lower day by day. I have 11 voltas ac in my family and 3 at my home. Brought 2 ac last month only but now i think it's my fault to trust it blindly.ac which i brought last year, it's not cooling only after 1 month of purchase. Filed complaints but service people just come and go and problem still exists. Today also, they came and told gas leakage is there and another person will come tomorrow...

I have lodged complaint for repairing of my voltas ac vide request no.[protected] and same has been attended to on 30.06.2019 with replacement of condenser and charging of gas. There was leak in the condenser so the gas leaking for which no cooling was felt. The technician from the service center of sambalpur was deputed for the purpose. After a through checking they got the fault with condenser where in the gas was leaking. So they advise...

It has been three days since when we purchased a volts 1.5 ton air conditioner and we are extremely unhappy with the service. First of all there is no clear communication on the installation charges neither from the dealer nor from the technician. We ended up paying more than what was told to us. There is no proper installation done till today and we have been trying to reach the technician numbers of times and very irritated with their non-responsiveness....

My split ac stopped cooling. The complaint was made with service centre on 13 jun 19. The service engineer visited, filled the gas and charged rs 2100 plus rs400 visiting charge. The ac worked for week plus but again stopped cooling. The complaint was lodged again on 23 jun 19. Service engineer visited and told that there is leakage and a subunit is to be changed. He said he had demanded the item vide order no[protected]. Inspite of number...

Dear sir&madam,
With due respect, i am nirmalya kumar maharana. At/po-markona, ps-simulia, dist-balasore, pin-756126. I am a customer of your company.
I was purchased a ac (Model no-4502319/2018). But still now this is unable to capture the current.
There fore you will be kindly action this on my request. Then i will be thankfull to you.

Thanks & regards
Nirmalya kumar maharana
[protected]@gmail.combr...

The model r51m/bgce bought in june 2016
Was leaking a week after installation and had to be repaired. Second
Year also i paid 3000 inr for gas and repair. Now the third year,
Apparently the fan/or some back unit has to be replaced as well for
Total price of 5000. 2 weeks after that, i was told that i was sold a unit with aluminum filter which is not repairable, and now they will replace it with copper.in 2 years...

Product name - voltas a. C of 1.5 tonn

Complaint number - [protected]

16 april - technician has come to fill the gas and changed compressor

4 may - technician has come to fill the gas again

5 june - technician has found another issue

18 june - technician has found another issue again

2 july - technician has told us again that they will fill the gasbr...