Xiaomi India Complaints & Reviews

My poco x3 pro had issues from the day one last year I got motherboard replaced somewhere between July and August now after miui 12.5.xx. update my phone is again getting random reboots 15times a day service centre is rejecting my phone under warranty as it has got scratches on back panel that is of normal wear and tear. The avtual issue is with the update they sent. Its with almost everyone using X3 pro

My Phone given for service at chinsurah station road service centre since 1month ago but no receipt is given against my phone.
Also my phone is not given by them after so many time visiting at service centre.
Worst experience with mi service.

Im a gamer, I've been played pubg 4 years in a low end device Realme 2. In this January i got sponsorship nd i got a device poco x3 pro. Its outstanding gaming device with good performance, and one day one of my gamer friend said me to sell this poco x3 pro And he told everyones poco x3 pro motherboard is dying so go and sell, After some days my poco x3 pro was dead without any reason.im using that device only for gaming, and i went to mi service center and they told me they will replace this device to poco x4 pro Poco is very worst device with bad performance, As a gamer how can i perform with that device.This poco x4 pro is 40fps phone.Im trying to make a career in gaming, my somany friends affected this same problem... Xiaomi atleast u replace the device with any other device with same specifications

I bought xiaomi 11 T pro 12/256 gb in march 2022 under in warranty right now this mobile have big issue in when i was charging completely mobile heavy heating & until when is not cool cannot used this smart phone right now this Phone is shot or Any other issue not turn on & no showing display.

this phone have my attendance log in OR out pls give me the Exchange other SAME phone THIS phone coast in Indian 44000/ thousand .

pls give me the feedback as soon as possible

thank you
Vijay Kumar Nishad

I have ordered mi Bluetooth voice remote on mi store on 19/08/22 for rupees 599. And I received the product on 21/08/22 that is today. As the remote is not working for mitv4i, I have asked them for return and refund for the same but they are not refunding it. Please initiate the issue and help me with returning the product by getting refund. Thank you

I purchased mew smart tv and i got messege to install the new tv in 24 hours by their engineers.
Then i got whats app messege from mi india that the appointment is on 20 August 10:00 AM to 12:00 PM .
Now time is 4:28 PM and still not even any call or single messege come from them
I do complaint to company’s customer number they gave me 5 days time. What is this ? This is too wrong i will complaint to police if today installation will not completed.

I purchased my xiaomi phone 11i 8+128 on 11/05/2022 with my icici credit card 46xx xxxx xxxx 7xx3. As of now, no cashback is credited even after 90 days of purchase. I came to know from the bank that merchant /aggregator has not deposited cashback amount of Rs 2000/- which was promised during purchase.

Appr code: 605716
Product serial code: [protected]
Product category: Phone
Product description:[protected]

Hello,
I purchased the recently launched Redmi K50i on 15th Aug. The defect I experienced through this is Slow charging, Overheating, Wifi (Hotspot ) connectivity breaks, Standby time is less, Loading time within file transfer within phone is quite high as its 8GB Ram and 256 Storage.As its mentioned it comes with 67W Turbo charger but not giving performance.

Detailed Description of defect.
1.Using the phone, I first charge from the charger came through box (i.e. 67 W) on 16th Aug.It took 1hr 5 mins to charge from 15%-100%.I have noted the timings as well.

Same happened on 17th Aug.I charged it from 5%-100% it took 1hr 20 Mins.Its really taking more time as mentioned in companies description.
2.It got discharged by giving a standby power of 17 hrs only, so discharging is quick.

Next day on 17th Aug as well the discharge was quick by giving standby power of 16.5 Hrs only.

3.While Charging the phone also overheats as it's mentioned it has cooling technology but I don't think its working properly as I can feel the heating too much.

4.When I am transferring the data from one folder to another in the Files it was not quick. (As I bought the 8GB/256 version).

5.The WIFI is aso not stable.In my last Mi phone I had this issue was not there and connectivity from phone to Laptop through Hotspot was amazing but in this it sometimes doesn't connect and if connect but couldn't give the right speed and it makes connectivity issues.

It's been like 3 days I am facing this problem.The store from which I bought this is not answering the calls, so I have to approach the service center.

I visited your service center today regarding this problem. They were saying yes there is a problem in the unit.

It's like 3 days since the issues are arising, I think the same will come after 1 or 2 months.

I need a replacement of this phone or a refund of my money.

I have been a MI user for the past 5 years as well as my whole family using MI phones but really disappointed this time.

Please replace this unit or refund my money back.

It was extremely disappointing and shameful experience with Xiaomi 12 pro mobile, I purchased this mobile from Amazon or der ID[protected] almost 2 month ago, just after 1 month of purchase it started giving trouble, I complained about charging problem, it is getting charged as per commitment given by Xiaomi brand, however I adjusted with that, also, I started getting many problems thenafter,
1. one of the speakers of the mobile gone dead can't hear anything another speaker's sound became low,
2. Not able to receive call some times it gets hanged,
3. I can't talk on mobile without speaker on, I can't hear caller's voice neither they do hear mine, this is so embarrassing to talk on a speaker mode as normal is not working in the mobile, it is so embarrassing to talk on speaker while travelling or when out side or when to discuss certain confidential subject,
4. While watching videos on youtube sounds goes away automatically and I can't hear anything then after unless restart the mobile,
5. Mobile gets switched off automatically multiple times in a day,
6. Wile using it became slow takes longer time to open any application, FYI in my phone I do not have any heavy data or memory because of which it will happen,

I have been visiting Xiaomi service center in Panvel they asked to update software as a solution, later they said it will not be fixed with SW update they need to keep the mobile with them for 3 to 4 days and asked me to arrange another mobile when I questioned them I do not have any other mobile, they said that's not their problem, however to get the issued fixed I some how managed this, in my second visit I was told that mobile would be replaced as there are many issues with the phone, in my third visit I am told receiver of the mobile has gone faulty it will take another 3 to 4 days, when I am committed to replace the mobile why again they doing post mortem of the new mobile.

