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Whirlpool India Complaints & Reviews

www.whirlpoolindia.com

3.5

Updated: Apr 16, 2025

Complaints 3580

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2438

Unresolved

1142

Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍

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Whirlpool India reviews & complaints page 4

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Hi Whirlpool, I purchased Whirlpool refrigerator in Mar, 2016 and now I have compressor problem. Due to unavailability of purchase bill, Whirlpool service team is not able to sort it and charging almost half price of refrigerator. As it is original refrigerator of Whirlpool and year of product is visible clearly on refrigerator board, Request to sort compressor issue under warranty or share me duplicate bill.

Regards,
Satish...

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Address: Illisipuram, srikakulam

Hi .I. B. Sridhar reddy.I purchase .whirlpool topload from local shop which is now closed and we have motor problem.
For rectification I need duplicate copy
Because without bill I can't got warranty.
Please send me copy of bill on my email I'd [protected]@gmail.com
I have date of purchase. .and buyer name
Than ..facility of defects rectification should be without bill....

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Bought a refrigerator of so called reputed company Whirlpool, its motherboard got damaged in 2 years, replaced it, then after about 1 year its motherboard got damaged again.
Also gave wrong information about service visiting charge and when told that we will give same service charge as mentioned earlier as it was mistake from their side then without solving it they wrongly accused customers and threatened that they will not provide...

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Address: 494001

Dear Whirlpool Customer Support,

I am writing this email with a great deal of frustration and disappointment regarding the Whirlpool Convertible 4-in-1 Cooling 2023 Model 1.5 Ton 5 Star Split Inverter 6th Sense Technology AC - White, which I purchased from Flipkart on[protected]. This email is to register a formal complaint about the unacceptable service I have experienced and the lack of action taken to resolve the issue.br...

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Address: NOIDA

Issues as below
1. Amc validity is wrong
2. Amc does include indoor unit although they charged for both...

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What is the BEE rating for whirpool refrigerator - https://amzn.eu/d/gPwIBjE (FP263D Protton Roy)? Whirpool is fooling Consumers with 5 star label in same place where BEE rating is positioned and labeling it as 5 star performance. This is misleading consumers and taking advantage of Consumers behavioural instinct. Whirpool shod provide clear messaging on power consumption ratings and not publish self certified credentials. Please let me...

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We are from a place called Vinu konda, Guntur District, Andhra Pradesh.
I would like to describe you about the bad work done by your employees.They came to our house more than 2 times but still the refrigerator is not working.Later on after submitting more complaints they are not picking up our calls.Hope you solve our problem atleast now.I have been keeping the complaints since 6months but no reply...

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Address: C-1104, Magnolia Skyview, Kashinathpur, Rajarhat

Fridge not cooling, as promised by company issue not resolved with 24 hours...

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Address: Bobhatewadi, Sindhudurg District, 416534

Dear Team,

From past few days refrigerator is not working.

we might feel it is a compressor issue.

kindly send your technician immediately....

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Address: Indore

I purchased whirlpool stainwash ultra 7.5kg top load fully automatic machine from whirlpool official site. Now i am some issues with that washing machine . So I contacted customer service, executive visited my home but asking for bill invoice but i lost it . So i need duplicate bill invoice of my machine.
Order id : [protected]
Email id: [protected]@gmail.com
Plz kindly reply asap...

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I have bought the Whirlpool Fridge (Whirlpool-REF IF INV CNV 375 ALPHA-MOCHA) just less than 2 years back on 2021. As my fridge was not working I called the customer care, they appointed a technician, who came home and said compressor has failed, since it was within warranty they changed it for free and took the service charges and gas filling charges. Post that also the fridge was not working(not cooling), on calling back the technician...

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I had purchased a Whirlpool Double Door Refrigerator in December, 2022 which is very well under the Warranty/ Guarantee till date. As of now, I am facing the problem regarding the setting of the Temperature of the Refrigerator and due to this all the vegetable and fruits etc. are getting wet and thereafter got Spoiled. In this regard, various Complaints over Whirlpool India Customer Care No. [protected] were lodged i.e. on 3rd June, 2023,...

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Address: Kannur, kerala, india

The whirlpool fridge got fire in last week[protected]. Technician came after 5 days, and then told us to wait for us until whirlpool give feedback. It’s very difficult without fridge in day to day life. Could you please revert back us with what’s your stand on this? I can look for another one if you have no plan to repair/replace.

Rgds...

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Address: Guwahati 781003

I purchased an ac on 5th June, 2023, Till now nobody has come for installation. It has been more than 10 days and after 20 complaints and raising tickets Whirlpool is shameless and did not provide resolution. One person came on 12th June and says he will take 3100 just for installation. I sent him back after that nobody came....

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Hii team

We bought refrigerator last year in july but unable to find the bill.

Now fridge is not cooling and whirlpool engine visit at our house and ask for bill.

Without bill i have to pay 6500 inr because the motor is not working.

Please send bill copy on anil.[protected]@gmail.com...

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Bought a fridge from whirlpool online Store...6 days back...No status on delivery or order...so cancelled the order...no response...unable to reach any person..no email response...im fearing that entire money is lost...

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Booked 330L Proton 3 door Refrigerator with CROMA Bharuch on 26/5/23 delivered on 27/5/23.
Installation and Demo will be done by Whirlpool within 48 hrs but till date no communication and response from Whirlpool service team.
This is very bad experience in my life come across from such reputed company....

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I have registered a complaint regarding low cooling of my refrigerator on 4/6/23. A technician visited and found a defective fan motor. He left by saying, " there is no stock, will revisit after 2 days". But till now there is no response....

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Address: Jaunpur UP 222136

I have a refrigerator not working from last 15 days. Complained has been registered multiple times. But no technician has visited yet. Every day I am getting call from service center whether technician has visited or not? Field calling us asking for address but not a single visit has been happened yet. I am suffering since I purchased this fridge. I did big mistake buying a whirlpool product. Initially a damaged product was delivered, after...

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Address: Whirlpool India

Product - Whirlpool 240 L Frost-Free Multi-Door Refrigerator (FP 263D Protton Roy, Alpha Steel)

Ordered this on 22-Sep-2022. The fridge stopped cooling on 29-May-2023. We raised a support ticket on 30-May-2023 around 11 AM and were told that a technician will visit us within a day. However, we did not receive any calls from technician or local service center. On 31-May-2023, we called at 12 noon to check on the status and were...

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