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Whirlpool India Complaints & Reviews

www.whirlpoolindia.com
3.5
Updated: Aug 19, 2024
Complaints 3579
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2438
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1141
Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍
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R
RAVINDER MATTA
from Hyderabad, Telangana
Sep 21, 2009
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NO ICE NO COOLING

SIR, We had brought a brand new refrigerator from a dealer called " BEST BUY " SECUNDERABAD, ANDHRA PRADESH , INDIA. Sorry sir, But you refrigerator stinks. I am a citizen of America and a native of India. Unfortunately by the good brand name you have over there in US, I brought this piece of garbage with your BRAND NAME in India. IT NEVER FORMS ICE IN THE FRIG, I HAVE MONITORED THIS WITH THE FRIG HAVING CONTINUOUS POWER FOR 24...
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R
raashi dhariwal
from Mumbai, Maharashtra
Sep 19, 2009
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defective washing machine

I am resident of Kolkata my name is raashi dhariwal
I HAVE PURCHASED A WASHING MACHINE MODLE DESCRIPTION WHIRLPOOL FPAN651 / 6.5 KG WHITEMAGIC F.A.WM FROM GREAT EASTERN TECHNOCITY DATED 25.02.2009 VIDE BILL NO. TC/CM/12234/08-09 .
1>THE MACHINE WAS DELIVERED WITH BROKEN LEGS/STAND,A COMPLAIN WAS MADE AND BEING REPAIRED AFTER TWO DAYS.
2>AFTER 2 WEEKS THE MACHINE STARTED MAKING NOISES AGAIN A COMPLAIN WAS MADE AND...
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L
Lokesh Chaudhary
from Bengaluru, Karnataka
Sep 19, 2009
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Faulty Product and No response to complaints

I bought Whirlpool water purifier from Xcite 2 months back which turned out to be a disaster for me. The unit itself was one year old and was defective, after it is installed; it started malfunctioning
with in 2 days. It got repaired in a week’s time but again started malfunctioning within a month time. The unit is lying non functional from last 1 week with no response from Xcite and Whirpool. I’m tired of calling whirlpool and...
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S
SN Garg
from Ahmedabad, Gujarat
Sep 19, 2009
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No response to complaint

I had purchased a Whirlpool Sensation Elite Washing Machine 0n 24 Feb 07. Further, a comprehensive warranty for 2 years was taken on 27 Feb 09.

The machine stopped working on 5 Sep 09. A complaint was registered with their Home care centre in Pune on the same day (Complaint # PN[protected]). A technician came on 7 Sep 09. He was unable to carry out the repairs. I was assured that a senor engineer would come the next day...
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R
R V Daniel
from Bengaluru, Karnataka
Sep 17, 2009
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replacement of PCB

Hi, I brought the washing machine in 20-05-09.This month i found a problem like sound while machine was running & stopped. I gave a complaint on 04-09-09. Next day the person came and found the problem i.e) have to replace PCB. He told he will replace within 2 days but still nobody turnedup and we tryed to call him through the phone just they are answering and when we are asking about this one they are disconnecting the phone.So iam...
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D
Desigan Narasimhan
from Pune, Maharashtra
Sep 17, 2009
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Irresponsible customer care

i had given a complain to whirlpool on 6th september 2009 through their telephonic customer care service for a fault in my newly procured washing machine. i was assured that within 24hrs an engineer would come and attend the complain. but he turned up only 3 days later. after inspection he suspected a board or belt problem. he said there was no stock of both the spares with him and hence he would return back in 2 days and replace the same....
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D
Dr.Mona Shailesh Dutt
from Pune, Maharashtra
Sep 16, 2009
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Non suporting consumer to complaints (Refrigeretor)

By repeated complaints to there service centre in Ahmedabad,Gujarat they are relactant to replace gasket of my Whirlpool two door refrigeretor though i was ready to pay for the same.They are insisting me to replace hole door (Rs.2500) insted of replacing gasket(Rs.350).Why should i bare such unnesssory expence? If gasket of the door is not replaceble then it should be of such standered that it need not have to be replaced.Even though the...
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P
Prithwish Chakraborty
from Mumbai, Maharashtra
Sep 15, 2009
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Customer Complain on Whirlpool 23 Mastermind Elite Refrigerator, Model No. MM23, Serial No. IMA084605213

Dear Sir,
This is with reference to the purchase of Whirlpool 23 Mastermind Elite Refrigerator, Model No. MM23, Serial No. IMA[protected] on 21/02/09 from your esteemed dealer Great Eastern Trading Co., 433, Garia Main road, Kolkata - 700084 .
I Mr. Prithwish Chakraborty the son of Mr. Bijon Behari Chakraborty (Customer) would like to bring certain facts to your notice.
After few months of the delivery, certain product...
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R
Rajib Chakrabarty
from Chennai, Tamil Nadu
Sep 14, 2009
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Inferior Quality Product

I had purchased a Refrigerator from Sales Corner, Radhadaya Complex, Manisha Cross Road, in 2007 vide Whirlpool Model No.[protected]L Fusion Premier – DTB – THK 1340) Sr. No. INC[protected]. All of a sudden we noticed that the Refrigerator has started developing cracks in the inside wall. We called up your Helpline No.[protected] on 11-Sep-2009 and spoke to Ms. Shehnaz, who assured us that someone from your local service centre would...
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H
Himanshu Garg
from Delhi, Delhi
Sep 9, 2009
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no action after so many Complaints

I have bought a a Split AC (1.5 ton) From Malhotra Electronic, Kanker Khera, Meerut since 11 Sep. 2009. but now in it some problem from last 20 days of water dropng the indoor unit. I have do many complain to the dealer Malhotra Electronics from last 15 days but till now i don't get any satisfy answer or service from the dealer.
After it i search Whirlpool Service center no. in meerut after it i found it i found the name...
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D
DEEPAK BAGASI
from Noida, Uttar Pradesh
Sep 5, 2009
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replace of door

