Xiaomi India Complaints & Reviews

I have updated 12.5 Android then front cam mic and speaker are dead please support me to exchange my phone it's just 1year and 4 months
Does the extended warranty of 6 months is accepted for poco x3

My device is Poco X3 PRO and i bought it July last year. On 28th October 2022 My phone automatically switched off. So when i contact to nearest MI service center, they said that it is due to motherboard issue and they also promise me that it will be repaired within 10 days. After 10 days I contacted them and they inform that they had a stock issue of motherboard. So why didn't they tell me that they had motherboard stock issue at first, so i can go for next service center. Please concern my complaint and fully resolve my problem because I have no other device to use and I am a working man

I have purchased MI10i mobile in April2021 now on 8th Nov2022 after updating in MiUi13 my rear camera is showing blurr images i dont know why...infact video configuration is upto4k quality but now its showing 720p only and blurr video us shooting. I dont bother if its a software or hardware issue, i want the resolve of this problem as soon as possible.
As per company normal its not a accidental damage or liquid display problem or any...

Dear sir I have Mi A3 cellphone has display issue. I visited service center to install new display after installation of display it has finger sensor issue.
When I visited service center again they repair it but create network issue, when I visited again they repair it but finger sensor not working when I ask him about this.
They ask for money whenever I also pay him for display 4812 rupees.
But they not doing satisfactory service

Hello sir i am a Xiaomi poco x3 using customer.In my mobile front camera not working i tried to contact poco India customer care they told some instructions which i followed in my mobile after that also camera not working finally they said please reach Xiaomi service center
Now i am in service center they told now you need to change the camera and its charge too
Please note In my mobile there is not any single scratch or dent after update i got this problem not only me lot of poco users having the same issue they are cheating us because they are releasing update they didn’t check properly after updating mobile front camera was not working and also my mobile is 2years old so i can't claim warranty too please resolve my problem.

I ordered a new Mobile phone poco x3 pro on 29 Aprl 2021 which is delivered by Flipkart on 1st may 2021... Phir 16 dec 2021 ko mobile suddenly switch off hogya... Mobile phir switch on nhi hua... Phir maine service centre me Diya unhone kaha ki motherboard ka issue hai unhone phir mobile ko new mobile se replace kr diya and six month warranty period extend kr new mobile de diya... Phir ye new mobile bhi 6 nov 2022 ko suddenly switch off hogya and same wahi problem arise hua... Maine phir service centre visit Kiya unhone btaya ki motherboard issue hai... New Mobile ek saal bhi nhi chala and uska motherboard kharab ho gya this means ki unhone fabricated motherboard ke sath mobile Diya tha now ab wo new motherboard ke liye approx 13000 charge kr rhe hai... Jb galti isme company ki hai to wo extra charge kyu kr rhe hai... Wo ye bhi nhi bta rhe hai ki new motherboard kyu kharab hua kya kharabi hai ushme... Pichli baar bhi same issue hua tha...

My device poco X3 was working fine before poco released a new update of miui 13.After updating my device it started to have problems with the camera app and some days later speeaker also stopped working. After taking it to the service centre, they told me that many customers are facing this issue and the motherboard needs to be replaced for the same. They are charging me around Rs9600 as the repairing cost but there was no damage caused by...

I have Bought two POCO M2 Phones (6GB, 128GB) on the same day (11/04/2020) one of the set is going very good but the other one is at the worst condition. Out of no-where one day | realized that the phone's battery is puffed little bit and not the condition is worst. | visited the Local Xiaomi Service Center with that problem but they are just giving me the same reply that they don't have the battery yet for a month almost. | also said them that | am providing all the battery replacement amount as an advance but still they said me that if | submit (handover) them my phone they can settle that matter within 3 to 4 working days. Now at that condition | don't have any standby device what should | do?

Secondly why is the battery been puffed. All my friends whom | recommended that phone all their phone is at super condition but why mine. | am Filing a Complaint to Xiaomi to look into that matter as I am very scared that at any condition if the phone blast or any other disaster happens, will the company take the responsibility

