[Resolved]  Voltas — not providing new compressor, my ac is under warranty.

Address:G.T.Road isri bazar, Dist- Giridih jharkhand, 825167

I have a voltas ac of 1.5 ton, i bought it on 07/06/14. My ac is still under warranty for compressor. I have the bill with me. I have been regularly complaining to voltas costumer care. They send me service engineer, he said my ac compressor is damage. But after that voltas is not replacing my air conditioner compressor and just consuming my days so that my ac warranty get expire and i have to pay full amount once again after a month. It has already been 15-16 days from the initial complain i made but still they have not changed or replaced my ac compressor. So that they can extract mony from me after warranty ends. I request you to kindly take this matter and replace my ac compressor soon before warranty ends. Moreover i will file consumer in consumer court physically if it is not solved soon.
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Jun 9, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Voltas Customer Care's response
Dear Customer(T lohani),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 07, 2019
Voltas Customer Care's response
Dear Customer(T lohani),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
May 07, 2019
Updated by T lohani
No my issue has not been solved. I will complain to consumer court . Because your service is pathetic. Thanks for your response.
Complaint comments 

Comments

Water pump is not working so pleased check
Voltas Customer Care's response, Apr 29, 2019
Verified Support
Dear Sulindra,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 7, 2019
Verified Support
Dear Sulindra,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Swing of voltas desert cooler not working.
Model number : VE d60mh
Voltas Customer Care's response, Apr 29, 2019
Verified Support
Dear Customer(girishvrm1),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 7, 2019
Verified Support
Dear Customer(girishvrm1),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
FromMy A C is giving a bad smell from two months. Your service man had come for 2nd servicing and he told that now it will after few times bad smell will not come but still now also it is coming.
Voltas Customer Care's response, Apr 29, 2019
Verified Support
Dear Sujeet,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 7, 2019
Verified Support
Dear Sujeet,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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