Whirlpool India Complaints & Reviews

AWANTIKA TRIPATHI


have never seen such worst service of any company like whirlpool.our fridge was not working properly so we lodged a complaint against it.our fridge250ICE Magic(complaint No TP[protected]) was taken away to the workshop on 22 may2012 n was told that it would return in 1 days and since 5 days have passed but we have not received it yet.we called customer care so many times and even talked to the senior...

25/05/2012

My wife Mrs.Reena Nanda purchased Proton Refrigerator (Model No.12122) of Whirlpool of India Limited on 16/06/2011, whose cooling system failed in November, 2011 & its part was changed by the Company. At the asking of the Company Mechanic a Scoop (stablizer) was also got fitted with the Refrigerator.

Again on 10/05/2012, its cooling system failed and a part was changed.

Now since...

I had to repair my refrigerator multiple times and was charged each time the whirlpool service people visited. since Nov 2011 my refrigerator never worked properly,each time the whirlpool service people visited they used to simply say i have to replace this n that,though the actual problem was that my compressor was not working and it was under the warranty period .they drag the issue until the warranty expired and the very next day they...

Hi There,

Last Sunday I bought new whirlpool washing machine model ace 68a and used not even one time.
The dryer is not functioning.

I made complaint and one name Santhosh came and he handled the machine like he handling his slipper.
He pushed the machine here and there and made much noise like breaking it when he opening the machine.
I have never seen such an before. He don't have...

Dear Sir,
I have pruchased a Whirlpool 260L Protton Elite 2 Door Refrigerator (bearing Sl. No. W[protected] on 06/11/2011 from ZOOM Electronics Emporium, 4, Ramcharan Sett Roat, Santragachi More, Howrah-4. Recently I am watching that the cooling Air has passed from the top of the door of fridge. Please find the real problem of this product and sent the expert to repair it. My residential addressed is :
SURAJIT...

To,
Director.
I have purchased a new Single Door Whirlpool refrigerator Fusion 310 Litre, Model FC 32/2012 on 06.05.2012. I have to lodge a complaint for - (i) Tray near compressor found broken when newly opened from cartoon. (ii) Door gives noise on opening & closing. (iii) no sound comes when the door is opened for more than 2 minutes. (iv) it is defrost automatically, so why ice seems more in the freezer.
I have...

whirlpool refrigeratoration service centre penguin service is of no use. we launched complaints last year the service person came just touched the fridge and said there is a gas kit problem and took the service charge and sent the fridge to the workshop. this the second year with the same oroblem again and again like before he came saw took the charge and went away. we aren't getting any permanent solution to it.. the fridge isn't...

I lodged a complain on Whirlpool Customer care number - [protected] on saturday, 19 May 2012 in the morning between 9.30 - 10.00 AM.

I was given the SR no DL [protected] and was told that the engineer will visit within 24 hours. No one came till the evening. I called again in the evening on the same number and was told that the engineer will give you a call before coming and the complaints are taken care of within 24 hours....

Dear Sir /Madam,

i am shweta shridhar staying in kolkata.I have logged a complaint regarding my microwave on 27the march 2012.But after continuous reminders on service center , a engineer came Mr.parthea sUr.He said thee transformer is to be replaced withein warranty.And we will get it done withein 10days..But nobody came,neitheer theat person picked my phone..After 1mothe i again called on service center..and theey replied...

my fridge is not working properly with the problem of no auto cut so i made the complaint at jaipurservice station namely beeta services which is authorised service centre by you,complaint noted by them and deput a engineer.he visited the fridge and got no idea about the mistake in the fridge and by tukka he changed the thermostate and charging the amount for material and visiting and ok the complaint,instead of that the fridge is not working...

SIR
I HAVE COMPLAIN FROM A MANY TIMS BUT THERE IS RESPONCE AND MY PROBELEM STATUS IS STATIC LEVEL . I HAVE CALL MANY TIME TO CALL CENTER MR. ASHWINI BUT ALL IN VAIN . MANY A TIME THAT MY FREE WHICH I PURCHASED FROM SPARK DIGI WORD 1.5 MOTH AGO . AS PER RULES COMPANY PROVIDE SEVRICE TO CHECK THE FREEZ IMMIDIATELY AFTRE PURCHESE TO CHECK THE FREEZ . BUT NO SERVICE RENDER TO ME .

