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Whirlpool India Complaints & Reviews

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Last updated Apr 23, 2024
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Whirlpool India reviews & complaints page 164

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P
Prithwish Chakraborty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Complain on Whirlpool 23 Mastermind Elite Refrigerator, Model No. MM23, Serial No. IMA084605213

Dear Sir,
This is with reference to the purchase of Whirlpool 23 Mastermind Elite Refrigerator, Model No. MM23, Serial No. IMA[protected] on 21/02/09 from your esteemed dealer Great Eastern Trading Co., 433, Garia Main road, Kolkata - 700084 .
I Mr. Prithwish Chakraborty the son of Mr. Bijon Behari Chakraborty (Customer) would like to bring certain facts to your notice.
After few months of the delivery, certain product...
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Rajib Chakrabarty
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inferior Quality Product

I had purchased a Refrigerator from Sales Corner, Radhadaya Complex, Manisha Cross Road, in 2007 vide Whirlpool Model No.[protected]L Fusion Premier – DTB – THK 1340) Sr. No. INC[protected]. All of a sudden we noticed that the Refrigerator has started developing cracks in the inside wall. We called up your Helpline No.[protected] on 11-Sep-2009 and spoke to Ms. Shehnaz, who assured us that someone from your local service centre would...
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Himanshu Garg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no action after so many Complaints

I have bought a a Split AC (1.5 ton) From Malhotra Electronic, Kanker Khera, Meerut since 11 Sep. 2009. but now in it some problem from last 20 days of water dropng the indoor unit. I have do many complain to the dealer Malhotra Electronics from last 15 days but till now i don't get any satisfy answer or service from the dealer.
After it i search Whirlpool Service center no. in meerut after it i found it i found the name...
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DEEPAK BAGASI
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replace of door

This is regarding the request to replace the door of my whirlpool refrigerator . I have put a complaint in the call centre dated and complaint no. are mentioned below

3/8/09 – DL[protected]
4/8/09 – DL[protected]
29/8/09 – DL[protected]

Details of the product :
Whirlpool Genius Steel
Model No. : 9126
Capacity : 180Lt
Chasis No.:[protected]

My concern...
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Mrs. Neeta nigam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not cooling properly

Sir/ma,am,
This is to inform you that our whirlpool refigerator is not giving proper cooling from last month . we also camplained in service center . The engineer took it to service center but after coming from there , the problem is not solved yet . We are not satisfied with your service .
So, please I request you to take necessary action and get our problem solved as soon as possible. my contact number is [protected].
br...
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Gourishankar C.Hiremath
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Servicing racket

We purchased a Whirlpool automatic washing machine in mar 2007. It has developed problems on numerous occassions.
Just last month we got the inlet/outlet valve changed for about Rs 1000/-
The service engineer informed us at that time that we should go for a service contract.
I was not interested and told him so.

A couple of days ago, the machine stopped working altogether.
When the service engineer...
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Capt. shivman Mehta
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

From

Capt.Shivman Mehta
E-1, Chennai Port Officers Quarters
Napier Bridge
Chennai 600009

Sir,

I registered a complaint with your Customer Care on 23.08.09 that my refrigerator model Icematic 450 ltrs.is not working. My complaint No. is CN[protected]. After several reminders a technician was sent on 24.08.09 who was not qualified enough to attend to such a complaint. He informed...
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A
Arindam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAJAJ FINANCE erroneous ECS

Hi,

I have purchased a whirlpool refrigerator from Great Eastern Technocity, Kolkata with the help of bajaj finance dated 23th May 2009.
woth of 14200 INR, 0 % interest and some processing fee.
I have paid a don payment of Rs.5310i.e. 4 months EMI + and processing fee

The EMI is 1184 per month which was suppose to start from July 2009 and ends Feb 2010.

At that time they Offer me...
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A
andsekhar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine Complaint

I bought a fully automatic front loading 6.5 kg Whirlpool Sensation Elite Washing Machine in May'08, The Washing machine is under 2 years warranty. On 08th August'09, the machine stopped working. I called up whirlpool call centre on [protected] on the same day and lodged a complaint with complaint number 2598.
One Service Engineer Named Mr.Kamal form Visakhapatnam whirlpool authorized service center visited my house the same...
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KAMLESH N PATEL
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING

I HAVE COMPLAINT ON DATED 13/8/09 BY COM.NO:AH[protected].

NO ONE CALL COMES FROM WHIRLPOOL UP TO 17/8/09

AFTER MY SEVEN REMINDER CALL MR.RAMESH FROM AHMEDABAD SERVICE CENTER JUST
VISITED ON DATED 19/8/09 AT 6.30 P.M; BUT HE HAS NOT REPAIRED MY REFRIGERATOR.

