Whirlpool India Complaints & Reviews

I want to voice my frustration and dissatisfaction at the kind of customer support I’ve being meted out by the Whirlpool support desk. I have a WhiteMagic 650h (Automatic) washing machine which I bought in March-2011 at Pune from Croma Retail Stores (Tata group). For the last 6 weeks, the heating function in the machine is not working and we have lodged complaints with their local Pune customer support system thrice. Over the past few weeks,...

Ref: Req No HR[protected]
Whirlpool hands out satisfaction code, but then does not even follow-up.

I booked a service request for my refigerator. This is second time in less than 2 months. I am not very happy with behaviour and response of the technician from Whirlpool. Further the technician is not picking up phone on follow-up although called 3 times reagrdaing replacement part.
Next day I receive a SMS saying...

we ve bought One Airconditioner whirlpool/1.0ton chrome coral red -12687-5star From QRS .M.G.Road on 9th Jan 2012,second day itself From Ac very big noise coming and shut down.we informed both Qrs and whirlpool service centre Ravipuram and mechanics came and tried to repair and again and again same problem ,so we are waiting till 10th day for functioning of Airconditioner .which is not happening . we ve requested for replacemnt company and...

your washing machine super wash spin 621 was very poor .There was hole in washing machine at backside .There water leek ,we faced many problem by this thing .so please change the washing machine .We have all ready complaint three time then when you are not change our washing machine then we complaint of your in costumer court .so,please replacement our washing machine quickly .We are give you three days to replacement our washing machine.br...

I have purchased one Whirlpool - Splash model washing machine in June 2011 and one year warranty is available. On 4.1.2012, I made a complaint ( Abnormal Noise ) to the customer care and was given a number CN [protected] and informed that the service personnel will contact me over phone and in person. One person contacted me on the same day and informed that some parts to be changed and will take the machine to their place and charge Rs.650/-...

I have purchased whirlpool washing machine on 25 Dec 2011, the details of which are as under :

Make : Superwash - XL A-72h
Model no. : 11820
Capacity : 7.2 kg
Color : Wine Red
Sr. No. : INB[protected]

The machine was purchased from Ajit Electricals, shop No.60/21-60/22, Gwalior Road, Sadar bazar, Agra.
The HOT WASH system was not working in the machine. Since 26 Dec...

Washing machine whirpool white magi S65 Mode : 7234 Sl.no :IN BO 72007284
Date of purchase : 26.05.2007
1 st complaint : 11.05.2009 : replacement of Feathertouch key board
2nd complaint : 05.06.2009 : replacement of main PCB
3rd complaint : 21.07.2009 : replacement of main PCB
4th complaint : 20.11.2010 : replacement of main PCB
5th complaint : 01.01.2012 : machine dead and declared by service engineer...

Respected sir,
I have whirlpool refrigerator 285ltr.my door end cap bottom is breaked since last 3 months,i have asked to the service center to arrange me the cap.but i yet i have didnot get satisfied answer from the service center.i am facing lot of problem,i am suffered from headache, BLOOD PRESURE PROBLEM for last two months .plaese solve my problem as soon as possible. please aarnge me my refrigerator END...

we bought the whirlpool refrigerator in 2009,with in 2 years we had several compliant in that fridge, and we contact service center to get the permanent solution, but problem not cleared,they are concentrating only to get money from us.up-to now we spend 2000/- rupees but we hadn't get the permanent solution and they don't give responsibilities for us.we send these details to u because we believe u people to give us a permanent...

Dear Sir/Madam,

Good day to you. My name is Karthick Muthaiyan and I own a Whirlpool water purifier (Pura fresh Elite RO) purchased on 25/10/2008.

I used to change the filters involved as per catalog. The service engineers are charging more than what the actual rate of the filters .

For e.g:
Actual Rate Rate chargerd by ServiceEngg
Pre filter...

Hi,

I had purchased my Washing machine of Whirlpool on 14/08/2011, The product deliver to me was the defected one as its started giving complaint from very 1st day, after that i made a complaint several time but i m not getting permanent solution for this again and again i m getting some complaint while running the said product....

I have purchased a Whirlpool Washing Machine from TMC, Hyderabad and it is still in the warranty period. I have several times given verbal complaints to the dealer but he has not bothered to depute his service mechanic to attend the complaint. My Complaint Nos. are HD[protected] dt 03.11.2011, HD [protected] dt. 14.11.2011 and HD[protected] dt 20.12.2011. If my complaint is not attended with 72 hours I will sue the case in the consumer court...

Hi,

Very recently i have purchased a Whirpool refrigerator..since the 1st week im facing the problem..its getting over cooled and some times the internal circuits burnout...the technicians recommended the stabilizer ...i have purchased it ..but no improvement...and i really find technicians responding very poor...they suggested to put cotton in the blower...

the internal cabin light has burnout along with cover...

We purchased whirlpool semi automatic washing machine on July 3, 2011 for Rs 7700 from Kapila Electronics, Janakpuri , New Delhi.
Details :
Sr no : INB[protected]
machine model : 11818 WPL W/M SUPERWASH XL 1-72S
Inovoice number : 5010

Within 5 months o[censored]se,washing machine gave trouble. On pressing the slider to move water towards the spin tub, the entire water would come flowing into the wash tub...

I purchased whirlpool master mind refrigerator of double door of 250 liters from Pradeep Radio and TV Centre Mohan Singh Market Sector 1, R.K.Puram New Delhi on 12.02.2011. Since 18.12.2011 there is no cooling and the it is running non stop, I had complained in your customer care centre and one of your Technician visited on the same day and said the problem is due to gas leakage and on 19.12.2011 the same was filled by your technician and...

We have been badly cheated by Whirlpool Appliances India and intend to move the consumer court in case the company fails to refund our complete purchase amount of Rs 22,500 for fully automatic washing machine model 360 degree bloom wash graphite (code 12634), purchased on 8th October 2011 from Better Deals, Janakpuri.

The sequence of events is as follows:

1. Machine was bought on 8.10.11. While demonstration...

i purchased the proton series whirlpool refrigerator (330 lt.) on 15jan,2011. later on, i found that there is some manufacturing fault. so, i complaint for that in customer care. the company's engineer visited at my home and asked to make a draft in the favour of whirlpool of india limited of rs. 500.00 and you'll get the new fresh
piece. i gave the same draft received from nisha jain on sep.5,2011 to the branch office in...

I bought a Whirlpool refrigerator Model Genius 180 Ltr. No.INC[protected] on dated 13.06.2011 from Sajni Putrah, K.E.M.Road, Bikaner Invoice No.10996. At the time of purchases water trey of this model broken, I complaint in this regarding in July'11 but problem not solve as on date. So, please request you to resolve/change water trey my problem....

Respected Sir,

These is to inform you that i have been using whirlpool refrigerators since long time but as I brought whirlpool refrigerator professional model 310 ltr with 6 sense around 12 months but the vegetable box has been broken and I also inquired about these product to Jagir Enterprise, Mithapur, Dist. Jamangar. Tal :- Dwarka several times but till today I have not received the box. so what should I do ? . I had brought...

Dear Sir


in reference to the below mail, Till now it did not got resolved.

Appreciate your support in helping me in this regard.

Thanks

Srikanth Alladi

[protected]




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