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Whirlpool India Complaints & Reviews

3.5
Last updated Apr 23, 2024
Complaints 3571
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Whirlpool India reviews & complaints page 14

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P
Prakashbi01
from Noida, Uttar Pradesh
Aug 13, 2022
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Misbehavior of Visiting Person

Address:RC 379 Pratap Vihar Khora Colony Ghaziabad

We have purchase whirlpool refrigerator on 01 June 2022 after two month we are facing problem in cooling we have made online complaint no. GHA[protected]
A person come to us Name Asif Contact no. [protected] having very casual behavior when we ask him about issue he told compressor is not working we ask him how it is not working this is new product his behavior was very rude he told us who tell you to purchase whirlpool product we...
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S
srajan..
from GWALIOR, Madhya Pradesh
Aug 11, 2022
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Refrigerator stopped working

Address:House no. 16 nababsingh colony harishankarpuram

On 11-08-22 machine stopped working
[protected]
the machine started to malfunction and stopped cooling which ruined the food and start creating an odor....
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D
dharmesh78
from Surat, Gujarat
Aug 10, 2022
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Damage item

Address:i purchase from croma

Whirlpool Purchased Product - Whirlpool FF 360L IF INV CNV 375 CI 3S Sr.no:[protected] Under Warranty- yes Date of Purchase:-10/01/2022 Bill no.:[protected] Amount Paid:36500, Registred contact details with Company - [protected] Problem details: Whirpool company send damage item delivered then i mail to coustmer support to whirpoll also i shared images of that item, , 6 month gone they are not answring anything and we facing issue...
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D
Dacha Dutta
Aug 9, 2022
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Air Conditioner Under Warranty

Address:Guwahati

I bought an air conditioner from whirlpool 6 months back via Amazon. Since last 2 months I have started using it but faced cooling issues. I tried calling up the customer care but to my surprise they asked me to clean the filter myself and check if that resolved my problem. Since it didn’t I called back again and they sent a technician a month ago. He found out that the compressor and some panel needed replacement but till date I am not...
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S
suro46
from Durgapur, West Bengal
Aug 8, 2022
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Not covering limited period warranty

I purchased the Whirlpool split AC 5 star in March 2022 and the product installation I had done myself due to poor past service experience with a whirlpool service engineer.
Right now the AC is not turning on I have contacted the service centre and the service engineer detected a problem with the PCB board of the AC. Thus, it needs to be replaced and this does not cover under warranty as the installation has not been done by themselves....
+1 photos
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N
Navish12345
from Bathinda, Punjab
Aug 8, 2022
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Harassment by Whirlpool Service Centre

I am a resident of Bathinda Punjab, I have requested a complaint on sixth of July with regards to water leaking from my air-conditioner indoor unit, the company executive of the service centre came to my place and recommended me a proper washing service, or a wet service which will definitely make sure that there is no leakage of water further.

But the problem and solve I again registered a complaint On toll-free number of...
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S
shiva saladi
from Hyderabad, Telangana
Aug 8, 2022
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Triple Door Refrigerator - Sivanjaneyulu

I Have purchased a Whirlpool 300 L Frost Free Triple Door Refrigerator from Flipkart and the product cost of 26790/- in indian rupees but after 1 year it is giving lot of cooling related issues then i raised a complaint with Whirlpool customer support on[protected] & the 1st Ticket ID is: VIJ[protected] after this i raised a lot of tickets with them, they have changed different parts(Fan motor, timer, ..etc) but not fixed the issue till now[protected]...
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R
Raghuram B
Aug 4, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Whirlpool Refrigerator - Issue

Address:JP NAGAR BANGALORE 560078

Hi Sir,

I am very disappointed with my purchase of Whirlpool Refrigerator and the service provided to me. It has been more than a week now and still the issue (Over cooling and No light) has not been solved. They have visited my home more than 5 times and replaced all the new parts like compressor, relay, gas refilling, thermostat, defroster, etc... They have charged me for all the parts (Rs.4542) but still now I have not...
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H
hussain sawar
Aug 1, 2022
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No Proper service with Relevant Bill & Job sheet

Address:salugara

Dear Mr. Pal,

Good afternoon

I am not justified from your side

1. When we logged a compliant what is the process..?
Secondly after logging my first compliant a customer care called to find my location and explained me that the refrigerator is out of warranty period and there will be service charge applicable and in case if any component changed than they will charge as per the company rates...
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S
skt141
from Baghdogra, West Bengal
Jul 30, 2022
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Refrigerator/ Provided defective product and harassing me after complaint

I bought a whirlpool refrigerator in feb 2021 from dealer cost rs. 14000 aprox and got delivered at my home. On very first day I complained about defect in door i found but dealer asked me to wait for technician and follow steps. After inspection they agreed on replacing product with new but they send a used and old product after that and when i asked why it is used so they returned that product saying if you are not satisfied we will return...
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D
Darpan Singh IICT
from Bhadohi, Uttar Pradesh
Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized Gas Refilling Charges on Compressor under warranty.

