[Resolved] Voonik Tech — Order not delivered | |||||
Hey, Order date :14.04.2016 Order no: r[protected] Payment method: prepaid Seller:meera_fashion_096 I orderd a kurti using the site voonik.com, the kurti named as meera fashion cotton kurti. I have already paid for this kurti, so either refund me the amount or deliver it to the place where it is intended. The address is: Meghdoot hostel for women Northcampus, delhi university Chatra marg, pin code: 110007 The expected delivery date of the kurti was 25 april 2016, but still i do not get my order. Kindly solve this problem as soon as possible. Was this information helpful? | |||||
Aug 18, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support May 09, 2016 Voonik Tech Customer Care's response Hi Sana, We are extremely Sorry to hear that you haven't received your product on time.You will receive an update regarding the order status through E-mail from our team within 24-48 hours of time.Your patience is much appreciated. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support May 09, 2016 Voonik Tech Customer Care's response Hi Vaaisha, We are very sorry that your shopping experience with Voonik was not delightful. We are working closely with our seller partners and have made few technology investments to improve the quality. We hope you have returned the product and received your refund. Please share your order number and contact details to [protected]@voonik.com, if the issue is still pending. Our sincere apology. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support May 09, 2016 Voonik Tech Customer Care's response Hi Jitu, We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support May 09, 2016 Voonik Tech Customer Care's response Hi Babuni, We have initiated refund on March 1st, it would have reflected in your Bank account by now.We request you to check in the bank with the Reference_ID => N[protected] for the refund details. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support May 09, 2016 Voonik Tech Customer Care's response Hi Dipu, We are sorry to know that you haven't received your refund.Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
 7 Comments | |||||
Comments
We have received a lehenga which is of very cheap quality. Please see that from next time you send the correct one and with a good quality. We have ordered many clothes from voonik but this one gives very cheap look and it not that worth of the money
Reply
I have returned the DakroomPurple brasso designer saree of voonik.com vide your courier boy Summit of NUVO EX REVERSE PICK UP on 25/03/16 due to its poor quality as well as not as per the demo but couldnot get the refund till date.
Ref NoAWB: VNK0036960
Manjula Tripathy
Ref NoAWB: VNK0036960
Manjula Tripathy
The material and colour changed what they are showing.
Ticket ID is 1614393
Ticket ID is 1614393
The product with Id no. R[protected] was returned on 2nd march 2016.but money is not credited to my account yet
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I have returned an item before 15 days n till I didn't get refund of my money
I have ordered a lehenga but iam not satisfied with the lehenga which I have received so kindly take my order back
Product not recvd
R[protected] not received till date...it is more than 10days I have not received my order infact i am paying shipment charges which is not applicable in many online shopping sites n delivery is faster there...poor serviceCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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