Wish Net Complaints & Reviews

I have bought the broadband service for my office work, as i am working from home in current situation. I have not bought it for entertainment purposes. So the internet connection is very very important for my work. But in a month (If i calculate properly) only 18 days i get internet connectivity and the remaining 12 days there is no connection. Now going to the 18 days - i have a ftth connection of 100 mbps but i only get 30-40 mbps and...

I am using wishnet broadband service and though they are taking regular payments but they are not providing me any kind of support and service. Their internet is down from 8am to 6pm regularly and has been informed to local cable body also. They took money and changed to optical fiber and even then the purposes didnot solve. I called everyday to the customer care and they are not listening to me stating that it would be resolved soon but...

Retested mob. No. [protected]
Costomar id 251180
30/06/20. I recharge.. But recharge can't done.. Plz return my bank ac. I will recharge again....

Recharge can't get...

Wish net give me connection and i have not satisfied this provider i am naw change the connection to other broadband connection i get my refund my installation charge ather wise give me fiber and modem...

I have a wishnet connection since the last 5 years and i have faced no major issues until now.

Ever since the cyclone came, amphan, the internet connection has become worse and i'm facing extremely high ping loss. My local cable operator then has changed my connection to ftth but the high ping loss still remains.

I have complained to wishnet many times but of no avail. The ping loss remains high with major timeouts...

On june 12th 2020 i have sent you a mail asking to provide the details of your company so that i can launch a complaint against wishnet from march 2020 till date i am facing internet problems. I am paying rs 550 for 70 mbps whereas i am getting 0.59 mbps downloading speed and 1.57 mbps uploading speed. Moreover the operator is neither providing the customer id with the help of which i can launch a complaint

Below is the details...

Customer id - 105486
Lco - paramount


I am facing packet/ping loss from 1% to 40% always. Most of the time it stays around 15-20% and in peak time it rises upto 40%. Whenever the number o[censored]sers increases loss increases. They are probably using cheap hardware for connection though we are paying money. Live video meetings and online gaming is impossible. I have attached video proof. I have raised complained regularly,...

I am the customer of Wishnet for last more than 15 years through their local service provider M/s. Worldview Telecom, Recently their service were interrupted since 20th May 2020 due to Amfun and though from 23rd May on wards CESC, KMC confirmed that 99% of the service is normal and your local support Worldview Telecom also confirmed that they had restored 100% of affected lines and only awaiting connectivity from wishnet, we continued suffer...

I don't understand why they have given such a number as their helpline number which they don't even recieve. Moreover the connection reliability is degrading too much. Almost after one day the connection is lost - 'the host destination is unreachable' or 'request timed out'. The local operator explains me they cannot sort out the issue since i have shiftted to online payment.
The reason i have shifted to online payments; the local...

Dear sir
This is to inform you that i have taken the fiber broadband connection. For that our local operator is telling me that the connection will reach you within one day (Monday) then 10 min, 30 min,... Then 2 days, 3 days, 4 days, 5 days, 6 days and going on.
I am not getting the connection for a second and red light is blinking in device always.
Also the customer care is not helping to resolve this issue.
This...

From 20th may, 2020, internet connection is not available in the area nalpur, howrah - 711310. Customer service centre phone is temporary unavailable. So what people will do?? Is there any answer to you??
Such a bad experience i have ever faced. Shame.. Shame.....

I would like to inform that my ftth line is not restored yet since 21/05/2020. But suddenly on friday (05/06/2020) i got a message from wishnet that the problem is resolved against my earlier docket: 632856 dated 25/05/2020.

But this is totally false. The ftth line is still off.

My address is 30e selimpur road, dhakuria, kolkata -700031.
Lco: unique cables

My lco (Local cable operator),...

From 12 noon there is no internet connection. Ans service provider is also not sure that when the problem gets resolved. Please resolve the problem as early as possible.
Customer id:260262...

Most irresponsible and untrustworthy isp in kolkata. Since 20th may night the broadband service disrupted and till today it is not restored. What is most unfortunate nobody is attending phone calls or dockets complaint at their help line numbers. The franchise only raising the finger to the wishnet center for their fault. Despite, wishnet are sending sms to pay the monthly charges and threatening of withdrawal of service. Between the time...

I have been using wishnet for about 3 months and 50% of the time there is outage. Customer care number is never reachable and no one answers the phone. Have never seen such poor service....

For the last 15 days there is no internet service in my area. I live in santragachi ramkrishna mandirpara. I heard other internet services resolved their problem. But wish net is not resolving us. When I call in customer service nobody picks up or line simply get disconnected. Finally I someone picked up my call yesterday and when I asked when will the problem get resolved the executive told me he don't know and told me to just wait. Then...

Hi, i am using wishnet since 2018. It was ok till 2019 but from 2020 the support of local provider is very bad... Rude in behaviour and worst support. Please do the needful.
Local provider is from new purbayan, south canel road, chingrighata, kolkata 700105...

I don't have an internet connection from post-cyclone amphan. It is been 15 days. Customer care don't take care to receive calls. Now in the work from home situation and it is very difficult for us to work without stable internet connection. I had already paid my monthly amount of rs 950. I feel cheated and harassed by this company....

Please take necessary step to reconnect net with the id: 261861. We are not doing official work without net. After 15 day, yet not possible to reconnect net! It is to much. We are suffering very much. We do not get money either we can not do work. So, please do connection immediately.
With best regards.
Suranjan bairagi
Mob: [protected]...