Whirlpool India Complaints & Reviews

Please do not purchse any brand of whirlpool because it has a very poor service in delhi & ghaziabd. If you purchase wirlpool that means u r purchasing tension.

Whirlpool Refrigerator — Poor Service

I have a Whirlpool Frig purchased on 26.3.2008 for Rs.35750 from DASS ELECTRIC TRADING CO.(p) LTD. Pune. The purchaser is Chiradeep Mukherjee, serialNo.LNE[protected] Model No.11066ELT. The lower compartment has stopped cooling down and I lodged a complaint with Bombay [protected] on 24.9.08 and one Yasin Shaikh attended and advised me that I should keep the frig closed for 12 hours as there is ice frozen. I kept it open but the defect was not removed. He took service charge of Rs.395 but the trouble is continuing and I again lodged a complaint on 26.9.09.As two holidays intervened I waited till today ie., 29.9.09 but till now none attended. I apporached Electric co personally today. I am a retired Lady Incometax Officer and a senior citizen. I am facing acute problem. Will You please look into my need and give a response? I shall be grateful.

as they told compressor problem...for past 1 week time .they didnt visited...
very poor service....as we are facing problems...so pls take steps



M NITHIYAKALYANAM
5,CHOLAN ST,
ANBALAGAN NGR,
SEMBIUM
CHENNAI-11

[protected]@gmail.com
[protected]

sir,
i have purchased a whirlpool Fusion model Refrigerator on 6/5/2008 .I called upon ur service center in sangrur.i have a mfg defect i.e. the plastic from inside is fully cracked from here and there. the service fellow says that he can't do any thing for me bcoz ur one year tenure period is over but if a person is having the problem after 2years there is not listening of the fault . you people charge a lot for refrigerator but are providing the consumer with low quality plastic body which is not fair with the consumer .
Either u should provide full information on media that we r not responsible of plastic crack as we r using low quality plastic.

i have complained from July, 2010 but nothing has been done for my whirlpool refrigerator till today About 20 enginees / mechanics have come to rectify the error but nothing has been done, eventhough they took my refrigerator to thier workshop but the problem reamin the same after keeping 10 days at their workshop.. I am sorry to say that if the company can not solve my problem then who can solve it ? Now i have come to the conclusion that the company can not repair the refrigerator then i will have to go to the Court for filling the case against the WHIRLPOOL company for failed and neglected to carry out repair in Nine Months.. Now I call upon you to repair my regrigerator within 15 days failing wich I will have no alternative but to approach the Consumer Court for the damages and Mental Agony.


ASHOK CHANDIRAMANI
ADVOCATE HIGH COURT
MOBILE NO [protected].

my complaint No.DL[protected] dated 03.05.11 and DL[protected] dated 12.5.2011. compressor is out of order and is under warranty. Number of times engineers have visited to our residence 66, shyam Nagar, Okhla, Near Chandiwalla Hospital, New delhi 110020 but in vain. Please do the needful immediately since the summer is in peak.

Suresh Bhatt
66, Shyam Nagar, Okhla, New Delhi-110020
[protected]

Whirlpool / Refrigerator — Poor service

Dear Sir,

In continuation My Previous mail on dt 3rd October.
5th Oct, 2011 Your Engineer had came his name is Daman Preet and asked they replace this refirgrator with in 2-3 days.

We also give our Fast Chiller tray to Mr. Daman Preet.
Approximate 1month have passed. After contacting to Mr. Daman Preet
(M) - [protected] they continous give this feedback. They come next day- next day.

Whole month they give this feedback (I don't have time to come and change this refrigrator) This type of feedback they are giving Oct - Nov
Its effect very badly. Your company and your Engineer.

Waiting your Prompt action in this regard Also please give us feedback at
what time you replace my Refirgrator.

Thanks
Gurcharan Malhotra
(M) - [protected] / [protected]

We have a Refrigerator of whirlpool and registered number for the same is [protected].. We have been facing problem of water leakage for past 5 - 6 days. We lodged a complaint and engineer NIZAM ([protected]) gave a call on tuesday (26/6/2012) at 10 am and kept on calling n saying that he is coming in half an hour or so and turned up at 5 pm in eve.

