Whirlpool India Complaints & Reviews

there was a minor fault in my fridge .I lodged a complaint to the whirlpool customer care. My complaint number was DL[protected].Next day a technician Mr.anand came and asked for the module to be changed.He changed the moduleand billed me the amount of Rs.2190.As my fridge was fully cool at that time and was full af ice I did not realise that it has stopped working.By 6:00 in the evening when I realised that the fridge has stopped working,...

Dear Sir,
On 19th April 2008, I bought a Whirlpool Washing Machine Splash Steel 9855 from Nandilath Agencies Pattambi, Kerala [Invoice No:552] with 2 years warranty in full payment.
I am disappointed with your washing machine as it has started showing some problems from two months of purchase and it was not performing as it should. I didn’t get proper demonstration for this product and I have approached the agency for...

I purchased refrigerator model no. 8037 175 ltrs Sno. INC[protected] on[protected]. The refrigerator started giving trouble after 4 year and i started to approach the whirlpool service centers at delhi in month first time march 2008 change of relay and dp changed(Rs 225 charge ) and in month may 2008 (Rs 725service charge to replace compressor) all over comes after every check changing of the compressor three times, filling of the gas twice,...

We bought a Refrigerator last week[protected] and when this refrigerator was installed we could find that its totally damaged at the right handed corner. I called up the Customer care and they said there would be service engineer visiting to check but till now we haven't any calls from any of the folks. Please let us know when this issue would get resolved.

Will Whirlpool's response to the Customer's query take...

I am very dissatisfied by the service provided by Pinnacle Service, Sayed Nangloi. There was a gas leak problem in my AC and they took my AC and fill the gas..and send back my AC after repairing it. Again the very next day, same problem of not cooling started...I again registered the complaint (Number:dl[protected]). Then they said, we need to replace the Coil and the condenser because they are completely damaged. They asked Rs 6000. But I...

My Refrigerator was not Was Colling Properly.I have complain Than a engineer was sent to repair it . He say that there is Gas problem in it and the gas will charged again . He came to Gas charging And he has repair it but it But Again Can't Cools Properly.Any time it Cools And any time it can"t cools Properly....

We have Whirlpool Whitemagic Washing Machine. It was giving gear box sound when only on spin after fisrt wash & for Spin Dry. we had put complaint to your local representative. We had asked for change the Control panel sheet also.They took our Machine and delivered us after 4 days duly repaired (as per them) charging Rs. 3800/- but without control panel sheet which as told by your representative is not in stock. It is shameful for Big...

I bought whirlpoool refrigerator 2 years back in bangalore, it's still in extended warranty period. I made a complain more than a week ago. Their engineer do not come at time, it's our job to keep on reminding them they will come sometime in the night when they will say they will come before afternoon. 4 times same engineer came but he could not diagnose the problem now from last 3 days atleast 3 calls per day i'm making to...

the custmer id no. is CH/C/0608/34731
the upper door of the refrigerator is not working properly.
since i have made so many complaints in your office, no one looking after it.
my previous complaint no. is CH[protected].
since last month i am maikng complaints, no one visits our place to check the refrigerator.
this is my last complaint to whirpool, if i will not get any responce within 2 days then i will...

This is S.k Mishra from Allahabad i have an old washing machine from whirlpool model no.ML 4001 which has serial no.[protected] its we have been using it since 14 year now but from past 3 years it s giving problems like water leakage sounds like the earth quake has shaken this earth we had spent a hell lot of money for getting it repaired lot of times but every third day same problem i guess whirlpool has no efficient engineers, i recommend...

Whirlpool Mashing machine - White Magic Splash -- Model No.9855 was purchassed by me from Ms.Sumpreet Electronics, 3/161-Christian Lane, Kadapa while I was working at Kadapa under Bill No, 1837 -- As it is not working since three days, I tried to call Service Centre, Kadapa Andhra Pradesh, India by phone No.[protected] furnished in the Manual But no resonse. Secured Cell No [protected] and made complaint. But the receipionist registered...

I have lodge a complaint ( HR[protected] ) against my freez on 12.05.2009 till that day i have reminded at customer care but there is no action taken by the company till date . non of company Executive or Engineer has contact me regarding my compalint. all customer care executives has told the complaint must be solve today, everday day i have reminded 3-4 times daily. But no result at last . Imagine that temp. gone high everday on that freez...

Sir,

Through this mail I would like to draw your kind concern regarding poorest customer care service in India.
I am using so many different products of different companies and also talked with their customer care but my experience with whirlpool customer care is very pathetic. Each time I called up, a new customer care executive had picked the call and told me a new story regarding my complain actually heshe had not...

We complaint about whirlpool a/c on[protected].Our Complaint number is 21994. We are not yet get any remedy from customer care of chennai. My mother & Father is a patient. Past 4 days they are contacting customer care with distress mind. Our phone bill is increased without remedy.We are ashme to say we are customer of whirlpool for past 4 years with annual maintenance service.We face a poor customer service in chennai.Take immediate step...

To,
Manager
Whirlpool, India

I bought brand new whirlpool refrigerator (Master Mind 260 ltr Fusion model) from Nutan Electronics, Dilshad Garden, Delhi - 93, on dated 10 April 2009 .

When I check it and found its Emergency light (e-Light on front Pannel) is not working, then I logged a call in Whirlpool Customer Care, complaint no : DL[protected] on 24th April' 2009 (Friday) but Whirlpool Engineer...

Dear Sir,

I've submitted a complaint to whirlpool authorized dealer regarding machine not working before 10 days back. After that I've again called them and next day their engineer came at home and said there a requirement of machine spare part and we will come tomorrow with that part. Next I've called again they said me Engineer will reach at your home very soon but nobody came. After that till date no body...

I purchased a whirlpool air conditioner from Viveks, Adyar. It was well covered under annual maintenance and said that periodic visits would be made by the service agent. However none turned up. Meanwhile There was a problem in its function last year, complaint was made and the airconditioner was delivered to us nicely after the peak heat season. To our dismay, this year the airconditioner was taken (4.5.2009) and till date there is no clue...

I complained to M/s.Whirlpool Customer Care on 04..07..2008 regarding a refrigerator which I had bought on 25..03..2008 but no response.After rigorous follow up, i got a call finally & the engineer has asked me to bring the refrigerator to Jaynagar as my house situated in Dasarahalli is very far.
Kindly take suitable action.My complaint no. with M/s.Whirlpool is BG[protected]BG/C 0708/29110....

Hello,

The door frame of my refrigerator got broken after the light impact, while my daughter was playing. I called the Whirlpool Service (Call) Centre and placed complaint with them. The engineer came and went back saying, he would check the part availability and fix the problem. It happened around six months back. Till now there's no news from them. I keep repeatedly placing the new complaints, but I'm getting...

We had a problem in our Fridge, there was no cooling effect (not under warranty), we had informed the service centre about the issue in the month of March 09 over phone 60008558, 26680008.. They had sent a service engineer after a weeks time.. The engineer who had come informed there is problem in gas and serviced for the same, at that time he assured that all the other part of the refrigerator are working fine. We paid rs 1412 as the overall...