Xiaomi India Complaints & Reviews

My phone is Poco X3 and its 2 years old (out of warranty) since September after i received MIUI 13 update, my front camera, ultrawide camera stopped working and within few days my both the speakers started working and I am in a stage where the primary function of phone cannot be used which is calling someone, i need to carry my Bluetooth earphones everywhere for calling purpose.

I did reach out to service centre and they say it would cost me 9k for motherboard replacement for a problem that has occurred from the company. Kindly resolve the issue at the earliest as i am in no state to take a new phone

Without any physical damage or anything my mobile got dead. When I went to service center, they ask me rupees 8000 to get it repair. How can I spend such a large amount for a 15000 rupees phone. Warranty period is over in this April. Please help me to find a better solution for this. How can I trust to buy your mobiles in this way. This is not from my side issue. Please help me to find a more affordable or replacement solution .

I have bought mi 11t pro 20 days back and battery lasts for 20hrs without any usage.
As 5000mah it should last for 45hrs atleast but it didn't.

Dear sir, We are getting problem in the front camera of my father's smart phone (Poco x3) not only my father some people of my society are also facing this problem.
Actually the front camera of the phone is not operating it is showing an error.
Please solve this problem as soon as possible.
Thank you

Hi,
I have experienced worst customer service experience and super slow complaint resolution with MI TV India.I have raised several complaints, many times even the technician was not assigned, and when technician is assigned he called and told he will visit the next day after the assigned due slot but now he has not visited.Also on contacting customer service I have got to know that technician has ordered a TV part without even visiting and seeing my TV and that part will come after 10 working days so I have to wait 10-15 days more.I have escalated this issue with customer service they raised 2 further complaints 3 working days ago but there is no further follow ups and no resolution provided.I have been waiting since 20-25 days for the technician to visit my house and tell me the issue.I am ready to pay for the seevice and repair but still I have to wait a month just for technician to check out the issue with my tv.Thanks Mi for this pathetic experience.

Purchase the phone on 24/10/2022 got the mobile phone today 28/10/2022 my product model is Redmi Note 10 Pro Max-6GB-128GB. IMEI no. is [protected]. They sent me the defective mobile phone, after opening the seal, I simply switch on the phone after few minutes the phone screen started blinking and suddenly phone screen went black. so I called mi customer service but they denied home pickup they said I have to visit service centre and the service center is very far from here. I made huge mistake ordering from Mi official store, worst service, worst customer care .

Ultra wide and front camera not working

I visited Xiomi India Belagavi Customer care on 22-10-22 to repair my Xiomi 9 prime smart phone.

The phone was not checked for the defects nor debugged for the issue. When asked, received reply saying "No patience to check the phone".

Phone was returned back to me as is in non-operational state.

Moreover I was forced to make payment of Rs 120 as part of service charge and no receipt was provided.

This is purely corruption, as the payment was made to personal UPI and not to official company account.

When asked for the same, i was abused and threatened customer care personal and was asked to leave.

I therefor seek strict action against the company and the customer care in Belagavi.

It has been not one year since I have purchased my phone and its motherboard has been destroyed and they have told that it will take 14 days to repair the phone. It has been one week I did not even get an update about my phone. their working is very delay and not at all giving any update information about the phone

My MI smart TV stopped working suddenly after 13 months of purchasing. I was asked to book service repair request and I did the same. The service engineer came and checked and informed that panel is not working. Later my TV was replaced after about 10 days of calling up the service agency people.
In a day only I felt that the replacement TV is not getting updated. It took me 6 days to update it. And just after 8days of replacement the replaced TV also stopped working. Again I had to book service request, engineer came told again there is problem in panel.
It's been more than 15days I haven't got any replacement or any other solution to my problem.
I have written so many mails to Xiaomi but nothing has happened still.
It's been more than a month that I am not getting any solution. Their customer care number is of no use... It doesn't work properly and there is no use of chat as you are talking to a robot that has solution to only a limited queries.

