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Whirlpool India Complaints & Reviews

www.whirlpoolindia.com
3.5
Updated: Apr 16, 2025
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2438
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Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍
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Whirlpool India reviews & complaints page 167

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M
Manish Khettry
from Pune, Maharashtra
Jun 30, 2009
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Fridge not functioaning properly and very unsatisfactory responses from services team.

Hi,

I am completely clueless of why did I go for buying Whirlpool product.The kind of harassment I went through after buying the product and the support and services provided by them in this regard has forced me to move against the brand and file a case here.
I have bought a fridge Whirlpool Mastermind in feb 2009. Not even 3 months did pass by when the product is under warranty period, the fridge started giving hiccups...
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Chetna Suralia
from Hyderabad, Telangana
Jun 30, 2009
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warehouse negligence

Currently we are residing in Baroda- Gujarat, India. We own a whirlpool front-load 5kg washing machine whhich got spoilt. Company's Baroda branch's technical person came to check the machine and said that machine needs to be taken to warehouse for repairing. Washing machine was collected from our house on the 19th of May 2009. I was told that they will return the repaired machine to us within 4-5 days. Today is 30th of June 2009...
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vijay garg
from Delhi, Delhi
Jun 29, 2009
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Defective compressor & insufficient cooling

I had purchased Icemagic EL-FF model whirlpool refrigerator in 2003 with 7 year warranty. It has been giving troubles from the very beginning. Company's service engineers have so far attended it 13 times during the warranty period. Almost every year, the compressor has been replaced. With every repair, I had to unnecessarily bear Expenses on service engineer's visit & gas filling. By now, I would have spent about Rs. 6000/-...
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PREM PRAKASH AGARWAL
from Mumbai, Maharashtra
Jun 27, 2009
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VERY BAD SERVICE

THE DRYER OF MY MACHINE WAS SUDDENLY STOP TO WORK. I CONTACTED CUSTOMER CARE AND THEY SUGGEST ME THE AUTHORISED SERVICE CENTRE AT RAIPUR. I ASKED THEM TO REPAIR THE DRYER. THEIR ENGINEERS?? REPAIRED THE MACHINE BUT ANOTHER PROBLEM WAS STARTED SINCE THEN. WASHING TUB WAS STOPPED. AGAIN CALLED THEM, THE AGAIN REPAIRED AND AFTER 3-4 DAYS ALL MACHINE STOPPED AND NOT WORKING AT ALL. I AGAIN ASKED THEM BUT THEY ARE NOT LISTENING....
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M
MUNISH GARG
from Gurgaon, Haryana
Jun 27, 2009
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extremely poor service and attitude of ghaziabad service centre

Munish Garg
Mob: [protected]
complaint no - BBR[protected]

I was under 2 years maintainance contract wherein the door end cap of my refrigerator broke
in feb., 09.
Complaint was lodged and the person came in with an open used part, which was
installed inspite of our objecting with the plea that this part is not easily available.
He was wanting rs 100 extra to which when confirmed from...
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M
MENABEN ABHERAJBHAI CHAUDHARI
from Kheralu, Gujarat
Jun 26, 2009
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PROBLEM IN COMPRESSOR AND BAD SERVICE

Dear Sir,

I purchase Whirlpool Freeze model no. 8900, 260 litres, elite model, sr. no. INA[protected] from M/S Sonal Sales corporation, patan dated 10/02/2006. Previously I have repair my freeze 2 times from whirlpool service centre, patan ( Gujarat ), M/S J.P.Freeze care & Refrigeration - patan and paid charges of Rs 2500 for compressor problem. Again problem has been created and are not ready to hear our complain. Also...
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P
Pratiti Bhaumik
from Ghugus, Maharashtra
Jun 25, 2009
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Machine Not Working for 1 month

Whirlpool Washing Machine - Sensation Elite is not working for one month. Complaint was registered on 30th May 2009 (Complaint No. 12431 - Phone Number[protected]. One Mr. Sudhakar- technician (mobile # [protected]) had visited the same day, examined the machine and again came on 1st June 2009, with the required parts to rectify the problem. Problem was specifically with the PCB and the Door Lock. He repaired the PCB part and said the Door...
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Bhaskar Chatterjee
from Machilipatnam, Andhra Pradesh
Jun 25, 2009
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Defective Goods delivered

