Whirlpool India Complaints & Reviews

We bought a fridge model number 410DLX Prof on 19th July, 2008. After a week, we got to see that the gas kit of the doors were faulty and were not fitting in. On complaining on the servicec complain center, we have got no response till date. We have been calling every day - speaking to different people but no redressal.
We have had a bad experience and advice all not to buy any whirlpool products.
Very sad service and after...

i purchased Whirlpool Refrigerator 310 Ltr. Single Door from M/s.Dass Electricals Bibvewadi in 2001.
From day one the refrigerator was having problems.
1) Compressor not getting cut-off after temperature is reached, it is conteniously running. This can damage the compressor & will reduce it's life.
2) Very Low Coling observed.

Whirlpool representative visited & replaced the thermostat &...

I have purchased a Whirlpool double door refrigerator in Dec 2004. Recently i've been facing some problem with it. There is no cooling effect in the refregerator. I have called up Whirlpool Call centre on 18th Aug quoting the problem, an engineer had visited our place and replaced 2 parts ( motor & Timer ). I've paid somewhere close to 2000 Rs. Immediately the very next day, the problem still persisted. I've raised another...

To
GM service
Sir
I am really feel sorry for you poor tech team u have got i am really fed up the type of service u people are providing the parts you rep. does not last for more then two hour your people cannot diagnose the problem you dealer is not ready hear the proble in ghaziabad you manager at ghaziabad keep the phone so bust that you keep on tring it u will naver will get connected [protected] now i tried to...

Respected Sir/madam,
my fridge was purchased on[protected], on[protected] my fridge was not working, informed to Sri Maruthi Engineering authorised service partner, visakhapatnam.The service engg. came and told compressor failed and took Rs280/- as service charge, nearly after one month my compressor was replaced (as my fridge was in warranty period) but service charges were taken of Rs1072/-.Even then also, the fridge was running...

dear sir/mam, i had purchased a fully auto washing machine (h65model). it is giving so many problems now its delay wash is not working properly, its rinse function is nt working at all. its water intake was less so i lodged a complaint at the customer care over tele, a local very local mechanic was sent who himself said that this washing machine is a pain, he knew nothing and replaced a part of the water intake and went away it worked once...

Ref:customer number 404636

I am a very frustrated owner of the fully automatic washing machine which completed its 2 year warranty in Feb 2008.
Since March 2008 I have had repeated problems with this machine and the engineers come and fix one problem only to create another one.
I have made countless calls on the last few months..had my machine lifted to the workshop and each time they say they repair one part...

20/8/08

The story is about a Whirlpool refrigerator model 8035 bought three years ago. It is called ' Ice magic' with a 6th sence technology. However, from our experiance it has become a big nui'sence' to use this refrigerator with frequent breakdowns. I lost my 'sence' in complaining to the service personnel who do not have a clue on what is happening. Finally they said it is a 'foam melting'...

To,

Whirlpool HomeCare Consumer cell,
Whirlpool of India Limited.
Consumer Services Head Office,
28, NIT,
Faridabad-121001.

Sub: Wrong delivery of refrigerator
Ref: Bill No [protected], dated 9th Aug 2008.

We would like to bring to your notice the agony caused to me by purchasing your Refrigerator.

A Refrigerator was purchased on 9.8.2008...

I made a mistake of buying a whirlpool fridge from Saravana stores for about 22000 rupees. The door is bent and the rubber beading is defective. I need a replacement and compensation for my trouble. Calls to managers in saravana stores or whirlpool customer service do not help. Whirlpool marketing managers, customer service managers keep lying that they are sending a replacement calls from march 08 from when I purchased this product. Today...

respected sir/madam we have purchesed our air conditioner in the month of aprial 2003 from swastik electronics madhu vihar(parparganj) and from a period of time i was faceing problem regarding triping of compresser and on 13 july i complaint it in the whirlpool costomer care and they sent their enginieer to check the pogition...

Sir,

Kindly let me know the remedial action to be taken to stop condensation in the refrigerator. In humid and rainy season I experience that water accumulates below the veg tray, which I have to wipe out every now and then. The inner walls of the refrigerator have droplets of water. I see water coming from near the chill air outlets in the refrigerator. What is the ideal setting of cooling during this period.
br...

I had bought a Whirlpool Sensation EX fully automatic washing machine an year back. Ever since I bought this maching, we have been having problems with the machine. The service call center gives commitment that the service personnel will visit in a day, but no one visits even after 5 days. Recently we had an issue and after repeated complaints a service personnel came after 7 days of complait. He repaired something after which there was...

I bought a 6.5 KG Front Load Washing which is whirlpool Sensation Elite. Absolutely name does not replicate the functionality of the machine. I have spent Rs. 22000 on Jan 2007, within a month the machine has programming fault and display a door lock error after the pre-wash. Inspite of repeated complaints the technician could not solve the problem. I just managed to everytime reprogram it after pre-wash...wash... rinsing I used to do with...

I am facing problems with 400 Ltr. Double Door Whirlpool Refrigerator. The problem occured on 11.6.2008 and later on 25.6.2008 the gas was filled in the refrigerator. Again on 7.7.2008

the fridge gave a sound of gas leakage and after that it stopped cooling. We are lodging our

complaint repeatedly from 7.7.2008 but till today(9th July) at 8:00 P.M., nobody has come

and attended the fridge inspite...

complaint from 23-5-08.
replacement of the machine assured.(whirlpool washing machine any model)
machine is under the warrenty period only.
no action from the company till now(9-7-08)....

From :- Dated 7th July 2008
Dr. Anil kumar Thakur
112- C DDA Red MIG Flats,
Rajouri Garden, New Delhi. 110027.
Mobile [protected]
E Mail [protected]@sify.com
Subject Extremly rubbish and worst customer care by whirlpool
Sir,
Through this mail I would like to draw your kind concern regarding poorest of poor quality as well as customer care in India.
1. That I bought whirlpool...

I had purchased a Whirlpool Ice Magic Elite Steel (consumer ID 19707499/2002) refrigerator on the 3- Mar-06 in Secunderabad. Whirlpool sent a person to demo the fridge and he convinced us to purchase an AMC from them for an amount of Rs. 2290. Since then until today i have not had anyone even call up to come for a service today. Above all in spite of making several complaints to their customer service in Hyderabad, NO ONE has even bothered...

I purchased a whirlpool automatic splash magic 0n 7th july 2006 and started using it from june 2007.From the day I started using it the machine kept on giving some or the other trouble.I have made complaint in the service centre for approximately 7 or 8 times and the engineer attended the problem but after few days the machine kept on bothering me.I requested the service centre to get completely rid of my problem but nothing happened.I have...

Refer our complaint No.HD-[protected] dt 21.06.2008 and my
e-mail complaint dt 28.06.2008 wherein I have complained about non functioning of my referred model refrigerator. Till now it is not rectified or changed with new compressor for its normal functioning. I am put to lot of loss and problem due to this non functioning of my fridge. Hence, I request you to change the compressor with new one and rectify the problem for its normal...