This is regarding the request to replace the door of my whirlpool refrigerator . I have put a complaint in the call centre dated and complaint no. are mentioned below

3/8/09 – DL[protected]
4/8/09 – DL[protected]
29/8/09 – DL[protected]

Details of the product :
Whirlpool Genius Steel
Model No. : 9126
Capacity : 180Lt
Chasis No.:[protected]

My concern...
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M
Mrs. Neeta nigam
from Mumbai, Maharashtra
Sep 2, 2009
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Not cooling properly

Sir/ma,am,
This is to inform you that our whirlpool refigerator is not giving proper cooling from last month . we also camplained in service center . The engineer took it to service center but after coming from there , the problem is not solved yet . We are not satisfied with your service .
So, please I request you to take necessary action and get our problem solved as soon as possible. my contact number is [protected].
br...
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G
Gourishankar C.Hiremath
from Mumbai, Maharashtra
Aug 31, 2009
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Servicing racket

We purchased a Whirlpool automatic washing machine in mar 2007. It has developed problems on numerous occassions.
Just last month we got the inlet/outlet valve changed for about Rs 1000/-
The service engineer informed us at that time that we should go for a service contract.
I was not interested and told him so.

A couple of days ago, the machine stopped working altogether.
When the service engineer...
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C
Capt. shivman Mehta
from Cuddapah, Andhra Pradesh
Aug 31, 2009
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not working

From

Capt.Shivman Mehta
E-1, Chennai Port Officers Quarters
Napier Bridge
Chennai 600009

Sir,

I registered a complaint with your Customer Care on 23.08.09 that my refrigerator model Icematic 450 ltrs.is not working. My complaint No. is CN[protected]. After several reminders a technician was sent on 24.08.09 who was not qualified enough to attend to such a complaint. He informed...
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A
Arindam
from Delhi, Delhi
Aug 28, 2009
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BAJAJ FINANCE erroneous ECS

Hi,

I have purchased a whirlpool refrigerator from Great Eastern Technocity, Kolkata with the help of bajaj finance dated 23th May 2009.
woth of 14200 INR, 0 % interest and some processing fee.
I have paid a don payment of Rs.5310i.e. 4 months EMI + and processing fee

The EMI is 1184 per month which was suppose to start from July 2009 and ends Feb 2010.

At that time they Offer me...
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A
andsekhar
from Bengaluru, Karnataka
Aug 21, 2009
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Washing Machine Complaint

I bought a fully automatic front loading 6.5 kg Whirlpool Sensation Elite Washing Machine in May'08, The Washing machine is under 2 years warranty. On 08th August'09, the machine stopped working. I called up whirlpool call centre on [protected] on the same day and lodged a complaint with complaint number 2598.
One Service Engineer Named Mr.Kamal form Visakhapatnam whirlpool authorized service center visited my house the same...
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K
KAMLESH N PATEL
from Vijayawada, Andhra Pradesh
Aug 21, 2009
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NOT WORKING

I HAVE COMPLAINT ON DATED 13/8/09 BY COM.NO:AH[protected].

NO ONE CALL COMES FROM WHIRLPOOL UP TO 17/8/09

AFTER MY SEVEN REMINDER CALL MR.RAMESH FROM AHMEDABAD SERVICE CENTER JUST
VISITED ON DATED 19/8/09 AT 6.30 P.M; BUT HE HAS NOT REPAIRED MY REFRIGERATOR.

AFTER HIS VISIT HE PROMISED TO REPAIR FREEZ ON 20/8/09 BUT AFTER MY FIVE REMINDER ON DATED 20/08/09 STILL NO ONE ATTEND MY COMPLAIN.br...
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V
Venkatesh
from Mumbai, Maharashtra
Aug 20, 2009
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Brand New Refrigerator Not working - No Customer support Engg for review

Bad Customer Service Support.
On 15th August'2009 I had placed a order for new Refrigerator -MasterMind 220Lt and On 16th we got the delivery from that day till tday the refrigerator is not working and all our milk products and other products are getting spoiled. we have place a compalaint No.MB-[protected] on 17th August'2009. now its already 4 days and theres no service engineer who has visited our house to check the problem....
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P
POONAM BHATIA
from Gurgaon, Haryana
Aug 19, 2009
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NOT WORKING OF REFRIGERATOR

SIR WE HAVE BOUGHT WHIRLPOOL REFIGRATOR FROM EZONE PASCHIM VIHAR ON 24/03/2009 WITH RECEIPT NO. [protected] IN NAME OF POONAM BHATIA IT IS NOT WORKING FROM THE DAY AFTYER WE HAVE COMPLAINT FOR SEVERAL TIMES BUT THE ENGINEER CAME AND SAY NOW IT IS OK WE R FED UP OF THE SERVICE WE R GETTING WE HAD COMPLINES FOR IT TO THE AREA CHIEF BUT HE REPLIED THAT COMPLAINED ANY WHERE WE CANNOT DO ANY THING WHILE WE SAID TO REPLACE THE REFIGRATOR THE COMPLAINT...
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deepika verma
from Mumbai, Maharashtra
Aug 17, 2009
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cracking of spin tub

I bought whirlpool washing machine si-70 from nearest dealer on 22.04.2009.

After two -three months of purchase i found the spin tub little cracked on bottom.I had complained to the
the same dealer from where i had bought it. the customer care excecutive came & told us that they will replace the tub with in few days. but after 2 days I got call from the excecutive of Customer care that
they will not replace...
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