Voonik Tech Complaints & Reviews

'select a reason'? r u kidding??!! i'm totally upset about the first shopping experience from voonik.com.
Today i received this product, and i want to return this product because :
1. wrong product,
2. no level/ tag/size
3. no bill
4. not proper packaging
5. size and fit issue
6. quality not appropriate for the price (i'm working in manufacturing industry, i know such product making charge including raw metrical cost would be maximum rs80, and i paid rs576)
7. stitching mistake

I ordered kajal sareesi but when i opened parcel i saw totally different color, so bad quality. i want to return this product and i want my money back as soon as possible.


Invoice no :-[protected]
Order no:-r[protected]
R[protected]
Date:- 04/07/2016
Amount 270 & 276


Please don't cheat people

I had placed the order of 2 sarees and as its quality was not good so i returned both sarees on 11th june, 2016. the order no was r[protected], r[protected].
On 15th june 2016 i received the message that both products are returned and within 48 hours your payment will be transferred to your account. on 1st july i received the payment rs 810.87 for order no. r[protected]. but till date i have not received the payment of order no. r[protected]. i had called no. of times to call center but every time i got the response that our executives are busy right now.

Kindly look into the matter on priority basis and get my money refunded as soon as possible.

Thanks

Hi,

I have received a saree from anni designer (voonik) on 3rd july 2016 but the product is not as it was shown in the voonik website. so i was trying to return it but status of the product delivery is not updated on voonik website, its still in 'processed '. its asking for 5 digit authorization number but i am not able to find that number in the invoice.

Please let me know where can i see the authorization number or the other way to return the product.

Thanks,
Arti yadav

Here recently I ordered a lehenga (pic says it all the first one pink )now that it has come I see a totally different one (purple 😑)I don't want this creepy one. Tried to call your stupid customer care number no response just I'm wasting my balance why don't you people take some action. So here it goes every day I get a text saying that we will pick your return request now okay and bamm in the evening what I get to see sorry we are unable to pick your return request wow great👏! i want my money back rubbish dress.

We choose a saree from voonik it is good looking but when we recived it they has totaly different. And saree return my home 30/06/2016 but not received my money i am account details already send same days but i am check my bank account not received my money and no any response

My bill no :-
Order no:-r[protected]
Date:[protected]
Amount 1356
Mob no-[protected]

I ordered a saree on 4 jun 2016, my order no.- R[protected]. i cancel my order before shipping to my address within 4-5 days due to some quality issue. till the date now i didnt get any response from voonik side and unable to trace out the whole thing . mails to voonik care but didnt get response.

[protected]@villara.com

I had marked the mail regarding your service to this mail i'd but it shows that it is invalid mail i'd.. as it is getting bounce back.
Also,

Dear team,

Kindly find the below snap for which i had raised the complaint to customer care service on voonik chat for didn't received any prior intimation about delivery of product. for which i was not present to patch my product on mentioned address.

After which, on the next day i was suppose to to deliver my order. but, still i haven't received it. this is a very poor service provided to customer, and i don't understand why your delivery boys are not able to reach the given address.

This is not the first time that i'm buying an online product. i had buyed many online products for which the delivery boys use to deliver the product to my home. whereas, your delivery guy is asking us to patch the product from chembur, as he is not able to reach my address. if you are able me deliver my product to my place than please do let me know, so that i can cancel the order.

If is this your service towards customer than i am sorry to say, that this is a very bad service given to me.

Waiting for kind revert to this mail and status towards the delivery of my order.

Please find the below attached conversation snap and order no. for your reference.

My order id r[protected] had a dress called 'pink dress material ' the qaulity of the product is very cheap. the design is different from the one shown in the picture. i tried calling your customer care for return. either they dont take the call or they give wrong information, both ways my money is getting wasted. i want to return that dress now but now suddenly your company wants me to courier that back. what the hell is this? for delivering you are ready on one step but for return? no service evn in a metro city like mumbai? i want you to arrange the pick up and take your cheap cloth back and provide the refund. i am not going to courier, arrrange your pickup. horrible shopping experinece with voonik.