I AM GIVIG TWO - THREE DAYS...

Hello

This is to inform you that i have taken a Whirpool fridge on March 2011. Since then, the fridge never worked properly. There is no cooling, no ice formation, door does not close properly. I have made numerous complain to customer care and spent more than 8 thousand rupees on its repair ( I bought the fridge for 12 thousand rupees) by your Company engineers. I had to purchase a Auto Defrost system and a stabiliser within...

I have been fighting with this company to update the AMC date validity to 12/06/2012, as their record show -09/0-5/.2012 for the past 3 montgs
I am having their service cum money receipt as proof and sent the same to their HO and local office
Not updated.

Now call centre refuse to service as the date barred

pl help
sethumadhavan...

I have been very frustrated with Whirpool service - my fridge is not working from 5 days and there is no response from the company. One person visited to do basic check on first day and then told that he doesnt know how to troubleshoot - so he will send somebody else (For that also, he charged Rs. 280 visit fees!!). Then, I have made numerous calls to Whirlpool customer care, numbers given by service technician and emails written to their...

My Whirlpool washing machine Model no. 7230 ,H-65 purchased in Nov. 2007 is under AMC renewed on Feb.2012 at the cost of Rs. 2550/-. Now it has noticed by service engineer that its wash tub has developed crack and it need replacement for additional Rs. 1700/-, on pretext since wash tub is a plastic part and hence not covered in AMC.
This is quite unfair,since TUB is the internal part and part of machine mechanism and neither is of...

I had purchased a Whirlpool F410 Proton DLX double door fridge from Hometown, The Great India Place, Noida. Delivery was made to me, from Pentaloon Retail India Ltd, Ghaziabad (Invoice No.[protected] dtd. 09.04.2012).
When I noticed, there were black spots all through the upper door of the fridge, I made a complaint to customer care, I was promised the replacement of the door, however, later I was delivered a completely different piece...

I purchased Whirlpool Washing machine on Aug-2008. It was a frontloading one - model Number Neo. It's hinges of the door broken. Lodged number of complains to customer service. One engineer came after multiple call and made the product unusable. I keep on lodging complain in customer service, but no response from the service center.. I feel like cheated. Will never recommend any one to purchase Whirlpool product.....

I HAVE PURCHASED WHIRLPOOL 6TH SENSE AC ON 27TH OF MARCH 2012 FROM BEST PRICE,BUT WATER IS COMMING OUT FROM FRONT OF AC N I HAVE COMPLAINT TO COSTUMER CARE BUT THEY R NOT RESPONDING N NOT PROVIDING SERVICE STILL TODAY WE DIDN'T USE THE AC.N THEY DIDNT FIT THE AC PROPERLY.
PLZ ITS AN REQUEST U TO DO SOMTHING N SOLVE THIS PROBLEM.I HAVE A NO.OF THAT WHIRLPOOL SERVICE CENTER PH.NO.[protected],PLZ CONTACT TO THIS NO.N TELL THEM TO...

COMPLAINT LODGE SYSTEM

THE CONCERNING AUTHORITY
WHIRPOOL

DEAR SIR,

I HAD PURCHASED WHIRLPOOL REFRIGERATOR OF 310 LITS (DOUBLE DOOR) IN 2010. RIGHT FROM BEGGINING, IT'S COOLING HAS BEEN QUITE WORST & I AM TOTALLY FRUISTED & FEEL CHEATED BY THE COMPANY.

DESPITE OF LODGING THE COMPLAINT TWICELY, TILL TODAY, THE FAULTY PART (CORE BOARD) HAS NOT BEEN REPLACED,...

I purchased 2 new split a/c's (Whirlpool) from Metro Cash and Carry on 1st April 2012. Had a tough time for someone to come and install them (took a week) Within 3 days of installation one of the units stopped cooling as the gas had leaked. Have made 5 complaints on the company service centre number - All to deaf ears. Really regret the purchase !!!!!!...