Whirlpool India Complaints & Reviews

I want to get my machine repaired but i cannot find my bill please provide a duplicate copy of bill

I have purchased a Whirlpool washing machine before 2 year and at the time of shifting my invoice is I am not able to find my invoice Mu machine serial number is INB[protected] and model is 30174 which is 9.5 kg Dry ace xl9.5 5 YMW.
I have try to file online complaint but customer care no [protected] is not in use and everywhere the same no has been given by the Whirlpool india company. So you are also requested to please update your correct contact no at the site. Thanks

It is regarding a complaint that i have booked against my Whirlpool refrigerator that i have bought on 2016. The service request number is COC[protected].
I have raised the complaint on friday and the service technician came by saturday and told that it was gas block issue and the refrigerator needs to be taken to service center and it will take around 4 days. The best thing is that they dont have a standby refrigerator to spare. How are we supposed to live for another 4 days . Today they have told they will come and take the refrigerator.
I have already paid them Rs 530 and they have told i will have to give another 3200 Rs for the rectification. So with the 3700 Rs that i am giving, am i am not worth a standby reriegrator. I regret my decision about buying a whirlpool refrigerator. It got complain on the very 6th year. Even after a loss of 3700Rs we have to suffer for 4 days (if they give it back in 4 Days). The service centre has told they dont have any spare ones to give. Is it not the responsibility of the service centre to arrange and give one. This is terrible that a customer has to suffer for opting whirlpool instead of other brands. I hope this mail comes to your attention and you make necessary steps from your side in favour of the customer.

The Best thing is that i have send the above details as mail to whirlpool and they didnt even bother to reply. Its already past three days that i have given the refrigerator to service centre and came to realise today that it is a compressor complaint and it will take again another 4-5 days thus making a total of 2 weeks without a refrigerator. When i asked them since i have compressor warranty i dont have to pay 3200 Rs, they have told me even i have, i still have to pay 3200Rs. Such a worst company

I had bought a washing machine in November 2021 nd it has 2 years warranty.
I have start facing the issue with the same in the month of September 2022 nd i have called the customer care for the concern, earlier they were providing me few methods to get it repair by itself but non of them work, nd then finally they registered my complaint (DEL[protected]) on 10th October nd their technician visit me on 11th October nd told me that there is issue with some part in it bd they will get it replaced as soon as possible bt I didn’t get any revert from them for few days nd i again called them multiple times nd then finally they visited me again nd told me that they are not able to change the part and hence they will replace the washing machine nd provide me the new one…
Now again its been more than 10 days… they are not reverting properly, either ignore my calls nd if after multiple calls from other numbers if they pick the call they just give me dates
It’s been so long that I’m trying to coordinate with them but now its become frustrating because washing machine is the appliance of daily use nd I’m facing the difficulties from last more than 20days
Please get it resolved

Regards
Upasana Goel
C/o Manik Goel

As communicated the delivery is not in time as said in store, please take action on it.

I bought a washing machine in the month of June 2022, within 5 months, the motor stopped working, and Greece started coming out while drying clothes, the technician came after multiple follow-ups and reminders even though I sent an email multiple times but no action has been taken yet.
Mr. Rajesh who is in customer care in charge in Noida, UP is giving false commitments and it seems that I am begging to the Whirlpool team to repair the product.

Water continuous flow in Drains pipe

We have purchased the washing machine in january 2021. The machine is under warranty and its drier tub stopped working. So I registered a complaint with whirlpool customer care and requesting them to repair. They visit (first visit on 28/09/2022) but did not repair anything and asked us to keep the tap off while drier is working. after 3-4 days machine was still not working we complained again and then he visited and checked the machine and found out that condensor needs replacement. He told us that he do not have condessor right now and will bring it tomorrow. then we kept calling him for 3-4 days he kept making excuses. And when he came on 06/10/2022, he brought a condensor of less power than what was required in that machine. We asked him to bring the correct condensor, so he went and did not came for 9 days. After so may complaints and calls he finally came on 15/10/2022 again with the lower power of condensor than required.
So, overall it took them approx 23 days to resolve our issue (which is not fully reolved as because they have put a lower power condensor in our mchine which will ultimately leads to lower performance of machine and it will require repair again in near future).

I'm getting calls from below numbers claiming to be from whirlpool AMC department and trying to sell AMC.. I realized these are fake calls/people trying to fraud common man.
Can you please take some strong action on this before anyone falls into the trap.

[protected]@whirlpoolindiawstore.com
[protected]
[protected]
Manager contact - [protected]

Respected sir,
I want to raise a complaint of my refrigerator. water is leaking inside my fridge, and it's rottening my vegetables.i raised complaint 2-3times, technical team came and solved, but again the same problem every month...
So, requesting to solve this every month issue, am facing right from the beginning of my purchase in nov 2020.
So, i kindly request to replace my problematic refrigerator with a new proper...

I purchased neo fresh intelli refrigerator 265 LTR on dated[protected]. Today I saw some cracks on the freezer part. How did it provide many year. Please check this and resolve my issue.