I purchased a whirlpool 250l refrigerator, Model - FF26 Elite on October 3, 2008 from Zoom Electronics Emporium, 4, Ramcharan Sett Road. Howrah-711104. On delivery it was noticed that there was a dent in the main door and there was a water leakage problem. The visiting engineer from the Whirlpool assured that the door will be replaced within 7 days. However, nothing was done and subsequently a complain was lodged on December 11, 2008. The...
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Sunil S Bailwad
from Delhi, Delhi
Jun 25, 2009
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Delivery of the Fridge which is of different color and now no replacement

Hi,
I purchased Whirlpool 23 Elite Refrigator on 13th June 2009 from Ezone rajaji Nagar Bangalore of the color Graphite. Next day they delivered me the fridge of different color i.e. carbon. I sent back the fridge the same day for replacement. After 1 weeek they sent back the same fridge carbon saying that the company will replace it from my residence. After 2 days they sent one second hand fridge which I did not accepted. And now...
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NILAY BARAT
Jun 24, 2009
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BODY CURRENT OF THE MACHINE

I HAVE MADE COMPLAINT FOR AUTOMATIC DRAINAGE AND BODY CURRENT OF THE MACHINE ON 28TH MAY2009. AFTER TAKING 226/- AS SERVICE CHGS THE ENGINEER WITHOUT OPENING THE TOP PANEL TOLD ME TAHT THE TIMER OF MACHINE IS DEFECTIVE( THOUGH IT'S WORK PROPERLY) AND THAT HAS TO BE CHANGED AND THERE IS A VALVE PROBLEM THAT HAS TO BE REPALCED. AFTER A WEEK THE VALVE HAS BEEN CHANGED FOR RS.75/- AND I DON'T ALLOW HIM TO CHANGE THE TIMER WITHOUT ANY...
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S
SHAKTI SINHA
from Delhi, Delhi
Jun 22, 2009
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NOT ENTERTAINING COMPLAINT WELL WITHIN GUARANTEE PERIOD

I PURCHASED A SPLIT A/C ON 16/04/2009 AND AFTER INSTALLATION JUST BEFORE TWO MONTHS FROM TODAY MY A/C GAVE COOLING PROBLEM.I TALKED TO DEALER (ASIANA ELECTRONICS AT PATNA THE SHOP FROM WHERE I HAD PURCHASED THE A/C) HE JUST GAVE ME A CUSTOMER COMPLAINT CENTRES PH NO.[protected].I CONTACTED OVER THIS NO.ON 17/06/2009 AND GOT A COMPLAINT NO.PT[protected], IT WAS ASSURED THAT AN ENGINEER WILL VISIT MY HOME BY 18/06/2009.A PERSON VISITED MY HOME...
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V
Venugopal V
from Mumbai, Maharashtra
Jun 22, 2009
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Pathetic After Sales Service

I have a whirlpool washing machine to which I regret of purchasing this product due to poor and III class service provided.

Washing machine is under AMC and I raised a complain (No: 13318) on 29th May 2009 (today is 22 Jun 2009) regarding water leakage onto the floor. Service person visited on the next day and said some part (I understood it as bearing) has to be replaced and he would need 2 days. Until now this problem has...
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pratyush chowdhury
from Kolkata, West Bengal
Jun 20, 2009
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defective item ab initio, worst customer service

Dear Sir,
I bought a washing machine of whirlpool model SPLASH on 27.10.08.The person who came to fit the machine had fitted it and after giving demo he left. After few days, we noticed water is leaking 4om the point of junction of tap and the waterpipe of machine.we informed the company and they said it was a pipeline problem. we were out of station for few months then, wen we came back our plumber said the line was fine.on further...
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B
balasubramaniyam
from Kanchipuram, Tamil Nadu
Jun 20, 2009
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delivery of damage damaged product

we have purchased frost free fridge on Jainsons electronic fest on 17th April 2009. They delivered damaged product and we inform to installation engineers about fridge is damaged, engineers said they will replace shortly. But no response from Whirlpool service center engineers. Then we made a complaint to company for replacement(vide complaint no. 31853 on 21st April 2009). No response from company or dealer still date. So dont buy any products...
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V
Vineeta Harlalka
from Gurgaon, Haryana
Jun 19, 2009
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DEFECTIVE delivery of Refrigerator-WHIRLPOOL/45 Elite