To my surprise the solution given by this ENGINEER was that we should close our fridge for 48 hours and then it will start working......... What a reply................

I again called up your customer care on thursday and recomplained and clearly told the executive that a new and senior engineer should come to our place and get this resolved as we are already under AMC till December 2012..

Sicne then nobody has visited us and today again this NIZAM kept on calling us that he is coming and has not turned up.

Is this the service such a branch name like WHIRLPOOL offers? Dont you guys have nmore engineers or there is only 1 person employed?

Please get this rectified and resolved ASAP.........

Meena
[protected] / [protected] / [protected]

Dear Rao,

I Am from chengalpattu I am also facing a same problem. Whirlpool is one on the worst service I seen in my life.

Awaiting Concluding Update: RE: Ref No.[protected] Order No. 0GA[protected]

No update from ITBC.

Wonder to see the Fraud made by ITBC

i am at a loss to understand that whirpool has not come back to the complaint as to what steps they are going to take to correct the situaion

alternatively can u provide me with their tamilnadu factoty address, tel no and email id so that eityhe i make a personal visitt tyo them

or do u feel should i move consume forum

Whirlpool Refrigerator — Not responded for the last 5 months despite repeated reminders

Complaint no:- KL [protected]
I had made a complaint to the service engineer ( who had called on at my residence in connection with warranty repairs of washing machine) regarding bulging of the upper door of my refrigerator. He billed me a service charge of Rs 280 and indicated that the door would be replaced with in 15 days. Its been five months since then and several calls to the service centre have elicited no response.

Bought a whirlpool from QRS { Kochi dealer } - 405 litres fridge in 2012 - august ... The fridge works but does not cool ..
After 5 days service engineer visits on 12th August ; spends an hour - says compressor faulty will bring replacement/ part ..
Till today no response from anyone

Wrote mail to Ravi Sabharwal { Compliance Officer / Customer Service } and Arvind Uppal { MD } in vain .. no response from them too

I want a free replacement for my fridge { no one should buy Whirlpool products

Technically no rating can be provided ...
Product is bad { how can a 5 year warranty product fail in one year }
How can a company survive without proper service response - company or dealer

never buy Whirpool products

On the next day of delivery two hair type cracks were observed in the side wall.After complaining to the Head offic at Trichy as well as Whirlpool Chennai , they did not co-operate rightly after one month and calling them frequently I got it.

to,
rajiv kapoor,
consumer service,
whirlpool ltd,
ref; HP01052089

r/s
i have subscribed for the home care plan for my fridge for 72 mnths @ rs 2495 on date 14-11-05
which expires on[protected]
and not on 10-sept-09 ie 46 mnths

i had written a complaint regarding it whose carbon copy is attached here with.
i request you to kindly check the matter and update the changes in the system.
i have the receipt of paymant which is also attached here with
your companys thanking letter showing 46 mnths of plan.

kindly look up into the matter and update tha changes regarding it.
thanku.

Whirlpool Refrigerator — poor customer care service

Sir. Please dont purchase whirlpool refrigerator. Because once you purchase nobody will listen your problem. I have purchased a whirlpool refrigerator from M/s Ashoka Sales Sector 10 Faridabad. this was having some door problem, the cooling is still leaking from the fridge. I laudge a complaint to customer care on dated 31 Mar 2010 complaint no is HR[protected]. Two times the Engneers have visited to resolve the complaint but last the told that the door of the fridge will be replaced. But till dated the door of the same is not replaced, it is not understood that whirlpool is a worldwide company not a small scale industry and its not having a spare door for customer. My refrigerator is consuming more power due to leakage of air, will the company pay the compensation of electricity. Please beware of whirlpool and dont buy its products, it is my humble request.