Hello,
I have placed an order 1 month ago my order no is r[protected] but still did not get my order. when i called customer care every time they say "we will update you in 48 hours" and nothing happens.

I also written to [protected]@voonik.com (ticket #1863536) and got same response "we sincerely apologize for keeping you waiting. we will update you shortly with your order status."

I don't know what to do. these guys neither delivering my order nor refunding my money.
Please help..

Hello, i am one of ethnic seller in voonik. my firm name is kg-ecom. i am facing too much problem with voonik related payment issue, extra deduction, wrongly received orders. multiple deduction for single orders. never give satisfied answer. always revert that you issue will resolved within 24 to 48 hours. but they don't revert back until we remind them about issue (i waited 1 and half month for revert). when we remind them than they forward that issue to concern team. after investigate they give unsatisfied answer like we can not refund sorry. even we have all the proofs manifest their own sent mail screenshots. no solution for a single problem.infect they increase problem by do more deduction without any reason. i have collected all the proofs that shows voonik is not trusted website

I order leopard print dress and got delivered on 4th july but the dress i received is blue colour ugly dress which is not my size also.. i tried to return it but there is no return button.. i call customer service no one pick up and i've send mail many times no response until now.. very disappointing.. i want to return it asap. my order id - r[protected]

We are placing an order for glory fashion shoulder bag 2 nos.In the time of delivery we paid money for 2 bags, but we get only one bag.orderno.[protected]

Refund my money its been one month dont cheat ppl voonik

Hi
This is aarzoo banka. today i order some stuff for me like
1. ray ban sunglasses
2. jeans
3. tan top
My total amount 1836 deducted from my account but didn't receive any confirmation message regarding this

An amount of 1836 inr has been debited to a/c no xxxxxxx1012253 by pos transaction. on 04-jul-16 23:36:58 for account balance send sms acbal ac_no to [protected]

Please look after that as soon as possible

Account details are below:-
Bank - obc
Payment mode- debit card
Date - 4th july 2016

Please amount is big..i trust your site please do something as soon as possible. for this i will be very thankful to u people

Thank you

I ordered on 23rd April 2016 there were three items in the order and the payment was also made in advance.

1 item was delieverd, another was initiated refund and the third was sent to seller (for reasons best known to them).

I have not received the refund even after calling 4-5 times at the call center and have also sent many mails as reminders.

This is the last complaint that I am lodging before moving to the consumer forum.

The order No is R[protected]

My contact no is

Priya Chatterjee

My order no R[protected] had three dresses out of which two got delivered and the third item got shipped back to the seller.
Now i am calling you since yesterday and wasting my balance but no courtesy to pick up the call. What am I supposed to do now to get my money back ?? Your order details on app are nothing more than a waste. Either deliver the pending order or refund the amount.

My order no :r[protected] of size l
It was delivered on time however it was slightly tight so i requested for replacement with size xl. To my dismay xl size was the same as l. Now neither can i replace or get refund.
The color of the skirt size l which came first was dark blue and i likedthe color problem was that it was tight. After replacement now i ve a skirt which is tight and colour is navy blue the color which i donot like.
What should i do?

I have purchased a night suit order no. Is R[protected]. That was top & lower. But today I get only top which was not that type, I purchased. I have ordered 2 more sarees. Solve it otherwise cancel my previous order. I am not satisfied with product which I received today. If any query call me on [protected]. Please solve it before received next order.

Dear sir, i have placed an order by making online payment at voonik on feb, the copy along with reference number is given below. After repeated complain, voonik is not responding. Please suggest.


Voonik.com

Dear chakrabortysonali098,

Congratulations! Your order r[protected] has been accepted by the seller try deals for try deals black & pink coloured kurti. It will be shipped within 24 hours. To track your order, download our app here.

Following are the items in this package:
Size quantity price
Try deals... Try deals black & pink coloured kurti (Code: 2062912)
Seller: try deals
Delivered in 10 working days xl 1 rs. 369 view item


Delivery address:

Onali chakraborty
Ramnagar-2. Beside mr pabirtra kar house.,
Agarrtala - 799002
Phone: [protected]
Mode of payment: cod

Regards,
Team voonik