Voltas — Split ac not working 1.5 ton voltas

Address:Gurgaon, Haryana, 122001

I have purchase and voltas ac 1.5 ton on 24th april 2015,
1st problem the installation mechanic from distributor has come at 10;30 pm after installation the ac was making noise, when reported the same he told the noise will go gradually which was believed, now ultimately on 5th of may ac has stooped cooling, for the same complain has be filed to voltas( complain no [protected]) and distributor but action has been done from both the party.
i have purchased the ac from BANSAL ELECTROVISION PVT LTD INVOICE NO F1120 DATED 19TH APRIL2015

this is turning to be a serious issue for me as since last 1 year my voltas ac has gone through many problems,
now i have made a complain to customer care for not cooling again and water from indoor unit,
one year back the same problem occured and your team has changed the outdoor unit,
now again the same problem and your team visited my place stating the gas leakage and asking for 2200rs +400 rs

please make me understand how it is possible from the company like you to 1 year old ac has 3 time gas leakage,
apart of that the cooling of the ac is not as good as other ac,
i am also putting this case to consumer foram for better action on the same,
i strongly belive either bansal ELECTROVISION PVT LTD INVOICE NO F1120 DATED 19TH APRIL2015
has given me a defective product or its VOLTAS common problem
kindly look into the matter and revert
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Complaint #[protected]
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Dear ankit kum,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
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Dear hemendragoklani

It seems to be a very old complaint. Please write to us if you are still facing any problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear hemendragoklani,

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your latest complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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