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Whirlpool India Complaints & Reviews

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Updated: Apr 16, 2025
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Whirlpool India reviews & complaints page 159

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M
mrkumar5
from Bengaluru, Karnataka
Jan 22, 2010
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Asking for additional amount for whirlpool stabilizer within replacement warranty

I have purchased the Whirlpool Duromax stablizer(Model AX1605 - 05 kva) on 18th March 2005 with 7 years replacement warranty for 650 rupees. In 2008 i had problem with the stablizer and complained customer care and they send the service engineer for look into the problem. At that time, he have replaced the 7 years kit with 2 years warranty kit with same capacity stablizer. Currently in 2010 i have the same problem with Stablizer, i have called...
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Satheesh Srinivasan
from Bengaluru, Karnataka
Jan 22, 2010
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Pathetic customer service in chennai

I had purchased a 445 litre Whirlpool refrigator in chennai before 2 months which when delivered to my home was found defective ( 6th sense panel wasn't working due to a missing bush ).

The service center guy from whirlpool dropped in with no knowledge of the equipment and said that he needs to service the front panel. I had asked for a complete replace of the piece as they had damaged the front panel during their initial...
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Santosh kumar das
Jan 21, 2010
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Regarding 2000rs gift voucher

Hi,

I went to Viveks store at Vadapalani on Jan 2, 2010. I bought a Whirlpool Washing machine.with that there is a offor of 2000rs reebok gift voucher,they said stock is not there next week they will give me the giftvoucher but till todat i have not received the gift voucher whenever i will call they will say tomorrow they will give. ,every day they are saying same story ,

I had paid the full amount 17500/-....
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A
adi
Jan 15, 2010
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JUNK PRODUCT FROM WHIRLPOOL

WHIRLPOOL is making JUNK products for the Indian Customer ...

I have purchased a Refrigerator (2 Door ) in Nov 2007 so many times have to throw away the stuff inside the fridge as it stops working in between.

I have changed Gas, compressor etc etc on the advise so called expert service engineers but still the problem is there..

The fridge suddenly stops in between and then starts sometimes after...
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bkd101
from Chennai, Tamil Nadu
Jan 15, 2010
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PROBLEM IN MOTHER BOARD

On 11th Jan 2010 Morning, my fully automated washing machine was not switching on. I made complain to whirlpool customer care centre on same day i.e[protected]. The engineer came in evening around 4PM same day and informed that the mother board is damaged and it has to be replaced with new mother board with as cost of Rs 3200. I asked him to come next day and replace which he agreed. On next day i.e[protected], I got a call around 4PM that...
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Vinsha Prashant kumar
Jan 14, 2010
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cannot deliver the item

I booked my Refrigerator at the Pune fair on 3 Jan 2010 from the factory outlet of Whirlpool Refrigerator and was told that delivery will be done by Vijay Sales you need to submit all the doc now at Vijay Sales.
I have submitted all the doc and the necessary payments too on 10th Jan 2010.

Now I am being told that the item is not in production and you need to change the product. I booked ( 30 Delux Elite for 20,200/-br...
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RATHOD PRADIPSINH K.
from Vadodara, Gujarat
Jan 12, 2010
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NO DEMO. FROM ENGINEER

RESPECTED SIR,
I hv purchased the above mentioned Whirlpool Refrigerator Fusion 260ltrs. on 31st dec, from J.J.ENTERPRISE GODHRA. within 2 days frost control was not working properly. I had complained in the customer care.they noted & gave me a comp. no. then eng. came next day he told that the freeze's thermostate switch was not working . when switch will came from company i will replace it but then after he...
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KATTIRISETTY VENKATA SAI MAHESH
from Hyderabad, Telangana
Jan 12, 2010
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NO SERVICE

THIS IS TO INFORM YOU THAT I OWN A DOUBLE DOOR WHIRLPOOL REFRIGERATOR (ICE MAGIC)CLASSIC PLUS.IT GOT REPAIRED ON 8TH DECEMBER 2008.I REGISTER A COMPLAINT WITH THE WHIRLPOOL CUSTOMER CARE BEARING NO:(CALL CENTER:[protected],BSNL:[protected]). A TECHNICIAN CAME FROM SRI MARUTHI ENGINEERING(AUTHORIZED SERVICE PARTNER FOR WHIRLPOOL) ON 3-2-09 AND REPLACED SOME PARTS WORTH Rs.4100(dated 3-2-09,bill no.10741&11468) AND SERVICE CHARGES Rs.285/-(dated...
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suresh babu
from Bengaluru, Karnataka
Jan 8, 2010
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no service just after 2 months of purchase

I had purchased a whirlpool washing machine model: 800H,from e-zone ,alwarpet,Chennai on 28/11/2009



Ref:[protected][protected])



Last week 2, 3 times the washing machine at the time of spinning during regular wash(prog-1) was showing"de" and beeping and had stopped.



So i booked a complaint with the Chennai service centre on Monday,4th...
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V
Venugopal
from Delhi, Delhi
Jan 8, 2010
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Delivered a used product

I purchased Whirlpool fridge from Vasanthan & Co on 03/Jan0/2010.
I received fridge on 04/Jan/2010.
I opened the item on 05th Jan and noticed few scratches on the top of the fridge (inside).
I visited Velachery branch and asked them to replace my fridge.
They agreed for that on that day and never replaced the item.
Now they are saying, whirlpool is responsible for replacing the item.

