| Address: Gurgaon, Haryana, 122003 |
| Website: voonik.com |
I had ordered 2 sarees, for which the amount was debited from my account but neither had i received any order confirmation, nor the amount has been reverted back to my account, when i called up voonik they asked me to place a fresh booking saying they have not received the payment. I guess the amount is stuck in the payment gateway so please initiate refund back to my account. Would appreciate if you can get this issue resolved asap!!!
Shivani priya
Bank name-icici bank
Account no[protected]
Ifsc code-icic0001639
[protected], [protected]
Sep 13, 2016
Complaint marked as Resolved
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2016
Voonik Tech Customer Care's response Hi Shivanya,
We are sorry to hear that you are unable to see the details of the order that you had placed . Due to some technical glitches the order was not captured. Please share your registered email id and contact number at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
I am not satistfied with prouduct
We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away. Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.
Thanks and Regards,
Team Voonik
P S: For further clarifications you can contact us on 08066667777 or [email protected].