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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 8

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G
Gandi Ramalakshmi
Dec 30, 2022
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My phone got dead after software updation

Address:Vizianagaram, Andhra pradesh-535002

I'm using poco X3 mobile from Jan 2021 and got software updation now and updated with latest version 13 then my phone got dead not able to switch on it now....
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M
mohit.kharbanda1801
from Mumbai, Maharashtra
Dec 30, 2022
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Mobile Phone caught fire and company refused to take any action

My phone Xiaomi 11 Lite NE 5G caught fire and got damaged. I am lucky that the phone didnt explode otherwise it may have risked mine and my family's life. As per Xiaomi this damage is out of warranty and they have refused to do any replacement or compensation.
They are saying that you can pay 70% amount if you want to purchase a new phone of the same model....
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P
Pavan Bijja
from Hyderabad, Andhra Pradesh
Dec 30, 2022
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Poor customer service - Redmi 50 inch TV went faulty within 1 month and not getting repaired/replaced

I have purchased Redmi 50inch smart TV in Oct'22 and it went faulty in Nov'22. Complaint has been registered and the technical person has physically visited my home on 28-Nov-2022 and taken videos and left saying unit is faulty and need to be repaired/replaced. Initially commitment was to resolve my issue in first week of Dec'22 but I did not get any kind of response from Xiaomi. Later in Dec'22 first week myself again called customer service([protected])...
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At the time of launching this phone Mi10i. company promised us that it is the India first 5G enabled phone. but now when 5G is rolled out. this phone is not Supporting 5G. there are 5G Coverage in my area. but my phone is not working on the same. they made us fake promises. All my money gone in vain. I am very disappoint. I got cheated. I bought this phone over other only because they promised 5G....
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T
Teena agrawal
from Tijara, Rajasthan
Dec 29, 2022
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Defective Mobile phone received

Defective mobile phone recd., purchaesd on 9th aug. 2022. Contacted on customer care 5 to 6 times, no resolution. Visited service center 7 times, first time- software updated, 2nd time screen guard changed, 3rd time saying that returned mobile, your way of holding is not proper, 4th time, display changed, 5th time - said that no solution to us after that lodge a complaint against on Mi portal, then changed Circut., but problem persist. br...
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S
Siddhu98
Dec 29, 2022
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Repair for my TV

I was calling since in 26 dec, but no one from this team was able to assign 1 technician to repair my TV.

Worst service even, even the manager was not able to provide a single solution to my problem

All the agents which i have spoken to was rude after some time and even the manager was telling me the same thing that i have to wait for sometime time and see today its 4 days i am waiting for there resolutionbr...
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Jatin358
from New Delhi, Delhi
Dec 28, 2022
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Delay in warranty claim

I gave my redmi note 10 pro max on 26 November 2022 in mi service centre located at paschim vihar then they said that it will be repair within 7 days because there is shortage of spare parts and phone's motherboard need to change and after 7 days they extend the time limit to two weeks more but still after two weeks phone is not repaired then I complain to all india helpline (complaint with reference number: WOIN[protected]) and they gave...
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G
Gouravkanchi
from Chintamani, Karnataka
Dec 27, 2022
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MI TV 4x Max Refund or Replacement

I am facing very bad service from the MI service team.

After the purchase of TV from Amazon, I saw that there was a problem with screen within 1 day of my purchase. I raised the complaint and they didn't do anything. I had been told that a technician would visit me but nothing happened. Since 2 months, the screen is totally damaged and there is no output in the screen. I have raised the complaint 2 months ago and till now...
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Gouravkanchi
from Chintamani, Karnataka
Dec 27, 2022
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MI TV 4x Max

I am facing very bad service from the MI service team. After the purchase of TV from Amazon, I saw that there was a problem with screen within 1 day of my purchase. I raised the complaint and they didn't do anything. I had been told that a technician would visit me but nothing happened. Since 2 months, the screen is totally damaged and there is no output in the screen. I have raised the complaint 2 months ago and till now no one has contacted...
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T
Tapu001
from Bhubaneswar, Odisha
Dec 26, 2022
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Mobile warranty not covered

