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Whirlpool India Complaints & Reviews

3.5
Last updated Jun 6, 2024
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Whirlpool India reviews & complaints page 167

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M
MENABEN ABHERAJBHAI CHAUDHARI
from Kheralu, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM IN COMPRESSOR AND BAD SERVICE

Dear Sir,

I purchase Whirlpool Freeze model no. 8900, 260 litres, elite model, sr. no. INA[protected] from M/S Sonal Sales corporation, patan dated 10/02/2006. Previously I have repair my freeze 2 times from whirlpool service centre, patan ( Gujarat ), M/S J.P.Freeze care & Refrigeration - patan and paid charges of Rs 2500 for compressor problem. Again problem has been created and are not ready to hear our complain. Also...
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Pratiti Bhaumik
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Machine Not Working for 1 month

Whirlpool Washing Machine - Sensation Elite is not working for one month. Complaint was registered on 30th May 2009 (Complaint No. 12431 - Phone Number[protected]. One Mr. Sudhakar- technician (mobile # [protected]) had visited the same day, examined the machine and again came on 1st June 2009, with the required parts to rectify the problem. Problem was specifically with the PCB and the Door Lock. He repaired the PCB part and said the Door...
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Bhaskar Chatterjee
from Machilipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Goods delivered

I purchased a whirlpool 250l refrigerator, Model - FF26 Elite on October 3, 2008 from Zoom Electronics Emporium, 4, Ramcharan Sett Road. Howrah-711104. On delivery it was noticed that there was a dent in the main door and there was a water leakage problem. The visiting engineer from the Whirlpool assured that the door will be replaced within 7 days. However, nothing was done and subsequently a complain was lodged on December 11, 2008. The...
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S
Sunil S Bailwad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of the Fridge which is of different color and now no replacement

Hi,
I purchased Whirlpool 23 Elite Refrigator on 13th June 2009 from Ezone rajaji Nagar Bangalore of the color Graphite. Next day they delivered me the fridge of different color i.e. carbon. I sent back the fridge the same day for replacement. After 1 weeek they sent back the same fridge carbon saying that the company will replace it from my residence. After 2 days they sent one second hand fridge which I did not accepted. And now...
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NILAY BARAT
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BODY CURRENT OF THE MACHINE

I HAVE MADE COMPLAINT FOR AUTOMATIC DRAINAGE AND BODY CURRENT OF THE MACHINE ON 28TH MAY2009. AFTER TAKING 226/- AS SERVICE CHGS THE ENGINEER WITHOUT OPENING THE TOP PANEL TOLD ME TAHT THE TIMER OF MACHINE IS DEFECTIVE( THOUGH IT'S WORK PROPERLY) AND THAT HAS TO BE CHANGED AND THERE IS A VALVE PROBLEM THAT HAS TO BE REPALCED. AFTER A WEEK THE VALVE HAS BEEN CHANGED FOR RS.75/- AND I DON'T ALLOW HIM TO CHANGE THE TIMER WITHOUT ANY...
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S
SHAKTI SINHA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT ENTERTAINING COMPLAINT WELL WITHIN GUARANTEE PERIOD

I PURCHASED A SPLIT A/C ON 16/04/2009 AND AFTER INSTALLATION JUST BEFORE TWO MONTHS FROM TODAY MY A/C GAVE COOLING PROBLEM.I TALKED TO DEALER (ASIANA ELECTRONICS AT PATNA THE SHOP FROM WHERE I HAD PURCHASED THE A/C) HE JUST GAVE ME A CUSTOMER COMPLAINT CENTRES PH NO.[protected].I CONTACTED OVER THIS NO.ON 17/06/2009 AND GOT A COMPLAINT NO.PT[protected], IT WAS ASSURED THAT AN ENGINEER WILL VISIT MY HOME BY 18/06/2009.A PERSON VISITED MY HOME...
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Venugopal V
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic After Sales Service

I have a whirlpool washing machine to which I regret of purchasing this product due to poor and III class service provided.

Washing machine is under AMC and I raised a complain (No: 13318) on 29th May 2009 (today is 22 Jun 2009) regarding water leakage onto the floor. Service person visited on the next day and said some part (I understood it as bearing) has to be replaced and he would need 2 days. Until now this problem has...
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pratyush chowdhury
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective item ab initio, worst customer service

Dear Sir,
I bought a washing machine of whirlpool model SPLASH on 27.10.08.The person who came to fit the machine had fitted it and after giving demo he left. After few days, we noticed water is leaking 4om the point of junction of tap and the waterpipe of machine.we informed the company and they said it was a pipeline problem. we were out of station for few months then, wen we came back our plumber said the line was fine.on further...
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balasubramaniyam
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of damage damaged product

we have purchased frost free fridge on Jainsons electronic fest on 17th April 2009. They delivered damaged product and we inform to installation engineers about fridge is damaged, engineers said they will replace shortly. But no response from Whirlpool service center engineers. Then we made a complaint to company for replacement(vide complaint no. 31853 on 21st April 2009). No response from company or dealer still date. So dont buy any products...
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Vineeta Harlalka
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEFECTIVE delivery of Refrigerator-WHIRLPOOL/45 Elite

