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Electronics & Appliances
Voltas

Voltas Limited — 1 tone split air conditioner

Address:Kottayam, Kerala, 686002

I raised an ac installation request for a split ac to be installed in kottayam, kerala, on 21/04/2016 with voltas customer care (Service req. No -[protected]) & they confirmed that it will be done within 48 hours. I am calling customer care center at erayilkadavu, kottayam town since 23/04/2016 (Calling daily 2-3 times), they said that it will be done today or maximum by tomorrow. But nobody turns up. I'm waiting only one day otherwise i'm going to take legal action against the firm...
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Comments

Dear Ajith (Ajith Aymanam),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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Air conditioner not working, looks like the issue is with the compressor.needs assistance immediately.
Reply
Dear Ajith,

Kindly share your correct complaint number (11 digits complaint number) and your contact number in order to assist you.

Regards
Voltas Online Team
Reply
Dear Customer (manogna kadavakuti),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Reply
Dear manogna kadavakuti

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team
Reply

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