Address:Kharavela Nagar, Unit 3, Bhubaneswar

Hello Team,
I had raised a complaint with Xiaomi regarding my phone MI POCO X3 Pro whose mother board got crashed all of a sudden. My mobile is well within the warranty coverage so it should have been well take care of.
When I approached the servicing center, I didn't get any proper resolution from them. They confirmed that they will not able to repair or replace my mobile.
This is never acceptable as my phone is within...
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R
Raju Hela
Dec 24, 2022
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Account and band please

Address:Unban please

My Free Fire I'd Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake

My free fire id - [protected]

Thank you....
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J
Jangid_amit
Dec 24, 2022
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Redmi note 10 pro front camera not working

Address:Opposite shiv temple Nani Village sikar rajasthan

Dear team
After update my device front camera stopped working and i submitted my device in service center still there is no response from service center they are saying parts not recieved my job sheet number is WOIN[protected] kindly solve my problem it almost 1 month now...
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J
Jangid_amit
Dec 24, 2022
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Redmi note 10 Pro device camera issue

Address:Shiv temple nani village Sikar Rajasthan

Dear team
my device note 10 pro facing camera issue i have submitted my device in service center from 1 month there is no response from service center they are telling part is not recieved my job sheet number is
WOIN[protected] my contact number is [protected] [protected]
Kindly solve my problem...
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P
Pooja Pabitra
from Chennai, Tamil Nadu
Dec 22, 2022
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Product service delay of more than 40 days after submission of the product

Address:Mi service centre, Velacherry, Chennai 600042, opposite to GRT jewellers

My poca x3 pro was given to service centre on Nov 12 2022. The phone was not workin(complete shutdown). The service centre has not repaired it yet and not getting any proper response from them. My phone is still with them and they are also denying to give it back...
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A
Ajinkya Kudturkar
Dec 22, 2022
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Robot Mop Vacuum 2 Pro

Address:karnataka belgaum

Hi, I had bought xiaomi robot vacuum mop 2 pro, it functioned fine just for 2 weeks and later stopped functioning upon complaining to xiaomi service center it took them 2 weeks to send their person at my place just to pick it up. once the pick up was done ever since then the unit never returned my home, it has been almost 3 months now, the service center person keeps giving silly reasons like part has not come and when i request for replacement...
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S
santy211
from Farrukhabad, Uttar Pradesh
Dec 21, 2022
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MI compressor not working

Address:Farrukhabad

I purchased Mi electric compressor in June 2022 in rs.2500 but it's not working after 5 months. Company is not taking any interst to replace the item by saying that the warranty has been expired and The product is not repairable. I want my refund or help me to replace the item. I don't think rs. 2500 is enough for 5 months use of product. Company is making fool o[censored]s....
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D
Dev727788
from Jaunpur, Uttar Pradesh
Dec 20, 2022
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Panel problem

Address:Sheetla Chaukiya Jaunpur

I have purchased a mi tv in 2020 . Now it's panel get damaged and I tried many times to contact with customer care they are not giving their attention...
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I
Ishikasingh
Dec 20, 2022
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Poco not provided proper services

My phone got suddenly shut down on 10th Nov 2022. Thereafter I go to service centre to repair my phone on 11th Nov they said me that they repair my phone after 7 days but after 7 days they said they repair after 10 days but they not give me phone till now. And after 1 month and 10 days they not repair my phone....
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H
Harsh938
from SHAHDOL, Madhya Pradesh
Dec 19, 2022
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Poco x3 front camera stopped working automatically

Website:www.poco.in

I purchased my poco X3 in Oct 2020, poco mobiles had a issue with the camera since beginning but it was resolved with update but now in the current update cameras have stopped working totally not even opening almost everyone is facing the same issue if we reach out to them they it's motherboard problem or physical they ask for 9000rs to change why should I pay for that. It's not my fault they should compensate me or change my device with...
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R
Dec 18, 2022
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Mobile camera

Address:Xiaomi Technology India Private Limited Building Orchid. Block E, Embassy Tech Village Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru 5601

Redmi note 11 cemera bulrr or resolution not well...
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