Address:Darpan Singh, Bhadohi, Uttar Pradesh

Hi!, I have purchased 3 door proton+ refrigerator of Whirlpool brand on 02/07/2021. The product was out of order and I made a complaint to CC on 16/07/2022, the technician visited same day and told that the compressor is faulty and will be replaced. However, he asked me to pay gas refilling and other accessories like relay charges.

I, then contacted to CC again to get clarification whether the charges are genuine or not. To...
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A
Aditi Avantika
Jul 29, 2022
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Duplicate Bill of washing machine

I have lost my top load washing machine's bill. Pls send me the duplicate copy of bill at [protected]@gmail.com. thanks ....
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S
Salik Raza
Jul 29, 2022
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Damaged product delivered refrigerator

Damaged product delivered
Delivery boy used local labourer for trasport to third floor
Delivery boy asked for trasport charges
Refrigerator back metal plate damaged or displaced...
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P
Patil Girish
from Kamothe, Maharashtra
Jul 28, 2022
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Whirlpool REF 215 IMPRO ROY 4S INV SAPPHIRE ANTELIA 200L more cooling

Address:B-wing, 201, Shivdarshan CHS, Sector 10, Plot no 46A, Komothe, 410209.

I had bought the Whirlpool REF 215 IMPRO ROY 4S INV SAPPHIRE ANTELIA 200L on 02/04/2022 Order number- PNV-C-SO147. Refrigerator is cooling more. Ice is forming from top to bottom inside the refrigerator. I had set it to 3-4 (monsoon season) but after setting to 3-4 also my refrigerator is cooling more and ice is forming. although i had tried using other modes of cooling. Same results i have been observed i.e, Over cooling.

Please...
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K
Kumarayush
from Roorkee, Uttarakhand
Jul 26, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Fridge compressor don't work

Address:Roorkee

May I please request you for the duplicate bill of the model [20504] FC. Wine titanium Gen x2 Sno. INC[[protected]] I am facing some issue in the model now, and my bill has lost. So please can you provide me the bill on my e-mail ID [protected]@gmail.com...
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R
ranjansi2
from Rajampet, Telangana
Jul 26, 2022
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Deficiency in service

Address:Mahendru, Patna

Compressor of Refrigerator was changed by the company which became non function within one year of installation. The compressor was installed under warranty for replacement of the same within of one year, but neither the company nor the authorized service provider is taking up the matter....
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B
Barn007
from Mumbai, Maharashtra
Jul 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service request no: mum18072206839... not resolved... under warranty air conditioner

Dear Sir,
Please find below:
Email along with attachments sent to Mr.Subhashish Dutta who claimed to be a Care Manager - Service Operations Support . who also called me Today..

But the Service Request No is Showing as resolved https://www.whirlpoolindia.com/ticket-status

Note: The Service Request 1st Email was sent on 4th July 2022 to [protected]@vijaysales.com
=========================================br...
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D
deedee18
from Ahmedabad, Gujarat
Jul 24, 2022
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Visiting Charges

I recently complained to whirlpool as my washing machine was not working. The technician came and told me 470rs for visiting charges. Then he took out a small part and said it needs to be replaced and charged me 1450rs. When i agreed for it he still charged me 1450rs + 470rs. Which is very unfair as i am already taking replacement from the comapny. Lateron, when i googled the price for that price it was not more than 200rs. It is literally...
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A
Ashwin JL
from Palakkad, Kerala
Jul 23, 2022
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Refrigerator not working need a bill copy to claim warranty

At the end of last year i brought a whirlpool refrigerator from big bazaar after 3 months compressor gas leaked out and refrigerator stopped working and I lost its bill so i visited big bazaar and demanded for a bill copy but they said that big bazaar is sold to reliance group and all the equipments have been replaced so they cant retrieve bill copy and without bill copy i cant claim warranty and it'll cost around 3000 rs so i need a bill...
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I had ordered a 3 Door Refrigerator model Proton 300L on 18th July 2022 online through whirlpool India website www.whirlpoolindia.com detailed as below:

Order No:[protected] dated 18/July/2022
Amount Paid : Rs 32, 940/-
Transaction ID :[protected] dated 18th July 2022 credited to Whirlpool/Pinelabs.
Ordered for : Josephine Pinto in Mumbai

This order got cancelled because when I logged...
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