Claimed

Xiaomi India Complaints & Reviews

1
Last updated Oct 2, 2024
Complaints 6130
Resolved
259
Unresolved
5871
Quick Links
Statistics
Share
Contacts

File a complaint to Xiaomi India

Having problems with Xiaomi India?

File a complaint and get it resolved by Xiaomi India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Xiaomi India reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Babumoger
from Jajpur, Odisha
Jan 6, 2023
Jan 8, 2023
This thread was updated on Jan 8, 2023
Report
Copy

Complaint not getting resolved from 2 month

Address: Flat no 5B, floor 5th, block 1 , springville homes jajpur road

Dear MI team,

I had put complaint to your team on 6th dec-22 for my TV display issue as checked by your technician. It has told to me that will get resolved in 10 working days, but not resolved same and got extended up to 30 th dec-22. Even after 30th dec-22 issue not yet resolved and i had called your customer care number of time before 30th and after 30 th dec-22 to expedite issue, but false commitment by them.
Back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adii@007
from Sitamarhi, Bihar
Jan 4, 2023
Mar 2, 2023
This thread was updated on Mar 2, 2023
Resolved
Report
Copy
Resolved

Poco x3 Pro Motherboard Dead.

It's been almost 2 months since I submitted my Poco X3 Pro to Mi Muzaffarpur Service Center, and still I haven't received the device they don't have the parts nor are they ready to replace my device and there are many cases where the issue persists even after replacing the entire motherboard. If Poco India doesn't have resources to repair such faulty motherboards manufactured by them it's not my lookout why would the customer suffers I've...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
himangshu4u
from Kolkata, West Bengal
Jan 4, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
Report
Copy

My Poco X3 phone become dead after MIUI Software update

Address: Santoshpur, Kolkata

My POCO X3 phone got dead after MIUI software update on 7th December 2022. I raised a complain on 8th December 2022 (Docket no. 4084609) on www.consumerhelpline.gov.in but there is no positive response got from Xiaomi India Team as well Consumer Forum. The company do not want to take any responsibility for damaging the phone due to software update.

The phone is out of warranty, purchased on[protected] and they charge repairing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Khilani Saif
from Kayamkulam, Kerala
Jan 2, 2023
Jan 11, 2023
This thread was updated on Jan 11, 2023
Report
Copy

Warranty not providing

Address: ALFANE ,kareelakulangara KAYAMKULAM-690572

Product: mi 4v 4x 50 inch
Issue: display panel not working
Complaint: delay in warranty support
Customer name: khilani saif
Mail id: [protected]@gmail.com
Ph: [protected]
Mi id: [protected]
Token no: m5345126 and m5335347
Product serial no.: 22154/[protected]
Subject: no response for the complaint resolution

Product warranty is not gaven by mi. Product is in the warranty...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijeet002
from Mumbai, Maharashtra
Jan 2, 2023
Report
Copy

POCO X3 PRO manufacturing defect and service issues

Address: POCO INDIA EMBASSY TECH VILLAGE-1, Embassy Tech Village 1 Block-E Orchid, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103 +91 98186 78199, +

I am writing to express my extreme frustration and disappointment with the service I have received for my Poco X3 pro. As a busy professional, my phone is a vital tool for me to stay connected and productive. When it stopped working, it caused major disruptions to my work and personal life. To make matters worse, the service centre told me that it would take a whole month to fix the issue. This is unacceptable and has caused me great stress...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhargavbigb
Dec 31, 2022
Report
Copy

MI 40 INCH Television Warranty related issues

Hi Team,

I purchased a television Mi TV 4A ( 40INCH )on 15-Jul-2022 and I raised a complaint on Power on issues in Sep 2022(TV Serial Number: 33741/C[protected]). Then, as the service center team is unable to rectify the issue they provided a Swap/replacement with old refurbished television which is out of warranty(TV Serial Number: 33741/C[protected]) in Oct 2022. Now again the replacement television also started throwing...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gandi Ramalakshmi
Dec 30, 2022
Report
Copy

My phone got dead after software updation

Address: Vizianagaram, Andhra pradesh-535002

I'm using poco X3 mobile from Jan 2021 and got software updation now and updated with latest version 13 then my phone got dead not able to switch on it now....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohit.kharbanda1801
from Mumbai, Maharashtra
Dec 30, 2022
Report
Copy

Mobile Phone caught fire and company refused to take any action

My phone Xiaomi 11 Lite NE 5G caught fire and got damaged. I am lucky that the phone didnt explode otherwise it may have risked mine and my family's life. As per Xiaomi this damage is out of warranty and they have refused to do any replacement or compensation.
They are saying that you can pay 70% amount if you want to purchase a new phone of the same model....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavan Bijja
from Hyderabad, Andhra Pradesh
Dec 30, 2022
Report
Copy

Poor customer service - Redmi 50 inch TV went faulty within 1 month and not getting repaired/replaced

