Whirlpool India Complaints & Reviews

Hi

Please note following.

· We have purchased a Refrigerator and Washing machine (Font loading) which was installed on March 31, 2012.

Our washing machine serial number is : CNJ[protected]

· One of the your support staff has come for installation.

Name – Supriyo Pal Mobile - [protected]

· First time he has come for washing...

I had purchased a Whirlpool Refrigrator 230 FUSION SUPREME on 20 Oct. 2008 with a 5 year warranty. It was not functioning properly as stopped cooling for 4 to 5 hours now and then. I registered a complaint with service request no. HR[protected] on 13 June 2012. The service engineer suggested that there was a problem with the compressor and it needed to be replaced. I paid Rs.1700 for the new compressor.. But even after the replacement,the...

A service request for a Front Loading Washing machine, which started making loud noise, only during spin for drying, just after completion of warranty period of 2 years, was made on 08.05.12, vide SR number KL[protected]. The work was allotted to Sri Sukanta Ghosh who wanted to visit on the same evening after finishing other works in nearby area. As I told him not to come in the evening hours but on next day, he himself cancelled my call....

To Manager Whirlpool

I purchased a Whirlpool Ice magic Fridge on 6th May 2012 and it suddenly stopped working on 5th June 2012. After 7 days service engineer came and recommended for the replacement of appliance.I have called hundreds of time to customer care and other concerned persons for the status but no luck. Service center number is always ringing but it seems that no one is there to entertain the call.

I...

Washing machine not working..complaint done..assurance given within 24 hours .. But no result ..no body attended the complaint ..its neen almost one month now ..reminded many a times 64668...

Respected sir/madam,

I live in erode,Tamil nadu and i own a whirlpool white magic fp65.I have a problem with the functioning of the machine.There is so much noise from the machine which disturbs my pleasant evenings.So I contacted the customer care
number which I found in your website[protected].I heard a computerized voice and it was hard to understand because the voice was distorted.So I kindly...

With deep regret and frustration, would like to share my inexperience as a customer on product, customer service and poor/no responsiveness

It’s been little over 2 years that I got into this state of misery, when I first replaced my Samsung washing machine (that I used with absolute no issues ) with the Whirlpool 7K front loading Sports model. Immediately within six months under warranty, the entire drum assembly was replaced,...

Sir, we had complained many times in the regard of cooling problem in AC but we get poor response in this concern. Actually in our AC the problem start in such a way that; after switching on of AC it gives cooling only for 10-15 minutes then it automatically starts to gives heating. In this concern we make our complained on 16/5/2012 but the engineer came on 22/5/2012. After that he gave us a service request form with Gas leakage problem...

We have raised complaint that our A.C remote sensor is not working. On 29-May-12, Mr Vivekananda Adhikary visited our premises and confirmed that the A.C remote sensor is not working. The service charge of Rs.395 has been charged to us and on payment, invoice number 5683 (Zen Appliance Sales and Services) has been provided to us. The site engineer has confirmed that the A.C remote will be sent by the whirlpool customer service and on receipt...

my refrigerator is not working . it has a problem in the cooling. i have called the service centre but there is no reply.please respond and send a mechanic as soon as possible .
add: 3-4-11/c vasundhara apt fl no.601 bhummana lane kachiguda hyderabad ,andhra pradesh.500027
ph no: [protected],[protected]...

I have taken a two year contract for my whirlpool 1.5 Ton A.C. from their Kolkata office. However I am not getting proper service from them. My A.C. broke down frequently but they repaired it on temporarily basis.I think there is major fault in my A.C. and in order to save money they are repairing it on temporary basis and waiting for my contract which is going to be expired on September,2012. I am a senior citizen and unable to bear such...

Non installation of Refrigerator

Last month on 28may, 2012 I bought a Whirlpool 283tr. refrigerator from great eastern baguihati which was non installed till now. I purchase the same with full of cash and they commited the same with next day installation.I was request great eastern people several time for installation the refrigerator. But no any action has taken through their end. I think it's their regular practice...

Worst customer service with false commitments and manipulative behaviour!

For close to one month my washing machine has not been working post a shoddy repair job by two service engineers. A small part is not working causing the issue and Whirlpool has slipped multiple 24 hr SLA's such that here I am calling Whirlpool as a daily ritual for the past 1 week and seeing slippage after another.

It is not possible...

I have purchased whirlpool washing machine ace80a on 7.4.12 model no13607 serial no INB[protected], the problem with machine is it gets auotmatically turned off the engine gets heated .please resolve this problem immediately.

Regards,
kamla karnawat
5th cross ,s.n.pet,bellary
[protected]/[protected]...

Hi,



To start with I had purchased an Ac from your company some years back. It was running really nice till last year when it suddenly stopped working.

After contacting the service team, they after checking the Ac advised that the compressor is not working to its full capacity and advice I send the AC to the service station and they will replace the compressor. I agreed on this and they took the...

Ref : complaint no : [protected]

I bought whirlpool fridge in 2008. It was stopped working in last Feb 2012 & got changed the compressor ( they took 5 days to get that replaced) and now last week since Thursday again it is not working. They have to lift this fridge from may residence & get the compressor change again. So far no one has come to take fridge from my place since last Friday when they told that it is required...

Dear Madam/Sir,

I purchased my A/C 2years back and it's hardly used for 3 months as we stay outside India except for yearly vacation, my A/C has no cooling probably due to gas leak.

I have been caling worlpool service centre SRM Road Ernakulam for last 3 days, Mr.Shyam is supervisor attending the calls, he has been promising to call back and send technician for several time but after 3 days also till its...

Good Day,
I would like to register complaint on the poor service of whirlpool service engineers.
Please note the product serial NO KRA[protected] for your reference.

2 months back I requested for a reinstallation of my whirlpool water purifier and till date it has not been resolved.
Today, I was assured that it will be resolved by one of the service engineer Mr. Imran and while I write this email.br...

Sir,,,,
My Registration is not working properly.it is not cooling.we facing many difficulty....

I had registered a complaint for the Whirlpool washing machine on 1st May 2012,. It was purchased from "Great Eastern" (66, Syed Amir Ali Avenue,Kolkata-700 019, Beck Bagan) on 26th of April, VAT no. [protected] and delivered on 30th April. When the worker came to open the Product box, a defect was found in it, that is THE COVER WAS BROKEN , though it is a brand new product and I have paid the full amount of Rs. 8300/- for it.br...