[protected]@yahoo.co.in

dear werlpool customer care i have some problem in refrigerator it come's very high sound and its not work properly so pls come and ready to the refrigerator and my location is basaversharanagar and my phone number is [protected] pls send the u r servece person and contact me, thanking you

WHIRLPOOL REFRIGERATOR 310 LT — NOT WORKING

MY NAME SANJEEV KUMAR I HAVE PURCHASED A 310 LTF RFG. FROM
M/S AARTI AGENCIES, OPP. SHIVAJI MARKET, YAMUNA NAGAR WITH BILL NO 075 DATED 19.04.2009 THE PRODUCT IS NOT WORKING PROPER AND I COMPLAINT TO THE DEALER WITH LAST 6MONTHS AND HE CAN NOT GIVE THE RIGHT RESPONSE AND AFTER THE TIME OF ONE YEAR IS PASSED HE SAY TO PAY RS. 1400/- TO REPAIR THE RFG. AND IF WE CAN'T THE AMOUNT HE SAY HE CANNOT DO ANY THING
PLZ CHECK THE PRODUCT AND OUR REQUEST
I AM COMPLAINT TO YOUR DEALER WITH 6 MONTHS AND HIS STAFF NOT DOING RIGHT WORK AND CAN NOT RECETIFY MY PROBLEM
PLZ DO SOME NEED FULL FOR
SENDER :=A0
SANJEEV KUMAR
785, HERI PURA MOHALLA ,
JAGADHRIBILL
BILL NO 75, 19.04.2009
MOBLE NO [protected]

PLZ DO SOME THING FOR US

YOUR DEALER IS NOT GOOD
PLZ CHECK MY REF. 310LT AND OK IT

whirlpool top loading fully automatic washing machine — washing machine is not functioning at all

i lodged a complain for whirlpool washing machine with customer care on 28th November 2009 & till today (03/01/2010) the machine has not been repaired.

I purchased whirlpool top loading fully automatic washing machine model no 650h which is not working properly, my complaint no. is DL[protected]/10/10) till the date not attended my complaints, and also my another complaint is lid of the machine is assembled with tape and glue after 3 months lid came out in two part, i dint know how QC department passed machine with this type of lid, now not advisable to purchase this type of machine

jolly [protected]

Whirlpool — AC Installation

Hi,
I bought a new AC from Big Bazar on Saturday 24/4/2010 and I was comitted that by Sunday 25/4/2010 my AC will be installed. Now It has been 28/4/2010 but my AC has not been installed. Please take corrective actions againts the same. I have also called so many times in customer care. They always say today it will be installed. Due to this much of poor service I am really regreting with Whirpool Product. I have almost spent 100rs in Phone call only to track the installation procedure and I am very much frustrated with the AC. If it does not take installed in one OR two days. I will difinetly refund it to the dealer.

Please let me know when and how it is possible to be installed.
Hope to see response very soon
Thanks
Anam Ahmad


My Complain No is: 20572
Puchased: Big Bazar Noida GIP MALL

I have registered a complaint regarding a front-loading washing machine on 21/09/2010 with the call center [protected] and the complaint number is BG[protected]. After that one of their person had come & said some other fellow has to come and attend to it, he shall go and report in the company.After that many times I had called them. But they don't care for. Some lame excuse as to parts no stock, service personnel are busy or some nonsense.In such case why should you accept annual maintenance contract? If you are not able to cater to the customer requirement, why should you have the service center or your company at all. It is a shame to call your self as a reputed company and keep advertising so much. I think I should also file my complaint with the consumer forum against this company.
Mrs.Kannan,
[protected],
Bangalore,
Karnataka.

SHAME ON YOUR PART TO CALL YOURSELF WORLD RENOWNED MANUFACTURERS OF HOME APPLIANCES. YOU ARE INTERESTED ONLY IN SELLING YOUR PRODUCTS. YOUR AFTER SALES SERVICES ARE SO WORST, YOU ARE UNFIT TO CALL YOUR PROFESSIONALS. YOUR SO CALLED SERVICE ENGINEERS ARE WORST THAN ROADSIDE . THEY HAVE NO CULTURE, THEY DO NOT KNOW HOW TO TALK TO YOUR CUSTOMERS.

I HAVE LODGED A COMPLAINT WITH YOUR CC FOR THE FOURTH TIME FOR MY WASHING MACHINE, IF THIS IS NOT RECTIFIED ONCE FOR ALL, I WILL GO TO CONSUMER FORUM.

whirlpool india — non working of refrigerator

Ppurchased one refrigerator whirlpool 340 dlx titanium sl no 3573 from /s s r electronice new delhi on 10.08.2008 . on day one the fridge get not gave the cooling and complaint no. dl 08008429 & dl [protected] were filled and their service engineet visited on 11.08.08 for setting the connector refixed. now again on 22/08, 2 of its chambers are not giving cooling, and their service engineer who visisted confirmed the problem, to be rectifie3d by repair of the refrigetor, whic is not acceopatble to us and we only want the pc to be changed, as it is giving problem from day one and it is in company's service centre records.

our refrigerator whirlpool icemagic is not working...

