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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 10

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S
Sukomal84
from Bengaluru, Karnataka
Nov 28, 2022
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Poco X3 front camera is not working

Address:India

Hi Team,
I have purchased xiaomi poco x3 phone 1.5year back. I am using the latest patch of software which is 13.0.1. However, suddenly my front camera is not working, if I press front camera, it freezes. I have taken my phone to service center and they are saying most of the user are facing this issue and it will cost me 7k and all of data will erase while they replace an IC inside motherboard. Now my question is why I should pay...
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Ananthu123
from Valanchery, Kerala
Nov 26, 2022
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Redmi note 10 pro max

I have used Redmi phones since 2016. Last year in June 2021, I purchased Redmi Note 10 Pro max. After the most recent update of MIUI, my camera stopped working and a couple of days later my phone isn't switching on and it says that SYSTEM UI NOT WORKING. Today, November 2022, just after 3 month of my warranty expiring, the mi service centre says that the motherboard needs to be replaced and it will cost me around Rs. 11, 772 which is more...
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I have raised my MI TV Display Issue on 9th Nov and till date my issue is not resolved. MI customer support is always providing new dates.

Please help resolve this issue. I am tired of doing follow up MI customer support....
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S
sypatil25
from Kamothe, Maharashtra
Nov 25, 2022
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Poor Service of MI for smart MI TV

I have purchased MI TV from your Digi1 store Panvel on 17-Sep-2022.

On 1st Nov 2022, TV's screen suddenly stopped working, I have registered a complaint with customer care with request token number as M5195796 and till now no service is provided from Xiaomi INDIA

I am contineously following up with Digi1 and MI service provider but till date there is no update.

Clearly we are extremely disappointed...
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R
Ruoesh
Nov 25, 2022
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MI tv not yet repaired/replaced

My t.v had a panel issue and got replaced with used t.v within warranty and after one month it again stopped working, raised request again on nov 6th but no one yet visited no resolution, bad t.v product bad service, please escalate to higher level

Gangadhar Naik
Karwar karnataka

Token : M5226232
Product Serial No : 21829/[protected]...
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S
ssingh7
Nov 23, 2022
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Poor Service for Smart Tv

Dear Sir/Madam,

Writing this email to notify you about very poor or say the pathetic service from your Xiaomi Smart Tv Technician Team.

My service request for Mi Smart Tv was generated on 22nd October. But Till now resolution has been provided on this, around 9th of November I had received a call that they are canceling the service request and when I did follow up on twitter DM, I was informed that my service...
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S
ssingh7
Nov 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service No Service in MI for Smart TV

There is a service request token generated on 22nd October and till now no service is provided from Xiaomi INDIA.
This is very poor after sales service on your products. I had purchased a new smart TV - Model 40 Inch Horizon from Flipkart this January and from day 12th, it started to give screen problems.

This trauma is not over yet, suddenly your Team Closed My service request token No# M5085455 on around 9-10th of...
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R
Rashmi203
Nov 23, 2022
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My poco X3 front camera is not working

I have got this poco X3 and it's only been 1.5 yrs. My front camera is not totally not working at any app and when I tap at the zoom option it just freeze it's been 2 months. I have gone to service centre but they said they had to change the whole system and they are pricing it quite high.i have never dropped my phone nor have it have scratches.Its been really irritating. Please solve this issue. All the users whose 1 yr warranty has finished...
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I
itgoal
Nov 22, 2022
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Redmi book pro laptop is useless

I purchased laptop redmi book i3 on[protected] and this laptop has hanging problem but still I was working because sometimes hang.

But suddenly stop working on 16th Nov-22 even around 7 pm and complain on 17th morning.

Even after 7 days, they give daily new excuse now they are telling need part and it will take 10 more days.

Laptop has purchased for work and this is not toys.

Complain...
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M
melwyngonsalves
from Mangalore, Karnataka
Nov 21, 2022
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Defective mi product get from blue dart courier no return or replacement suport till today

Address:xiomi technology india pvt ltd hayana and xiomi technology india pvt ltd bangalore

Defective mi product get from blue dart courior no return or replacement suport till today so i want justies replacement the product immeditely please immedidate action and help me i pai amount prepaid after the product get from blue dart open it and see product was not working defective product please i want replacement immeditly...
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My self Vishal, I have MI 4A Pro 43inch Tv and on 4th Nov found issue on display so registered complaint against warranty period.Technician visited on 5th nov and informed that need to change Panel, currently parts not available will inform to company.Till date Service centre and toll free numbers just replied that wait and when parts available, issue will resolve. today also they give us 10 days period for solution.How pathetics service...
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Vishal Revdiwala
from Mumbai, Maharashtra
Nov 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xiaomi India Delay in warranty claim

