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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 108

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A
Ankurzz16
from Mumbai, Maharashtra
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specification mentioned as mi charger while delivered only mi adapter

Address:201304

I ordered an MI charger from the website https://www.mi.com/in/index.html.
the specifications mentioned the product as MI charger while only adapter was delivered. And moreover MI customer service is not accepting the return for this product.
Please help on same. Attached the specifications image.
Order Date:
Mon, 07-Jan-2019 03:58 pm
Name:
Ankur Shukla
Order number: [protected] Total...
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A
Abhi8697
from Mumbai, Maharashtra
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amazon pay balance deducted wrongly from xiaomi end

Hi Team,

Today around 4:40 PM IST as on 7th December 2019 someone used my Amazon Pay Balance and purchase some product from MI site, When I ringed Amazon India (several times) they are saying they asked me to contact Xiaomi India and when contacted them they are saying they can do anything about it and Amazon is saying they also cant do anything about it as it was done from your account.

I am not sure what...
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S
Shreyas Daga
from Morjim, Goa
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redmi note 6 pro has been bent during charging

Address:Ahmednagar, Maharashtra, 414001

I brought redmi note 6 pro mobile on 23rd nov 2018 but now it bent during charging
Then I immediately visit nearest mi service centre at Abhi Services, Ahmednagar
He told me it is a physical damage but I reply sir these is not a physical damage it is a manufacturing default
They also said it's a physical damage
He also said your mobile problem is not in under warranty, and say you will call at their toll free...
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P
puran upadhyay
from Moradabad, Uttar Pradesh
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redmi 6a

Address:New Delhi, Delhi

Dear sir/madam,

Please note that i have purchase a red mi 6a black phone purchase on 12.10.18 through amazon

Now a days it has been curve/ bending daily.

Today i have gone your shakarpur school block service centre but no response from them, then i have gone your laxmi nagar metro service centre but no reponse from them and they gave a new address at preet vihar service centre then a gone there...
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Address:Samastipur, Bihar, 848101

Hello there,
The mi service centre executives (Authorized in the name of om computer) of samastipur district, bihar
Has try to downgrade the latest android version, pie to oreo on 31st of december 2018 (To correct battery drainage issues) but give the job sheet on 2nd of january 2018.
In this process, the phone has lost imei number and network.

Now, the service executives are not giving additional warranty...
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Y
Yashwant Maru
from Raipur, Chhattisgarh
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smartphone blasted.

Hello, I am yash panwar n last year in may 2018 i bought a new redmi note 4 n it was working good .. last day in afternoon i operated my smartphone n after 10 min, a little smoke came out from the head phone jack so i left the mobile n suddenly the mobile get blasted .. thnkgod i saved my self .. so dear smartphone company what would you like to say about this incident...
The phone was blasted very badly n i could be injured severly,...
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A
Anany jindal
from Delhi, Delhi
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mobile charger mi

Address:New Delhi, Delhi, 110059
Website:Www.mi.com

I purchased mi max 2 in june 2018 nd now its charger is creating lot of problems nd charging phone very slowly nd i have checked its average charging. It is charging 11% per hour

I have called in customer care nd they provided me a no. To check the performance of battery "*#*#3463#*#* something like this only. Nd i hope that company will exchange the charger as it is in warranty nd it is original charger of mi itself which...
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Address:Tiruchirappalli, Tamil Nadu, 620001
Website:www.consumercomplaints.in/new_complaint

Sir,
I m prakash from trichy, tamilnadu (Contact no. [protected] & [protected]). I have been bought a mobile poco f1 on 25.12.2018 from your retailer address given as, m/s. Digital shopee, mi retailer, bharathiyar salai, cantt, trichy - 620001, (Near nalli silks)

Due to retailer end network problem they are collected double time payment with 2% service charges of rs.21165.00 + rs.21165.00 (Thro card)
Inspite of...
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P
Porla Yadaiah
from Bhimavaram, Andhra Pradesh
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mobile note 5 pro

Address:500011

I have note 5 pro mobil camera flashlight problem last iam complete in your service centers but problem is not salad but iam checking other new phone camera testing there is problem flashlight is no white just red colour problem is flashing find out the problem but company is complete solution problem change the flashlight take the problem solutions...
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Address:Pune, Maharashtra, 411028

Hello

Sir/Madam,

[Reference: [protected]]

On 26-Nov-2018, I bought the MI
POCO F1 Graphite Black 6GB+64GB. The order has not been delivered because it required replacement of my old mobile but my mobile is having screen damage issue, Because of this reason they deny the order delivery.

