Voonik Tech Complaints & Reviews

Address: 560045

Website: www.voonik.com

I have ordered a saree from voonik.
They have provided me the bad materiel. I requested for refund and returned their product. Since then i am chasing them however i have not got my money back.
Whenever i call i stay in ivr but my phone never answered.

Once the call lucky connected, i talked to manager as well. He assured me that money will be returned however i didnt get yet.

Order r[protected]

Sep 3, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Voonik Tech Customer Care's response Hi Schetna,

We are truly sorry to know that you haven't received your refund. We have processed the refund in Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Ghaziabad, Uttar Pradesh

Website: www.its.edu.in

This is with reference to voonik tech complaint status update id : 1327837.
This is to inform you that after doing regular complaint till date i had not received the refund payment of my two sarees which i returned 2 months before. Such a attitude will hamper your market image as this feedback will be circulated in the market.

If i will not receive my refund within a week than this case will be filled in consumer protection act and your company has to answer on that forum.

Thanks.

Sep 3, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Voonik Tech Customer Care's response Hi Anusha,

We sincerely regret the experience you have been through. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.
We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Sabarkantha, Gujarat, 383315

Website: www.voonik.com

Dated on - 27/7/2016
Awd no[protected]
Collection sarees-sty[protected] sku:sty[protected]
In these 2 sarees 1 saree is not good some color are spread & some hole also shown. These saree is defective...
O return the saree, or give me a new saree,
M atteched photos of saree to shown 3 4 hole in these saree as your information.
You r refund my money or return a new saree.

+5 photos

Sep 3, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Voonik Tech Customer Care's response Hi Khyatikothari,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Coimbatore, Tamil Nadu

I have ordered a new forever pink shink dress and returned it back on the very next day. I got a msg from voonik that i will be recieving the amount within 7-10 working days in voonik credit as it was cod, its been 20 days yet i didnt receive my money.. I called customer care more than 4 times no action has been taken.. I have mailed photocopy of my return slip too.. Kindly look into it and resolve my problem as soon as possible

Sep 4, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Voonik Tech Customer Care's response Hi Kayal,

We are truly sorry to know that you haven't received the refund. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Pune, Maharashtra, 411057

Very bad experience with voonik delivery services: product status says as "delivered" but i haven't received any product.
Order number: r[protected]
Payment method : prepaid.

I have ordered the product on 5thjuly, 2016.
After a month as well i have not received the product.
Called to the customer care executive, they are saying, they will escalate the request but still no input from them.

Sep 3, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Voonik Tech Customer Care's response Hi Gauri,

We notice that the product has been delivered to you on Jul 28th by our courier partner ''Delhivery'' . Since you have informed that the product is not delivered, we have arranged for the Proof of delivery. You will receive an update regarding the proof of delivery through E-mail from our team within 48-72 hours of time.Your patience is much appreciated. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Thiruvananthapuram, Kerala, 695014

Website: Voonik

I thought that voonik is a reputed company with good quality items. But it in my experienced i cannot believe or recommend anybody about voonik products. The product is very bad quality. I ordered abeautiful silk saree code no:2862638. But i receieved a bad quality saree which is very cheapest too. It is really cheating. I paid rs. 476 for it.
I want my cash back at the earliest

Sep 3, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2016

Voonik Tech Customer Care's response Hi Geetha,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: New Delhi, Delhi

Website: Voonik

Dear sir/Madam

I have ordered a black yellow georgatte dress and returned it back on the very next day.I got a msg from voonik that i will be recieving the amount within 7-10 working days in voonik credit as it was COD, but till now after 14 days i havent received as voonik credit or in my account.kindly refund my money else being employee of supreme court i will take action against your website.
Regards
Mili

Sep 3, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2016

Voonik Tech Customer Care's response Hi Mili,

We are sorry to know that you haven't received the refund. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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M

Mili jha

from Gurgaon, Haryana

Aug 1, 2016

Order no is R[protected]. Kindly look into the matter and refund it as soon as possible .Else i will drag you to CONSUMER Court.Its been a month now and now i have become impatient and the mail i.d on which money has been transferred doesnot belong to me .My mail i.d is [protected]@gmail.com not [protected]@gmail.com.Kindly reply and revert back.
Regards
MILI

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I ordered a saree on 15 July 2016 AWB no:EZ[protected]N voonik order no:R[protected] and reached the same on 25/07/2016 .But I want to return the product because it is not as per the standard shown in the picture and this is completely mismatch the picture. so please let me know the process for returning the product and return my money as soon as possible.

