Whirlpool India Complaints & Reviews

AMC for BPL Fridge — AMC

Hi!
I am Wg Cdr Bhutani from M-69, Sector-25, NOIDA and want an AMC for my BPL fridge. Could some one call me up at [protected],
Thanks,
Subhash Bhutani.

Whirlpool Refregarator-double door — Replacement

I have contacted the people on Customer care several times and they have not responded for the same.The puorpose of Cusotmer care is of mere waste.Several times the people have given reply but till now they have not arranged any thing.

totally dissatisfied with the equipment ??? poor services ??

There is no response from Whirlpool customer care from 1 Year

whirlpool 1.5 ton split AC — poor service

From
R.MANOJ KUMAR
mobileno-[protected]
chennai-110
email-smm.manoj &yahoo.com

complaint lodged on2779no235646 sheduldon 779
I made so many calls on7th 8th 9th 10th but very poor response
worst service responce from viveks service dept complaint made to whirpool complaintno15230spoken
to senthil([protected])mohan([protected])nofeedback make responce immediatly

It seems that the services of M/s IMPULZ HOME CARE SERVICES are absolutely dishonest. Fleecing the customer seems to be their policy. My TVS Whirlpool Washing Machine was not performing the wash action only while all other functions like rinsing and drying were being performed all right. The Service Engineer (Chander Pal) insisted that its TSP or Gear Box needed change. I told him to do the service at my place and he gave me an estimate of Rs. 3600/- to be paid in advance. Next day I received a call from these people that the machine is being shifted to the Workshop as the repairs were not possible at spot and the machine will be delivered back in 2 days. When I contacted them 2 days later I received a Call back asking for another Rs 1080/- for repairs of Control Panel/ Power Board. I refused and asked them to return the machine without repairs. Two days later (9.05.2013), the machine was delivered to my place and I paid Rs. 3600/-. The invoice is mentioning that they have changed the TSP or Gear Box, put in a Balance Ring and repaired the Power Board. No receipt of charges is issued in spite of asking for one. Machine is so far working all right but when I checked with an engineer, I was told that the Gear Box has not been changed. Maximum they may have done is putting the Balance ring (Rs. 450/-) and the original fault possible of Power Board disconnection may have asked for some shouldering. I was also confided that it is a habit of these people of lifting all sorts of Machines to their workshop and then fleecing the customers. Undue charges levied on me should be refunded. It shall be advisable for Whirlpool to dissociate from such an organization if wish to retain their goodwill in market. Not believing me, they Whirlpool can investigate of their own and find out how many of their customers gave back the satisfaction code, which the Whirlpool is providing so confidently. These people did not even bother to ask me for one.
Dr. JP Gupta (DL[protected])

whirlpool ref 310iceberg dlx steel — poor quality of the fridge

unfortunately i have purchased your abovereferred product from you distributer Maharashtra electronics corp2, tilak road pune 30.on 21st of oct 2007. from day one i m not getting satisfactory performance from your product. on 26th march 2008, my fridge stopped cooling thus the stuff kept in the fridge started getting spoiled. on that day i tried to contact the person who gave us demonstration, but he spoke to me with a very rude language and asked me to conact service centre and not to call him again. he said to me that you do whatever u want, write anywhere u want, but donot give me trouble by calling me again.
after that tried to contact ur service centre's phone nos.24221500/24221400/24221585 all these numbers given in ur book are incorrect. so again i had to contact that bloody person he gave me ur mumbai call centre no [protected]. after getting this number the next day service engg mr vinay singh came .one major part asked us to purchase voltage stabilizor which we did immediately.but again the same problem has occured.yesterday i e 12/5/08 i again had to contact ur call centre no [protected].to lodge complaint. i recd complaint no4515. but even after a period of 24 hrs, nobody has turned up neither even called me.it is very disgusting.i request u to look into the matter immediately, . i want immediate replacement or refund the amount i have spent.expecting instant action from u or iwill have to either go to press/media or go to consumer court against ur company.pls reply on mobile no [protected]. waiting ur reply

madan bhide landline no [protected] residencce

I have taken a two year contract for my whirlpool 1.5 Ton A.C. from your Kolkata office. However I am not getting proper service from them. My A.C. broke down frequently but they repaired it on temporarily basis.I think there is major fault in my A.C. and in order to save money they are repairing it on temporary basis and waiting for my contract which is going to be expired on September, 2012. I am a senior citizen and unable to bear such heat and humidity . I made a service call on 08.06.2012, however in spite of providing service in next 24 hours no one came to my house till date. Every time I call them they said that a mechanic will go today. You are therefore requested to look into the matter and do the needful.


Details of AMC from:
IGLOO SERVICE
1 SATYA DR. ROAD, KOL 700023
BILL NO 4984 DT 06.10.10

yours faithfully
R.P.SHARMA
74, BEADON STREET
KOLKATA 700006

proton f 300 — For replacing the product

We purchased the whirlpool fridege from mahavir Electronics bibewadi pune date 20.7.2010.Within 3 days it was not working properly.
Complaint no. [protected] date:- 23. 07.2010
They repair it on 27.7.10
And it again stop working on 28.7.10
2nd complaint no. pn[protected] date:- 29.7. 10
and till now it is not replaced by mahavir and whirlpool