Voltas — Delay in voltas split ac installation

Oswin

from Bangalore, Karnataka

Address:

560017

I purchased voltas 185 cy 1.5 ton split ac through amazon last week. As per their guidance i lodged for installation and demo service request on voltas at 21/04/2016. The request no provided is [protected] and has been assured that request will be processed within 24 hours.

I waited till 23/04 and called customer care back, this time they told there is some technician assigned ( s.N.Engineers, contact number[protected] and will get a call from him today. As no one turned up i tried to call the mentioned number but there is no response from other side, he simply disconnects the call everytime.

So far i havent received any call (Till 25/04), i donno how long should i wait for installation in this scorching summer heat. I find there is no real help i get by calling voltas customer care. Can any one from voltas team please look into this?

Was this information helpful?

No (0)

Yes (0)

Voltas customer support has been notified about the posted complaint.

Related Voltas reviews

View all 4387 Voltas Reviews

Comments

viswassb

from Bengaluru, Karnataka

Voltas has the most pathetic service, even I bought same AC, on 19th April 2016, not even a word from them. Not sure when they will install...

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer (viswassb),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Oswin

from Bangalore, Karnataka

So far no one has updated me the progress so far, instead i am getting replies to my queries saying that some one will get in touch to resolve the issue soon. No idea what does that "soon" really mean?