Whirlpool India Complaints & Reviews

I purchased neo fresh intelli refrigerator 265 LTR on dated[protected]. Today I saw some cracks on the freezer part. How did it provide many year. Please check this and resolve my issue.

I have purchased a refrigerator, and I don't have bill... Losted it.
Please provide me a copy of bill

I bought whirlpool REF IFPRO BM INV 370 ELT PLUS during January 21. Right from day one it is not working properly. Only freezer working and fridge section is warm not even room temperature. All items get rot. Complained- company service person came and just changed the without doing anything during warranty period. After warranty period of one year, the problem has become worst. Fridge portion hot and freezer full of ice deposit with two days of removing ice by switching off . Service person was called again he says circuit problem and changed it at my cost.
Now same problem

Why whirlpool is making a defective and substandard product and offering to consumers. Sorry that I selected product.
Service person ketan patel from NK Enterprise and its owner are not able to identify the problem

Please resolve

Daer Whirlpool,

I Purchased Fully Automatic Top Loaded Washing Machine from my friends mail and details of delivery is mine only on 22 April 2021.
I lost invoice, Now your Service Agent was asking paid service due to lack of invoice. So Please provide the invoice to my personnel mail ID and Service As well. Please call me on [protected] and mahesh353.[protected]@gmail.com.

My oven was showing complaints through the warranty period itself. Service was there and they resolved it, replacing the transformer. Almost two weeks later it showed the same error and they requested to take my oven to the service centre and I 've done it. Now they are saying that it is the complaint with the board. How can I use the oven again without expecting another error in weeks. I bought this with so much expectations and the experience was so bad.

Plz help, regarding our purchase of double door whirlpool refrigerator in year 2018, purchase by

Ajudiya Dhirajbhai,

contact no. [protected].

local whirlpool services cannot help in this issue, as they have told us that company has stopped making of that part of refrigerator.

Dear Team,
I have purchased A Refrigerator last 2 months ago day one this refrigerator damaged your installation executive said all good not defective lower door open because vegetable door misguided me and 3 spot dent i have same time send pick Croma sales executive he said dent refrigerator change after 2-3 days but not any reply both. I have large complaint 17th September 2022 your engineer visits my home and said refrigerator change request send and provide one contact number Mr. Mumtaz Ansari [protected] he said I have sent mail but not reply received and provide one contact number Mr. Siddharth [protected] i have called him but he said what app your complaint number I have WhatsApp my complaint number but next Last 3 days not pick my call and don't give any reply.

Please Resolve my Complaint as soon as possible Change my damage Refrigerator otherwise large complaint Consumer Court for Harassment all calls Recorded.

Whirlpool is very good company but same People not good like Siddharth not given any reply please check and support me.

Thanks & Regards
Om Prakash Bihani
[protected]

Sandeep Khambete
12:12 PM (47 minutes ago)
to writetoceo, shilpakhambete0427, Subhasish, Ankur, helpdeskindia

Dear Mr. Subhasish ji,

I am still waiting for the Visit and rectification update from your team ...

its being a week, now,
my 1st complaint was logged with Airoli Service Center, " Sainath Services "

With Mr. Tiwari, from that Service Center,
i had multiple calls and conversation, Also, the Shop M/s Prince Electronics, the product we have parched from had calls with Mr. Tiwari...

My onl;y Concern, is
PRODUCT DELIVERED IS NOT YET COMPLETED 1 YEAR .

1. Whether the TOP lead is under warranty or Not - if not under just need a confirmation which clause is mentioned in the warranty Book given along with the product ?

2. If the Team is confirmed on the Warranty part, why its delay in sharing the price & for replacing the same .

3. MY 1ST COMPLAINT REACHED TO SERVICE CENTER ON FRIDAY 24TH, VISIT DONE BY MR. PAWAN DUBE ON 25TH, BUT NO SERVICE REPORT MADE, NO CONFIRMATION ON WARRANTY DETAILS / PRICES GIVEN, THE COMPLAINT WAS CLOSED AND I HAVE TO LOG THE SECOND COMPLAINT ...