Soumya Thomas

Aug 31, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2016

Voonik Tech Customer Care's response Hi Soumya,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
Please check your email for more details regarding the return request.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: 250001

Website: Not refunding money

The service is so poor. I ordered three products after few days they sent messages that delivery is not possible in the area so they didn't deliver the products and when the money was asked to refund they are not refunding money after complaining to them so many times. Three days back when i called lady said that money is refunded but only one half amount was refunded, not even proper management

Sep 4, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2016

Voonik Tech Customer Care's response Hi Rebecca,

We sincerely regret the experience you have been through.Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

Aug 01, 2016

Voonik Tech Customer Care's response Hi Ramrati,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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R

ramrati

from Mumbai, Maharashtra

Aug 1, 2016

I was ordered bolka dot top in voonik online but why was the reason behind delay in delivery if any delay then inform me

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Address: 110016

Website: Voonik

My product no. R[protected] is nt delivered yet.. I have ordered it on 1july 2016.. Its been a month now.. When i ask at customer service they everytime say plz wait for 24 hrs.. Bt no response after dat.. Expected delivery was on 11th july 2016.. When i try to call them they didn't answered my call.. I have already paid for the product.. They also said dat dey will refund my money back if dere is no delivery in 3 days.. But they are nt doing anything for my issue..

Aug 1, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2016

Voonik Tech Customer Care's response Hi Nitu,

Apologies! The order stands cancelled due to logistical constraints, hence we have initiated refund on July 29th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. Request you to place a fresh order and will ensure a hassle free delivery to your doorstep.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

Aug 01, 2016

Voonik Tech Customer Care's response Hi Sireen,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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S

Sireen

from Hyderabad, Telangana

Aug 1, 2016

I purchased a Saree, I didn't like it so returned it. The amount is credited as voonik credits. Please transfer it to my bank account.

Thanks.

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Address: 380006

Website: www.voonik.com

Dear voonik,

I have ordered pack of four partywear mayra tops on 16/july/16 but it was damage when i got. So, i have return my product on 29 "july/16 i have paid cash on delivery but i haven't got my cash back please return it as soon as possible. I am giving you my bank details please credit my amount (Bank name bank of baroda. Name : shah sapna dineshkumar maskatimarket, kalupur ahmedabad, account no

Payment return detail :. Name : shah sapna dineshkumar

A/c no : [protected]

Branch : maskatimarket, kalupur ahmedabad

Payment return detail :

Bank : bank of baroda

Payment mode : cash on delivery

Amount : 999

Date of order : 16/07/16

Date of return : 29/7/16

Order no.: r[protected]

Retrun complain ticket no : ticket #1919193

Pickup order vnk020922

Pickup by : shaikh sattar

Sep 1, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2016

Voonik Tech Customer Care's response Hi Gusa,

We are sorry to know that you haven't received your refund. We have initiated refund on July 30th, it may take up to 3-5 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

Aug 01, 2016

Voonik Tech Customer Care's response Hi Kusum,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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K

Kusum987

from Tsrar Sharif, Jammu and Kashmir

Aug 1, 2016

I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.
I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.
I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.
I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.
I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.
I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.
I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.
I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.
I wnt retun this prdct. Return kark apna.. product.. bakwas prdct hame nahi chahiye..Tin no. N/A from styloce 11-12 tulsi market, Nr.Rushhabh petrol pump ring road surat 395002.

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Address: Kanchipuram, Tamil Nadu, 600069

Website: www.voonik.com

I have ordered anarkali dress materilas (Seller: dharma production) through voonik, but i received damaged product. I want to return the dress and refund money to my account. I had return the dress in voonik website but its not working also called customer no but they didn't respond. Still my issue is not resolved. My order no : r[protected].

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Address: 282004

Website: www.voonik.com

I purchased 2 items from voonik on 03.07.2016. Order no. Is r[protected]. I returned both items as fabric was of poor quality. The courier guy from delhivery came and gave us receipt for only one item and not the other even though he picked up both. So voonik only refunded half the amount as both the dresses were for the same amount. I raised a complaint with mobikwik and voonik but voonik flatly refused to entertain my complaint as i did not have the second receipt. I called up delhivery who gave me the tracking number for the second item which showed up on delhivery website with the voonik order number. Even then voonik did not refund the amount. Even after later acknowledging the receipt of second item i still have not received the refund. People please be aware of dealing with this company.

Aug 29, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2016

Voonik Tech Customer Care's response Hi Ashish,

We are sorry to know that you haven't received the refund. We have initiated refund on July 28th, it may take up to 7-10 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Allahabad, Uttar Pradesh, 211007

Website: VOONIK

I got my order and my order no : R[protected] and i have siz issues with that. so i want to exchange my order bt its not updated so that i can do any changes. its so dissaponting that ur works are so slow.

