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Whirlpool India Complaints & Reviews

3.5
Last updated Apr 23, 2024
Complaints 3571
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Whirlpool India reviews & complaints page 169

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S
SUSHIL KUMAR KEJRIWAL
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water leaking

Dear sir

i have purchased fridge on 25.08.2008
whirlpool450LDLX PROF REF INOX
FROM GREAT EASTERN APPLIANCES PVT LTD KOLKATA
MY ID NO IS-KL/C/0808/35769
SINCE LAST 10DAYS WATER IS LEAKING IN THE FRIDGE

LOGED COMPLAINT ON 05.05.2009 VIDE COMPLAIN NO-KL[protected]
AND ON 08.05.2009 VIDE COPLAINT NO[protected]

BUT AFTER REPEATED TELEPHONE TALK NO ACTION HAS BEEN...
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amit suryakant nisal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor & harrassed response by service centre

my name is amit nisal from pune my customer id is pn/c/0409/11/727 .
I have purchased whirlpool's( which they say as no1 company ) 185 ltr refrigerater as model name Genius in jan.09.
Within 4 months ( before 20 days ) i had a problem that itis not working properly ( not cooling ) so i register my complain to whirlpool's care centre & they gave me my id complaint no. (compl. no [protected] )etc. After that their...
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Partha Chauhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Product delivery and product replacement delay

Sir,

I want to bring to your notice about the problem which i faced whilst purchasing a whirlpool Refrigetrator. In the begning itself a faulty product was delivered which was not functioning properly and after the service engineer had visited he was very reluctant to replace the product and was passing the buck to the dealer from which the product was purchased. On speaking to the dealer he said that it was teh company which...
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Nivedita Babtiwale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by service engineer and not been able to rectify the refrigerator

To,
Manager
Whirlpool

We have been using 165L Whirlpool refrigerator for 7 years now and luckily we have had no issues with the refrigerator till September 2008. But we observed less cooling and things were getting spoilt so decided to call ‘authorised’ service engineer rather than handling over the refrigerator to free-lance mechanic. And there was our mistake.

Inspite of repeated...
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ADITYA VERMA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst after sale service of whirlpool ac

WHIRLPOOL IS THE WORST COMPANY I HAVE EVER SEEN AS FAR AS AFTER SALES SERVICES IS CONCURN AND THE WORST PART IS ITS MANAGEMENT IS ALSO IRRESPONSIBLE

I HAVE SEND SOME MAIL TO MR SANDEEP SADHU WHO IS THE CUSTOMER SERVICE HEAD FOR WHIRLPOOL INDIA BUT NOT GETTING ANY SOLUTION OFG MY PROBLUMS PLS ADVICE WHAT DO I DO FOR MY MENTAL AND MONITARY HARRASSMEN.

Dear Mr Sadhu.

First of all i would like to say...
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RAJESH MEHTA
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harrasment by service personnel and damaging my washing machine completely

TO
THE CUSTOMER CARE DEPT
WHIRLPOOL INDIA PVT LTD

REG: UNSATISFACTORY& NEGLIGENT SERVICE

SIR
THIS IS TO BRING TO YOUR NOTICE ABOUT THE HARRESMENT AND MENTAL TORTURE WE HAD TO UNDERGO DUE TO NON COMPETENT SERVICE ENGINEERS WHO COULD NOT SERVICE MY WHIRLPOOL AUTOMATIC WASHING MACHINE SINCE 5 DAYS BY YOUR SERVICE AGENT FOR NORTH CHENNAI .

TO MY SURPRISE INSPITE OF NOT...
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Padmanabhan MS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR CUSTOMER CARE & COMPLAINT RESOLUTION

Hi,

Let me hope let this complaint can resolve my defects in the Washing Machine.
I have to say the Whirlpool Customer Care executives are not ethical/professional way of responding the queries. I'm one of the victim where my complaint is not properly responded. Still my complaint is open, all most 2 weeks completed after logging a complaint to the Customer care but no one bothered to respond my call.
Every...
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Vineet Garg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Repairing and really bad customer service

We have a Whirlpool refrigerator and it stopped cooling around 5 days back. We made a complaint and the engineer from the company came only after 4 days. Yesterday he said that a it is a problem of lekage of gas. So he changed that part and took from us hefty service charges.

Now, even after the repairs the problem is not solved and refrigirator is not cooling. Inspite of regular complaints the company officials are not giving...
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N
naeem sheikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE SUPORT

Whirlpool Complaints - Poor Services




Poor Services
Dear Sir/Madam,

I am Naeem Sheikh from Pune Maharashtra.
I have purchased a Whirlpool Refrigerators on 24 Feb 2009 with 5 Year Warranty from Reliance mart, Kharadi.

There were two things highlighted on this particular model : Fast cooling & no need of stabilizer.