THIS IS ALSO PENDING FOR LAST 3 DAYS ...

Expecting a feedback Call ON SOS ...

Sandeep Khambete
[protected]

On Tue, Oct 4, 2022 at 12:09 PM Sandeep Khambete wrote:
Dear Mr. Subhasish ji,

I am still waiting for the Visit and rectification update from your team ...

its being a week, now,
my 1st complaint was logged with Airoli Service Center, " Sainath Services "

With Mr. Tiwari, from that Service Center,
i had multiple calls and conversation, Also, the Shop M/s Prince Electronics, the product we have parched from had calls with Mr. Tiwari...

My onl;y Concern, is
PRODUCT DELIVERED IS NOT YET COMPLETED 1 YEAR .

1. Whether the TOP lead is under warranty or Not - if not under just need a confirmation which clause is mentioned in the warranty Book given along with the product ?

2. If the Team is confirmed on the Warranty part, why its delay in sharing the price & for replacing the same .

3. MY 1ST COMPLAINT REACHED TO SERVICE CENTER ON FRIDAY 24TH, VISIT DONE BY MR. PAWAN DUBE ON 25TH, BUT NO SERVICE REPORT MADE, NO CONFIRMATION ON WARRANTY DETAILS / PRICES GIVEN, THE COMPLAINT WAS CLOSED AND I HAVE TO LOG THE SECOND COMPLAINT ...

THIS IS ALSO PENDING FOR LAST 3 DAYS ...

Hey I puchased my fully automatic, top door washing maching online on november 2021 now I am facing problem in spin program. I have warranty but I could not able to find my bill. So can you provide me another copy of bill so I can rectify my machine. Thanks

Hey, I purchase my fully automatic, top door washing machine online on november 2021. Now I am facing problem in spin program. I have warranty but I could not able to find my bill. So can you please provide me another copy of my bill argently. I wil be able to rectify my washing machine.

I have purchased amc oder id -129064 from whirlpool by online on 26 august. They told me they will provide my service with in 1 week, but they failed so i want to cancel my amc by telephonic converstion with ravi paul (sos team from whrilpool) they told me to drop a mail and i will be refunded. From then i have mailed 4-5 times on [protected]@whirlpool.Com this mail id and called them but no response from them i am facing too much harrasement from their sight even they not replied my mail. I want my 3000 rs of amc charge back and also harrasement charage for ingorned me after payement .Even no call back from their sight .Please refund me as soon as possible. I really too much faced harrasement from their team from the purchase no srrvice given properly.

Hi
I am Manav Chaturvedi. I had purchased Whirlpool Washing Machine 6.5 Kg Fully Automatic, Model No 31238, S.No INF[protected]. I am facing noise issue. For rectification I need duplicate copy of bill. Without bill I can't it rectified.
Please send me copy of bill on my email I'd [protected]@gmail.com

Fridge was delivered in the 1st week of March 22, dent on the door was replaced in the 3rd week of March 22 and installed. A few months ago -- developed problem of not cooling. Service Engineer checked and informed Gas / coolant exhausted. Replace gas.
Last week again similar problem noticed -- on conteact Whirlpool Service advised to take pot all stuff from freezer and put on High -- did ecryrging as per direction. But no improvement.
Today again made a complant No.KOL[protected].
We have been using fridges for the last 30-35 years -- never came accross such problems.
This product is not good. If a new fridge can give so much problem -- Whirlpool will do sevicing till it is within Guarantee Period. What I will do with this junk after Guarantee period is over.
I want full refund of the amount.

