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Updated: Nov 6, 2025
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VRL Logistics / VRL Group reviews & complaints page 38

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C
chandra mohan reddy kolli
from Powai, Maharashtra
Jan 5, 2021
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Very very worst service, Not responding to the calls
Employees are switching off the mobile. Not giving the correct information regarding the product

VERY VERY WORST SERVICE
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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    C
    chandra mohan reddy kolli
    from Powai, Maharashtra
    Jan 5, 2021
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    Address: vijayawada

    Your Service is very worst. Not even responding to the calls.
    very very worst service
    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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      A
      atharvrl
      Jan 4, 2021
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Address: Bijapur karnataka

      VRL staff not answering the phone enquiry of LR delivery. They are asking us to visit the go down and physically enquire the LR parcel delivery.
      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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        J
        jtc@123
        from Delhi, Delhi
        Jan 3, 2021
        Sep 2, 2024
        This thread was updated on Sep 2, 2024
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        Address: satpur , nashik

        We are from Nashik Maharashtra, as our party books goods to vrl but as per tranking or enquiry we used to call our nearest Location Satpur Nashik Branch, the dont receive any call, every time we cant afford to visit personally to your branch,
        following numbers wich mentioned in LR Copies
        [protected],[protected] this people never receive any calls. If we Personally Ask at that time they only reply we have many work, we dont have to rcve your calls
        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
        View replies
        same issue in karnataka bijapur
        Reply
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          V
          Vijay babu nandha gopalan
          Dec 31, 2020
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
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          Resolved

          Address: Sri Sivadurga Engineering, 3/58, Opposite to SIDCO industrial estate , Thellichathanallur, Paramakudi. 623707 Ramanathapuram district, Tamilnadu .

          Our materials should be paid only. In Ramanathapuram VRL logistics have a load man they ask more money to load and the agent also ask the same. We also told to give a door delivery.they didn’t give I am already to give a extra charges for door delivery. No sms intimation after material received in godown. No response. Per year nearly rs.2lakhs to rs.3lakhs we give a transport to vrl. But they didn’t give response in Ramanathapuram VRL logistics. So now we change the ARC .
          +2 photos
          Aug 6, 2021
          Complaint marked as Resolved 
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            V
            Vsvi
            Dec 30, 2020
            Sep 2, 2024
            This thread was updated on Sep 2, 2024
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            We booked goods from Delhi to Chennai on 23rd of this month, Vrm staff promised with in 5days they can deliver, one week over still not recived and no proper information regarding the date of delivery, there is no proper communication from VRL staff, felt really unattended.

            LR NO :[protected]
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              A
              Ansaritham
              Dec 30, 2020
              Sep 2, 2024
              This thread was updated on Sep 2, 2024
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              Our friend sent parcel from Pune to our place. He paid the payment while booking the parcel. Parcel reached nearest hub. But when we enquire the nearest hub they asking money to deliver the product. Why we need to pay the money for delivering? If your not delivering in any place then why you take booking ?
              VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                B
                Balaji plastics
                from Powai, Maharashtra
                Dec 30, 2020
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                Address: Balaji plastics chittoor

                L R no. [protected]
                VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                  S
                  Sanat Aragoddi
                  Dec 29, 2020
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                  Address: Madabhavi Road Deshpande Nagar Athani

                  VRL logistics service provider at Athani dist. Belgaum, Karnataka denied providing services to a naval officer regarding transfer of luggages... He said the services are only for army not air force and Navy while we all are of same class.
                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                    S
                    Sakazaki
                    Dec 29, 2020
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                    Address: Mahindraworldcity

                    Material booking for[protected] still date not reached for Chennai then no responces for VRl team...
                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                      N
                      Nandeesh SN
                      Dec 26, 2020
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                      Address: Kundli gate and Davanagere

                      Hello,

                      Booked vehicle transport from Bangalore to Davanagere on 22/12/2020, office person took 3, 700/- and gave receipts for 2939.
                      Once it is reached to Davanagere logistics office they are asking extra 200/- to unload the vehicle.

                      LR Number: [protected]

                      Such a pathetic process of VRL
                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                        S
                        SoniSachin Chaudhary
                        Dec 24, 2020
                        Sep 2, 2024
                        This thread was updated on Sep 2, 2024
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                        Address: Nehra Market Near HDFC Bank Modinagar

                        Dear Team,
                        I'm Sachin from DEV NUTRITION (Modinagar)
                        my consignment booked from Indore to Ghaziabad( Godown Delivery). today is expected delivery Date, then i try to calling this no. [protected] and know about the shipment, he told me 3 time give me 10 min and call u back and this time disconnect the call, In Case my shipment lay-down in your godown, I can't pay detention..then now you inform me about the shipment otherwise i can't call because your staff is useless.
                        Thanks & Regards
                        Sachin Choudhary
                        Gati Vigilance
                        [protected]
                        VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                          S
                          SadhamSam
                          Dec 23, 2020
                          Sep 2, 2024
                          This thread was updated on Sep 2, 2024
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                          Address: 18 A Sundarambal Nagar, Panruti-60716

                          Sir,

                          This is Sadham from Panruti, my parcel is received in Hometown before 2 days but still they are not providing they are telling that one more package is missing.

