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Whirlpool India Complaints & Reviews

www.whirlpoolindia.com
3.5
Updated: May 10, 2025
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2438
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Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍
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R
richachugh23
from Delhi, Delhi
Jul 29, 2009
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Improper Cooling

I had registered a complaint on 8.07.2009 at the Delhi Call Centre of Whirlpool India regarding cooling not proper and eatables getting spoilt in my Whirlpool Refrigerator. I was told by the Service Engineer that a part needs to be replaced which was at that time not available at the delhi service centre and required to be shipped from Pondicherry. I waited for couple of days and then started calling the Delhi Call Centre for updates. It's...
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DR.KRISHNAKUMAR
from Thiruvananthapuram, Kerala
Jul 28, 2009
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unfair service charge

Dr.
Krishna Kumar
Kavitha Bhavan
Udyogamandal P.O
Ernakulam 683501
Con. No. [protected]

To,
The Service Head
Whirlpool India Ltd
Kerala Zone
Ernakulam


Sub: Complaint regarding the replacement of an adopter



Sir,
I would like to draw your kind attention that I am furnishing below. Please be informed...
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S
Sankari.S
from Bengaluru, Karnataka
Jul 28, 2009
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Pathetic customer care and service engineers for Whirlpool

Respected Sir,

We bought a Whirlpool fully automatic washing machine in the month of April 2009 probably two months the latest model of whirlpool fully automatic washing machine. In the mid of july 2009 the machine was not working so lodged a complaint in the customer care but i haven't heard from them till now which is almost the start of Aug 2009. The sent a service engineer after two days of calling the customer care...
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S
Sonik Porwal
from Gurgaon, Haryana
Jul 28, 2009
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Service Response

I had bought a whirpool AC few years back with their Home Care Plan. The knobs on the AC got broken in the first year of operation itself. I have repeatedly complained to the company to no avail. Problem still continues and their is no response.

Latest I filed or tried to file, a complained on July 23, 2009 at their complaint number for Delhi and had some very disgusting experience.

1. Was told the complaint...
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C
Chitta Ranjan Rath
from Bengaluru, Karnataka
Jul 26, 2009
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unhappy with ezone customer service

Future Group is big name but probably the customer service is worst that I ever seen in my life. I booked a refrigerator on 19th July 2009(Sunday) at ezone Koramangala Bangalore branch by paying Rs 1500. I On 21st July 2009, I got a call to make full payment and the consignment will be delivered on the same evening, but it never happen. As I did not like the display piece I requested the concerned person not to deliver it and they promised...
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R
rao c s
from Mumbai, Maharashtra
Jul 26, 2009
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no cooling

DEAR SIRS


I BOUGHT WHIRLPOOL REFIGERATOR ON 21 ST JAN 2006 FROM YOUR AUTHORISED DEALER M/S SAI GALAXY AT MATHIKERE, BANGALORE.

THE MODEL IS F23 CLASSIC PLUS ( MODEL NO 9000 ) SERIAL NO INA[protected].

IT WAS GIVING SATIFACTORY SERVICE TILL 7 TH JULY. IN THE MORNING OF THAT DAY MY WIFE NOTICED THAT THERE IS NO COOLING. IMMEDIATELY I RANG UP THE CALL CENTRE AND REGISTERED A NO COOLING COMPLAINT...
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Sanjeev Sharma
from Delhi, Delhi
Jul 23, 2009
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Worst Product and Crap Customer Service

I had bought a Window AC from a dealer in Dwarka about a month and a half ago . My pain started the moment I switched over to Whirlpool from Hitachi ( Best AC company ) . Its been more then a month that no one ever visitied/called/cared to give me any demo . I had to got my AC installed from pvt mecahnics in the Area and they helped me understandning the junk mecahnics.

After a while I discovered that I was shown Elite model...
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Dr Shalini Vohra
from Agra, Uttar Pradesh
Jul 23, 2009
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No Service even after AMC

I, Dr Vohra have a Whirlpool Fridge -450l. I Have taken AMC for the same and my Home Care Plan Application No. is-HP04065660.
I had put in a complaint on 19-7-09 at 1.50PM and my comp no. is-DL[protected].
Same day within an hour Engineer visited and told that it needs gas refilling which will be done next day and since I had guests for dinner I requested the service centre to do it on same day so they sent a person for gas...
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J
Jino Jose
from Gurgaon, Haryana
Jul 21, 2009
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Company has not ready to replace/repair the machine

HI
i am jino jose and I bought one splach modal washing machine on 28/04/08 from Alappattu agencies Thodupuzha .The machine have two year warranty.up to now five times the machine showing the complaint and three time the comany had change the spiers including the mother board.Last time they agree me for the replacement .Now again thats not working but I did not get any response from the delear or the company....
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C
CH.R.PRASAD
from Bengaluru, Karnataka
Jul 17, 2009
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more cooling,compressor not shut off

