Whirlpool India Complaints & Reviews

I have double door refrigerator of Whilrpool. Water leakage problem started in 2009 and after I made several complaints.

They charged service charge, that is valid for one month. During one month they visit 2 times and didn;t rectified. Again they charge , still they do not rectify the problem. I lodged several complaints regarding this, this year they changed some parts sensor, after changing the sensor again with 2 days problem...

Whirlpool has outsourced the AMC work to another company "Western Refrigeration Co" based out of Noida.

The whirlpool Split AC at my home was not properly cooling last month. In this regard I had lodged a complaint with Whirlpool Customer care and they send a engineer to fill the gas (20th April 2010). Once again the AC started showing cooling problem in the first week of May 2010.

In the meantime...

To,
Complaint Department,


1. No service
(complaint logged on 08-May-10 but service not yet resolved till 20-May-10- Complaint No.-RP[protected])

2. Service centers executives are forcing us to buy the inverters against the AC repair, or else they will not repair the AC.

3. Customer care numbers are making the call hold for 1 min and above.

Kindly help in resolving...

I have purchased one Whirlpool Washing Machine, ABM 501, Professional ,5.0 kg (Front Loading) on 09/05/09 @Rs.16000/-+ Extra cost for Cover,Trolley,Iron Filter. But, it is out of order since 1st April,10.The axle & the drum are either to be repaired or replaced. I have sent feedback,e-mails to their 'help desk' but there is no reply by mail. However, they are only informing me over telephone that there are no spares & the...

Hello Every Body,

This is Anil Kumar Vemuri working as Sr.Consultant in an American Based Company , Mob# [protected] .

I'm lodgeing this complaint with bitter experience i had with TMC Dilsuknagar. I booked a Whirlpool 1.5 ton 3 star A/C on 12/05/2010 , Invoice# DS/1011/PI-830. The piece was deliverd to me on 14th May 2010 but to my surprize the box is has no Tag but packed with a packing plaster on...

Hi,
I had purchased refrigerator model no.11345 serial no.INA[protected] ON 23.10.08 in the reciept of Mr.Laxman Matani. Srishti Appt flat no.403.Parvati Bagla Road Kanpur.I called the sevice centre on 9th of september 2009 complaining there is no cooling in the rerigerator.They sent a engineer who said that gas was not proper supplied and this problem occurs in this double door refrigerators.It would b taken to the service centre.The...

We had purchased Whirlpool Refrigerator in the year 2006. We also have AMC with Whirlpool Authorised Service Partner, M/s. GRK Enterprises till Jan, 2011.

In the month of April, 2010 the handle of the Refrigerator broke. We lodged a complaint with M/s. GRK Enterprises(MB [protected]). However till date no one has responded or attended the complaint even after calling them numerous times. Presently the representatives of M/s....

On 6th May 2010 I have purchase one whirlpool refrigerator 180 ltr from Saravana Store ,T.Nagar. They are delivered the goods same day at 11:50PM. When they delivered the door was broken. I have inform immediately to them. After 2 days Whirpool engineer came and tell me to contact Saravana Store, I was inform them also, but still now they are not change parts or replace the refrigerator. Request to you please look in to the matter and take...

I have purchased one Whirlpool refrigerator from M/S Soundarya Digital Mall, Visakhapatnam vide voucher No SDM 454 dated[protected]bill No. 007302). The dealer has raised a bill for a 300 Ltrs fridge and also endorsed on its back side that a 300 Ltrs fridge is delivered but actually he has delivered a 280 Ltrs fridge only.

On the fourth day after its installation the fridge has developed a problem and I have lodged a complaint...

Very poor performance on the part of whirlpool side ( on after sales services part ) and I recommended as there is no need for customer care center as there people only passing the time and making befool to the customer.

