Whirlpool India Complaints & Reviews

I have been having a huge problem with the refrigerator I bought from Whirlpool since last two years. All my request for after sales services are delayed for months and need lot of time in chasing a series of people from Whirlpool. It is such a waste of time and energy. Almost every one at their customer care centre are liars and have least respect for their valued customers.

I strongly recommend no one should even consider...

I have been trying to get service on a fridge within its warranty peroid, from November 2008. There have been many useless interactions with this company, Whirlpool - so anyone reading this, do avoid stepping into the Whirlpool that sucks you down down down!
I'm involving the consumer guidance society of india - let's see where that leads.
It's all very disgusting, dealing with companies like this. I have mailed...

Dear Sir or Madam,

I bought WHIRLPOOL REFRIGERATOR (310 ICE BERG) MODEL No. 9837 as on dated: 10/03/06 from M/s. Galaxy ( A Unit of S. R. Marketing) 47-10-7, Near Diamond Park, Dwarakanagar, Visakhapatnam. But it is not working properly since from the date of purchase. We made complaint and one person came from whirlpool service centre, Vizag to see the problem and He is unable to rectify that problem and He is charged Rs....

I have Whirlpool T-50 washing machine and I have its 2 years AMC also. I had registered my complaint on 19th Feb. Almost 2 months now but still the machine is not repaired. Several calls made to customer care and Pune service center have gone down the drain. I even contacted 'Rajesh Verma', Pune service center incharge. But he passed on the phone to his seceratary and she promised to get back to me in 1 hr with the status but never...

unsatisfied servicing...

March 26, 2009.

To,
The Regional Provident Fund Commissioner
EMPLOYEES PROVIDENT FUND ORGANISATION
New Delhi-110001.

Dear Sir,

Sub: Non receipt of PF Amount vide “PF Account No. DL/5864/3826”
(Whirlpool of India Ltd.)
With reference to the above, I beg to inform you that in spite of several reminders to my previous Employer (Whirlpool of India...

Dear All,
I purchased 230 Ltr freeze from purohit appliances, Anand, on 23/04/2004 with seven years protection plan warranty. Compressor of the freeze failed twice since the purchase till today within this four and half years. I worried for the quality of the compressor company provided. Why it is happen frequently? Is the Refrigerator given to me is faulty piece? Should the compressor warranty is now start from whenever they replaced...

I bought my machine 2 years ago.Machine came with a problem of water switch n level something.When the demo man came, he told us machine is ohk.N then I packed the machine n kept it, as i was going to US.Now, when i came back from US n shifted to the new house 6 months ago, I opened my machine n started.As told by the demo man that there is no problem then too i was not satisfied .I called the service man n told this problem.He said, "for...

We had purchased a Whirlpool Delight Refrigerator Model No.10017 DLX on 22 Oct 2006. We had purchased product from a Reputed Company with the purpose of getting good quality product that long laster with fewer problems. During installation, their representative suggested to buy their stabilizer for protection against voltage fluctuation. We purchased the accessory and installed it too for optimum functioning of the product.
However,...

After receving the Letter from Bajaj Finance about The Loan Clearence a sum of Rs 1030.00 has been deducted from my account. I have recieved the letter on 31/01/2009 and amount has been deducted on 05/02/2009. I do have approached the Incharge person of this in Bangalore and they promised that my money will be resubmited by 1 month but its already more than a month. If withinn 1 week i dont hear anything from your side i will file a complaint...

dear sir/ madam,
Sub: Regarding refrigerator of Whrilpool, which I bought on14.04.2005 (Compressor under 7 year warranty as also refrigerator under comprehensive Home care Plan No. HG[protected].
The first complaint lodged vide no DN[protected] on 18/01/09 and I was promised that engineer will visit next day. Time was also given. Phone no. and address were updated. Nobody turned up nor any body bothered to call back. I called...

I have purchased Auto Washing Machine F65 Steel ( Whirlpool ) on 26/4/08 ...

Complete Front Electronic Panel got changed after 2 Months ...
Again Complete Front Electronic Panel got changed yesterday ( 18/3/09 ) ...

As Machine will be completing 01 year .. i have been told to pay Rs 22, 00 for extended warantee for next two years .. as parts will be replaced free of charge ...

This means...

I had purchased Ebony Deluxe machine from Tata Croma (Ishanya mall), Yerwada, Pune. During demo it was found to be defective piece (PCB problem) & we were promised replacement with-in 3 days. 10 days have passed since then, but we didn't get the replacement. When inquired at whirlpool centre, we were told that the machine will not be replaced, only PCB can be replaced. I am not willing to do it, as I had paid for new washing machine...

On 17 Jan 09, I purchased a Top loader whirlpool washing machine. Since the first time I have used the machine it has been making a grinding and clapping noise. To me this is not what a brand new machine should sound like.

I went back to the company where I bought the machine and reported the matter. We immediately contacted the whirlpool help line and complained about this. I was assured that my complaint whould receive immediate...

We have got whirlpool fully automatic washing machine which is covered under AMC. It is not working for the past one week. We have made complaint already. Just service person came and he said some PCB board to be replaced and it seems there is no stock at present. We are finding difficult in washing the clothes for the past one week. There is no proper response and the reason is part is not in stock. Is the PROPER CUSTOMER SERVICE?...

HD[protected] - This is my complaint number which had been filed abouta month back with whirlpool helpdesk. My refrigerator has conked off in this mid summer and i ahave been desparately trying to contact the service desk for replacement of the refrigerator, after one of their representatives came, checked and promised replacement of the fridge since its under warranty. But after that no one has turned up and despite me calling almost everyday,...

On 6 feb I made a complain of not working fridge. On 7feb service engineer visit and charges over Rs 200 for service charge and Rs 300 for changing relay. While in user guide it is told that we have to pay Rs 100 as service charge. On the eve of next day fridge again got the same problem. And the engg. is out of station for three days. It is very much uncomfortable without fridge for three days including two days of holi. Please takd the...

Hi,

I bought a Whirlpool 405 Ltr. Refrigirator from e-Zone Delhi (Vikas Marg) branch on 5th March 2009. They promised to deliver the product to me by 7th March 2009. I told them to deliver the product to me on Sunday 8th March 2009.

Company promised me to deliver the product on March 8th 2009 and I got the confirmation call from their warehouse on Saturday 7th March 2009 that I will get the refrigerator in between...

SIR
MYSELF DOING JOB IN NTPC KORBA.I HAVE ORDERED FOR WHIRLPOOL FRONT LOADING WASHING M/C PUD 651 ON 20TH OCT 2008 IN PUSHPAK ELECRONICS, KORBA, CHHATTISGARH.I ALSO TALK TO MR. PRIYANS, BM OF CHHATTISGARH.HE ASSURED ME THAT I WILL GET THE M/C IN JAN 2009 DEFINITELY.AFTER JAN I AGAIN CONTACT HIM.HE TOLD THAT IT IS IN THE TRANSIT. BUT TILL NOW THERE IS NO SUCH ASSURANCE TO GET THE M/C...

* year of purchase @ 2004
* problem started of cooling within warranty period
* service was given after lengthy communication with higher officials, in @ 2008.
* again problem of cooling started in feb '09.
* no service person turned up for inspection within 36 hours of complaining.
* product as well as service from whirlpool is very much below standards.
* rating if to be given should be in...