Whirlpool India Complaints & Reviews

COMPLAINT LODGE SYSTEM

THE CONCERNING AUTHORITY
WHIRPOOL

DEAR SIR,

I HAD PURCHASED WHIRLPOOL REFRIGERATOR OF 310 LITS (DOUBLE DOOR) IN 2010. RIGHT FROM BEGGINING, IT'S COOLING HAS BEEN QUITE WORST & I AM TOTALLY FRUISTED & FEEL CHEATED BY THE COMPANY.

DESPITE OF LODGING THE COMPLAINT TWICELY, TILL TODAY, THE FAULTY PART (CORE BOARD) HAS NOT BEEN REPLACED,...

I purchased 2 new split a/c's (Whirlpool) from Metro Cash and Carry on 1st April 2012. Had a tough time for someone to come and install them (took a week) Within 3 days of installation one of the units stopped cooling as the gas had leaked. Have made 5 complaints on the company service centre number - All to deaf ears. Really regret the purchase !!!!!!...

Hi,


I was buy the Whirlpool 3 Door (Model - 12114 DLX) 300 liters Refrigerator on[protected] at NTPC Shope Name is Leo Electronics,
The Product Cost is RS.24000/- and Warrenty of Product is 5(1+4) Year Warranty,
This product work only 4 month after that it was not cooling and i was book a complain many time on same shope which i was purchage the refrigerator.

Please don't Buy Product...

Hi,

We bought a Whirlpool Split AC about 2 years back. We had a sensor problem 2 months back and we registered a complaint (Complaint ID CN[protected]) once we faced the problem.

Initially once the complaint registered, they contacted and verified the sensor problem. They told that, they will replace the sensor board, within a week. Till date we are following every week, but we get answer like "PARTS ARE...

I have an AMC with Whirpool who has earmarked this to M/s. Sheetal Electronics, Shop No. 2, Sreenivasa Somsekhara Apartments, Tilak Nagar, Nallakunta Hyderabad 500044. The contract No. is 3349/HP04129925 dated 20.8.2010 valid for 2 years. Few weeks back I have made a complaint on the basis of the door not closing properly and the cooling being wasted and food geting rotten. One technician came and bound the door with nylon rope by fixing...

i buy whirlpool refrigerator in may-2011 but door problem its not close tightly or not close properly. i have many follow and complaint than my refrigerator is replaced with new one. but again i facing same problem in replaced refrigerator i complaint many time but no body ans he says your refrigerator will not repaired what i do?
i have talk to whirlpool customer care center,it service district head, their service state head also...

Sir My A.C was sent to IMPULZ HOME CARE SERVICES (Whirlpool Authorised Service Centre) 4/20 West Patel Nagar New Delhi 110008 on booking of complaint with Whirlpool on their service no.[protected] dt 8.4.2012 for filling the gas and change of AC Display PCB. Rs. 3000/- Advanced money for this work was taken from me by the person namely Sukhvinder singh. The A.C was taken from my home on 10.4.2012 instead of 9.4.2012 date given. The A.C...

sir,
we have purchased a whirlpool fridge REF 310 MAXIGERATOR STEEL from a well known shop at Tripunithrua Ammini Traders 7/9/2009. Within these period 2times faced major complaint. now 29/3/2012 we register a complaint at their service centre but they responded on 17/4/2012.
19/4/2012 they supplied the repaired fridge but which is not working now. the service personel intimated us they had replaced the compressor. and...

dear
i purchase my whirlpool refrigerator on 2010.
after one year i have facing the problem with this refrigerator,
i do the complain on local whirlpool service centre on date 25-9-11 complain no. 9126,
but there is no service provide from service centre,and they says that the parts required for this complain is not in there stock.
after it i do the complain on 4-4-12 complain no. 1929.
after it i...

I had purchased this refrigerator on 25th Feb. 2008. On 10th June 2010, refrigerator stopped working.

On 23rd June, company changed the compressor of the fridge and charged Rs.1645.

On 16th May 2011 refrigerator stopped working.

On 18th May 2011, timer was changed and company charged Rs1345.

On 9th June 2011, there was a cooling problem in the fridge. Company charged Rs. 850 to change...

I have purchased a RO from whirlpool Agra centre a couple of months back. It is not working properly now. I have lodged complaints many times but no body came for getting it repaired.There is service person name Nitin ..his no is : [protected]...whenever I call him he neither pick my call and moreover he switches off his cell phone..there is one more person Deepak..he told me that he will be visiting my place next day..but no body has come...

i have a whirlpool refrigerator, purchesed fro value plus retai p.ltd.lucknow on 8th april 2011.bill no 1148 and model-F300 delux proton black. i have problem in my refrigerator about low cooling. i ragister my complaint to whirlpool custumer care no. complaint no is lko[protected] on 8th april2012. after this mr moin khan visited to my home and see problem ,than he told me faneis not working and he told too many ice is deposeted in side we...

Hi,

This is regarding a incorrect contact no. updated on WHIRLPOOL website http://www.whirlpoolindia.com/ of a particular dealer in Gurgaon. When we select delear locator in Gurgaon , there is "Ganesh Electronics", Raheja Mall, Gurgaon. The phone number which is updated there is my personal residence landline number. Due to this mistake of whirlpool, I receive atleast 10-15 calls everyday. This is creating such a...

I had bought a whirlpool 3-door refrigerator having model no.F300 Proton on 16 Feb'2011 by Home Town outlet situated in Sahara Ganj,Lucknow. Since the day of delivery,i am experiencing excess cooling problem with the product.I registered complaints thrice with the company but they are not able to solve the problem nor are they taking the issue seriously.My last complaint was in feb'2012 and was within the warranty period.But the...

I purchases one Microwave Oven on 11th Nov'11, which worked fine for just 3 months, now when registered the complaint at the helpline no on 31st Mar'12, I was given a SR Number : HR[protected] and promised engineer visit within 24 hours time.

I was very happy to see the engineer as he visited my place in just 4 hours from the moment I registered the complaint. Engineer confirmed that some internal part is not working...

Agency which has been given a Contract are useless and Customer Care has been Outsourced and are really bad in terms of Customer Service. I paid about 16,000 for a White Magic Washing Machine from Viveks Washing Machine
and Agency have charged about 12,000 rupees for Spares and Service Charge....Condition of Washing Machine has been worst it runs like a railway engine now...WHIR-POOL being a global brand and has an amazing service...IN...

We baught 2 air conditioners( split AC - 1 ton capacity) from whirlpool. both the air conditioners were not cooling so we lodged the complaint with their customer care team on 5th April'12. Firstly, the executives do not communicate properly and one has no comprehension of what they understand of teh complaint and document thereafter. after regular followup(twice daily) where they each time promised that the enginer would report on the...

Sir,

I am sending this email concerning a situation I am having with one of your products and the inability of your sales representative in Okinawa Japan to address and solve
the situation. I am in shock that such a company, considered to be one of the best has someone like this representing you and your products. I do consider this person
to be unprofessional and lacking basic fundamental knowledge expected...

I purchased whirlpool washing machine at 3rd month main pcb got damaged. They take 20 days for replacement. again pcb failed in march they replaced after 15 days . Immediately spin got problem I complained at April 19th 2012 they come and tell
it is workshop complaint. so I am remaing alternate days to customer care. They are telling today they will call. Daily this is repeating story from customer care. So dont purchase...

I Aruna Saxena from Jaipur registered a complain for my AC from whirlpool on 5th april 2012 and the complaint number was given as JP[protected] but it has not been rectified yet even after so many reminders given to the company customer complaint cell. I was told that it would be attended within two days but even after so many calls there is no response from them....