AFTER HIS VISIT HE PROMISED TO REPAIR FREEZ ON 20/8/09 BUT AFTER MY FIVE REMINDER ON DATED 20/08/09 STILL NO ONE ATTEND MY COMPLAIN.br...
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V
Venkatesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Brand New Refrigerator Not working - No Customer support Engg for review

Bad Customer Service Support.
On 15th August'2009 I had placed a order for new Refrigerator -MasterMind 220Lt and On 16th we got the delivery from that day till tday the refrigerator is not working and all our milk products and other products are getting spoiled. we have place a compalaint No.MB-[protected] on 17th August'2009. now its already 4 days and theres no service engineer who has visited our house to check the problem....
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POONAM BHATIA
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING OF REFRIGERATOR

SIR WE HAVE BOUGHT WHIRLPOOL REFIGRATOR FROM EZONE PASCHIM VIHAR ON 24/03/2009 WITH RECEIPT NO. [protected] IN NAME OF POONAM BHATIA IT IS NOT WORKING FROM THE DAY AFTYER WE HAVE COMPLAINT FOR SEVERAL TIMES BUT THE ENGINEER CAME AND SAY NOW IT IS OK WE R FED UP OF THE SERVICE WE R GETTING WE HAD COMPLINES FOR IT TO THE AREA CHIEF BUT HE REPLIED THAT COMPLAINED ANY WHERE WE CANNOT DO ANY THING WHILE WE SAID TO REPLACE THE REFIGRATOR THE COMPLAINT...
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deepika verma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cracking of spin tub

I bought whirlpool washing machine si-70 from nearest dealer on 22.04.2009.

After two -three months of purchase i found the spin tub little cracked on bottom.I had complained to the
the same dealer from where i had bought it. the customer care excecutive came & told us that they will replace the tub with in few days. but after 2 days I got call from the excecutive of Customer care that
they will not replace...
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s. Mahalingam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working for more than one month

Whirlpool washing machine is under repair fro the past onemonth no action has been since this period the time i purchased this washing machine i have been facing numerous problems and the service person he himself told us that the machine has manufacturing fault inspite of writing continously to whirlpool no action has been taken, this mnc is trying to take the consumers for granted.kindly help me out though i have purchased this machine...
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MANOJ AGARWAL
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO INSTALLATION AND DEMO AFTER SALES

I HAVE PURCHASED MACHINE ON 9.08.2009. BUT TILL DATE (15.08.2009) NO ONE FROM THE COMPANY HAS COME FOR INSTALLATION / DEMO.

REGISTERED COMPLAINT WITH CUSTOMER CARE BUT RECEIVED ONLY LIP SERVICE.

DEALER - GREAT EASTERN ALLPIANCES PVT. LTD. IS NOT RESPONDING. NO ONE IS RECEIVING PHONE CALLS.

REPORTED THIS MATTER TO HO THROUGH COMPANY WEBSITE, BUT NO RESPONSE RECEIVED....
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CBH. MASANI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SUNIL,yr. gandhinagar service engineer is 3rd. class man. he needs to be sacked

[protected]@whirlpool.com
[protected]@whirlpool.com
[mr. renik gohil & mr. s. muniswaran ]

4TH. AUG. 09
My complain no. AH-[protected] DT. 4TH. AUG. O9

FOR ATT. OF MR ARVIND UPPAL. [C.MD. WHIRLPOOL]
============================================

BE IT KNOWN TO ALL CONCERN THAT YOUR GANDHINAGAR SERVICE AGENT FOR WHIRLPOOL MR. SUNIL IS A THIRDCLASS TECHNICIAN,...
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jain90
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Logged complaints on customer care

To the manager:

It is very sad to write if a customer spends 25000/- for a refrigerator and have to face problems like this and nobody is bothered about it. We bought the fridge on 5th july 2009.

Few attachments are to be replaced and still we are suffering from wrong commitments and harrased.


Pls revert back or I will be forced to take the problem to consumer court.

br...
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Samarendra Ghosh
from Gurgaon, Haryana
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Initial delivery was defective

I purchased a front loading washing machine from CSD on 02 Aug 09 Sl No INFO9030081 Code No 11638. It was delivered on 04 Aug 09. Engineer came for installation on 06 Aug 09. It was found defective. Today is 14 Aug no replacement was honoured. Is this the way we work. Pl advice how do I initiate legal action....
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Abhay Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely poor service

Fully Automatic Service complaint: I bought a fully automatic washing machine 3 months back and it has developed problems of PCB. After numerous complaints, waiting, harassment, inconvenience and follow up, at last somebody came to replace 2/3 parts to make it functioning. The whole machine used to rotate while spin cycle was in progress in spite of purchasing WOIL recommended stand. During all this numerous repairs and unstable machine functioning,...
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S.Vanaja Rani
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non replacement of Freezer even after 14 days

I have purchase Whirlpool Friz in 2005. 14 days back the gas leaked and friz is not functioning. I have lodged complaint. My complaint No. is HD [protected]. Next day the service person visited and told us that the Freezer has to be replaced. I have taken extended perio of coverage at the time of purchase. Service person told me that I have to pay for the Freezer cost. I am ready for that. He told me that the next day it will be done. From...
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