[Resolved] Voltas — voltas 1 ton % star inverter split ac (copper, sac_125v_dzx, white) | |||
I purchased the product through amazon on 17 may, 2019. It was installed on 20th may, initially the authorized person did not turnup for installation and instead two men who were unable to fit and start the ac had come. On insisting that it should start functioning immediately another person came and the unit started functioning. However there seems to be a defect in the product as the cooling is not effective as per the temperature setting. Need urgent repair or replacement. Was this information helpful? | |||
Aug 7, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 27, 2019 Voltas Customer Care's response Dear Shagufta, We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
 3 Comments | |||
Comments
I had purchased new inverter AC (Model- 183VDZU2) on 23.02.19.
There has been repeated issue of improper cooling with the AC, which has been reported and attended by Voltas Service personnel but unresolved as of now.
Hence, I request to resolve the issue within next 24 hours or refund my total amount and take away the AC.
There has been repeated issue of improper cooling with the AC, which has been reported and attended by Voltas Service personnel but unresolved as of now.
Hence, I request to resolve the issue within next 24 hours or refund my total amount and take away the AC.
Voltas Customer Care's response, Jun 27, 2019
Verified Support
Voltas Customer Care's response, Jul 5, 2019
Verified Support
We are customer of voltas ac, it's not working and we have registered a complaint and no is [protected] before that we complained orally to service man by name Umar raichur but he is not responding at all. It's very hot here, pl resolve our problem at the earliest. Thank you.
Voltas Customer Care's response, Jun 27, 2019
Verified Support
Voltas Customer Care's response, Jul 15, 2019
Verified Support
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We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team