When...
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srikanth kamsali
from Hyderabad, Telangana
Jan 8, 2010
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Whirlpool Microoven 25C

I have had purchased a Whirlpool Microoven 25C from TMC hyderabad (31 Dec 2009). There are accessories listed on the seal box, but few accessories are missing, when I complaint to TMC and Whilrpool, they are saying that the company is not supplying the"missing accessories" currently. If that is that case why the items are listed on the box. I wanted to put a case against a company Whirlpool by misleading the people by writing the...
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Bruce Millar
Jan 4, 2010
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Non Existent Customer service and a poor product

My Whirlpool American Fridge Freezer has had the same fault since new. The Freezer stops freezing with the alarm sounding and the front panel temp indicator displaying - -. As this starts to happen the you get (well documented on Google) water splatter. Each engineer visit results in the fault going away for a few weeks / months. But the the inevitable return of the same fault.

On the web you now have people selling kits...
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Ashish Patel
from Pune, Maharashtra
Jan 2, 2010
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No spare parts

I bought Whirlpool Maxigerator on 08/08/2006. My PMP module is malfuctioning and I registered a complaint to customer service on 10/12/2009 and the complaint # is AH[protected] and till now the complaint had not been addressed. Each time I call them, they have the same answer that Company had stopped making this part and we are trying to get from different sources. There is a authorized serive center here in Ahmedabad and they also had the...
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M
Manikandan
from Ernakulam, Kerala
Dec 31, 2009
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Sweating (water droplet collection) on chiller tray & vegetable container

We bought Whirlpool 310 Litre refrigerator 15 months ago. The item arrived with physical damage which was replaced after 15 days. Always the we found water dripping from chiller tray. Every 10 days some engineer visited and never solved the problem. They changed door first and replaced refrigerator completly just at the fag end of warranty. Even on the newly replaced refrigerator, we found water drops on vegetable tray. We had been complaining...
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P Kashyap
from Pune, Maharashtra
Dec 31, 2009
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Whirlpool Sells Faulty Appliances..Pathetic Service... Don't Buy Whirlpool!!

I am first-time user of Whirlpool appliance and I regret to be one! I bought a Whirlpool semi-automatic washing machine SSAN 652 from e-Zone, Chinchwad in Pune in September 2009. The Spin knob was faulty and stopped the Spin operation within one week of purchase.


I registered my complaint at e-Zone and they informed me that Whirlpool washing machines always have this problem but assured that someone would attend to...
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DEEPAK KUMAR MITTAL
from Hyderabad, Telangana
Dec 30, 2009
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SERVICE PARTNER RELATED

MY REFRIGERATOR'S COMPRESSOR GAVE AWAY SECOND TIME. ON REGISTERING A COMPLAINT I WAS TOLD THAT MY COMPRESSOR IS UNDER WARRANTY AND IF IT WAS INOPERATIVE I WONT BE CHARGED FOR REPLACEMENT. I AGREED TO PAY THE CHARGES OF RS.280/- FOR VISITING AND INSPECTION. ON INSPECTION IT WAS FOUND COMPRESSOR WAS INOPERATIVE. THE MECHANIC FROM THE SERVICE PARTNER CAME THE NEXT DAY. HE ASKED ME TO PAY FOR GAS FILLING (AN AMOUNT OF RS. 1000/-). ON REFUSAL...
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Ajeet Deshmukh
from Mumbai, Maharashtra
Dec 30, 2009
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Filter Change - Service Very Poor

Hi ,

We have purchased Whirlpool Platinum Water Purifier in the month of July 2009 in Pune, It took almost 10-15 Days to fix our Water Purifier. Now i have changed my place and also at the same time one of the filter has to be replaced. So we gave complaint to customer care on 22/12/2009 and everyday we get answers that the filter has not come. I have an infant child of 4 months and we have to spend money from our pocket to...
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SREEKUMAR PANIKKATTIL
from Chennai, Tamil Nadu
Dec 29, 2009
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poor service/problem with drum

poor servive
I have purchased whirlpool front loading washing machine during july 2008. Now the washine machine shows some problem with drum as per the technician who visisted my site. please note that I wast using IFB washing machnine for the last 10 years. I shifted to whirlpool only because of the service you are said to be extended.

To my surprise and dismay, I have lodged the complaint on[protected] vide complaint...
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T.C. Sivan
from Pune, Maharashtra
Dec 23, 2009
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purchased Compsny second machine

Dear sir, I purchased company second sale Whirlpool white magic splash fully automatic machine by giving Rs.12400/- on11/12/2009 and the dealer arranged to deliver the machine to my house' for that I had given 250 rupees again.

The problem is when I met and asked about the same brand new machine, the dealer at Ernakulam, Kochi they informed that the new machine is having the cost Rs.11900/- only (MRP) and there haave...
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Amitabh Mukhopadhyay
from Delhi, Delhi
Dec 22, 2009
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Non delivery of washing machine

I had purchased a washing machine model 1-2-3 650h of Whirlpool through Technocity, 15B,Sarat Bose road , Kolkata -700020 on 30th October 2009 by giving full payment. Technocity still not delivered the item even after nearly fifty two days.Even frequent visits to the shop didn't yeild much Now they do not receive / disconnect my call. What should I do you in this case. Whirlpool always ask me to contact the dealer. I want to complain...
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