I have already made the payment in advance and now I still waiting the refund....
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K
Kiran jo joseph
from Kottayam, Kerala
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not delivered tv for more than 14 days

Address:Kollam, Kerala, 683513

Not deliverd my order on time, it’s going to be more than 14 days. (Order no-[protected]) take immediate actions. I called the customer service at least 15times, but their is no proper response. I’m not satisfied with your services. Take necessary actions as fast as possible and provide me with a proper tracking facilities. Please provide me with a call or message after dispatching the item. Else cancel my order and refund the same....
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D
Deevu Anshika
from Anandpur Sahib, Punjab
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phone delivered to me defected

Address:160008
Website:www.mi.com/us

Xiomi redmi y1 मे ना ही आगे का स्पीकर काम सही करता कालिंग दौरान और बीच बीच में परेशानी देने के लिये hold mute etc पर चला जाता जिससे मुझे काफ़ी परेशानी सहनी पडी और हैंग, स्लो, हीट देना, चार्जिंग...
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J
JEETU rajesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty service so poor

Address:110062

My problem is my phone display is Miss behave and line on screen and this is a internal problem and his tell me that is a physically damaged and his not give me the job sheet and I tell him that you give me the job sheet and mention the problem in job sheet I'm not accept verbally but his forced me this is a physically damaged (photo attached) so you checked the picture and tell me how to physically damaged. So do some action against the...
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A
abhishek32213221
from Gurgaon, Haryana
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screen touch issue

Address:110088

When i purchased phone from dealer he tell me that your phone screen change one time free but now company refused to change this in my bill there was written down and mi company also produse screme that time i purchase
Company has cheated me this is not fair dealing kindley take acation against company
Plz help me plz help me plz help me

Thankyou
Abhishek kumar
[protected]
[protected]@gmail.com...
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S
srinivasupemma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not happened so far

Address:560037
Website:mi store app.

Hi mi team,

I booked redmi note 6 pro on 28-nov-2018 on exchange basis of my old redmi y1 mobile and paid 9049 amount after exchange discount order number: [protected]. The courier boy came on 30-nov-2018 to collect my old mobile and saw as it has few scratches and a small dent at bottom he rejected to take the old one. You verified all my device functionality on mi store app before giving exchange estimated amount....
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Karthik.R.
from Bengaluru, Karnataka
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xiaomi redmi note 5

Address:Bangalore, Karnataka, 560021

I've purchased xiaomi redmi note 5 on 7th november 2018 and i'm facing the problem of automatic switch off when kept idol and hanging and getting off of the phone every time. I've visited 2 customer service centers for more than 5 times and they don't have any idea to solve the problem. If i contact the customer care number, they say to visit the customer service center. I've lost so many important calls due to this problem...
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S
Shyam Dhivya
from Chennai, Tamil Nadu
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mi 10400mah power bank

Address:Chennai, Tamil Nadu, 600129
Website:Mi. Com

Dear team,

I purchased mi power bank from flipkart on October 2018. Id no OD[protected]. For the past week it seems not working. I do not claim to be replaced, rather get it serviced for which i would pay. Please arrange a paid service for power bank.

Address
No 29 s1 Sree mangalambigai flats, muthiah nagar 2nd street Kovilambakkam, Chennai 129

Since no proper response from customer...
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A
Aldin Jerome
from Karkal, Karnataka
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I am complaining about my redmi 6 pro battery issue

My redmi 6 pro gets its battery drained fast as i couldn't get any benefits of a 4000 mah battery. I haven't used any heavy apps too. I cant even travel anywhere believing this phone. Also some time the fingerprint sensor also do not works. Pls solve the issue. Anyway pls try to reply fast or else i need to move legally through consumer court and it may affect your sales in india too....
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P
pankajthete11
from Mumbai, Maharashtra
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complaint of sai enterprises, chakan, pune, 410501

Address:Ratnagiri, Maharashtra, 410501

Date-26/12/2018
Complaint by pankaj chandrakant thete
Complaint no - woin[protected]
Location - sai enterprises, chakan, pune, 410501

I have raised complaint about camera operating slow & resolution problem in sai enterprises, service centre, chakan. But they raise complaint in system as a sw update by customer request only this in not a case. I have not signed paper because my problem not get resolved....
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B
Bhuchum
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

still today 26/12/18

Address:Bankura, West Bengal, 722155
Website:[email protected]

I sri abhishek banerjee, a resident of vill.-sanbandha, distt.-bankura, state-w. B., brought mi a2
Smartphone from mi store (Online) on 16th dec 2018, within single day o[censored]sage i found that the speaker is defective, so the company replaced the phone but in the replaced phone same problem occurred. Again i did contact to the mi care, next day i received a call from the company asking whether i want replacement or refund. As i wanted...
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