Xiaomi India Complaints & Reviews

My poco X3 pro dead two times sir and it's was in normal condition once it dead in warranty and second time it's dead when warranty period is over
It's not my fault it was in good condition
I want the replacement for redmi note 10 pro please

I will use video toolbox but some app's don't show in video toolbox. this main reason of complain so please fix this problem with update

Your sound system in 3.5 jack and Bluetooth sound is not good. samsung sound is better than xaiom and poco. compare your sound system with samsung sound. samsung is very better sound in Bluetooth and 3.5 jack so please improve your sound in poco x3

4G+ but your conectivity is too weak network speed is bad (4g). why Xiaomi Poco mobile bad conectivity with any sim card ( Airtel Vi jio )

Hi
I have purchased redimi mobile recently it got stucked while using and It is going off .I went to service centre in warangal.He is saying we have change mother board after third visit. Even after changing mother board the same problem has been started. He is saying ur saying lies . If we are saying lies then why did he say we have change mother board. We need some clarification on this . Today we gave mobile to service centre this is fourth time

In my redmi note 9 pro Max I am not getting L1 widevine support. Plz enable it in the next update.

Hello, I'm a mi user for the past 9 years.My recent mobile is mi 10i i have updated it to miui 13.0.4 which was given officially by xiaomi and my mobile isn't working. Service center people said motherboard has gone . The damage was happened by the software update given by xiaomi . It's not a physical or liquid damage from my end . In service center they ask to solve with my own . I request you to replace me with the new product because it's your fault . How can xiaomi officially gave updates with bugs. Many devices damaged but they gave new peice to people under warranty only but it's their irresponsibility of giving bugs in the update. Xiaomi is doing like this to increase their business so that their sales will increase. Please help me .

This issue starts from 13.0.4/5 update rolled out. Due to this all redminote10pro users are facing issue with front camera and now system UI not responding make it brick!.
This is unfair trade as just after my warranty period this issue occurred.
I'm not alone here, this issue is faced by all users check internet(Twitter Facebook YouTube) all are complaining same thing. It's the right time to raise complaint in consumer court.

Poco X3 Pro is dead after the update and in replacement, the Poco X4 Pro is given, which is a total downgrade phone in comparison to the Poco X3 pro.
and for me and others Poco X3 pro users, it is a great loss. We need a same-performance device!!. Giving high amount for poco x3 pro phone and getting downgrade phone as replacement because of company motherboard dead problem. It is a scam please help me, i cant buy a new phone

Sir
I purchased a MI 50" Tv online. 1 year before, with Tv warranty 1 year and 1 additional year warranty for panel.
Now after one year issue on Tv panel.., so I ask Mi service for panel.
But they asking me to pay Rs. 599 for technision charge for visiting. And they services.
I can't understand why should I pay if my tv in warranty period.., Xiaomi service center employee means, company salary employee they gots salary from Xiaomi. Then why they asking service charges.. for work.
So pls kindly help me

I repaired the camera glass.. Which was worth 199 ₹ but they charged me 647..which includes 350 service charge + 18% gst?

Seriously??

350 for a 199 ₹ thing.
This is way more than cheating the customers.
Really very much disappointed.
From next time, i will better contact a local repair shop.

My device poco M3 pro is now warranty period when I go to mi service centre near Chandni chowk metro Kolkata -72, without solved my problem they charged 118/- ruppe, and also they will charged 3652/- for if I want my phone problem solve, so why I will pay for that when my warranty period till alive,

I have purchesed Xiaomi LED TV 50" on 20 March 2022 but TV displays faulty within 5 months.
Still no technician visited for resolution.
Complaint alredy loged on this.
Dear Customer,

Your repair request has been submitted successfully, please refer to the details below:

Token : M4650831
Product Serial No : 34850/c[protected]

Hello Xiaomi India

I have bought redmi note 10 pro Max on 4th may 2021 my phone worked okay for 15 months.

On August 4, 2022,
My system updater shows new
MIUI update ..after updating my phone didn't start..