I bought a whirlpool maxigerator 310 ltr fridge Sr. No. 12069 on dated[protected], bill no 5085 at a cost of Rs. 14800/= from M/s Asoka Trading Co, Shop no. 46-47. Sector-16 market, Faridabad-121002 (Haryana)....

this is for your information that there service center in NOIDA is useless, insufficient and incompetent in many ways. they have NO POLICY for customer information. i gave a complaint on 28th April 2010 for my refrigerator, one technician came said gas problem, gas person came and said he can not locate problem, it has to go to workshop. it will take 24 hours we will rectify and return it. till date many call to their call center and many...

Sir

I had purchased a 450 litres Dlx(Professional) refigerator ( Model No. 11809)from Home Care Whirlpool factory outlet at 111,sector -4 Vaishali in Ghaziabad on 27 Feb 2010 on name of Mr Rakesh Goel. Thereafter new refrigerator was sent to Panipat to my brother . When engineer from Whirlpool customer care came to install the refrigerator ,he found that heat metal plate was missing ,since the cooling coils at the...

Whirlpool does not have a price list of spare-parts of various models of washing machine.They do not have spares inventory at the service center which is probably sub-contracted.Even during AMC, the company does not give prompt service. I am listing below one of the complaint in original.

To: [protected]@whirlpool.com


Hi,

I have been having a problem with my washing machine, and had...

Dear sir,

In May 2009, we have bought a Whirlpool's Semi Automatic Washing Machine from M/s. Tirumala Music Centre, Malakpet, Hyderabad, Andhra Pradesh.

On 22.04.2010, we noticed that, water not getting drained out from Dryer Tub.

Likely, we have reported the problem to M/s. Tirumala Music Centre, Malakpet, Hyderabad on 22.04.2010 who have registered the complaint.

Subsequently,...

Sub: Complain Regarding Refrigerator out of Order Under Warranty Period.

Sir/Madam,

It is stated I purchased a Worlpool Fusion Refrigerator on 1st March 2009 from M/s. Razzle Dazzle Electronic, 15, Vigyan Vihar, Opp. HDFC Bank, Delhi – 110092 vide their Receipt No. 73 Bill No. 3635.

The same refrigerator became out of order in April after expiry of comprehensive Warranty. But your company...

I paid an advance of Rs 19890/- on 19th April 2010 vide Bill no -T24/22478 for a Whirlpool 1 Ton Split AC.I was assured that it would be delivered within a week.But I am still awaiting the delivery. I called up the shop at JL Nehru Road Kolkata . I have registered a complaint ( no. 53767 dated 1st May 2010). Inspite of all that the product has not reached me yet If at all there was any likelihood of delay , i should have been informed about...

I am RAHUL BUDHWANI from ULHASNAGAR. I brought a whirlpool refrigerator bearing model no. FF450 & serial no. 4103297 dt.2nd jan,2005. But, now the fridge is not working.As i have communicate with your distributor but the distributor doesn't give any response. I am not satisfied with your service. Now i think i will not purchase any product of your company. Please address my complail & give your favourable reply.
FROM br...

Whirlpool service center are very careless and not intrested at all to solve the problem of their product also they don't bother about urgency of the service , i registered my complain (AH[protected] ) regarding problem in compressor in our whirlpool refrigerator in last month , till date service level is not satisfactory even the persons are not able to find the real problem and availability of the person for the service is also big...

To,
THE M.D
WHIRLPOOL OF INDIA LIMITED.
Re. very bad misbehaviour and delay in attending to a complaint.

Dear Sir ,
I purchase a 'WHIRLPOOL REFRIGERATOR' 220 Lt ON[protected]
Model No- 11902 From M/s SRI TRADERS , Sakchi, Jamshedpur,jharkhand.
it has following defect, The door is dented.
I, Therefore, requestted MR.SOM RAJ...

I have buy a refrigerator 15th of June 2008 from Great Eastern Appliances Pvt. Ltd.(290, G.T. Road, Kazipara More, Howrah - 711102).
Model of the fridge : Whriopool Mastermind 26 Elite
At the time of delivery there was a physical damage and they replaced it immediately. But the new one is not working properly at the time when they installed. I requested them for several time for replacement of the same but they did not entertained....