On very second day of...
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Dinesh C Joshi
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON AVAILABILITY OF SPARES

I ahd purchsed a Whirpool 285 liters EELITE refirdgerator = Model No: 6578. On 23.04.2009, two plastic door shelves suddenly cracked and fell down. The folding shelf also had cracked earlier. I went to a store selling Whirlpool products to buy replacement for the above mentioned broken parts. I was directed to their Service Center at Nirala Nagar, Lucknow. I went there and was informed that I should log a complaint with the Customer Care...
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Arun Chandak
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air Conditioner not at all functioning

I have a very bad experience in getting my Whirlpool AC repaired. Firstly after much market research and on advice of my dealer I had purchased this Whirlpool Magicool Airconditioner 1.5 TON. Eversince the machine has been installed in April 2006 it has been consistently cooling till the last summer of 2008. Seeing excellent service record of Whirlpool I opted for a 5 year service contract with the company on 08.11.06.
After this...
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NISHA R. SHAH
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFRIGERATOR

I have purchased one Whirlpool 260 Ltr.(FUSION - New Royal Titanium 4S) from M/s. Sales India Ltd., Ashram Road, Ahmedabad on 23/7/2008 wide Invoice No. 21952, Chalan No. 11646 Dt. 23/7/2008.
My Customer ID is Ah/C/07*08/44203.
During the last eight month, I have lodge the complaint 4/5 times, regarding the working of indicators, different cooling levels & main door.
Their technician has repaired the indicator twice...
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Bhavin Jayswal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Product Launch from Whirlpool

This was my worst expirence with any product and service I had purchased in my life.

Name: 650s
Model: 11579

I purchased new Whirlpool Washing Machine 650s(6.5 Kg) and i got Defective product from Whirlpool. It seems that Whirlpool has launched Defective Product in Market without Testing.

Hoping an Washing Machine replacement ASAP without any delays and repair works.

Bhavin...
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Neeta Gupta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMC does not cover part and very bad service

We purchased a double door in 2004 and took AMC in 2006 through Whirlpool authorised agent not only for the fridge but purchased a 7 year garuntee stablizer also. The fridge stopped functioning in April 20. 2009. The service engineers firstly cannot point out what is wrong immediately. One man says its the gas the next says its some other part the third person comes and replaces the compressor. They charge us Rs. 1200 for a dyer (please note...
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Mukesh Tomar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No satisfactory action

To,

The Manager
Whirlpool Company

Sir,

I take reference to our repeated telecon the undersigned had with your local office at Faridabad on the above subject.

This is my first experience with Whirlpool and regret to say this turns out be my nightmarish experience I had so far having bought a Whirlpool brand AC.

I have purchased 2 window and 2 spilt Whirlpool...
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ajay kalol
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEFECTIVE AIR ONDITIONER

From: -
Mr.Ajay Gupta,
24, Vasant Vihar Society,
Panchwati area,
Kalol-382721
Distt: - Gandhinagar’
Gujarat
Date: -04.04.2009
To,
The Chief Executive Officer
Whirlpool of India Limited
“Whirpool House”
Plot No- 40, Sector- 44
Gurgaon – 122002
Haryana
“Attention: The Chief Executive Officer“br...
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mahesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator not working at all

I had bought whirlpool ref 410 lit elite model on 4 May 2008 from 'BEST BUY', 7-2-650 &651, R P ROAD, SECUNDERABAD in the name of my wife RITU .Presently I am in VISAKHAPATNAM since June 2009.On 9 th mar 2009, there was a problem in the cooling .I reported the complaint through their call centre and they filled the gas after 7 days in their work shop .However after 5 days again refg. started giving problem and there was no cooling...
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S. Nambi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Door Problem

My Fridge S.No is INC[protected] mODEL NO. WRDH210J23

The bottom rib on the door which rests on the hinge is broken. I am complaining to the company on Toll free number for the past 45 days. When I quote the serial number they read some other name.(Data base is not well maintained). Then after lot of difficulty I got the complaint number and a person from service centre(Pondicherry) visited and said he will come with spares to...
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dharmendra singh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not coolong

sir/ madam

i got my whirlpool refrigerator in the month of November. No one from the registered office came to install it, I myself instaled the refirigerator and it was working very good but now a days its not cooloing properly
so please send your engineer to repair it

dharmendra singh naruka

41, RFC colony

sirsi road vaishali nagar

jaipur...
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PREM GADHOKE
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR QUALITY REFRIGERATOR

Dear Sir

WE had bought a Whirlpool Refrigerator(FF-350 ELITE) on 1ST JUNE 2004.Our refrigerator starts giving problem after 6 months of purchase.The problem is that cooling stops in lower refrigerator part and the food inside gets perished.

Once the refrigerator had also gone to the sevice centre but came back with same problem. The person who came to home as repair worker /engineer had also changed the parts...
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