Dear sir

I have purchased a redmi note 10 pro max in June/July last year as redmi was undoubtedly the most trusted brand but it was a complete blunder within two or three months I faced a problem related to the battery of the phone, so I went to the Redmi service Centre where they took my phone for a day after one day I went back to get my phone as they have promised to give the phone back to me after one day so with this anticipation, I went there and the customer care manager who was sitting gave me back my phone but the problem remained unsolved. It was pathetic but anyhow I have to give my phone back to customer care for the repairing, This time they took my phone for 10 days and promised me that they will not repeat this error as I am a college student hence the phone is vital to me and crucial in my daily activities As I do the part-time job In a restaurant it is tough for me to do my thing without a phone but I do not have any other option rather putting on my phone to them. After 10 days when I went there to collect my phone back, the problem still did not completely solve. But anyhow I took my phone from them because I was scarcely able to do my work and studies without a phone, but within a few months, I faced a camera issue in which the screen got greenish while capturing the images it was a great headache for me to click pictures. I went to the service centre again for this problem to get solved. They vowed to unravel this issue within five days and this time they did it, after one or two months, I again encountered the front camera issue in which my camera failed to capture images from the front. This time I was so frustrated I was so vexed But I was so vulnerable I went again and uttered my crisis to them. This time, they abused me. I requested est them to solve my problem as soon as possible but they were again repeating the same sentence that they used to say that they will keep my phone for five days and then afterwards they will change the motherboard of the phone and it will take some time but being a college student as I have already spoken of; it was so hard to live without my phone so I did not give my phone to them so after this, I just wanted to tell to you that what I faced. The customer service is miserable and disgusting. They do not esteem the customers. In this scenario, the only thing that I can anticipate from you is justice. I want compensation for the suffering I have been through it. Gracious do some needful. Otherwise mindlessly I have to file a complaint against the whole Redmi community and of course against the service centre.

Defective product
Service not provided
Same and new problem occurs continuously after service
I visited service centre upto 12 times totally waste of my time
I have been already complaint against company and ask for replacement but they don't give.
Camera problem
Speaker problem
Display problem
Battery backup problem
I want compensation for mental harrasment by company

I have purchased xiaomi 11t pro 5g just 3 month back & i am facing a issue in it & service center also mention that the phone has battery or motherboard issue but for that i have to leave my phone atleast 12 days i am a college student & a just 3 month old phone has such type of manufacturing fault & for that the customer has to suffer. I request Xiaomi to kindly get in touch with service center & order that parts so i could submit my phone & repaired asap .

My phone is Poco X3 and its 2 years old (out of warranty) since September after i received MIUI 13 update, my front camera, ultrawide camera stopped working and within few days my both the speakers started working and I am in a stage where the primary function of phone cannot be used which is calling someone, i need to carry my Bluetooth earphones everywhere for calling purpose.

I did reach out to service centre and they say it would cost me 9k for motherboard replacement for a problem that has occurred from the company. Kindly resolve the issue at the earliest as i am in no state to take a new phone

Without any physical damage or anything my mobile got dead. When I went to service center, they ask me rupees 8000 to get it repair. How can I spend such a large amount for a 15000 rupees phone. Warranty period is over in this April. Please help me to find a better solution for this. How can I trust to buy your mobiles in this way. This is not from my side issue. Please help me to find a more affordable or replacement solution .

I have bought mi 11t pro 20 days back and battery lasts for 20hrs without any usage.
As 5000mah it should last for 45hrs atleast but it didn't.

Dear sir, We are getting problem in the front camera of my father's smart phone (Poco x3) not only my father some people of my society are also facing this problem.
Actually the front camera of the phone is not operating it is showing an error.
Please solve this problem as soon as possible.
Thank you

Hi,
I have experienced worst customer service experience and super slow complaint resolution with MI TV India.I have raised several complaints, many times even the technician was not assigned, and when technician is assigned he called and told he will visit the next day after the assigned due slot but now he has not visited.Also on contacting customer service I have got to know that technician has ordered a TV part without even visiting and seeing my TV and that part will come after 10 working days so I have to wait 10-15 days more.I have escalated this issue with customer service they raised 2 further complaints 3 working days ago but there is no further follow ups and no resolution provided.I have been waiting since 20-25 days for the technician to visit my house and tell me the issue.I am ready to pay for the seevice and repair but still I have to wait a month just for technician to check out the issue with my tv.Thanks Mi for this pathetic experience.

Purchase the phone on 24/10/2022 got the mobile phone today 28/10/2022 my product model is Redmi Note 10 Pro Max-6GB-128GB. IMEI no. is [protected]. They sent me the defective mobile phone, after opening the seal, I simply switch on the phone after few minutes the phone screen started blinking and suddenly phone screen went black. so I called mi customer service but they denied home pickup they said I have to visit service centre and the service center is very far from here. I made huge mistake ordering from Mi official store, worst service, worst customer care .

Ultra wide and front camera not working

I visited Xiomi India Belagavi Customer care on 22-10-22 to repair my Xiomi 9 prime smart phone.

The phone was not checked for the defects nor debugged for the issue. When asked, received reply saying "No patience to check the phone".

Phone was returned back to me as is in non-operational state.

Moreover I was forced to make payment of Rs 120 as part of service charge and no receipt was provided.

This is purely corruption, as the payment was made to personal UPI and not to official company account.

When asked for the same, i was abused and threatened customer care personal and was asked to leave.

I therefor seek strict action against the company and the customer care in Belagavi.

It has been not one year since I have purchased my phone and its motherboard has been destroyed and they have told that it will take 14 days to repair the phone. It has been one week I did not even get an update about my phone. their working is very delay and not at all giving any update information about the phone