I have purchased Redmi 50inch smart TV in Oct'22 and it went faulty in Nov'22. Complaint has been registered and the technical person has physically visited my home on 28-Nov-2022 and taken videos and left saying unit is faulty and need to be repaired/replaced. Initially commitment was to resolve my issue in first week of Dec'22 but I did not get any kind of response from Xiaomi. Later in Dec'22 first week myself again called customer service([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
At the time of launching this phone Mi10i. company promised us that it is the India first 5G enabled phone. but now when 5G is rolled out. this phone is not Supporting 5G. there are 5G Coverage in my area. but my phone is not working on the same. they made us fake promises. All my money gone in vain. I am very disappoint. I got cheated. I bought this phone over other only because they promised 5G....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Teena agrawal
from Tijara, Rajasthan
Dec 29, 2022
Report
Copy

Defective Mobile phone received

Defective mobile phone recd., purchaesd on 9th aug. 2022. Contacted on customer care 5 to 6 times, no resolution. Visited service center 7 times, first time- software updated, 2nd time screen guard changed, 3rd time saying that returned mobile, your way of holding is not proper, 4th time, display changed, 5th time - said that no solution to us after that lodge a complaint against on Mi portal, then changed Circut., but problem persist. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhu98
Dec 29, 2022
Report
Copy

Repair for my TV

I was calling since in 26 dec, but no one from this team was able to assign 1 technician to repair my TV.

Worst service even, even the manager was not able to provide a single solution to my problem

All the agents which i have spoken to was rude after some time and even the manager was telling me the same thing that i have to wait for sometime time and see today its 4 days i am waiting for there resolutionbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jatin358
from New Delhi, Delhi
Dec 28, 2022
Report
Copy

Delay in warranty claim

I gave my redmi note 10 pro max on 26 November 2022 in mi service centre located at paschim vihar then they said that it will be repair within 7 days because there is shortage of spare parts and phone's motherboard need to change and after 7 days they extend the time limit to two weeks more but still after two weeks phone is not repaired then I complain to all india helpline (complaint with reference number: WOIN[protected]) and they gave...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gouravkanchi
from Chintamani, Karnataka
Dec 27, 2022
Report
Copy

MI TV 4x Max Refund or Replacement

I am facing very bad service from the MI service team.

After the purchase of TV from Amazon, I saw that there was a problem with screen within 1 day of my purchase. I raised the complaint and they didn't do anything. I had been told that a technician would visit me but nothing happened. Since 2 months, the screen is totally damaged and there is no output in the screen. I have raised the complaint 2 months ago and till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gouravkanchi
from Chintamani, Karnataka
Dec 27, 2022
Report
Copy

MI TV 4x Max

I am facing very bad service from the MI service team. After the purchase of TV from Amazon, I saw that there was a problem with screen within 1 day of my purchase. I raised the complaint and they didn't do anything. I had been told that a technician would visit me but nothing happened. Since 2 months, the screen is totally damaged and there is no output in the screen. I have raised the complaint 2 months ago and till now no one has contacted...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tapu001
from Bhubaneswar, Odisha
Dec 26, 2022
Jan 17, 2023
This thread was updated on Jan 17, 2023
Report
Copy

Mobile warranty not covered

Address: Kharavela Nagar, Unit 3, Bhubaneswar

Hello Team,
I had raised a complaint with Xiaomi regarding my phone MI POCO X3 Pro whose mother board got crashed all of a sudden. My mobile is well within the warranty coverage so it should have been well take care of.
When I approached the servicing center, I didn't get any proper resolution from them. They confirmed that they will not able to repair or replace my mobile.
This is never acceptable as my phone is within...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raju Hela
Dec 24, 2022
Report
Copy

Account and band please

Address: Unban please

My Free Fire I'd Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake

My free fire id - [protected]

Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jangid_amit
Dec 24, 2022
Report
Copy

Redmi note 10 pro front camera not working

Address: Opposite shiv temple Nani Village sikar rajasthan

Dear team
After update my device front camera stopped working and i submitted my device in service center still there is no response from service center they are saying parts not recieved my job sheet number is WOIN[protected] kindly solve my problem it almost 1 month now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jangid_amit
Dec 24, 2022
Report
Copy

Redmi note 10 Pro device camera issue

Address: Shiv temple nani village Sikar Rajasthan

Dear team
my device note 10 pro facing camera issue i have submitted my device in service center from 1 month there is no response from service center they are telling part is not recieved my job sheet number is
WOIN[protected] my contact number is [protected] [protected]
Kindly solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja Pabitra
from Chennai, Tamil Nadu
Dec 22, 2022
Report
Copy

Product service delay of more than 40 days after submission of the product

Address: Mi service centre, Velacherry, Chennai 600042, opposite to GRT jewellers

My poca x3 pro was given to service centre on Nov 12 2022. The phone was not workin(complete shutdown). The service centre has not repaired it yet and not getting any proper response from them. My phone is still with them and they are also denying to give it back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy