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Whirlpool India Complaints & Reviews

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Updated: Jul 8, 2024
Complaints 3578
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Whirlpool India reviews & complaints page 168

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A
avinandan satpathi
from Delhi, Delhi
Jun 10, 2009
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non replacement within warranty period

my ac stabilizer needs to be replaced which is within the warranty period but has not been done despite repeated calls to the customer care since 15th april 2009 ....
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SANJAY GUPTA
from Agra, Uttar Pradesh
Jun 6, 2009
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problem not solve and done fraud

i have done a complaint on 28/5/2009 and came and say me that u r power pcb is not working they take cheque of rs2170/- to replace power pcb next day they came and say we got wrong pcb and we will back twomarow then no response from them agaian calling many times they came on 4/6/2009 and change my power pcb and say that u r old power pcb is in office we will send u back . but when they go again same problem start and i again give a call...
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Padmaja Iyengar
from Hyderabad, Telangana
Jun 6, 2009
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No attendance despite complaints & reminders

On[protected] I booked a complaint no. 1881 and 1887 regarding my washing machine and refrigerator
to Whirlpool India Service Call center on phone no. [protected].One Mr. Srikant attended my call and
assured me that their technician will contact me within 3 hours and fix up an appointment the same day
for attending to the complaint. Also, they quoted Rs. 340/- each for attending to my washing machine
and refrigerator...
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Dr Deepak
from Jalna, Maharashtra
Jun 5, 2009
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Not cooling even after changing compressor.

i have a whirlpool for 03 yrs in extended 07 yrs warrany. worked fine till now but suddenly stopped cooling. contacted the service centre who served me with very poor and rudely attitude. even after changing compressor and charging me for the parts i cant comprehend...fridge not working. Attitude of service centre people from Ram Darbar Chandigarh very poor to speak to. Even i am not able to convince myself that whether really the compressor...
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RATTAN KUMAR
from Nawalgarh, Rajasthan
Jun 5, 2009
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IR-REPAIRABLE PRODUCT

REPRODUCED HEREUNDER MAIL TO WHIRLPOOL WHICH IS SELF EPLAINTORY.LOT OF FOLLOWUP BUT NO POSITIVE RESPONSE…….
My mail to your Ghaziabad, UP, India office a couple of weeks back, (reproduced below still awaiting response. Pl. take note and expidite

Kind Attn: Director/ Head Customer Care

Your kind attention is invited to following facts with the hope that your esteemed organization cares for...
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Sudhir Kanbargi
from Pune, Maharashtra
Jun 3, 2009
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Machine Vibration, the Machine is totally unstable and does not stay in a fixed place.

We have purchased Whirlpool Washing Machine Model Sensation Neo + DLX 11048, at Vijay Sales Invoice No. 54-PBN10-08SIA0 8 Dated[protected]
Since the day we purchased we are facing problem of vibration and the machine is totally unstable and does not stay in a fixed place.
Our complaints have not been addressed to our satisfaction. The various complaint numbers are 4680, 7327, 7150 & PN[protected] dated 23rd March.
We...
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Anil Kumar Hooda
from Delhi, Delhi
Jun 2, 2009
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Very Poor Serivce

Dear Sir/Madam
I have a Whirlpool AC. The problem started a year ago with gas leakage (19/05/08). From that day machine kept on giving some or the other trouble. I have made complaint to the service centre for approximately 7 or 8 times and the engineer attended the problem but after few days the machine kept on bothering me with the same gas leakage. For instance, in the last one year the machine was taken to the service centre at...
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B
bhawna gupta
from Karnal, Haryana
Jun 2, 2009
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no reply to repeated complaints

there was a minor fault in my fridge .I lodged a complaint to the whirlpool customer care. My complaint number was DL[protected].Next day a technician Mr.anand came and asked for the module to be changed.He changed the moduleand billed me the amount of Rs.2190.As my fridge was fully cool at that time and was full af ice I did not realise that it has stopped working.By 6:00 in the evening when I realised that the fridge has stopped working,...
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Praveen
from Bengaluru, Karnataka
Jun 2, 2009
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Substandard Product and poor servicing

Dear Sir,
On 19th April 2008, I bought a Whirlpool Washing Machine Splash Steel 9855 from Nandilath Agencies Pattambi, Kerala [Invoice No:552] with 2 years warranty in full payment.
I am disappointed with your washing machine as it has started showing some problems from two months of purchase and it was not performing as it should. I didn’t get proper demonstration for this product and I have approached the agency for...
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V
vipin patil
from Delhi, Delhi
May 29, 2009
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Refrigerator of whirlpool india

I purchased refrigerator model no. 8037 175 ltrs Sno. INC[protected] on[protected]. The refrigerator started giving trouble after 4 year and i started to approach the whirlpool service centers at delhi in month first time march 2008 change of relay and dp changed(Rs 225 charge ) and in month may 2008 (Rs 725service charge to replace compressor) all over comes after every check changing of the compressor three times, filling of the gas twice,...
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S
Sankari.S
from Bengaluru, Karnataka
May 27, 2009
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Damaged Refrigerator

We bought a Refrigerator last week[protected] and when this refrigerator was installed we could find that its totally damaged at the right handed corner. I called up the Customer care and they said there would be service engineer visiting to check but till now we haven't any calls from any of the folks. Please let us know when this issue would get resolved.