                          Please take immediate action and do the needful ASAP.
                          +1 photos
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                            A
                            Arun Gadag
                            Dec 22, 2020
                            Sep 2, 2024
                            This thread was updated on Sep 2, 2024
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                            Address: SNS Plaza, Kumarakrupa Road, Kumara Park East, Seshadripuram, Bengaluru, Karnataka, India

                            Respected sir/ madam

                            I m travelling to hubli by bus KA25AA5983 picked from RR nagar Bengaluru. The scent in both pickup bus and Hubli bus is causing headache. Pls do not put any scent.
                            VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                              A
                              alpha trading&enterprises
                              Dec 22, 2020
                              Sep 2, 2024
                              This thread was updated on Sep 2, 2024
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                              Address: Chennai

                              Iqbal from chennai

                              As I booked a stocks from bangalore on 15/12/20, upto today I didn’t receive a stock and there is no response from the Chennai T.Nagar branch. I never seen these type of service, ur service and reponse are very worst
                              +1 photos
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                                A
                                Azas khan
                                from Delhi, Delhi
                                Dec 21, 2020
                                Sep 2, 2024
                                This thread was updated on Sep 2, 2024
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                                Address: Hyderabad

                                Hello VRL team

                                My consignment is hanging at hyderabad TPT from 3 days for no reason. Please load into nizamabad vehicle.
                                LR [protected]
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                                  G
                                  gbrathod
                                  from Delhi, Delhi
                                  Dec 21, 2020
                                  Sep 2, 2024
                                  This thread was updated on Sep 2, 2024
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                                  Resolved

                                  Address: acry plus , s,v,road jogeshwari west mumbai

                                  Our company is acry plus, and we are dealing of acrylic sheets, one our cliant m/s shri satyanarayan store, we have booked the material from goregaon mumbai bookeing office to kumta, karnataka, againast our invoice
                                  on.923 dr. 9.12.2020 amt. 19, 777/- booked to topay, when material is reached kumta delivery godown, all material is fully broken and its will be done in your transit, please look this material seriously, and give companistation to party, we are daily send this material to all our india but not get any complaint from costomer, but this time the material is fully break and not any uses only wastage, please take its seriously,
                                  +1 photos
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  VRL Logistics / VRL Group customer support has been notified about the posted complaint.
                                  Dec 21, 2020
                                  Updated by gbrathod                                   party is not accepted material the material send by us is fully broken

                                  Dec 21, 2020
                                  Updated by gbrathod                                   Send by us acrylic sheets is fully broken in your transport. Pls give compansation amounr which lose

                                  Dec 21, 2020
                                  Updated by gbrathod                                   Material fully broken

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                                    A
                                    Aziz Chhatriwala
                                    from Powai, Maharashtra
                                    Dec 21, 2020
                                    Sep 2, 2024
                                    This thread was updated on Sep 2, 2024
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                                    I have been trying to track one consignment coming to Bangalore from Ahmedabad LR no: [protected] since last week, but nobody from VRL knows or even cares about where it is.

                                    We have been repeatedly calling the Ahmedabad office and Bangalore office like fools, but nobody gives a damn about replying to us with a proper update of our consignment.

                                    All we are looking for is a proper update on the location of our parcel, and when can we expect it to come as the ETA of the parcel was 7 days ago. I'm sure this is not too much to expect from any company claiming to provide service.

                                    This is undoubtedly the last time we are ever dealing with VRL logistics as we have never come across such a pathetic service.
                                    VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                      W
                                      Waseem Al MUhammed
                                      Dec 21, 2020
                                      Sep 2, 2024
                                      This thread was updated on Sep 2, 2024
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                                      Hello dear team iam Mohd kamaaluddin.i handover goods in Delhi on[protected]. Receiving location malekpet branch.but still I not get my goods.lod of time I requested to malekpet branch they give me [protected] I called lot of time then he pick the phone saying you will get on Monday only I request him give on Saturday so today is Monday he not receiving my calls I done 4 times head office branch kompally numbers .then I called today on this number [protected] he saying tomorrow on Tuesday you get your goods so this is the way to deal with parties.
                                      please handover goods today me . already I getting losses the company is responsible on this .today I won't my goods iam waiting on branch malekpet give me today goods
                                      VRL Logistics / VRL Group customer support has been notified about the posted complaint.
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                                        N
                                        Neel Kamal Kankani
                                        from Delhi, Delhi
                                        Dec 18, 2020
                                        Sep 2, 2024
                                        This thread was updated on Sep 2, 2024
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                                        Address: KOLKATA

                                        Dear Sir

                                        We have sent our person to your Nimtalla Depot, Kolkata office with our original consignee Bilty copy and person asked for identity card of the person and said he wont give the material without identity card. Where on earth this rules gets applied, when person is carrying the company stamp and also the consignee bilty copy in original

                                        This was for consignment number [protected]

                                        This is pure harassment and nothing else
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