I have purchased Whirlpool Refrigerator Model:10198 DLX on 18th Aug 2006. With in 6 months refrigerator was not functioning (total cooling failure) logged a call and had it replace on 16 Feb 2007 again today the above said problem raised now the refrigerator is not functioning.
A ticket is logged with customer care # 30905.


Refrigerator S/N: INA07010782

To,
M/s – Whirlpool
Sub: Complain regarding a domestic fridge. (Reminder – 1)
Sir,
I would like to draw your kind attention that I am Sri Sanjib Kumar Deb, a govt. officer of Sports & Youth Services Department, Govt. of W.B. (Ph. No.[protected] Res. & M. No. [protected]) have purchased a fridge (250 ltr, Mastermind Elite, C/N No. CTV/2568/07, Sl. No. INAO[protected] from Capital Electronics (V.I.P.), (Unit of Anand & Co. Electronics Pvt. Ltd.) of P-161, V.I.P. Road, Sch. VIIIM, Kolkata-700054, Ph. No.[protected]/7098/[protected] on 28.07.2007.
In this connection I want to state that, I strongly complain against your service after sale of any product. Last few months I am facing too much problem by this fridge/refrigerator and already (10-15) times I have reported to local authorized service center named, Zen Service of BF-4, Rajarhat Road, Baguihati, Kolkata-700059, Near Arati Cinema, Ph. No. 033 –[protected]/[protected] and they also visited my house more than 10 times. My last complain no. is KL-[protected]. But till now I am facing the problems, which is about more than two months. After sale your service is so poor which I can not explain and which is also hamper my family peace also.
Under the circumstances you are requested take necessary steps so I may escape from that problem forever and again you are requested to replace the same fridge/refrigerator by a new one immediately.
Being a Govt. Officer I Hope to receive your help & co-operation to make good the mentioned fridge and your service will also carry the good-will of your company.
Thanking you,

Yours faithfully,
SANJIB KUMAR DEB
Sub-Asstt. Engineer (Electrical)
Sports & Youth Services Deptt. (Sports Wing)
Govt. of West Bengal

Mastermind Whirlpool refrigerator — damaged refrigerator.

This is to inform you that I had purchased a refrigerator of a brand Mastermind whirlpool from E-Zone, Siliguri, West Bengal, Ph.No. 0353- on 05/07/08 bearing the model No 16888=220 L and Sl.No INA[protected] bearing the billing no [protected]. But unfortunately the refrigerator is not working since the day I took it home. I complained about this as per my complain the mechanic came to my home several times for a through check up. I was found out that the refrigerator had a critical fault. I again approached the shop owner to exchange the refrigerator. They gave the verbal assurance but did not comply to my constant complain. Further I made a numerous phone calls but still they seem to turn their deaf ear to my plee. I therefore request you to exchange the refrigerator immediately or else I will be compelled to lodge a complain to the consumer’s forum for selling faulty and damaged refrigerator.



T.C. BHUTIA

SILIGURI

Dear Sir,

my fridge is not cooling . due to this i am unable to use that.

please attention on my request.

thanking you

yours counsumer
sanjesh

Whirlpool Refrigerator — Non-installation for over 8 days

I purchased a Whirlpool Mastermind refrigerator from EZONE, Hiranandani.
The refrigerator was delivered on the 22nd April, 2009 and I was told that
engineers from Whirlpool will come to install it the next day.
On 27th I called up the Mumbai call centre[protected]. I was told that
the installation would take placve the same day ( I was given a service
request number MB[protected]).
Since that day I must have called up the service centre at least four
times and every time I am informed that the problem will be taken care
of soon. On 30 th April the call centre employee (Supriya) told me
that she is unable to get a response from their service centre and
advised me to call the service centre directly (Tel[protected]. I
talked to someone called Sonal first and Archana later. The
refrigerator remained uninstalled as of today.
As I am at the end of my patience, I am constrained to approach the
Consumers' council with a service deficiency complain.

