Voltas — Voltas AC Compressor Replacement

I registered a complaint on 9th April, 2023 that my Voltas AC cooling system was not functioning. The technician visited our home and told that outdoor unit compressor was failed and needed to be replaced. Its about 10days passed and the issue was not resolved. In these 10 days, I would have called the voltas customer care at least 100 times. Its nothing short of mental torture. Never expected this sort of worst treatment and issue resolution process from a reputed Tata Brand. Regret purchasing Voltas AC.
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Dear Rao,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
Rao Asla's [Complaint's author] reply, Apr 24, 2023
Service Request # 23041202745
Dear Rao,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Dear Rao,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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