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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 11

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S
Soumyadeep2001
from Kolkata, West Bengal
Nov 9, 2022
Nov 11, 2022
This thread was updated on Nov 11, 2022
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POCO M2 Battery Problem

I have Bought two POCO M2 Phones (6GB, 128GB) on the same day (11/04/2020) one of the set is going very good but the other one is at the worst condition. Out of no-where one day | realized that the phone's battery is puffed little bit and not the condition is worst. | visited the Local Xiaomi Service Center with that problem but they are just giving me the same reply that they don't have the battery yet for a month almost. | also said them...
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P
Pratee@Rathore2
from Bhopal, Madhya Pradesh
Nov 7, 2022
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Regarding unsolved problems

Dear sir

I have purchased a redmi note 10 pro max in June/July last year as redmi was undoubtedly the most trusted brand but it was a complete blunder within two or three months I faced a problem related to the battery of the phone, so I went to the Redmi service Centre where they took my phone for a day after one day I went back to get my phone as they have promised to give the phone back to me after one day so with this anticipation,...
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P
Pratee@Rathore
from Bhopal, Madhya Pradesh
Nov 7, 2022
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Regarding service and mental harassment

Defective product
Service not provided
Same and new problem occurs continuously after service
I visited service centre upto 12 times totally waste of my time
I have been already complaint against company and ask for replacement but they don't give.
Camera problem
Speaker problem
Display problem
Battery backup problem
I want compensation for mental harrasment by company...
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mksingh0007
from Begusarai, Bihar
Nov 6, 2022
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Service center & customer support not providing help

I have purchased xiaomi 11t pro 5g just 3 month back & i am facing a issue in it & service center also mention that the phone has battery or motherboard issue but for that i have to leave my phone atleast 12 days i am a college student & a just 3 month old phone has such type of manufacturing fault & for that the customer has to suffer. I request Xiaomi to kindly get in touch with service center & order that parts so i could submit my phone...
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P
Pavan Shetty 3647
from Bengaluru, Karnataka
Nov 5, 2022
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Poco X3 Camera and Speakers aren't working after MIUI 13 Update

My phone is Poco X3 and its 2 years old (out of warranty) since September after i received MIUI 13 update, my front camera, ultrawide camera stopped working and within few days my both the speakers started working and I am in a stage where the primary function of phone cannot be used which is calling someone, i need to carry my Bluetooth earphones everywhere for calling purpose.

I did reach out to service centre and they say...
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N
NashaPK
from Perumbavoor, Kerala
Nov 4, 2022
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Phone got dead all of a sudden.

Without any physical damage or anything my mobile got dead. When I went to service center, they ask me rupees 8000 to get it repair. How can I spend such a large amount for a 15000 rupees phone. Warranty period is over in this April. Please help me to find a better solution for this. How can I trust to buy your mobiles in this way. This is not from my side issue. Please help me to find a more affordable or replacement solution ....
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sivanesh shy
from Mayiladuthurai, Tamil Nadu
Oct 31, 2022
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MI 11t pro battery drains fast

Address:Mi,Bangalore
Website:Mi.co.in

I have bought mi 11t pro 20 days back and battery lasts for 20hrs without any usage.
As 5000mah it should last for 45hrs atleast but it didn't....
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K
Krish vaish
from Lambhua, Uttar Pradesh
Oct 31, 2022
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About the problem in front camera

Dear sir, We are getting problem in the front camera of my father's smart phone (Poco x3) not only my father some people of my society are also facing this problem.
Actually the front camera of the phone is not operating it is showing an error.
Please solve this problem as soon as possible.
Thank you...
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Hi,
I have experienced worst customer service experience and super slow complaint resolution with MI TV India.I have raised several complaints, many times even the technician was not assigned, and when technician is assigned he called and told he will visit the next day after the assigned due slot but now he has not visited.Also on contacting customer service I have got to know that technician has ordered a TV part without even visiting...
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R
Robin yadav 961
from Tezu, Arunachal Pradesh
Oct 28, 2022
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Sent Defective product

Address:Xiaomi Technology India Private Limtied C/O Delhivery Private Limited, IndoSpace Logistics Park Luhari, B200 VPO Luhari, Pataudi Kulana Road, MDR 13
Website:m.store.mi.com/in/user

