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Whirlpool India Complaints & Reviews

3.5
Last updated Apr 23, 2024
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Whirlpool India reviews & complaints page 122

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Arjun
from Chennai, Tamil Nadu
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Fraudulent Service

Address:Tamil Nadu

Our Washing Machine wasn't functioning last week, so we called up Just dial to ask for the nearest Service center number and we chose the call back option from service centers. Some guy from Whirlpool company called and asked me about the problem and told a technician would call the next day. The technician actually called, came to our home, checked the washing machine and he reported that there was some problem with the motherboard...
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K B Shenoy
from Mettur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor service

Address:Udupi, Karnataka

I have purchased a Washing Machine of Whirlpool Washing Machine Co on 21.07.2012 from M/S Harsha, Udupi. On 13.07.2013, the machine stopped working and I have lodged a complaint (BG[protected]), but the machine has not been repaired till today (27.07.2013); even after 14 days. If this is their response during the warranty period, what to say about the future service. I have been repeatedly calling their Service Centre at Udupi[protected];...
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sudiptagarai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Not Done.

Address:R.T.Garai Road, Bardhaman, West Bengal

Subject:-Stock Problem Not Complite. Very Poor Service.
Complant No:-

KL[protected] Dated 09/07/2013
KL[protected] Dated 09/07/2013
KL[protected] Dated 20/07/2013
KL[protected] Dated 20/07/2013

16 Days Over Service Not Done.
I am dealer sudipta garai,
from NEW GARAI & Co, Shop approx 20 year.
Gushkara, Burdwan,Pin-713128,West Bengal.
Mobile No-[protected],...
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ayeshasiddiqui
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator replacement

Address:Delhi

I had purchased a whirlpool double door refrigerator on 18 February, 2013 from Vijay Sales, Lajpat Nagar, New Delhi. In march end I have noticed that my refrigerator below door is not closing properly and because of that there is very less cooling in the refrigerator. I have made a complaint in April to the whirlpool customer care and they provide me a satisfaction code which I have to give to their engineer after I am satisfied with the...
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Address:Sarita Vihar, South Delhi, Delhi

With reference to above complaint lodged by me

 First Complaint Logged by me on 15th June (DL[protected]) regarding F3 Fault in my Front Loading Washing Machine and same day service engineer has visited and inform that there is some issue in main controller board which needs to be replaced. Next day service engineer visited replaced the board but problem remains same. Then he informed that there is some problem in “Differential...
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singla_doc
from Sirsa, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service(even paid) from company for the repair of product

Address:Dr K.D.Singla,mangla Street,ward no.4 ,Near rame wala hospital ,maur mandi.district bathinda., Bathinda, Punjab

Subject: Re: regarding complaint of malfunctioning of whirlpool refrigerator 350 litre

respected sir,

>i hv purchased a whirlpool 350 litre refrigerator model no. JG2464928 vide bill no. 895 dated[protected] by name of smt raj singla from shiva enterprises maur mandi disr bathinda punjab. our refrigerator is not freezing ice and is making alarm noises since 6 months. Local whirlpool service centre Maur Mandi...
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RAHULTHAKUR1
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY PRODUCT

Address:East Singhbhum, Jharkhand

I PURCHASED A WHIRLPOOL REFRIGERATOR IN MAY 2011.THE REFRIGERATOR HAS 1 YEAR COMPREHENSIVE AND 4 YEARS WARRANTY ON COMPRESSOR.
ON 05/05/2012, ITS COMPRESSOR STOPPED WORKING. AFTER SEVERAL REMINDERS THE SERVICE ENGINEER CAME AFTER 5 DAYS AND TOLD THAT THEY WILL HAVE TO TAKE THE REFRIGERATOR TO THEIR SERVICE CENTER. AFTER THEY TOOK THE REFRIGERATOR TO THEIR SERVICE CENTER THEY SLEPT AND AFTER MANY COMPLAINTS AND CHASING THEY RETURNED...
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ssrik
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product and Service Quality

Address:Tamil Nadu

Hello,
I have been a long standing customer for Whirlpool washing machine. I had been using semi automated washing machine till 2 years back, and subsequently upgraded to Fully automated washing machine purchased through Vasanth and Co on 2011
2 weeks back, My Washing Machine Got faulty and we called the customer service . The customer service saw the unit and told that the suspension and heater coil has spoiled and has to...
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mkrkutty
from Kodungallur, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Care

Address:Ernakulam, Kerala

I have purchased a Whirlpool frost free fridge (Model NO 8057) on[protected]. I have taken home care plan (i.e. extended comprehensive warranty) which was to expire on[protected]. On 03-09-12, my fridge ceased to work and a complaint was registered on[protected]CO[protected]). They undertook some sort of repair and charged me a hefty amount in the name of consumables (gas filling etc.). The fridge never worked properly and complaints were...
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k_asif
from Delhi, Delhi
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No Service for 19 days