Whirlpool — refrigerator not working

we bought a whirlpool 350 ltrs. frost free refrigerator couble of years back, it started giving trouble from the very first month, we have spent thousands on it as repair f& parts change and now even service engineers do not attend to calls properly nor do they repair it.

guide us what to do.

Whirlpool — refrigerator not working

I am facing problems with 165 Ltr. Whirlpool Refrigerator. The problem occured at last 3 months .i am perches for refrigerator year 2003 and under the warrenty period . i was complent for shops
the fridge gave a sound of gas leakage and after that it stopped cooling. We are lodging our

complaint repeatedly any times but not action on today .please action argently contect for me mobile no.[protected], name of shops SUDHIR MUSIG M.G.ROAD, SOLANKI MARKET, SANAWAD -DISTT- KHERGONE (M.P.)

Whirlpool Refridgerater — Not working since the installation

I purchased refridgereter of Whirlpool Make, from M/s Vijay Sales, Ghodbunder Rd, Thane. The people came and installed it. It was working for just 1 hour after that. Then it got fail. Since 2-3 days now it is in the same condition.

I am calling the rubbish customer care in Mumbai but getting the worst response like anything.

This is the worst case I have seen ever before.

Please look into the matter immediately & stop the mental torturing of me & my family.Call me on my no.[protected].

New refrigerator not working and whirlpool peopele not listening.

Whirlpool — Service engineer not properly attend

Dear Sir,
I am from MADURAI; i purchase 1 whirlpool (ABM551) washing machine from Madurai Jainsons showroom on 16.10.2009. During the purchase the shopkeeper has assured us that the service engineer will reach at your home on 19.10.2009 due to diwali holidays. I accept this because i know the diwali celebrations and i don’t want to disturb them the period. The machine delivered the same day.. On 19.10.2009 afternoon 12.30 Mr.kumaran - Service engineer ([protected]) contact me and he asked '' I am from whirlpool, can i come to your home', and i answered i am in office, so please come to afternoon to my home. I leave my all my official works. he come to my home and he order me the water connection & power connection must be change. after the changing i call him and i request due to my business timings please come before 9am. but he not accepted. I agreed and i leave my office before 5pm and i call him. But He never comes and i contact his mobile no it is switched off. The next day i contacted the same number a small girl attended the phone. The same day evening i contact him, the service engineer attends the phone and he says he suffered the fever and admits in the hospital. I answered him for take rest. And I call another one person Mr. Benit - [protected] whose mobile no is a customer care no for jainsons, but it no answered. Again I call the service engineer on 28.10.2009 he attend the phone and he promised to come. On 30.10.2009 morning 9.35 i leave from my house he comes to my home. He asked me now also the water connection is wrong. I tensioned. But the service engineer not about to feel this, and he blamed me i am not proper. I asked him he is a service engineer, he knows everything from machine and the connections, so he only must explain the all about it. but he says it is not his work. he only explain what is the function of the washing machine. I have car service centre and i have experience in customer service from last 12 years. i have the manual for the machine i can use this. but due to electronic item it must be explain the service engineer. So, i asked him i can manage this and say thanks to him, and they leaved.

Before 3 months i purchased one Samsung Refrigerator from Venus electronics,madurai. The service engineer comes to my house on same day and he explained all about easily. I excited his explanations & attention. Seriously i proud of my Samsung refrigerator

At first i decide to purchase the Samsung machine, and i saw your advertisements i decide to purchase your machine. But now i am feared how to manage the machine as longer. Because from the installation many problems. In future for service how can i contact you.

