Xiaomi India Complaints & Reviews

My name is Devendran. I purchased the Mi 4 Pro 55 inch Led TV offline (GRAND AGENCIES) on 27 Dec 2022. Purchased TV displays are defective. I raised a complaint .After I got the replacement TV on 25 Jan 2023 (serial number 19341/[protected]. Replacement TV is also defective (blue shade in white display at bottom). I raised the complaint (token No.M5579795). Technician visited the TV and took photos of the defective area and invoice. After...

My poco x3 pro dead second time and I face too much problem and service center service is very very cheap quality my please return my money because its not first time its second time and mother board is very expensive So I requested to you please return my money I face too many problem in poco x3 pro. 2 times mother board dead in 18 months and I m not believe in POCO product so please accept my complaint and return my money I face too many...

Xiaomi company launched Mi 10i 5g with saying Phone support 5g Features but Now When India got 5g this phone is not working on 5g. Company cheated customer and done fraud....

The xiaomi Company sold mi 10i 5g phone with saying this phone support 5g. But now when jio 5g is launched in india this phone is not supporting 5g. Company cheated the customers and done fraud....

Its been 30 days since i submitted my device (poco x3 pro) in the xiaomi service center.
my phone died on 29/12/2022 and i submitted my phone on 30/12/22 which is right after next day they told me that it will take 8-12 working days to repair your phone i waited for 12 days and i didn't recieve any update from the xiaomi team or service center then i filed a complaint on 13th january 2022 then poco customer care called me and told...

I purchased a Redmi Note 12 from a distributor. We noticed screen issue the very sae day and informed the distributor next day. He said the screen guard was pressed hard and he changed the screen guard for free and asked to watch for 2 days. Again visited him after two days but he denied any replacement and asked to go to service centre.
My question is: why would i go to service centre and get the new phone repaired that has flickering...

Hi
My poco x2 (Xiomi) device is not working after update. facing camera is and touch issue. This is not my fault because There is no physical damage in device and they ask me to change the motherboard of device & this is not happening only with Me, every poco users facing the same, it means this issue is happening by poco company and they should give service free of cost even the Device is out of warranty
Thanks...

I am ankit jha from mumbai, 1.5years ago i had buyied poco m3 from flipkart and it was working fine but after some time it suddenly automatically reboots and switch on, but after 1 year when warranty expired then they send me a update which i had updated miui 12.5 after that boot problem coming and aslo when miui 13, android 12 update came then after then my device didint swtich on and it became dead, and from last 25 my device is dead, i...

I had given my phone to the service center who claims they are tied up with the authorized service Mi centers. However i was given a 6 months warranty on my battery that was changed. I feel like the battery that was fixed is not original due to extreme phone heating and very poor battery back up....

I am using poco x3 pro smartphone since a year.Since last month after software update i was getting random reboots and now the device is dead and unusable.The device went blank after the warranty period because of software and hardware problems from the company.you can see many x3 pro devices going dead due to motherboard issues on online platforms and they are not addressing it.they want to charge half the money of the smartphone for a technical...

Xiaomi India — Warranty not providing
K
Khilani Saif
from Kayamkulam, Kerala
Jan 2, 2023
Jan 11, 2023
Mark as Resolved

Product: mi 4v 4x 50 inch
Issue: display panel not working
Complaint: delay in warranty support
Customer name: khilani saif
Mail id: [protected]@gmail.com
Ph: [protected]
Mi id: [protected]
Token no: m5345126 and m5335347br...

I have submitted my phone (Redmi Note 10 Pro Max) issue (Camera not working)to Xiaomi service centre on 25 November 2022 but the till now it is not repaired.

It has been more than a month (10 January 2003)

So please do something so that I can get my phone soon....

At the time of launching this phone Mi10i. company promised us that it is the India first 5G enabled phone. but now when 5G is rolled out. this phone is not Supporting 5G. there are 5G Coverage in my area. but my phone is not working on the same. they made us fake promises. All my money gone in vain. I am very disappoint. I got cheated. I bought this phone over other only because they promised 5G....

POCO X3 front camera and Speaker not working after new update MIUI Version 13.0.1 Stable. Main camera is OK. But when we shift to Selfie Camera It hangs. I went to MI Service Centre. They told that Main Board should be replaced, which estimate up to INR. 12, 000/-. I approached many service centres, they said that this problem was caused due to latest update of MIUI Version. POCO X2, X3 phones are affected badly due to this update. Many lost...

Dear MI team,

I had put complaint to your team on 6th dec-22 for my TV display issue as checked by your technician. It has told to me that will get resolved in 10 working days, but not resolved same and got extended up to 30 th dec-22. Even after 30th dec-22 issue not yet resolved and i had called your customer care number of time before 30th and after 30 th dec-22 to expedite issue, but false commitment by them.
Back...

It's been almost 2 months since I submitted my Poco X3 Pro to Mi Muzaffarpur Service Center, and still I haven't received the device they don't have the parts nor are they ready to replace my device and there are many cases where the issue persists even after replacing the entire motherboard. If Poco India doesn't have resources to repair such faulty motherboards manufactured by them it's not my lookout why would the customer suffers I've...

My POCO X3 phone got dead after MIUI software update on 7th December 2022. I raised a complain on 8th December 2022 (Docket no. 4084609) on www.consumerhelpline.gov.in but there is no positive response got from Xiaomi India Team as well Consumer Forum. The company do not want to take any responsibility for damaging the phone due to software update.

The phone is out of warranty, purchased on[protected] and they charge repairing...

Product: mi 4v 4x 50 inch
Issue: display panel not working
Complaint: delay in warranty support
Customer name: khilani saif
Mail id: [protected]@gmail.com
Ph: [protected]
Mi id: [protected]
Token no: m5345126 and m5335347
Product serial no.: 22154/[protected]
Subject: no response for the complaint resolution

Product warranty is not gaven by mi. Product is in the warranty...

I am writing to express my extreme frustration and disappointment with the service I have received for my Poco X3 pro. As a busy professional, my phone is a vital tool for me to stay connected and productive. When it stopped working, it caused major disruptions to my work and personal life. To make matters worse, the service centre told me that it would take a whole month to fix the issue. This is unacceptable and has caused me great stress...

Hi Team,

I purchased a television Mi TV 4A ( 40INCH )on 15-Jul-2022 and I raised a complaint on Power on issues in Sep 2022(TV Serial Number: 33741/C[protected]). Then, as the service center team is unable to rectify the issue they provided a Swap/replacement with old refurbished television which is out of warranty(TV Serial Number: 33741/C[protected]) in Oct 2022. Now again the replacement television also started throwing...