Address:Uttar Pradesh

I would like to raise a very serious concern about handling of my complaint number "GB[protected]", regarding the replacement of compressor of my Split A/C (Aviator 1.5T).
The complaint was logged on 1st of June and than it started series phone call and follow-up but all gone in vain because your customer support staff have no idea what it mean
a Customer Support and how much suffering a customer can undergo when the...
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akhanduri
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fire hazard in whirlpool refrigerators

Address:Gurgaon, Haryana

My Whirlpool double door, frost free refrigerator Model NO: WRN A 2888 G 20, Srl No: INA[protected], was working with almost no problems for quite sometime, but suddenly two weeks ago the plastic components inside the freezer compartment melted completely, so much so that the freezer door could not be opened and had to be cut open to see that everything inside had completely melted and the got welded to the door.
I duly registered...
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prem_smit
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not attending service request

Address:Assam

Dear Sir/Madam,
I am having a Whirlpool semi automatic washing machine which started giving trouble since last 15 days.
I called their customer care at [protected] on 12/06/2013 and lodged a complain(complain id-GW[protected]) and I was told that I will be contacted within 24 hours and their expert will visit my place from the nearest service center and the issue will be resolved.
But till today there is no response from...
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Pankaj Rai
from Jaipur, Rajasthan
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No Service...Pathetic to deal with

Address:Delhi

Hi,

This is Pankaj Kr. Rai, I purchased a Whirlpool Refrigerator in 2010, it is having several issues since beginning, when ever I complained they came and rectified. But last year in October 2012, its Compressor got corrupted and when I called they asked for visit and other gas filling charges, because compressor is under warranty. But within a month same compressor that Whirlpool changed, got corrupted again and in second...
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paulmathew80
from Thrissur, Kerala
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Water purifier not working

Address:Chennai, Tamil Nadu

The water purifier bought in April 2012, and taken into Annual Maintenance Contract in April 2013 is not working properly. The machine keeps running but very little water gets filtered. We have recently changed all the filters, but the problem continues. We called customer care on 8th June. Complaint no. 14200. We were assured that someone would call us and come over to repair the machine. Thereafter I have been calling every day and...
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Venkat_Whirlpool
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible and non-existent service network

Address:Bangalore, Karnataka

Our Whirlpool genius refrigerator (Model:DC19-2010) stopped working a couple of weeks back. Since we already had a contact number of a service representative (Name:Rohan; Cell#91-[protected]) from our previous complaint (Complaint#11466) we called him and asked him to come and check

Rohan turned up couple of days later , checked the fridge and told me that it could be an issue with the compressor. He said that he will verify...
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Puneet Khurana
from Hyderabad, Telangana
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product repair

Address:Plot No. 40, Sector 44, Gurgaon – 122002 Haryana, Jaipur, Rajasthan
Website:www.whirlpoolindia.com

we have register a complaint with the whirlpool jaipur service centre on 5th june with the name of kulpreet singh. On 6th of june an enjineer came and he told that it will be repair in the workshop and till now no one has come to take the fridge .In january the compressor had been changed and acc. to the engineer the gas is blocked so again its a compressor problem which is in the warranty period. we have given them so many reminders related...
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Souren Bag
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Servicing Problem

Address:Hooghly, West Bengal

Sir,
I am Ganesh Chandra Bag. I have purchased a Whirlpool refrigerator model "Genius 180L" on 26/03/13 from "nataraj electronics"
that's resides on Singur Bazar, Hooghly. But the date from 21/04/13 this is not working properly, so i several time try to contact with
the owner of "nataraj Electronics" but every time he refuse to talk with me. so i am suffering from the above...
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Address:Uttar Pradesh

I am facing the probmlem since I had purchased the refregirator
continuously I have locked the complaint about my product to Customer
care,Engineer visit & doing nothing to resolve the problem & Customer
care was without asking/confirming to me closed complaints without
resolving it.
This time your Engineer Mr. Riaz suggested me to go for replacement
because problem is serious & cannot...
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mukesh77471
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ac not working properly

Address:Ghaziabad, Uttar Pradesh

RESPECTED SIR,
SIR I BOUGHT TWO AC OF WHIRLPOOL OF 1.5 TON BEFORE 10 DAYS AND ITS NOT WORKING PROPERLY AS IT IS NOT COOLING AT ALL.AND I HAVE COMPLAINT IT IN SERVICE CENTRE AND THEY ARE TELLING THAT WE HAVE REGISTERED YOUR CALL AND WE WILL CONTACT U SOON BUT THEY ARE NOT RESPONDING AT ALL. AND ONE COMPRESSOR HOW THEY HAVE ATTACHED TO WALL WE DNT KNW IT HAS FALLEN BY THE PRESSURE OF WIND.
PLS CONTACT ON MY NO. [protected]...
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aman1387
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no cooling

Address:Faridabad, Haryana

i bought a refrigerator whirlpool 3door on 27the October 2012. 2monthes it worked properly but after theat it slow down its cooling theen i called technician and said theere is a gas problem next day thee technician will come and fill thee gas but also after filling gas it didn't cool properly theen again i call thee technician and he said theat thee problem is out of reach we send our senior agent thee technician gave us24hrs time...
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