Pl treat the matter most urgent. Our other details are as under:

Cash memo no. [protected] dated 16.10.2009
Washing Machine model No. ABM551

Mr. R. Chandrasekar
[protected]

Whirlpool — New Refrigerator not repaired for 10 days

I am attaching a copy of the complaint below. PLEASE HELP BY REQUESTING WHIRLPOOL TO EXPEDITE.
Sir,
I am a loyal customer of Whirlpool and it is with deep regret that I write to you this evening after suffering for 10 days due to the callous attitude and irresponsible behavior of people employed with your company.
I had a whirlpool refrigerator for 10 years (220 litres) and when I decided to buy a bigger one, the unanimous choice was again WHIRLPOOL. I bought a 310 Litre, ELITE PROFESSIONAL refrigerator from M/s SHAML LAL KRISHAN LAL, Sadar Bazaar, New Delhi on 06 Jun 10. It is less than two months since I bought the refrigerator and it has got spoilt and not working.
I figured that the panel on the exterior for controlling temperature was not working on 24 Jul (Saturday) and lodged a complaint with your 8 AM to 8 PM call centre ([protected]) immediately. True to the name of Whirlpool, a Service Engr came on 25 Jul (Sunday) to check the fridge. He said that the PCB outside needed to be changed and that he would come the next day. He came again next day, 26 Jul (Monday) and when he plugged the PCB, there was a loud noise as if something has burst in the fridge. He had actually mismatched the item with the black piece behind the fridge and thus the noise (He hadn’t checked the pieces for matching before plugging in). He had spoilt the part behind the fridge also (whatever the part was). He just said that the PCB needed to be changed again and would come back later. HE NEVER CAME BACK. We kept calling the Service centre but were told that the spare part was not available and would take 4 days to come from Pondicherry. We waited and waited. We even requested that we needed the fridge urgently since all items removed from the fridge had already got spoilt or were getting spoilt. We must have made at least 50 calls from our mobiles[protected] and[protected] during this period (26-29 Jul) to the Service centre and also[protected], the Service centre and spoken to Mr Devi Singh and Ms Charu, who promised that the spare part would reach by 29 Jul and the fridge would be repaired by 30 Jul.
Engineer did not come on (29 Jul) Friday since the spare part reached only in the evening (as told to us) and promised to come the next day. Mr Mandip[protected] came on Saturday after noon and when he fixed the PCB again, this one also got spoilt. He said that the Black box on the rear needed to be changed and promised to come back on Sunday to repair the fridge. When called on Sunday, he said that it was raining and he cannot come. We waited till today (Monday, 02 Jul) for him to come and he still has not come. When I spoke to him, he said that the spare part is not available and it would take at least another 4 days for the spare part to reach. I again spoke to the Service centre and requested them to help me in the evening today (02 Aug).
Dear Sir, We as a family have been HARASSED BY THE ATTITUDE OF WHIRLPOOL STAFF, ENGINEERS AND NON AVAILABILITY OF SPARE PARTS. Why should I be without a refrigerator after spending Rs.20,000 to buy one, due to poor quality items / spare parts? I even requested that if it is going to take long, then the fridge may be replaced. Nobody cared. I did not expect this sort of a response from a company like yours. I chose whirlpool over Samsung and LG due to my belief in your Service and quality. But am greatly disappointed.
PLEASE DO THE NEEDFUL TO EITHER REPAIR IT BY TOMORROW OR REPLACE THE FRIDGE. I ALSO REQUEST THAT ALL THOSE PEOPLE WHO WERE RESPONSIBLE FOR POOR QUALITY MONITORING OR POOR RESPONSE RESULTING IN YOUR POSSIBLY LOOSING GOOD CUSTOMERS BE MADE TO EXPLAIN.
You may like to check all my details from your records of Call Centre (Help line) and Ms Charu / Mr Devi Singh / Mr Mandip.
My address and contact details are as follows:-
Commander S Supradeepan
E-403, Pragati Vihar Hostel,
Near Jawaharlal Nehru Stadium,
Lodhi Road, New Delhi
96507 83311/[protected]
I hope you will contact me at the earliest , Regards
Cdr S Supradeepan

whirlpool/refrigerator — Not working

I purchased one Whirlpool refrigerator on Feb 2010 from Vijay Sales Pune. The same was delivered on 15th. In spite of my repeated request to the call no company representative has visited my house for demo of the machine. Each time I am being assured that the representative will go today positively, but each time they failed. Now the machine has stared given problem and all the stuffs in the fridge are getting spoiled thrice I have called the customer care and the person come and goes but the issue is not closed but the complaint is closed.
Instead of concentrating on stars to promote the product, they can try to improve the working condition of the machine too. Even after repeatedly calling them no one has still responded even after a week. So i advice peeple to never use whirlpool products only because their service is below standard.
If my issue is not solved then my next action would be media and web publishment of this issue and fraud.
As I have purchased two machines of same kind.

