Whirlpool India Complaints & Reviews

I had registered a complaint with Whirlpool customer care, here in Hyderabad on the 16th (Complaint number: [protected]), as my washing machine stopped working. A total goofball showed up on the 17th who had no clue about what was needed to be done. Even his tester was not working. He undid and then tightened some screws here and there and finally declared that the timer is faulty. He said he will bring a new one in 2 days and left.
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Sir,
I have purchased a Whirlpool washing machine model sensational Elite Sl.No.INBO71602405 on 21.05.07. There have been frequent problems with the machine and almost all the service personnel visited our house frequently. I am not able to have the list of visits and the nature of complaints as they are giving any call sheet or copy of the details of fault attended on each visit.
In the present context, I have booked a complaint...

Hi,

I got email id from a lady when i called[protected]. this email id was for executive @ whirlpoon india.
I have purchased whirpool's NEAT N fresh tuppelware refrigerator kit for Rs.1200
when i visited the dealer it was for Rs.1050
MRP on the kit is Rs.1200 and we called the guy to repair AC and he bought is along with him. Prices on MRP is always more then sal price.. we are i think fooled for...

I bought a new Whirlpool double door refriferator There is a problem of the doorit is not closeing properly since day one... I contacted Whirlpool on this number 6008558and they gave me false answers stating that the supervisor will call me within one hours time but no answers. Every time I call this the same answers If I ask them to give me the email address of their Managing director. They disconect the phone Immediately....

AFTER EXPIRY OF AMC, I APPROACHED FOR RENEWAL OF AMC, BUT THE COMPANY REFUSED TO DO SO. AFTER SOME TIME ON[protected] I COMPLAINED ABOUT THE MACHINE, ENGINEER CAME, INSPECTED AND TOLD ABOUT AN EXPENDITURE OF ABOUT RS.1000. I REFUSED AND THOUGHT TO BUY A NEW MACHINE BUT THE ENGINEER HAD SOME MALAFIED INTENTION IN HIS MIND TOLD ME THAT INSTEAD OF BUYING NEW MACHINE HE SUGGESTED TO OVERHAUL THE SAME MACHINE AT THE COST OF RS.3350. HE TOLD ME...

machine notworking and no customer care numbers available. those of Indore (MP) are changed. no response from anybody....

Hi,

I would like to share my experience regarding Whirlpool service. Its the worst any company can provide. I had lodged a complaint with their customer care about noise and vibration (machine used to get displaced atleast by 1 - 2 feet!). 10days and still no being has attended the call or bothered to inform. I have till date followed it up 7 times with the customer care centre(this is the only face they have for service,...

Worst Service No.1 Whirlpool Customer Care Chennai, Ramavaram & West Mambalam.

Affected Customer:
I think we are Unluckily Purchased a Whrilpool 210 Split Air Conditioner.

Due to Our Home Shifted we have contacted Whirlpool Service Centre for Re-installation of A/c to the new home. After this Mr.Chelliah No.1.Fraud Came and Re-installed the A/c. After this within 10 minutes Because of his wrong connection...

Whirlpool 340L Professional

I baught new Whirlpool Refrigerator 340L Professional from Reliance Mart. Since I baught there is water leakage problem inside refrigerator, every day water fill at the bottom of vegetable try even though there is nothing inside refrigerator.

I did complain to Reliance and Whirlpool, Engineer came from both sides but problem is not solved at last Reliance gave me new same model Refrigerator...

we had purchased a Refrigerator Ff 3501 Ice magic elite from M/s Harsha, Hubli vide bill no. 4CG 00019 dt, 04.04.2005.
unfortunately it developed troubles very soon.
since the product was under warranty, the service centre employee took the fridge to the service centre on 28.04.2008 citing replacement of compressor and promised to return the fully repaired fridge within a week.
we recieved the same only after 3 months....

i purchased 340 ltrs whirlpool refrigerator from jindal electronics pvt ltd.NABHA, DISTT-PATIALA, PUNJAB some months ago.after 3-4 days of our purchase the refrigerator stopped working.we called the dealer and they changed our refrigerator.the new refrigerator again showed defective functioning.we made a contact to service centre patiala through our dealer around 4-5 times.they came and checked but not able to remove the defect.last such...

