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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Sep 13, 2025
Complaints 6144
Resolved
259
Unresolved
5885
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 15

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D
deena.kumar6
from Chennai, Tamil Nadu
Sep 6, 2022
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Address: Chennai

I have purchased Redmi Note 11 T on 1st of Aug on 2nd day i have faced Bluetooth connecting issue at the time of incoming & Outgoing and i have submitted in MI REDMI service center after 25 days i have received replacement

in replacement product i have faced same issue again i have submitted Mobile in Redmi service center in ANNA Nagar CHENNAI

Kindly provide REFUND

WXIN[protected]
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    P
    parthcodex
    Sep 6, 2022
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    I phone goes on auto restart.
    So service centre told it takes 25 days to repaired. After 25 days they told we will give mi 11x in replacement of this phone because It cannot be repair. After 7 days they gave me my old phone.so what after 1 months they just give false promise. Please consider this
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      Y
      Yogesh Gosavi
      from Nashik, Maharashtra
      Sep 5, 2022
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      Regarding mi 11 lite NE 5G severe black crush issue

      Hey,

      We Mi 11 lite NE 5G (Lisa) users are frustrated with the experience we all are having, we are facing severe black crush issues with the display on a daily basis.

      what is black crush? - black crush is when black is not showing correctly hence creating a blocky mess.

      the severity of occurrence is pretty high, which spoils our experience of consuming any content on this phone. It's noticeable...
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      A
      Akverma24
      Sep 5, 2022
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      It's been 1.5 year for my POCO X3, recently updated to MIUI 13.0.1 after update my front camera not working at all.

      I strongly believe we should file case against POCO INDIA for cheating customer.

      I don't know why POCO charging for something that done by themselves not by customers.

      Thank you
      +2 photos
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        S
        Swayam Lavangare
        Sep 5, 2022
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        My poco X3 pro dead two times sir and it's was in normal condition once it dead in warranty and second time it's dead when warranty period is over
        It's not my fault it was in good condition
        I want the replacement for redmi note 10 pro please
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          P
          patel Harshilkumar
          from Surat, Gujarat
          Sep 4, 2022
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          Address: Segvachhama Ta-Olpad Dist-Surat, Segvachhama near bhesan road surat

          I will use video toolbox but some app's don't show in video toolbox. this main reason of complain so please fix this problem with update
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            P
            patel Harshilkumar
            from Surat, Gujarat
            Sep 4, 2022
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            Address: Segvachhama Ta-Olpad Dist-Surat, Segvachhama near bhesan road surat

            Your sound system in 3.5 jack and Bluetooth sound is not good. samsung sound is better than xaiom and poco. compare your sound system with samsung sound. samsung is very better sound in Bluetooth and 3.5 jack so please improve your sound in poco x3
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              P
              patel Harshilkumar
              from Surat, Gujarat
              Sep 4, 2022
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              Address: Segvachhama Ta-Olpad Dist-Surat, Segvachhama near bhesan road surat

              4G+ but your conectivity is too weak network speed is bad (4g). why Xiaomi Poco mobile bad conectivity with any sim card ( Airtel Vi jio )
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                C
                chella ganesh
                from Kandukur, Telangana
                Sep 3, 2022
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                Address: Warangal

                Hi
                I have purchased redimi mobile recently it got stucked while using and It is going off .I went to service centre in warangal.He is saying we have change mother board after third visit. Even after changing mother board the same problem has been started. He is saying ur saying lies . If we are saying lies then why did he say we have change mother board. We need some clarification on this . Today we gave mobile to service centre this is fourth time
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                  J
                  Jeevan baby
                  from Kolkata, West Bengal
                  Sep 3, 2022
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                  In my redmi note 9 pro Max I am not getting L1 widevine support. Plz enable it in the next update.
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                    A
                    Abbas mohd
                    Sep 2, 2022
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                    Hello, I'm a mi user for the past 9 years.My recent mobile is mi 10i i have updated it to miui 13.0.4 which was given officially by xiaomi and my mobile isn't working. Service center people said motherboard has gone . The damage was happened by the software update given by xiaomi . It's not a physical or liquid damage from my end . In service center they ask to solve with my own . I request you to replace me with the new product because it's your fault . How can xiaomi officially gave updates with bugs. Many devices damaged but they gave new peice to people under warranty only but it's their irresponsibility of giving bugs in the update. Xiaomi is doing like this to increase their business so that their sales will increase. Please help me .
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                      A
                      Abhi9jha
                      from Powai, Maharashtra
                      Sep 1, 2022
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                      This issue starts from 13.0.4/5 update rolled out. Due to this all redminote10pro users are facing issue with front camera and now system UI not responding make it brick!.
                      This is unfair trade as just after my warranty period this issue occurred.
                      I'm not alone here, this issue is faced by all users check internet(Twitter Facebook YouTube) all are complaining same thing. It's the right time to raise complaint in consumer court.
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                        P
                        pawan891
                        from Mumbai, Maharashtra
                        Sep 1, 2022
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                        Poco X3 Pro is dead after the update and in replacement, the Poco X4 Pro is given, which is a total downgrade phone in comparison to the Poco X3 pro.
                        and for me and others Poco X3 pro users, it is a great loss. We need a same-performance device!!. Giving high amount for poco x3 pro phone and getting downgrade phone as replacement because of company motherboard dead problem. It is a scam please help me, i cant buy a new phone
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                          A
                          Ali2303
                          from Visakhapatnam, Andhra Pradesh
                          Sep 1, 2022
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                          Address: Visakhapatnam, Andhra Pradesh