I visit to mi service centre ( GTB Nagar) and they said the motherboard of the phone is dead you have to pay Rs. 12, 500 for a new one.

I have complaint serval times on ''mi customer care number'' and on ''mi grievance number'' regarding my issue but all of them closed my complaint and said I have to pay RS. 12, 500 to get my phone fix..

What kind trick is this you sent me an update (MIUI update) and make my phone useless...

Is this the customer value you provide??

After the expiry of the warranty of phones you just send an MIUI update to make our phone software dead???
Stop these unfair practices and fraud you are doing.

On 31 June 2021, I purchased POCO X3 PRO mobile but suddenly I got the some application Update from Company and I was Update my phone normally after that within a 4 hour after update mobile got Switch Off Automatically. I visited service center and asked for the repair but seeing my mobile they said mobile won't get repair but will give new mobile i.e. POCO X4 PRO, but this device processor is less than POCO X3 PRO.
I requested them...

Im Nikesh Kumar Verma, I was facing problem since 1 month and the service centre people are not giving any satisfactory review about my complaint and im facing problem regularly regarding my phone. And at ast they agreed to replace my phone, but they are replacing my phone variant (8gb Ram & 256gb internal)with less variant phone (6gb Ram and 128gb internal). Is these is FAIR. thats why the companies like u should not be given access to do business here . You just pollute all environment (business environment).

I purchased mi tv 55" and it's not working at all from 10 days but there is no response from customer care and they are least bother to solve my problem I m waiting for there assistance from 10 days

On 23rd Sept 2021, I purchased POCO X3 PRO mobile but within a year mobile got dead. I visited service center and asked for the repair but seeing my mobile they said mobile won't get repair but will give new mobile i.e. POCO X4 PRO, but this device processor is less than POCO X3 PRO.
I requested them to repair my same device or else refund my money but they said I don't have other option even though my device is under warranty. Now they given POCO X4 PRO mobile to me.

POCO X3 pro I purchased just because of Snapdragon 860 chipset but this device processor is Snapdragon 695 5G chipset.

I do live stream on youtube and minimum 800 chipset is required which is not in POCO X4 PRO.

Now my request to XIAOMI is mobile is still under warranty So, either they given me refund orelse mobile which have more than 800 chipset will be satisfy to me.

You action on this matter will be highly appreciate.

Many thanks
Gajendra K.

Hi team,
I have brought this phone in August 2021, within few months the started to hang, Auto on/off, Auto calling and scrolling hence 1st time I visited the service centre in October at mumbai, vashi they told that the problem is sorted and didn't even gave the job sheet.
Again after about 15-20 days the same problem occurred so again 2nd time in November I visited the service centre at Pen, Maharashtra - 402107 even 2nd time they said the same thing and they gave the job sheet. But again after few months same problem occurred then the 3rd time in February I visited the service centre at Pen Maharashtra- 402107. But still the problem is not sorted. Again in May the same problem occurred hence, I called them on 2 may around 3:30-4:00 pm and told them about the problem they told me to visit but due to some reasons I was unable to visit.
My concern is, even after visiting the service centre thrice my problem is not solved yet I even told the higher authorities about the problem but they again and again asked me to visit the service centre, means how many time i have to visit the service centre.
It costs around 1500/- every time I visit, we are not that rich to spend all the money on a single phone.
I heartly request the team to please look in to my problem and sort it as soon as possible. I still hope that the team can help me.
My phone is still in warranty. Product model : Redmi note 9 pro
Thank you,
Ajay kumar jaiswal

My poc x3 pro got dead a few days ago. I went to service center and told them the issue they told me to wait for a day so they will tell the phone is in warrenty or not
I waited and next day (the day i am writing this) they told me that your phone has minor scratchs so its under warrenty
I know this is not legit, the paper they gave me says that wear and tear does not affect warrenty and minor scratchs are wear and tear.
I want my phone replacement asap
They were all lauging and smileing.
This is scam which a lot of people like me faceing