Whirlpool India Complaints & Reviews

Sir
I have purchase 250 litre whirlpool refrigirator on 27.03.2010. at local dealer in varanasi. After using it approximately one month it appers inner crakes in the body. At once complaint was lodged at service centre. It was said to me that it will changed after one month.Till today three months have been passed no response is being given by the company.
Very sorry to ask that I have made the comlaint to the company's...

My whirpool fridge,bought in nov 2009,leaks a lot from the light bulb area.the problem has been seen three times by whirpool executives but they failed to fix it.i have spent 2300 rupees in buying a not-at-all-required stabilizer.whirlpool company has left me totally dissatisfied.i think i have wasted 32000 rupees buying this product.i need replacement of my product.else i will take serious action against the company....

I am one of your unfortunate customer. who has been harassed by you call center people & service center technicians. It is being one week that my fridge is not working due to compressor malfunctioning. Till date I have got run around from you people I have spoken to aman, daman & mohit. When I asked them to give me in writing whatever they are confirming on phone they refused since as per the company policy they cannot give anything...

SIR
IT HAS BEEN TWO MONTHS SINCE WE PURCHASED ONE WHIRLPOOL 300L PROTON WHICH OFFERED SUNGLASSES AND WATCHES FROM REEBOK AS GIFTS.
SO FAR WE HAVE NOT RECEIVED IT. THE DEALER IS BLAMING WHIRLPOOL AND THE WHIRLPOOL CUSTOMER CARE IS NOT BOTHERED. E MAILS ARE NOT RESPONDED WITH. IS WHIRLPOOL A COMPANY WITH SUCH CHEAP ETHICS. PLEAS EHELP
THANKS....

If their is an organisation that boasts of a brand value but in reality does not possess / deserve one, it has to be whirlpool. Thanks to the incompetent staff they have employed for handling customer complaints. On 18th Jult, 2010 we had purchased a microwave (Magicook 20C) from their dealer "Dass Electronics Trading Co. (P) Ltd. When the engineer (Mr. Prabhakar) from Whirlpool visited our place on 21st July, 2010 for giving a demonstration...

Dear Sir / Madam,



It is very unfortunate that I am writing this mail to a company which is a system process driven company.

I have some issues including Quality of your product which needs to be addressed on URGENT basis.



· I am using your Whirlpool AC 1.5 ton EL model from 2006 but from April 2010 I have filed the complaint on almost Every alternate days...

COMPLAINT:

DEFECTIVE PRODUCT SOLD TO ME & SUFFERINGS THEREON !!!

by Wg Cdr P Kosalai Raman Jul 23, 2010

PRODUCT : WHIRLPOOL REFRIGERATOR-ICE BERG-310 Lts DOUBLE DOOR

COMPANY : WHIRLPOOL OF INDIA LTD.


Sir,
I had bought Whirlpool-Iceberg-310 Lts-Double Door Fridge through CSD Canteen from Bathinda (Punjab) in Oct 2006 for Rs.17,500/=(approx)....

My refrigerator lampis not working since 3 yearsand there is water stagnation within the fridge since a couple of weeks.None of the phone nos given on the whirlpool brochures seem correct.Got some no. on the net but no repsonse.I would request the concerned authorities to see to it that my complaints are attended to immediatly...

We had booked a Proton 445 Lts. refrigerator throung E-Zone, Hebbal Kempapiura Esteem Mall on 14/ 14/7/10 and the booked item was supplied on 15/7/10 at 6 p.m. It was dark at that time and the fridge was dirty and dusty. when we asked the people to clean and show they replied the demonstrator will do it. Afterwards when we examined, we found the door was dented and we doubt that it is used fridge returned by some other customer. ...

I baught refrigerator two month agaon at cost about 40,000 INR. Refrigerator is not cooling since 4 days back and i had multiple phone call to teh customer care number but no representative from wirlpool visisted to see the problem till time.

I have reference number of issue reported.
How such a big compant can be pot on customer on toss after taking a big amount and no enteratining the issue.

CAN SOMEONE...

RO problem first reported in January 2010. RO is not working since June End. Company is not responding properly. Their service engineers are ineffective. Even though my warranty is expiring on 25th July they more and less forced an AMC at a cost of Rs. 3849 which is nearly 25% of their initrial cost. This too to provide such a pathetic service.
Since last three days they are alloting time to us but nobody is responding. There [protected]@whirpoolindia.com...

i have fully automatic washing machine and it is under warranty, some days back we felt that there is some electric shock problem is appearing in washings machine, i have called up in the customer care and informed him about our complain in reply i received sms with complain no. which is GB[protected], and person told me you will receive a call with in 4 hr. and it will resolved with in 48 hrs., surprisingly after waiting of 48 hr. neither...

I complainted about the non functioning of our Whirlpool fridge on 26th June, 10. They informed me that some part is required to be replaced. On on today i.e. July 14, 10 we are unable to get any services of the fridge. everyday we are telephoning to their customer care and everyday their statements are changing. I have also written to their email i.d. at [protected]@whirlpool.com however till date the complaint is pending with them. I...

Dear Sir

Four month back i have applied for my final PF withdrwal. PF no-DL/5864/5751. Till date i have not recieved any payment or any information. pls. do the needfull in this connection that i can get the money as early as possible.


Sujit saha
Agartala.
Tripura(West)
Mob- [protected]...

I am the owner of a Whirlpool H-65 Washing Machine bearing Serial No. INB[protected]. When faced with a minor problem in the wash cycle I registered a complaint with Whirlpool’s Customer care vide Complaint No. HR [protected] dated 01 April 2010.

After the visit of the service engineer it was recommended by him that the machine should be sent for a chemical wash to their service centre and they will get it picked up. Thereafter,...

I have never thought of Whirlpool like company selling such defective products. I have purchased so hyped "PROTON " elite model from Great Eastern Electronics on 29th May, 2010. Right from day 1, the so called "6th Sense " does not work. Neither the sensor or manual controls work. I called up several times and one engineer visited my place but could not rectify the problem. I requested for replacement but they are saying...

I had purchased a Whirlpool Icemagic 350L in 2005. In 2008, the PCB conked off- Rs 4000. In 2009, the compressor conked off- Rs 1600 for visit and gas change despite warranty. Now in 2010, first the filter turned ineffective for which the engineer replaced the filter and the entire gas- 2600 bucks. Five days later, apparently the bio metal has stopped working- Rs 900 to the engineer who's not reporting it to the company. Next problem...

This is an ALERT to Whirlpool All India Sales and Service Managers. If you do not take action on Hyderabad service centre team (Kevin associates) very soon no one in hyderabad will buy whirlpool products. We already bad experience with Fridge and very bad experience with washing machine.

We purchased Whirlpool washing machine during end of 1999. Initially it was working fine. But past few years it has been giving some trouble....

i have complained on the costumer care no. of whirlpool last week due to non proper working of my refrigerator the engineer even came and he told the fault but now they are not servicing it...

I brought double door whirlpool refrigerator 250Ltr on 05th May 2010 and paid complete amount eligible to get a pair of Reebok watches (1 Gents & 1Ladies) as a complimentary gift from Whirlpool.

But till now I haven’t got the ladies watch. Whenever I enquire they are saying it would be received from Whirlpool Company in the next week not sure when would i get it....