Dear All

Good Evening,

We had purchased a whirlpool washing machine 360 bloom wash 7.5 kg, and the machine is not working from last one year, we had given a complaint to customer care service center that time onwards but 6 months back technician visited my house and told me that washing machine board and power cable not working needs to be changed, he told that he is going raise a complaint, then the company will provide new board and he cut the cable and taken along with him. We are trying to get his call, but he is not picking up my call, not solved the problem, and the bill is attached for your reference.
Bill is attached for your reference,

best regards
Arun Kumar Gujjarlapudi
MOB: [protected]
10-60 church street
Kankatapalem, Bapatla (Mandal)
Guntur (dist)
Andhra Pradesh- 522317

Plz give a duplicate bill of my 6.5 kg wasing machine

Hi Team,

We bought a whirlpool 440 Ltrs double door refrigerator and once it was delivered we saw some damages while unpacking and the top door was drooping down. Once we raised this issue with the Demo guy he said we are not responsible and you should have made a video, he also said the door is always drooping to give a sense of play but the top door was just touching the bottom door at extreme opening edge, we some how started living unhappily with it. Now when it was under warranty there was water leakage from back water collector which started after using it for 3 months and was from long and we thought it was normal but later after seeing many videos and learning on other refrigerators we came to know it was a problem, we called them back. They visited and suggested that there is a problem which occurs one in 100 refrigerator's and we may have to replace the coil with double coil near compressor. They did that and by this time our warranty got expired. Also note now they said that the door was not fitted properly and they realigned the door by removing the top freezer door and fixing it back and now it looked good and we stayed with the drooping door for an year now( the coil replacement was done at home and it was so risky
and it caused lot of inconvenience). Now after 15 days of double coil change there was an excess build up of ice in refrigerator every day and we noticed suddenly that there is no cooling from two days in refrigerator. We again called the whirlpool demo guy now he say's the fan motor has failed due to excess ice build up. Now since we are very sure we didn't have this problem before coil change we are not happy. Also the guy says he will replace the fan at an additional costs 1400 rs. But when we ask that if they are sure if it will not occur back they are hesitant to answer and are not able to identify the exact reason nor tell us the reason for ice build and related motor failure for the Fan. We have till now requested many times to replace this fridge since it is defective and we are struggling from day one, they are still convincing us to now go for an extended insurance which we don't need. We are not ready to pay again for a defective piece,
The demo guy is again wanting us to replace the fan/motor but not sure why it happened or cannot guarantee us that this would not happen shortly. Our relatives are happy keeping other brands with zero issue and now they have almost crossed 2-4 year and happy, but we are sobbing every day buying this product. When I again requested today they are suggesting to pay extra 20 thousand and get the same product as replacement. I request whirlpool to take this as a request and either replace us the refrigerator with no additional costs or please pay back our initial amount we paid for refrigerator, we are not ready to take any more risk or deal with these abnormalities.

The repair guys are confusing us and making us to live with it now by asking us to extend the warranty or live with failures.

Product Name: IF-INV-CNV-455 Alpha steel Whirlpool refrigerator.
Invoice Number: CRS/MSM/2307.
Date :15-Sep-2021, brought in Girias Malleswram, Bangalore 560003

Regards

My whirlpool AC machine had cooling issue for more than 4 months. Dhanapal who is working in the customer service ( his mobile number is [protected]) use to send some person but they never repaired it. I use to call him to help but uses bad words.

Please take action IMMEDIATELY

I was facing a cooling issue with my refrigerator and after raising an issue the service guys replaced the compressor under warranty. Additional charges were levied for gas refilling and service charges. However, the cooling issue has not been resolved and I am facing the same problem after 2 weeks of service. When I called the service centre they asked me to raise the issue again and informed me that I would be charged with the service cost again. How long will I have to pay for the same problem in the name of service?

I purchase whirlpool refrigerator since last 3 month but today is not working plz register my complaint

The is ac is not cooling properly
We buy this ac on 04-01-22
And its been 7 months only
And its cooling is not working properly now

So kindly send any engineer or technician to check the matter