Purchase the phone on 24/10/2022 got the mobile phone today 28/10/2022 my product model is Redmi Note 10 Pro Max-6GB-128GB. IMEI no. is [protected]. They sent me the defective mobile phone, after opening the seal, I simply switch on the phone after few minutes the phone screen started blinking and suddenly phone screen went black. so I called mi customer service but they denied home pickup they said I have to visit service centre and the...
+2 photos
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K
Kushal1
from Tirupati, Andhra Pradesh
Oct 28, 2022
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Poco x3

Ultra wide and front camera not working...
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A
amitk46
from Belgaum, Karnataka
Oct 28, 2022
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Customer care charged unnecessary without any work and no receipt provided

I visited Xiomi India Belagavi Customer care on 22-10-22 to repair my Xiomi 9 prime smart phone.

The phone was not checked for the defects nor debugged for the issue. When asked, received reply saying "No patience to check the phone".

Phone was returned back to me as is in non-operational state.

Moreover I was forced to make payment of Rs 120 as part of service charge and no receipt was provided.br...
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H
Haron saji
Oct 27, 2022
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I'm complaining about delay in repairing phone

Address:kannur MI service center

It has been not one year since I have purchased my phone and its motherboard has been destroyed and they have told that it will take 14 days to repair the phone. It has been one week I did not even get an update about my phone. their working is very delay and not at all giving any update information about the phone...
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M
Minaxi82
from Kota, Rajasthan
Oct 27, 2022
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MI LED TV4X-50Inch

Address:Kota Rajasthan
Website:www.mi.com

My MI smart TV stopped working suddenly after 13 months of purchasing. I was asked to book service repair request and I did the same. The service engineer came and checked and informed that panel is not working. Later my TV was replaced after about 10 days of calling up the service agency people.
In a day only I felt that the replacement TV is not getting updated. It took me 6 days to update it. And just after 8days of replacement...
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Address:Sec - 4, Bokaro, Jharkhanad, Pin code - 827004

Dear Sir,
Myself Chhotu Singh, my mobile is in warranty period device name is Redmi 10 prime, model 21061119BI WITH IMEI no. - [protected]; Right now my mobile is suffering from network issue in which no service is showing due to this issue I visited my nearby service center situated at Sec-4 branch, Bokaro. I want to share this information as I am a victim (consumer) of bad behavior shown by the service center employees. First...
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M
Miraadi97
Oct 25, 2022
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Severe lagging of all apps and can't open playstore

Severe lag on installation of new sept 2022 update on k50i 5g with YouTube, Google & Play Store specially not working can't open new app or download then. Camera lag can't view photo after clicking instantly and severe heat after camera screen freeze....
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A
Alugu Pavankumar
from Deoli, Delhi
Oct 24, 2022
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MI Tv com

MI is the one of the biggest Fraud brand, never choose buying MI TV.

It's been just 3 months we purchased TV and the display stopped showing up any content. We have been following up with CROMA online and MI TV for more than 45 days now and there's no proper response.

If MI look into this and resolve my issue, I'll update the same here. But if yu feel why all this hassel least you can purchase Amazon basics...
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I
It's shreya again
Oct 21, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against damaged product

Address:North Goa, Goa

I purchased a product from Mi store, it was an adapter(fast charger) and a cable for charging.On using it I noticed the adapter as well as my cellphone device was heating at an abnormal level. On visiting the store, the lady checked it again where my phone started showed similar results. In spite of that she denied of any defect to the product saying it's normal. I contacted the Xiaomi customer support to register about the issue where they...
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J
jadhav kalpesh
Oct 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free repair and replacement because company fault

Address:AP dorlewadi tal baramati dist pune

My name jadhav kalpesh laxman
Mo no [protected]
Job site no.WXIN[protected]
I buy poco X2 in 1/08/2020 but after 2 year using the poco lettest official upadate i updating my camera and touchscreen note working. when I go to service centre he told me he is lettest software problem that's reasons you change the motherboard. And his cost 8399. He fully company fully responsible. So company device free repair and replacement....
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A
Amaanikhan
from Mumbai, Maharashtra
Oct 17, 2022
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MI 4a pro

Address:41/B wing/005, Kanchanganga,Lokhandwala, Andheri West,Mumbai 400053

I have purchased a TV of Mi in the year June 2020. My TV is not working. it is still in warranty. Would request you to please help...
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