Dear Sir,
Myself Chhotu Singh, my mobile is in warranty period device name is Redmi 10 prime, model 21061119BI WITH IMEI no. - [protected]; Right now my mobile is suffering from network issue in which no service is showing due to this issue I visited my nearby service center situated at Sec-4 branch, Bokaro. I want to share this information as I am a victim (consumer) of bad behavior shown by the service center employees. First of all they I have observed that, they don't even know what to do in this situation as they told that mobile is having some software problem and reset my phone due to which I have lost my personnel data, after then when they observed that tower is still not working then they suggested me by saying that they think that it might be a hardware issue and come after 10 days as they don't have related parts to repair.
Sir, I want to ask you is that possible to work without mobile in today's world. Sir, due to service center issue most of the people are moving to buy other phones. This became every consumer issue but the problem is not shared to you because most of the middle-class family is having this MI phone but due to lack of education, they are not able to share the information.

Therefore, I urge you Sir please do the needful action.

Email: [protected]@gmail.com

Severe lag on installation of new sept 2022 update on k50i 5g with YouTube, Google & Play Store specially not working can't open new app or download then. Camera lag can't view photo after clicking instantly and severe heat after camera screen freeze.

MI is the one of the biggest Fraud brand, never choose buying MI TV.

It's been just 3 months we purchased TV and the display stopped showing up any content. We have been following up with CROMA online and MI TV for more than 45 days now and there's no proper response.

If MI look into this and resolve my issue, I'll update the same here. But if yu feel why all this hassel least you can purchase Amazon basics TV which is way great than this.

Contact details :[protected]

I purchased a product from Mi store, it was an adapter(fast charger) and a cable for charging.On using it I noticed the adapter as well as my cellphone device was heating at an abnormal level. On visiting the store, the lady checked it again where my phone started showed similar results. In spite of that she denied of any defect to the product saying it's normal. I contacted the Xiaomi customer support to register about the issue where they claimed Xiaomi has a no refund policy (which is no where mentioned clearly neither on the invoice not on the website) but I found their global policy saying if customer is not satisfied with the product on getting intonation from the customer the refund is initiated. I demand a refund for the products purchased by me so I can discontinue the use of this company products as customer safety is their least priority.

My name jadhav kalpesh laxman
Mo no [protected]
Job site no.WXIN[protected]
I buy poco X2 in 1/08/2020 but after 2 year using the poco lettest official upadate i updating my camera and touchscreen note working. when I go to service centre he told me he is lettest software problem that's reasons you change the motherboard. And his cost 8399. He fully company fully responsible. So company device free repair and replacement.

I have purchased a TV of Mi in the year June 2020. My TV is not working. it is still in warranty. Would request you to please help

After update Mi 13 My front camera of poco x3 doesn't respond... There is no proper solution provided by Xiomi india... It's not only for me.. All the poco x3 users faced the same issue..

Redmi 8 Bootloop issue Random reboots issue Network signal problem issue

Display and touchpad are in good condition but suddenly no touch response.

Most humbly I would like to state that I had placed an order with MI store for phone- REDMI 11i HYPERCHARGE 5G, 6GB RAM, 128GB STORAGE STEALTH BLACK for Rs24999 with exchange of my old phone REDMI NOTE 5 PRO on 12th October 2022. The amount of the phone after exchange offer reduced to Rs17529. However, at the time of delivery on 15th October, the delivery boy refused to deliver MI phone stating that the old phone under exchange offer could not be accepted due to the reason that it has a damaged screen. In this regard, I would like to state that at the time of placing order the exchange offer does not specify the condition of the phone to be exchanged i.e. MI exchange icon does not specify the condition for exchange as is available on other E-COMMERCE website. However, the condition of my phone is absolutely okay it has a minute screen damage i.e it is very much functional. As I was waiting for the phone for the last 3 days and on hearing that the delivery boy going to delivery the phone I deleted all data from my old phone. Non delivery of REDMI 11i HYPERCHARGE 5G, 6GB RAM, 128GB STORAGE STEALTH BLACK has caused harassment to me as I have no other means to take backup of my data. I, therefore, request you to look into matter and get REDMI 11i HYPERCHARGE 5G, 6GB RAM, 128GB STORAGE STEALTH BLACK delivered to me at the earliest. Thanking you in anticipation. Hoping for an early action.