Dear Sir/Madam,

SUB: DEFECTIVE delivery of Refrigerator-WHIRLPOOL/45 Elite

This is to bring to your kind notice that I had purchased one Refrigerator of 450 LTs capacity-WHIRLPOOL /45 Elite make from your showroom (NAVARANG Audio Video (P) Ltd) vide your cash Bill No.A-10015 of Book No. 001 dated[protected] at a price of Rs.32, 000/=( Rupees Thirty Two Thousand). The delivery was supposed to be made on the...
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Pinakin Purohit
from Vadodara, Gujarat
Jun 18, 2009
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Bad service/Unresponsive Customer Care/Area Sales Manager

I have bought Whirlpool Refrigerator 4 years back. Whirlpool has signed a contract with us that they will provide us free service for the next 11 years and only charge for Spares. I logged my first complaint with Whirlpool on 9th April, 2009. Customer Care personnel are just a useless front end. They are unresponsive. The complaint is still pending with them because as per them the spares that have to replaced are no longer in stock. Hence...
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D
devinder singh
from Mumbai, Maharashtra
Jun 17, 2009
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non cooling

Dear sir
we had purchased whirlpool refrigerator (405 ltrs) on 3/9/2008. But after one month it stoped working, i called the mechnic he told me that there is no gas in it so we have to fill it. he filled the gas and it started working.
Now from last 10 days the cooling of the refrigertor is very low and there is no ice in the upper section. I logged the complaint (HR[protected]) last weak .your co.repair centre executive told...
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BYOMKESH CHAKRABORTTY
from Jayamkondacholapuram, Tamil Nadu
Jun 17, 2009
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THE UPPER DOOR HAS BEEN DENTED IN TWO PLACES & THE LOWER DOOR ALSO SAME CONDITION

1. THE UPPER DOOR HAS BEEN DENTED IN TWO PLACES, ALTHOUGH NOTICED TWO YEARS BEFOR, WHICH WERE NEGLIGIBLE AT THAT TIME, UNFORTUNATE IT IS INCREASING DAY BY DAY.
RESULTING IT IS ODD LOOKING AND UNFIT TO KEEP IN THE ROOM, THIS TYPE OF SINKING LOOKS MOST UGLY WHICH ADMIT BY THE COMPANY REPRESENTATIVE.

2. THE LOWER DOOR ALSO SAME CONDITION IN THE MIDDLE PLACE.

3. UPPOER DOOR IS NOT PROPERLY CLOSING, AFTER PRESSING...
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Deepesh Nair
from Chandigarh, Chandigarh
Jun 15, 2009
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NO RESPONSE FROM CUSTOMER CARE

We purchased a refrigerator from Kerala. Within 6-8 months of purchase of refrigerator there were rust stain marks on the fridge

Thereafter, I lodged a complaint with the dealer who directed me to Whirlpool India. I complained to Whirlpool India (Complaint no 2322961) and they had informed me that they will look into the matter and revert. Subsequent to this there is no revert from the company's side for last two years.br...
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Amt_Blr
from Noida, Uttar Pradesh
Jun 15, 2009
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Very poor product and very very poor service

I have bought Whirlpool Master mind 26 Elite on the 27th Mar-09 from Pai International Indira Nagar Bangalore
Refrigerator worked well for the first one week post that ice started getting formed in the refrigerator section of the freeze.
I have register complaint on the 6th May -09 BG[protected]. On 8th May person name Mr. Mohan [[protected]]came and done temporary work. Actually he has closed the cool air outlet from freezer...
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Recent comments

Refrigerator is not cooling since 14-Apr-2025, after making some beep noise.
RK
[email protected]

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