I have purchased a refrigerator, and I don't have bill... Losted it.
Please provide me a copy of bill

I bought whirlpool REF IFPRO BM INV 370 ELT PLUS during January 21. Right from day one it is not working properly. Only freezer working and fridge section is warm not even room temperature. All items get rot. Complained- company service person came and just changed the without doing anything during warranty period. After warranty period of one year, the problem has become worst. Fridge portion hot and freezer full of ice deposit with two days of removing ice by switching off . Service person was called again he says circuit problem and changed it at my cost.
Now same problem

Why whirlpool is making a defective and substandard product and offering to consumers. Sorry that I selected product.
Service person ketan patel from NK Enterprise and its owner are not able to identify the problem

Please resolve

Daer Whirlpool,

I Purchased Fully Automatic Top Loaded Washing Machine from my friends mail and details of delivery is mine only on 22 April 2021.
I lost invoice, Now your Service Agent was asking paid service due to lack of invoice. So Please provide the invoice to my personnel mail ID and Service As well. Please call me on [protected] and mahesh353.[protected]@gmail.com.

My oven was showing complaints through the warranty period itself. Service was there and they resolved it, replacing the transformer. Almost two weeks later it showed the same error and they requested to take my oven to the service centre and I 've done it. Now they are saying that it is the complaint with the board. How can I use the oven again without expecting another error in weeks. I bought this with so much expectations and the experience was so bad.

Plz help, regarding our purchase of double door whirlpool refrigerator in year 2018, purchase by

Ajudiya Dhirajbhai,

contact no. [protected].

local whirlpool services cannot help in this issue, as they have told us that company has stopped making of that part of refrigerator.

Dear Team,
I have purchased A Refrigerator last 2 months ago day one this refrigerator damaged your installation executive said all good not defective lower door open because vegetable door misguided me and 3 spot dent i have same time send pick Croma sales executive he said dent refrigerator change after 2-3 days but not any reply both. I have large complaint 17th September 2022 your engineer visits my home and said refrigerator change request send and provide one contact number Mr. Mumtaz Ansari [protected] he said I have sent mail but not reply received and provide one contact number Mr. Siddharth [protected] i have called him but he said what app your complaint number I have WhatsApp my complaint number but next Last 3 days not pick my call and don't give any reply.

Please Resolve my Complaint as soon as possible Change my damage Refrigerator otherwise large complaint Consumer Court for Harassment all calls Recorded.

Whirlpool is very good company but same People not good like Siddharth not given any reply please check and support me.

Thanks & Regards
Om Prakash Bihani
[protected]

Sandeep Khambete
12:12 PM (47 minutes ago)
to writetoceo, shilpakhambete0427, Subhasish, Ankur, helpdeskindia

Dear Mr. Subhasish ji,

I am still waiting for the Visit and rectification update from your team ...

its being a week, now,
my 1st complaint was logged with Airoli Service Center, " Sainath Services "

With Mr. Tiwari, from that Service Center,
i had multiple calls and conversation, Also, the Shop M/s Prince Electronics, the product we have parched from had calls with Mr. Tiwari...

My onl;y Concern, is
PRODUCT DELIVERED IS NOT YET COMPLETED 1 YEAR .

1. Whether the TOP lead is under warranty or Not - if not under just need a confirmation which clause is mentioned in the warranty Book given along with the product ?

2. If the Team is confirmed on the Warranty part, why its delay in sharing the price & for replacing the same .

3. MY 1ST COMPLAINT REACHED TO SERVICE CENTER ON FRIDAY 24TH, VISIT DONE BY MR. PAWAN DUBE ON 25TH, BUT NO SERVICE REPORT MADE, NO CONFIRMATION ON WARRANTY DETAILS / PRICES GIVEN, THE COMPLAINT WAS CLOSED AND I HAVE TO LOG THE SECOND COMPLAINT ...

THIS IS ALSO PENDING FOR LAST 3 DAYS ...

Expecting a feedback Call ON SOS ...

Sandeep Khambete
[protected]

On Tue, Oct 4, 2022 at 12:09 PM Sandeep Khambete wrote:
Dear Mr. Subhasish ji,

I am still waiting for the Visit and rectification update from your team ...

its being a week, now,
my 1st complaint was logged with Airoli Service Center, " Sainath Services "

With Mr. Tiwari, from that Service Center,
i had multiple calls and conversation, Also, the Shop M/s Prince Electronics, the product we have parched from had calls with Mr. Tiwari...

My onl;y Concern, is
PRODUCT DELIVERED IS NOT YET COMPLETED 1 YEAR .

1. Whether the TOP lead is under warranty or Not - if not under just need a confirmation which clause is mentioned in the warranty Book given along with the product ?

2. If the Team is confirmed on the Warranty part, why its delay in sharing the price & for replacing the same .

3. MY 1ST COMPLAINT REACHED TO SERVICE CENTER ON FRIDAY 24TH, VISIT DONE BY MR. PAWAN DUBE ON 25TH, BUT NO SERVICE REPORT MADE, NO CONFIRMATION ON WARRANTY DETAILS / PRICES GIVEN, THE COMPLAINT WAS CLOSED AND I HAVE TO LOG THE SECOND COMPLAINT ...

THIS IS ALSO PENDING FOR LAST 3 DAYS ...

Hey I puchased my fully automatic, top door washing maching online on november 2021 now I am facing problem in spin program. I have warranty but I could not able to find my bill. So can you provide me another copy of bill so I can rectify my machine. Thanks

Hey, I purchase my fully automatic, top door washing machine online on november 2021. Now I am facing problem in spin program. I have warranty but I could not able to find my bill. So can you please provide me another copy of my bill argently. I wil be able to rectify my washing machine.