                          Sir
                          I purchased a MI 50" Tv online. 1 year before, with Tv warranty 1 year and 1 additional year warranty for panel.
                          Now after one year issue on Tv panel.., so I ask Mi service for panel.
                          But they asking me to pay Rs. 599 for technision charge for visiting. And they services.
                          I can't understand why should I pay if my tv in warranty period.., Xiaomi service center employee means, company salary employee they gots salary from Xiaomi. Then why they asking service charges.. for work.
                          So pls kindly help me
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                            G
                            Garhwali Chhora
                            from Delhi, Delhi
                            Aug 30, 2022
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                            I repaired the camera glass.. Which was worth 199 ₹ but they charged me 647..which includes 350 service charge + 18% gst?

                            Seriously??

                            350 for a 199 ₹ thing.
                            This is way more than cheating the customers.
                            Really very much disappointed.
                            From next time, i will better contact a local repair shop.
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                              B
                              Babu_rakesh
                              from Uluberia, West Bengal
                              Aug 29, 2022
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                              Address: Mi Service centre, Chandni chowk metro area Kolkata -700072

                              My device poco M3 pro is now warranty period when I go to mi service centre near Chandni chowk metro Kolkata -72, without solved my problem they charged 118/- ruppe, and also they will charged 3652/- for if I want my phone problem solve, so why I will pay for that when my warranty period till alive,
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                                V
                                Vishnu.Mishra
                                from Indore, Madhya Pradesh
                                Aug 27, 2022
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                                I have purchesed Xiaomi LED TV 50" on 20 March 2022 but TV displays faulty within 5 months.
                                Still no technician visited for resolution.
                                Complaint alredy loged on this.
                                Dear Customer,

                                Your repair request has been submitted successfully, please refer to the details below:

                                Token : M4650831
                                Product Serial No : 34850/c[protected]
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                                  A
                                  Aakash*05
                                  from Delhi, Delhi
                                  Aug 27, 2022
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                                  Hello Xiaomi India

                                  I have bought redmi note 10 pro Max on 4th may 2021 my phone worked okay for 15 months.

                                  On August 4, 2022,
                                  My system updater shows new
                                  MIUI update ..after updating my phone didn't start..

                                  I visit to mi service centre ( GTB Nagar) and they said the motherboard of the phone is dead you have to pay Rs. 12, 500 for a new one.

                                  I have complaint serval times on ''mi customer care number'' and on ''mi grievance number'' regarding my issue but all of them closed my complaint and said I have to pay RS. 12, 500 to get my phone fix..

                                  What kind trick is this you sent me an update (MIUI update) and make my phone useless...

                                  Is this the customer value you provide??

                                  After the expiry of the warranty of phones you just send an MIUI update to make our phone software dead???
                                  Stop these unfair practices and fraud you are doing.
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                                    R
                                    Rahulkaran
                                    from Dadri, Uttar Pradesh
                                    Aug 27, 2022
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                                    Poco x3 Pro under warranty repair issues

                                    Address: Embassy tech village-1, block -E Orchid, devarabisanahalli, BANGLURU, Karnataka -560103

                                    On 31 June 2021, I purchased POCO X3 PRO mobile but suddenly I got the some application Update from Company and I was Update my phone normally after that within a 4 hour after update mobile got Switch Off Automatically. I visited service center and asked for the repair but seeing my mobile they said mobile won't get repair but will give new mobile i.e. POCO X4 PRO, but this device processor is less than POCO X3 PRO.
                                    I requested them...
                                    +1 photos
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                                    N
                                    Nikesh45
                                    Aug 27, 2022
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                                    Address: Bhilai,Chhattisgarh

                                    Im Nikesh Kumar Verma, I was facing problem since 1 month and the service centre people are not giving any satisfactory review about my complaint and im facing problem regularly regarding my phone. And at ast they agreed to replace my phone, but they are replacing my phone variant (8gb Ram & 256gb internal)with less variant phone (6gb Ram and 128gb internal). Is these is FAIR. thats why the companies like u should not be given access to do business here . You just pollute all environment (business environment).
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