Whirlpool India Complaints & Reviews

I have purchased a refrigerator online but I have received a defective one so I raised a ticket for replacement and received a replacement after paying ₹500 for transportation but the replacement unit wat also damaged so again I raised a ticket for the same and now whirlpool is again forcing me to pay ₹500.
My concern is why should I pay transportation charges multiple times if whirlpool is not able to deliver me a quality product?br...

We raised a complaint on 2nd June 2022 to Whirlpool service centre located in Thirumullaivoyal, Saraswathi nagar. Service men came and said that wiring has to be replaced. He requested to pay the amount initially and we paid 5700. It is been more than a month, the guy is not reachable and the service centre is cutting our call from last 1 week. This is really annoying from the Whirlpool service. It’s already been more than a month. Kindly...

My refrigerator within warranty period your service provider not solve the issue. I lodge the complaint many times. My contact number is[protected] and email id [protected]@rocketmail.com...

I purchased a refrigerator in Oct 2021 and its not working properly since last 3 months. Recently i had lodged a complaint on 18 May 2022 with complaint id AHM[protected]. Technician visited and told that the fridge need to be replaced . Made some videos and told that he will put replacement request. Its more than 15 days from that day and whenever i call the service centre or their area manager, they say only one thing that it’s pending...

Hi, I would like to notify you about the service failure of such a refrigerator since purchase.First of all at the time of delivery/installation I found a damaged chill tray which was replaced after a long time.Within a few months we raised a complaint for less cooling and again a device fixed below the freezer was replaced(under warranty).Recently in winter 20/11/21 we raised another complaint GHA[protected] for over icing in the freezer...

I am writing to inform you about a dangerous experience with whirlpool purasense water filter.

I respect Whirlpool as a brand and have been a loyal customer for decades and this is the first such issues, however the magnitude of this is so huge that I am disappointed. Attached invoice for your reference.

The filter just after a few days of installation, started giving me a plastic taste, i raised a compliant...

I have issues regarding ac service not rendered within the reasonable time period since repeated call about my complaint.
Is the company serious about their customers complaint or the issue is with service centre.
WORST in after sales service 😑....

Hi regards I'm complaining about the service not done within the reasonable time.
Its almost one month since I have raised the complaint.
Please help...

My refrigerator not working properly from 2 years...

Dear sir/ ma'am

I want to inform you that I buy a 6.5 keg top older washing machine in January 2020 as a faith on your company but within two years warranty period it is created a problem. I called customer care and they provide a technician. He resolved the problem and charged Rs 2400. Therefore within two months it has the same problem and again calls the technician from your company and he said that I have to pay rs 6500...

Hi,

This is Srikanth from Hyderabad, i recently ordered Washing Machine from Whirlpool India Store Online on 19th Jun'22 and on inspection during delivery i rejected the product as i felt its not perfect externally and till now i don't see any refund initiation nor any status update.

Also i tried to call the customer care team many times for which there is no direct call to the WStore Dept (Online Store) which...

Since today morning at 11:56 am I called whirlpool fridge company customer care about fridge related problem to resolve but I got the answer I will get the call by whirlpool electrician but still 5:00 there is not any call I do not get a call from anyone again I still done the call to whirlpool customer care but she has not given me the solution and I asked to please connect my call to her manager but she replied me the manager also not give...

I recently bought a washing machine from Whirlpool India website. The installation guy made me pay Rs. 2585 for extra products like scalegon and calstrait saying that only then they would provide me warranty for the washing machine drums. He charged Rs. 2000 for Calstrait which costs Rs. 500-600 online and Rs. 585 for scalegon which actually costs Rs. 300 online. He wasn’t ready to do the installation until I purchased the products. I wasn’t...

I have whirlpool AC which I bought from flipkart on 26th March 2022 Order ID OD[protected] and it was installed on 13th April 2022 E8 ERROR came in my AC on 31st May 2022 I called constumer care the same day and got complaint 3 In June the technician came, he opened the outdoor unit and said that a wire has been cut and he added the wire and burnt my PCB board while making the end, now called the whirepool costumer care and talked...

Details of First / current AMC running:
The initial payment of the currently running AMC from 12 Feb’22 to 12th Feb 2024 for 2 years
Invoice No: AMC - 50265, dated 6th Oct, 2020
Amount paid: INR 4858

Second AMC that was given by Customer Service agent stating that my AMC is expiring Was a clear misrepresentation of facts – Falsely to gain advantage – not sure if they get commission… poor customers...

We purchased Whirlpool refrigerator Model: FF BM 2D 340 B/2020 on 4th January 2021. Within 2 months of starting to use the product, we noticed that the fridge section was not getting cooled enough. We raised a request with Whirlpool customer support and a service technician visited and stated that this was a common problem with the models with freezer at the bottom and fridge section at the top and simply advised to power off the refrigerator...

Hello there,
I would like to inform you something.

Today whirlpool service engineer visited our place refrigerator problem. And now he confirmed our current compressor is too small to handle the 3-door fridge, and that's why the fridge is not working properly. IT"S NOT A GAS PROBLEM, it's not a gas problem which is said by your previous technician. Can you please describe this? I am more than willing to know...

I have bought a whirlpool Refrigerator on 2018.
The Refrigerator did not get cool 5-6day before on 31st may 2022, so I contacted customer support, then they appointed one service man for the checking.
The service man told after checking that the gas has been leaked, we need to take the Refrigerator to the service center to fill gas in condenser.

then called me and told the fridge is not repairable there is...

This product I am owning from your dealer located in surat is not working at all.

It's currently under warranty period I have complained and engineer had came on 26th Jan 2022, and replaced compressor and gas [I had paid service and gas charge] then I faced the same issue of cooling not working during whole the month so again complained about the same. The engineer came again to change the compressor along with gas [Due to...

I purchased AMC for double door refrigerator for 4 years but policy document not received. pleased send my policy document....