[Resolved] Voltas — split inverter ac 2 ton after sales repair service
VPO UJINA DISTT NUH, haryana , near bda mandir, Gurgaon, India
Skskyper on May 15, 2019
I bought spil inverter ac 2 ton on 11th april 2019 through tata cliq app, serial no.- onreq[protected].
Customer name - ankit singh, registered id - ankitrajput75. [protected]@gmail.com. Contact no - [protected]. Address - vpo - ujina, district-nuh, haryana (122107).
The service of voltas is very pathetic as they installed ac 10 days after i recieved the ac, that also when i called them around 50 times to install then they came for installation. Thats how their service was.
Now on 4th may, ac stopped working suddenly, i made a request online for repair but still no response, i registered complaint again but no response. Then some guy from my service area called to come and repair but later on he started to ignore and keep on delaying it by saying i will come tomorrow again and again. When i told him to raise complain, he said do whatever you want to do, we will come to repair when we want. That's how they behave with customer. 10 days have passed still no one has come for repair my ac. My family is suffering in this hot summer and the company don't even bother. Even i have registered complaint many times to voltas customer support. But at the end now i am helpless. I request to look upon my grievance and help me out of this. They are fooling customer regarding customer after sales service. Please look upon my concern as soon as possible.
Complaint marked as Resolved May 15, 2019
No one resolved my issue. Even just 2 minutes after submitting complain on consumer court webiste, my complain was shown as resolved without any call, mail or any help from the company. Its so heart-breaking as going through all these hurdels after spending this much my hard earned money.
[May 15, 2019] Voltas customer support has been notified about the posted complaint.
Verified SupportVoltas Customer Care's response, May 16, 2019
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.
Voltas Online Team
Verified SupportVoltas Customer Care's response, May 30, 2019
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Voltas Online Team
|6 Comments Updated:||Share0Tweet0|