[Resolved]  Voonik Tech — For money refund

Address:769015
Website:voonik.com

I have odered a dress with order no R[protected].not satisfied by the product I had appealed for return.my request was accepted and the product was returned with a promise of refund of a amount of rs.520.the process of refund was initiated on 30/4/2016.but till now I have not got any information about my refund.therefore I request you to initiate my refunding process as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 18, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response
Hi Saswati,

We are truly sorry to hear that the product did not appeal to you.Our refund team has processed the refund on “May 9th”. The refund will be credited to your account within “3-4” working days.
Note: Saturday/Sunday and Other Bank Holidays are not included in working days

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response
Hi Namrata,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
As discussed over the call, the return/exchange time has been exceeded.We request you to retain the product.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response
Hi Ayyussh,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response
Hi Piyush,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
We have initiated the refund of Rs.757 on May 09th. It will reflect in your account within 3-4 business days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Verified Support
May 09, 2016
Voonik Tech Customer Care's response
Hi Seemly,

We are sorry to inform you that we are unable to accept your return request for order ID- R[protected]. The order was delivered to you on March 22nd and our seller has only 15days return policy. So you have exceeded the permissible return period.Hope you understand.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Complaint comments 

Comments

0 rating
My order no. Is R[protected]
i had also call voonik custmer care no. the bell was ringing continuosly and there's no one to attend the call i have tried 4-5 times but no one receive and nearly my 30rs is gone in call it just say that are executive are busy now wait wait and wait...
Dear Team

my reverse pickup order VNK0047945 has been confirm,
material is revert but, money is still pending.

so please transfer money in below a/c

PIYUSH DUBEY
AXIS BANK
[protected]
Dear Voonik Team,

I have return material But,
Money return to in my a/c is still pending

please revert money to me as early as possible.

my a/c detail is

Name :- PIYUSH DUBEY
BANK :- AXIS BANK
BRANCH :- KALAPIPAL (M.P.)
A/C NO. - [protected]
IFS CODE :- UTIB0001223

SO, transfer money in a/c.
Dear Team,
please Revert Order no R[protected]. which is Delivered at my home on 01 may 2016 ...

But, Not Ordered by me...

this is wrong delivery by voonik...

please revert it


Regards
Piyush Dubey
Mob:- [protected]
e-Mail :- piyush.[protected]@adaniwilmar.in

I want to return the above mentioned kurti (order no-R[protected], invoice no-[protected]) but found no option to proceed.
Your all products are bad quality and damaged today also i get an order but dress is not that i had order what is this. please refund my money . when i call your customer care they dont taking the phone . i want further action for this.
order id:R[protected]
The dress I ordered is not what I had ordered
Very slow and late delivery
I ordered two items from Voonik on February 24 but I didn't get it till now..
1suit torn other 2 suits material different from the material mentioned on the site
I want to return my product because what i had ordered that i did not receive
Hi...i cancelled my order, so far money not return to my account.

I done a order of saree but the material of saree is very poor. Want to return the sarre
The product is totally differerent what it was shown.
Please i have return the material and I have order the kunika blue color cotten saree

pls return my money.
I have odered a lhenga with order no R[protected].not satisfied by the product I had appealed for return.my request was accepted and the product was returned with a promise of refund of a amount of rs.756.the process of refund was initiated 11/06/16.but till now I have not got any information about my refund.therefore I request you to initiate my refunding process as soon as possible.
I have odered a dress with order no R[protected].not satisfied by the product I had appealed for return.my request was accepted and the product was returned with a promise of refund of a amount of rs.528.the process of refund was initiated on 30/6/2016.but till now I have not got any information about my refund money.therefore I request you to initiate my refunding process as soon as possible.

I purchased a black front cut cape kurti of order number R[protected] on 7 July but it was of very bad quality so I returned it but I didnt got my money back and please I need my back immediately

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voonik Tech
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    96%
    Complaints
    839
    Pending
    0
    Resolved
    802
    Voonik Tech Phone
    +91 11 3001 7672
    +91 80 6666 7777
    Voonik Tech Address
    Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bangalore North, Karnataka, India - 560045
    View all Voonik Tech contact information