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Address: Indore, Madhya Pradesh

Website: www.voonik.com

I have ordered apparels from voonik.com on june 15, 2016 and the product quality was not up to the mark. Thus, returned the product on june 19, 2016. I received confirmation of return from the company too. But the refunded amount is not yet deposited in bank account as claimed by voonik.com. Now the company is not responding to my calls and complains and making me fool since 40 days. I don't know what to do now. Its fraud website the people sitting on their customer care are big thugs. Please help me getting my money back.

Aug 31, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2016

Voonik Tech Customer Care's response Hi Swati,

We are truly sorry to know that you haven't received the refund. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.
We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Thane, Maharashtra, 421202

Website: www.voonik.com

I have orderes saree vide order no. R[protected], same has been delivered to me on 24 july 16 however seeing the products quality i want ti return the same.

I am trying to return it but your sitd as clicked on return tab throws below error

"sorry, we are currently experiencing high load. Please visit us back in 5mins".

I am trying this from last 2 days but getting same error.

I want to return this product.

+1 photos

Aug 31, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2016

Voonik Tech Customer Care's response Hi Priyanaik,

We are truly sorry to hear that the product did not appeal to you. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised. The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded as Voonik Credits within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Chennai, Tamil Nadu, 600089

Website: www.voonik.com

My order id :r[protected]
Ordered 4 items from vonik last month and returned all 4 items under this order id due to poor fabric quality and in website its showing refund initiated for more 20 days but i didnt receive it. Tried calling customer care and i am getting standard reply that i will get it in next 48 hours but my time and mobile bill only getting waste. Help me to get my money back.

Aug 28, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2016

Voonik Tech Customer Care's response Hi Gowri,

We are truly sorry to know that you haven't received the refund. We have initiated refund on July 28th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Hyderabad, Andhra Pradesh, 500044

Expected delivery date for my order is jul 15, 2016 but not yet delivered, still in processed status.
When can i expect my product to be delivered?
I am unable to track my product by providing order number also.
I request to resolve this at the earliest.

Below are the details of the product 'styloce bhagalpuri printed grey color casual saree':
My order no is: r[protected]
Seller: darshan sons

Aug 26, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

Voonik Tech Customer Care's response Hi Anitha,

We are extremely Sorry to hear that you haven't received your product on time. This is a rare incident where there has been a slight delay in the dispatch of the product. Rest assured, you will receive an update regarding the order status through E-mail from our team within 24-48 hours of time.Your patience is much appreciated.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: 600118

Website: Voonik app

When i selected the item (designer saree - pls refer my latest order which was made on 24th july for more details) it showed rate as 599 with no delivery charge but from my account 628 got deducted.
I am not even able to see my order summary in voonik app...
Kundly refund thr extra money deducted
Thanks,
Vaishu
Contact - [protected]
Mail - [protected]@gmail.com

+1 photos

Aug 29, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2016

Voonik Tech Customer Care's response Hi Vaishu,

Sorry to hear that. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

Jul 29, 2016

Voonik Tech Customer Care's response Hi Birendra,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on July 23rd, it may take up to 7-10 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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B

bkm814

from Delhi, Delhi

Jul 27, 2016

Sir I purchased one footwear, Black patent print size 5 but at home I received size 8 my order no. R[protected] here I completely unsatisfied by your wrong size delivery .
Regards,

Birendra k Mishra

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Address: Nashik, Maharashtra, 422010

Website: www.voonik.com

I order kurti from ur site as your giving information as it is kurti but i received only material and now ur saying that self courier i[censored] dont know then i would like to tell u that even in ur return policy u dont mentioned that customer needs to self courier it. It was worst experience to shopping with you. I am trying to call you from two days every time call goes on hold they told m all our customer executive are busy. What the hell are u doing guys.

I will suggest every one please don't buy anything from this site it is wastage on money and time.

Trupti nathe
Trupti. [protected]@gmail.com
[protected]

Aug 30, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2016

Voonik Tech Customer Care's response Hi Lina,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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L

Lina chaudhari

Jul 25, 2016

My order saree designer party wear saree is wrong.please accept my request and replace my saree.

Voonik Tech Complaints & Reviews

File a complaint to Voonik Tech

Voonik Tech reviews & complaints page 25

Refund has not given. Chasing them since weeks and weeks.

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Complaint status update of id : 1327837

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Styloce multicolor combo of 2 new collection sarees

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Money not returned

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Very bad experience with voonik delivery services: product status says as "delivered" but i haven't received any product

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Silk saree - ordered abeautiful silk saree code no:2862638. But i received a bad quality saree which is very cheapest too. It is really cheating

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Refund of amount

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Order return

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Money not refunded since one month

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My product is not delivered yet

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Payment return detail pickup order vnk0209227

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Return product refund money

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Non receipt of refund against goods returned

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Not updating properly about order

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Refund not received

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Return policy

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Refund not received

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Delivery date for my order is july, 15 2016 but not yet delivered

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More rupees deducted from my account than show in app

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About return policy

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