[Resolved]  Western Digital — where to find drivers

Address:East Singhbhum, Jharkhand

Hi. i have 500 gb external western digital hdd which is running fine. I want to know where to find the drivers in case pc stops recognizing it. And tips for healthy maintenance of hdd. And one more thing that, how can i check my hdd for bad sectors.
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Aug 6, 2021
Complaint marked as Resolved 
Western Digital customer support has been notified about the posted complaint.
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Hi sumit45,

This software meant to test all drives, you may use it to test other drives. But make sure you use it on Windows as it will not support the MAC OS.

Hope it helps.

Hi sumit45,

You may download drivers for WD products from the link below:


For maintenance keep the hard drive in a safe place.

It should not fall down.

It should not be pressed with heavy weight.

Clean the stuff which you are not using or you don't need.

To check the bad sectors on HDD, you may run the Data Lifeguard Diagnostics.


Hope it helps.

Does this data lifeguard diagnostics work with other make hdd's also?
is there any software for making my hdd password protected?
Hi sumit45,

The WD Data Lifeguard Diagnostics works with all the drives if you are using Windows.

Due to limitations in Mac OSX, the drive will need to be connected to a PC running Windows in order to run our diagnostics.

Hi sumit45

WD provides a software called WD Security to make the hard drive password protected.
You may download the WD Security from the link below:


To set up and use WD Security you may visit the link below:


This link has step by step guidelines to set up the WD Security.

Hope it will help you.

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