Dear Sir/Madam,

SUB: DEFECTIVE delivery of Refrigerator-WHIRLPOOL/45 Elite

This is to bring to your kind notice that I had purchased one Refrigerator of 450 LTs capacity-WHIRLPOOL /45 Elite make from your showroom (NAVARANG Audio Video (P) Ltd) vide your cash Bill No.A-10015 of Book No. 001 dated[protected] at a price of Rs.32, 000/=( Rupees Thirty Two Thousand). The delivery was supposed to be made on the...
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Pinakin Purohit
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service/Unresponsive Customer Care/Area Sales Manager

I have bought Whirlpool Refrigerator 4 years back. Whirlpool has signed a contract with us that they will provide us free service for the next 11 years and only charge for Spares. I logged my first complaint with Whirlpool on 9th April, 2009. Customer Care personnel are just a useless front end. They are unresponsive. The complaint is still pending with them because as per them the spares that have to replaced are no longer in stock. Hence...
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devinder singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non cooling

Dear sir
we had purchased whirlpool refrigerator (405 ltrs) on 3/9/2008. But after one month it stoped working, i called the mechnic he told me that there is no gas in it so we have to fill it. he filled the gas and it started working.
Now from last 10 days the cooling of the refrigertor is very low and there is no ice in the upper section. I logged the complaint (HR[protected]) last weak .your co.repair centre executive told...
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BYOMKESH CHAKRABORTTY
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THE UPPER DOOR HAS BEEN DENTED IN TWO PLACES & THE LOWER DOOR ALSO SAME CONDITION

1. THE UPPER DOOR HAS BEEN DENTED IN TWO PLACES, ALTHOUGH NOTICED TWO YEARS BEFOR, WHICH WERE NEGLIGIBLE AT THAT TIME, UNFORTUNATE IT IS INCREASING DAY BY DAY.
RESULTING IT IS ODD LOOKING AND UNFIT TO KEEP IN THE ROOM, THIS TYPE OF SINKING LOOKS MOST UGLY WHICH ADMIT BY THE COMPANY REPRESENTATIVE.

2. THE LOWER DOOR ALSO SAME CONDITION IN THE MIDDLE PLACE.

3. UPPOER DOOR IS NOT PROPERLY CLOSING, AFTER PRESSING...
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Deepesh Nair
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE FROM CUSTOMER CARE

We purchased a refrigerator from Kerala. Within 6-8 months of purchase of refrigerator there were rust stain marks on the fridge

Thereafter, I lodged a complaint with the dealer who directed me to Whirlpool India. I complained to Whirlpool India (Complaint no 2322961) and they had informed me that they will look into the matter and revert. Subsequent to this there is no revert from the company's side for last two years.br...
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Amt_Blr
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor product and very very poor service

I have bought Whirlpool Master mind 26 Elite on the 27th Mar-09 from Pai International Indira Nagar Bangalore
Refrigerator worked well for the first one week post that ice started getting formed in the refrigerator section of the freeze.
I have register complaint on the 6th May -09 BG[protected]. On 8th May person name Mr. Mohan [[protected]]came and done temporary work. Actually he has closed the cool air outlet from freezer...
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Colonel G P RAO
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inaction by service centre at Bangalore

We have a 2-door Refrigerator of Whirlpool make duly covered by AMC upto March 2011. The equipment is out of order since 4th June .We have complained anumber of times to their Bangalore Service Centre.So far, no attention has been paid by the service centre. The latest complaint no. is 3998 dated 10th June. The service centre staff (Mis vineeta) stated that the refrigerator requires replacement of compressor unit and at present it is ou of...
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Rituraj Vibhuti
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Irresponsible Behaviour from Whirlpool Customer Support !!!!

Respected Sir,

I (Rituraj Vibhuti from Patna, Bihar) am a fan-customer o[censored]r brand Whirlpool. I owns Whirlpool Mastermind Refrigerator 250 ltr. (model no. FF26C), Whirlpool Magicook Oven (model no. 22C /wh) & Whirlpool 6th Sense Washing Machine (model no. 7230).
My washing machine warranty expired on 14th April 2009. As after that my machine has some problems & I called up the customer support from where...
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avinandan satpathi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non replacement within warranty period

my ac stabilizer needs to be replaced which is within the warranty period but has not been done despite repeated calls to the customer care since 15th april 2009 ....
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SANJAY GUPTA
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem not solve and done fraud

i have done a complaint on 28/5/2009 and came and say me that u r power pcb is not working they take cheque of rs2170/- to replace power pcb next day they came and say we got wrong pcb and we will back twomarow then no response from them agaian calling many times they came on 4/6/2009 and change my power pcb and say that u r old power pcb is in office we will send u back . but when they go again same problem start and i again give a call...
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Padmaja Iyengar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No attendance despite complaints & reminders

On[protected] I booked a complaint no. 1881 and 1887 regarding my washing machine and refrigerator
to Whirlpool India Service Call center on phone no. [protected].One Mr. Srikant attended my call and
assured me that their technician will contact me within 3 hours and fix up an appointment the same day
for attending to the complaint. Also, they quoted Rs. 340/- each for attending to my washing machine
and refrigerator...
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