The customer care representatives in Bangalore are a bunch of pathological liars. When my 3 yr old refrigerator broke, I called up the customer care service. I was told that someone will contact me within next couple of hours. No such luck.

When I called again to ask what was going on, I got an SMS about the engineer and his contact number. The mobile for this number was not available for whole day. So I called the customer care center again. I was told the name of a different engineer and was given the same non-working mobile number!

After confronting the person on the phone about this, he admitted that this was not the number of the new engineer assigned, and told me that they did not have his number in the system and the engineer would call me.

I asked this person if I could talk to his superior. He said he would forward me and put me on hold. After waiting on hold for a while, I disconnected and called up the main customer service number. Same guy, when I asked him if in fact his superior was really there told me that sorry for the inconvenience, but I would receive a call from the engineer in couple of days.

After that one SMS saying they are closing my call and if "you were happy with our services pls tell others if not tell us at " you guessed it, same customer care service number in Bangalore. My complaint is still unresolved.

What a bunch of losers.

Whirlpool — refrigerator not working

regrifrator not working ,i need it to be workable in this summer season ,i have tried lot many time company tollfree number ,but not woakable ,im fully harrass

Whirlpool — Refrigerator not properly working

We purchased the Proton Double door refrigerator from Next Retail Shop, Faridabad, on 26.5.2010. There was problem with door opening andclosing at the time of pyrchased. On many complaints , there team of Engineers visited and rectified the problem. After one year again the same problem has occured - opening and closing of door, execive chilling in chilling compartment- ice flakes, dripping of water from the refrigerator through out day, pouring of water vapours in chilling tray in 2nd compartment, fruits and vegetables in vegetable compartment are frozen, making vegetables spoiled.
I made a complaint in whirlpool on 21.7.2011 vide complaint number HR-[protected], their representative came and could not understand the problem, charged his visiting charges of Rs. 395.00 vide cash receipt no. 3102. My wife wrote the on cash receipt as - Problem of leakage of water is still there, I am not satisfied with the service. Then we received the call from Mr.Anurag regarding our complaint. But nobody came.Again I booked complaint on 27.7.11 vide their number HR - [protected], again reminded on 1.8.11. But nobody turned to attend the complaint.

Sir/Madam,

We purchase a Whirlpool Refrigerator from Sales India before 1.5 years. It's warranty period is given to us 5 years at the time of purchase it. But from 7 days the refrigerator is not working properly. Suddenly we give a complain to Sales India they send a repairer at our home but he has no knowledge about that refrigerator and he was returned. We are send daily one complain to the company but no expert is come to our home to repair our refrigerator. So, please do needful in this matter. In the Holy month of RAMZAN it is very useful for us and this position it is not working properly. Our residence address is :
Mr. Munshi Raisuddin Badruddin
1, First Floor, Gazali Apartment - 1, Nr. Nelson High School, Bahai Centre, Shahpur,
Ahmedabad - 380 001. Mob. No. :[protected] E-mail : [protected]@yahoo.com

The refrigerator is not running well since the day of purchase.after every 2 months some mechanic has to repair it for some or other reason.The body of refrigerator is also deteriorating.

SIR, IHAD PURCHASED MODEL 11799DLX5S FRIDGE 410LT FROM M/S ARSEE ELECTRONICS, PANVEL ON 6/10/2009.
SINCE LAST 10 DAYS MY FRIDGE IS NOT WORKING, COMPLAINT HAS BEEN LODGED, TECHNICIAN CAME BUT COULD NOT UNDERSTAND THE PROBLEM. I AM COMPLAINING TO DEALER FOR THE SAME, HIS RESPONSE IS ALSO NOT SATISFACTORY,
KINDLY DO THE NEEDFUL.
N A SIDDIQUI

very-2 poor service . we cant believe

Split Ac

Sir,I m very fed up from SAHARANPUR service centre..they don't have manners to talk with customers....

Same as here, I also bought same 1
Executive explain me there is door alarm, i manual its also written but in reality its not there
yet not leakage problem, may be I just bought it before a week ago.

Lets c, I have to reconsider whirlpool next time