Will Whirlpool's response to the Customer's query take...
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Anil Kumar Hooda
from Delhi, Delhi
May 26, 2009
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Pathetic Service Not Satisfied

I am very dissatisfied by the service provided by Pinnacle Service, Sayed Nangloi. There was a gas leak problem in my AC and they took my AC and fill the gas..and send back my AC after repairing it. Again the very next day, same problem of not cooling started...I again registered the complaint (Number:dl[protected]). Then they said, we need to replace the Coil and the condenser because they are completely damaged. They asked Rs 6000. But I...
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Anil Kumar Choudhary
from Delhi, Delhi
May 24, 2009
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Cooling problem Again

My Refrigerator was not Was Colling Properly.I have complain Than a engineer was sent to repair it . He say that there is Gas problem in it and the gas will charged again . He came to Gas charging And he has repair it but it But Again Can't Cools Properly.Any time it Cools And any time it can"t cools Properly....
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Lalita M Pandey
from Coimbatore, Tamil Nadu
May 24, 2009
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Not working properly

We have Whirlpool Whitemagic Washing Machine. It was giving gear box sound when only on spin after fisrt wash & for Spin Dry. we had put complaint to your local representative. We had asked for change the Control panel sheet also.They took our Machine and delivered us after 4 days duly repaired (as per them) charging Rs. 3800/- but without control panel sheet which as told by your representative is not in stock. It is shameful for Big...
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Ela Mishra
from Bengaluru, Karnataka
May 23, 2009
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pathetic customer services

I bought whirlpoool refrigerator 2 years back in bangalore, it's still in extended warranty period. I made a complain more than a week ago. Their engineer do not come at time, it's our job to keep on reminding them they will come sometime in the night when they will say they will come before afternoon. 4 times same engineer came but he could not diagnose the problem now from last 3 days atleast 3 calls per day i'm making to...
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Rajinder Bhatia
from Ludhiana, Punjab
May 23, 2009
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door problem

the custmer id no. is CH/C/0608/34731
the upper door of the refrigerator is not working properly.
since i have made so many complaints in your office, no one looking after it.
my previous complaint no. is CH[protected].
since last month i am maikng complaints, no one visits our place to check the refrigerator.
this is my last complaint to whirpool, if i will not get any responce within 2 days then i will...
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S.k. Mishra
from Pune, Maharashtra
May 21, 2009
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Poor response service centre

This is S.k Mishra from Allahabad i have an old washing machine from whirlpool model no.ML 4001 which has serial no.[protected] its we have been using it since 14 year now but from past 3 years it s giving problems like water leakage sounds like the earth quake has shaken this earth we had spent a hell lot of money for getting it repaired lot of times but every third day same problem i guess whirlpool has no efficient engineers, i recommend...
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V. NAGARAJA SARMA
from Mumbai, Maharashtra
May 20, 2009
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Machine not working since three days

Whirlpool Mashing machine - White Magic Splash -- Model No.9855 was purchassed by me from Ms.Sumpreet Electronics, 3/161-Christian Lane, Kadapa while I was working at Kadapa under Bill No, 1837 -- As it is not working since three days, I tried to call Service Centre, Kadapa Andhra Pradesh, India by phone No.[protected] furnished in the Manual But no resonse. Secured Cell No [protected] and made complaint. But the receipionist registered...
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Krishan Kumar
from Chennai, Tamil Nadu
May 20, 2009
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Third Class Service of Refreezraters

I have lodge a complaint ( HR[protected] ) against my freez on 12.05.2009 till that day i have reminded at customer care but there is no action taken by the company till date . non of company Executive or Engineer has contact me regarding my compalint. all customer care executives has told the complaint must be solve today, everday day i have reminded 3-4 times daily. But no result at last . Imagine that temp. gone high everday on that freez...
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Sachin Gunwant
from Chennai, Tamil Nadu
May 19, 2009
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Pathetic customer care and service center of whirlpool

Sir,

Through this mail I would like to draw your kind concern regarding poorest customer care service in India.
I am using so many different products of different companies and also talked with their customer care but my experience with whirlpool customer care is very pathetic. Each time I called up, a new customer care executive had picked the call and told me a new story regarding my complain actually heshe had not...
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