I purchased this expensive mobile for the first time from my hard earned money and within a month it started giving so many issues I am very disappointed with Xiaomi mobile experience, this was my first purchase of Xiaomi Mobile but worst ever experience.

Purchase new phone Xiaomi 11t pro from mi.com and get phone in dead condition i plug for charging its take 50 - 60 mins to charge and after when i am start using its battery draining rapidly on immediately i call to customer care they said please visit your nearest authorised service centre and submit the phone and i was submitted my phone 13th of august 2022 and today is 18th of august 2022 there is no response no solution provided me. Very poor service from Xiaomi india

For about last 1 month my phone's front camera was not working,

I bought this poco x3 in 2021 with 17k ... The phone won't then on and the issue is that my poco x3 dead after the new update and when I took it to repair they said the motherboard is gone... and can't be repair. 17k is a big amount for me so kinda resolve this matter... everyone facing the bug

After the update of MIUI 13.5 in my Xiaomi Redmi Note 10 Pro Max, front camera is not working. When I reached to service centre they said to change the motherboard which is costly. It's not the problem created by me, it's the problem which was created by company. Why they are not repairing my product? Should I take legal action against my company? Not only in my phone there are many user which have this problem. It's the strategy of the company to downgrade the existing mobiles and to force them to buy a new device.

I bought poco x3 Mobile via Flipkart in 2 years back.some time poco distribution c type charge not working. Now faster charger not working not yet charge of my mobile. But not charge it's is charging on my mobile.

Its dead automatically, and its totally clean device not a single damage or scratches

I bought poco x3 pro phone from flipkart 11 month ago. Few day ago phone suddenly stopped working and not turning on i visited a service centre of xiaomi because company provides 1 year warranty as in there policy they will repair or replace there device free of cost if that device get any issues in normal usage So they should repair or replace my mobile but they aren't doing. When i i visited there service center name the keypad they took 1 day to chech my mobile and said the Motherboard of my mobile is dead they will replace it but. they broke diplay frame my mobile and now say me that they will not repair my mobile free they are asking for money and say if i paid 7000 rupee they replace with new phones and 6 month extra warranty, but when i give my phone services center my phone is not broken, they destroyed my phone and asking for money from me. They are fraud.

Dear Sir/Mam,
I am purchased New MI 11i5G phone on 21 Jul 2022, and after 2 days i have many problem in my phone, like display flickering, flash not working, request to you please coordinate with Mi for replacing my phone, i m already invest 25000 for this phone. Request...

regards,
Pawan Kumar Joshi
Mob:- [protected]

There is only a little scratch on the edge of the body no cracks at all . all the t and c are matching with my phone. how I am supposed to give a old phone without any scratches or they should mention in the website to exchange a new phone without any scratches with the desired new phone. I was eagerly waiting for the new mi 11x to be delivered but an agent came checked the device and told there is a scratch on the edge your exchange is cancelled

Hi Team,

I would like to draw your attention as mentioned below.

I have purchased Xiaomi Television 5X 43" from Vijay Sales, Odhav, Ahmedabad, Gujarat on 11th August 2022 and got the delivery on 12th August 2022 as committed by Vijay Sales. Same day on 12th I received the message from MI that Installation will be done between 12.00 to 2.00 on 13th August 2022 so that I have rescheduled all my activities and waited for a call from the installation guy. Ohh.. there is not a single call or message from anyone hence i called at your customer care number and registered the complaints regarding the same. where not get the proper response from anyone. Even each call center guys giving fake commitments and some of your agents were enjoying the problem instead of providing the resolution as 2 times call disconnected from call center, refused to escalate the call at senior desk, Parrot speech, 1 agents told me that he is the top authority of Xiaomi, really Interesting!!! You can go through all the calls I did yesterday at your call center from my own number [protected].

I have purchased Xiaomi 12 pro (12GB + 256GB) from MI home near me.But there was charging problem and foggy camera issue with the device.So I submitted my device in service centre on 23rd, July, 2022 and after a week of continuous follow up they provide me a replacement on 29th, July, 2022 . But the replaced device has the same issue of foggy camera when we record video in low temperature. I again visit the service centre and the service centre manager Mr. Sonu Kumar said “your issue will resolve in one week I will e-mail to backend team and until then you can keep your device“ and on 6th, August, 2022 I visit the service centre again and they install miui version from their computer and said it will resolve your problem, but it didn’t resolve my problem and it still exist. So I again visit to service centre on 8th, August, 2022 and tell the manager to provide me the refund of the product because I can’t continue my work with a defective product. The manager said I will forward mail for refund to the backend team. But now it's been 6 days and 21 days of suffering from their service I didn't get my refund. Whenever I call the service center they replied your process is still pending on backend side. I am so much frustrated with their negative responses.So please help me with the refund process it would be a great help for me.