Hi,

My name is prasad. I bought a fridge in 2003 from whirlpool with guarantee for7years.
Last month (june), our fridge had a problem of getting more cooled. So we are trying to placing complaint but your customer care no's are not working and also trying to mail through your website but not delivered the mail also.

kindly do the needful to get a prior service from whirlpool as soon as possible.br...
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M
M. Oberoi
from Mumbai, Maharashtra
Jul 17, 2009
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Bad service

Hi, My under warranty fridge is bad from last 5 days. I got the complaint registered (NB[protected])to the call center. People from local repair center visited promptly to find that compressor is faulty on Monday. until thursday, they have been coming and going everyday, I am yelling at them at least 4 time but the problem not resolved. Thursday they closed my complaint number also without a resolution. I called again and registered a new...
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S
sidharth suneja
from Delhi, Delhi
Jul 15, 2009
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disgusting service of the company

I have never seen such worst service of any company like whirlpool.our fridge was not working properly so we lodged a complaint against it.our fridge was taken away to the workshop on 24june, 2009 n was told that it would return in 2 days and since 10days have passed bt we have not received it yet.we called customer care so many times and even talked to the senior officer gautam but we have not recieved our fridge.we are facing various problems...
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Biju Ravi
from Pune, Maharashtra
Jul 15, 2009
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Pathetic Service from Whirlpool and Sri Maruthi Engineering

Dear Sir/Madam,

I have been requesting Whirlpool for more than a month to get my washing machine repaired. Eventhough I was covered under their home care plan. They still charges me evertime which is a form of cheating and i dont expect these things from a big reputed firm like Whirlpool. Below is string of correspondences made with whirlpool for which till date i have not rcvd any response. Even their local service agency...
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F
Faiyaz Manglorkarr
from Mumbai, Maharashtra
Jul 14, 2009
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appalling customer service

This is the height of appaling customer service from WHIRLPOOL - We thought that escalating the issue to VP - customer service woul help, instead they all are working like a government body rather than an MNC...I would like to bring this to the attention of whirpool USA, but have no link to mail!!!
Check below series of mails.


Dear Mr.Kapoor,
We are sorry to say, but there is neither any revert to our...
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Bhupendra Singh Pundir
from Gurgaon, Haryana
Jul 12, 2009
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Poor Product & Worst Service

Dear Sir,
I have been a fan of Whirlpool few years back when I first purchased an Air conditioner & then I purchased a Washing machine & then a double door 340L refrigerator. Keeping in view the Service provided by Whirlpool during the years o[censored]se, I had recommended Whirlpool to a number of friends of mine.

This year I had called for a service engineer for service of my AC & washing machine and my Refrigerator...
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K
K S THAMIL
from Noida, Uttar Pradesh
Jul 11, 2009
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Whirl-pool extended warranty

I had purchased a Microwave Over with Whirl Pool. Before its expirry of warenty, I had opted for extended warenty on 20.03.2009 with their authorised service centre" Mothers Home care" vide Invoice receipt number 26857. and paid the money. The warenty is for the period from 20.03.2009 to 19.03.2010.
There is a proplem in the equipment since april 01, 2009, when ever we telephone them either they give a complaint number dont...
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R
ravi sugandhi
from Shujalpur, Madhya Pradesh
Jul 10, 2009
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very bad customer care service

I had registered a complaint with Whirlpool customer care, here in indore on the[protected]Complaint number: IN[protected]), as my ro has not been installed till date I get the ro in oct 08...
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Gauri Nikhil Chaudhary
from Mumbai, Maharashtra
Jul 6, 2009
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Various problems in its first year

My parents purchased a 310 litre professional refrigerator DLX royal galaxy.Its SY-INA08150598 purchased on 25.07.2008.The following problems were encountered within its first year of purchase:-

1].Defective piece-which was returned only to be replaced by a dented refrigerator whose freezer door does not close properly.

2]Leakage of water and ice formation in the ZoneIV last compartment-which was repaired.br...
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Dr Sanjeeta Rani
from Akbarpur, Uttar Pradesh
Jul 4, 2009
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No service for under warranty machine

I purchased one fully automatic washing machine H65 model of 'Whirlpool' make vide bill no. [protected] dated 27.09.07. The company provides 2 years warranty i.e. the machine is still under warranty. The machine suddenly stopped working recently & I registered a complaint with the Whirlpool India ltd vide my complaint no. HR[protected] at their call center no.[protected]. I was promised a prompt service by 6.00pm on the same...
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J
Jinesh
from Mumbai, Maharashtra
Jul 3, 2009
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Refrigerator smells stinking

Hi,
I have purchased a double door refrigerator in April – 2008. Now I am facing certain issues in this product which are listed as follows
1. Low Cooling
2. Taking lot of time to create Ice
3. Refrigerator smells stinking
4. Vegetables are getting spoils.
I have made complained when it was in warranty period but unfortunately the complain has not been resolved. I have made lot many efforts...
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