Western Digital — hard disk

Hard disc not working
Hard disc serial no. Wx41c42r5282, model no. Wdbacx0010bbk - besn 1tb (My passport essential se) not working whose expiry date of warranty is 7 / 6 / 2015. Status showing in limited warranty. Please tell me that it can be repaired or replaced.
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Complaint comments 


HI chapke,

May I know since when you are facing the issue?

What exact error message do you get while connecting?

Have you tried to connect using another cable and different ports on your PC?

If possible, try to connect to another system.

I'd suggest you to run the Data Lifeguard Diagnostics to test the drive.


After running this software do update what's the result.

Hope it helps.

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