Xiaomi India — Delay on mobile repair
My device is Redmi Note 11 SE and I bought it Sept 2022 from Flipkart.
As started using new device, started facing network issue. So when I contact to nearest MI service center on 28 Oct 2022, they said that it is due to motherboard issue and they also promise me that it will be repaired within 7 days. As phone is new and comes under warranty period.
After 7 days I contacted them...
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R
Riya9299
from Kolkata, West Bengal
Nov 16, 2022
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Redmi note 10 pro camera issues

Address:Kolkata

My Redmi note 10 pro is bought from Amazon on 2.10.2021 after update 13.0.5 my camera has keep stopping and back camera does not working. Depth camera and bokeh camera sensor is failing. Most o[censored]ser facing this problem so Redmi support India officially tweeted that they have extended warranty for 6month if Redmi note 10 pro has camera issues but when I visited service centre they are telling me my device is out of warranty because this is...
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H
Haji ali 7786
from Chennai, Tamil Nadu
Nov 16, 2022
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Software update issue

I have updated 12.5 Android then front cam mic and speaker are dead please support me to exchange my phone it's just 1year and 4 months
Does the extended warranty of 6 months is accepted for poco x3...
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R
rishab1999
from Thane, Maharashtra
Nov 15, 2022
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Delay on mobile repair

Address:First Floor, Shree Laxmi Sagar Apt Samarth Chhowk, Ambernath East, Ambernath, Maharashtra 421501

My device is Poco X3 PRO and i bought it July last year. On 28th October 2022 My phone automatically switched off. So when i contact to nearest MI service center, they said that it is due to motherboard issue and they also promise me that it will be repaired within 10 days. After 10 days I contacted them and they inform that they had a stock issue of motherboard. So why didn't they tell me that they had motherboard stock issue at first, so...
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E
Er Prashant Ranjan
Nov 10, 2022
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After Update in MIUI 13.0.6.0 rear camera blur issue.

Address:Room No B3 Lovely Apartment, Liance Chowk Near Haridarshan ShoppingMall, Liance Chowk, Champa, Chhattisgarh

I have purchased MI10i mobile in April2021 now on 8th Nov2022 after updating in MiUi13 my rear camera is showing blurr images i dont know why...infact video configuration is upto4k quality but now its showing 720p only and blurr video us shooting. I dont bother if its a software or hardware issue, i want the resolve of this problem as soon as possible.
As per company normal its not a accidental damage or liquid display problem or any...
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Address:Mi service center Lakhimpur Kheri Uttar Pradesh 262701

Dear sir I have Mi A3 cellphone has display issue. I visited service center to install new display after installation of display it has finger sensor issue.
When I visited service center again they repair it but create network issue, when I visited again they repair it but finger sensor not working when I ask him about this.
They ask for money whenever I also pay him for display 4812 rupees.
But they not doing satisfactory...
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Hello sir i am a Xiaomi poco x3 using customer.In my mobile front camera not working i tried to contact poco India customer care they told some instructions which i followed in my mobile after that also camera not working finally they said please reach Xiaomi service center
Now i am in service center they told now you need to change the camera and its charge too
Please note In my mobile there is not any single scratch or dent...
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M
Mishra Kumar Shivam
from Varanasi, Uttar Pradesh
Nov 9, 2022
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Scam in poco x3 pro

I ordered a new Mobile phone poco x3 pro on 29 Aprl 2021 which is delivered by Flipkart on 1st may 2021... Phir 16 dec 2021 ko mobile suddenly switch off hogya... Mobile phir switch on nhi hua... Phir maine service centre me Diya unhone kaha ki motherboard ka issue hai unhone phir mobile ko new mobile se replace kr diya and six month warranty period extend kr new mobile de diya... Phir ye new mobile bhi 6 nov 2022 ko suddenly switch off hogya...
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B
bharatrathi2773
Nov 9, 2022
Jan 10, 2023
This thread was updated on Jan 10, 2023
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Poco x3 camera and speaker not working after update

Website:www.poco.in

My device poco X3 was working fine before poco released a new update of miui 13.After updating my device it started to have problems with the camera app and some days later speeaker also stopped working. After taking it to the service centre, they told me that many customers are facing this issue and the motherboard needs to be replaced for the same. They are charging me around Rs9600 as the repairing cost but there was no damage caused by...
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