This complaint will give us the clear picture how the so called world renowned company treats its customers in 3rd category country like India and cheating the customers.
Complainst starts here:
Dear Sir/Madam,
My cousin brother(Mr. Mrinmoy Ghosh) has bought a Refrigerator - 200LT GENIOUS XL PREMIER, Model-10485 W/Pool, Sl No. INC[protected] from M/S New Audio Vision(Authorized Distributor of Whirlpool), ChandraKona Road,...

We bought a whirlpool iceberg 7 months back and 10 days back from now, we have a broken door hinge. It takes two people to open and close. We have been calling ever since and what we receive are promises and more promises every time. Once a whirlpool guy turned up made an excuse about part replacement and never showed up.

We have never handled such a situation before, maybe somebody who has faced a similar situation can guide...

Sir,
I purchased Whirlpool Refrigerator Model 215 Elite from M/s. Santosh Traders, 19 Ganesh Colony, Pratap Nagar, Nagpur-440022 by my name Kishor M. Totade on 15/10/2002 Sr.No.INA[protected]. Now my fridge is not working properly so I sent complaint on 19/04/08 to your Mumbai Office through your Hotline No. [protected]. After three days your Engineer visited and checked the fridge. He told that the compressor needs to be replaced....

complaint already made through phone at chennai, 600089 service centre in connection with washing machine breakdown. machine is continously running in a spinning condition as sooon as giving the power supply and water is not released.panel is out of control. please advise engr. to attend at the earliest. machine sl.no.INBO70202117, model9855, date of purchase 15.01.07. my residential phone no.is[protected]...

Sir,
My whirlpool sensation washing machine went out of order while on use on 11.09.08 and immediately I informed the service centre at Cochin and as per their suggestion, registered the complaint at the whirlpool complaint call centre at Chennai. The no.given was 3941. They have agreed to send the technician on 11th itself or on 13th positively. Nobody turned up and while enquiring everyday morning from 15th Sept onwards they agree...

TO,
MANAGING DIRECTOR,
WHIRLPOOL OF INDIA LTD,


SUB:- Un-satisfactory performance of washing machine, Poor after sale service by the dealer, insurance policy of Rs.1 Lac cost not received ( verbal commitment by dealer at the time of purchase) against purchase of washing machine (Make- WHIRLPOOL) 7.0 KG capacity.
MODEL:- WM SI70-L, GREY, S.NO:-INS[protected].
R/sir,

I...

We bought a whrlpool refrigerator about 1 month back. It had a problem due to which water flows from its inside and gets collected in the basket. we contacted its customer service and they got it replaced after agreeing that it is faulty set. The new refrigerator has a similar problem and we have made around 25-35 calls. they have sent their engeeners once and they have agreed that fridge has one part missing whcih they have ordered from...

VICE PRESIDENT - CONSUMER CARE, WHIRLPOOLINDIA
(Mr. Shantanu dasgupta still?)

Ref: Home care Plan Application NO. HG02137238
Sub: Horribly delayed service.

I have purchased one whitemagic Fp65 Fuzzy 6.0Kg L. Grey Chassis INB[protected]/31N2 on 7.11.2004

My last complaint BG [protected] was attended after 15 days of chasing over the phone. Every time the person on the phone was too courteous...

I HAVE PURCHASED OVEN FROM WHIRLPOOL DEALER M/S LEO ELECTRONICS . C ONTACT NO OF TH E DEALER MR paramdhamulu is [protected] cell: [protected].
after selecting of goods and payment he has send old oven and the identification no of the machine and the container was found changed. On contacting i was promised for replacement but so far he has not replaced nor installed the oven at my house.
kindly suggest/ take necessary action....