Xiaomi India Complaints & Reviews

Sir/Madam,

I regret to inform that I was purchased Poco X3 Pro mobile phone for my son on 22.11.2021 at flipkart.com and the same was not working from 03.06.2022. Further, I was approach authorized service center at Tondiarpet, Chennai 600 0021 on 04.06.2022. The service center personal/technician was verified my mobile and said that the motherboard was not functioning and they offer to replace a phone i.e, Redmi Note 10 Pro instead of POCO X3 PRO. But, I don't accept that offer because of my son wants the same POCO X3 PRO as Replacement and also the MRP of POCO X3 PRO is Rs. 23, 999/- and the MRP of Redmi Note 10 Pro is Rs. 19, 999/-. In this regard, I requested that replace the same POCO X3 PRO as replacement of damaged one for with in warranty period or refund full of Invoice amount of Rs. 18, 999/- immediately, otherwise I will approach consumer forum for suitable law full remedy.

But, since they are no response to me.

Hence, we are expecting your help in this matter regarding.

Thanking you,

With regards,
M.Lingamoorthy
Cont. No. [protected]

Hi, I am sairanjan residing in Tamilnadu state of India . I have purchased a Poco M3 mobile from KGN mobiles in minjur at july 2021, but the mobile is not working properly, It was dead i can't able to turn it on.
i sent it for service to the service center at GNT road Gummidipoondi- RADIANT . but they are not responding to me, They accepted my Device and said that there is no parts available for fixing my mobile, I request you to please look in to this issue and handover my device as soon as possible
My contact Details :
Mobile Number : [protected]
email ID : [protected]@gmail.com
My bill Number gave in service center : WXIN[protected]
I also raised an complaint
Complaint number : WOIN[protected]

THANK YOU ;

Please provide next software update camera optimization this phone camera clarity very bad and correct time software update and very clear os please in next generation phone is my humble request

I bought a poco X3 pro mobile on April 2021
Then after 6 months I had a problem with mobile update software issue and my mobile got motherboard complaint and then after 6 months after my waranthy over they give an update after update my mobile started reboot often and I cannot use it because of rebooting, they using some business tactics like after manufacture waranty they given an update and spoil our mobile, so we move for next mobile this is type of cheating, accept the complaint and take action

I bought one 65 inches MI TV in October 2019. I thought MI is a good company hence without much survey i decided to go with a 65 inches TV from MI.
to my surprise in a span of 13 to 14 months suddenly i could see the color of the screen was slowly turning black. I contacted the MI support team and they came to inspect it. Upon checking it thoroughly they said there is a backlight issue and since there was warranty it will get covered under warranty and then the TV got replaced in February 2021. A new TV was given as a replacement. Now again after 14 months after the replacement i found the same black screen slowly getting in the upper part of my TV screen. I contacted the customer care and they sent a technician on a chargeable visit of Rs 300 and after inspection he said the same issue which happened to my previous TV. The backlight is damaged. and this time since it's not under any warranty i will have to fix it on a chargeable basis and the amount would be Rs 46000 +.

Is it some kind of joke!?. what kind of electrical gadgets you guys make and sell in the market which runs for 1 year and conks off?. I bought this TV paying 52000 and in 2 years am i supposed to lose that money?. Why do you sell substandard gadgets and claim to be acquiring a larger market in the field of electronics?. What you think, 52000 is that easy for a customer to earn and lose over a period of 2 years just on a television.
Is it a joke that to fix the TV I have to spend 46000 for an old TV for which I paid 52000 when I bought it?. Are you guys not cheating and looting people? I am not going to settle down if I am not getting a solution to my problem. I can\t spend money on this TV and spend every year on this stupid electronics. I am sure, even if I fix it paying whatever is the amount, next year it will conk off again.

I am definitely going to take this to social media with all support and will make sure people will at least think twice before placing any order for MI TV..
I am attaching the invoice that I received while purchasing the tv. I am also attachi

We have an issue which is not being addressable at all by xiaomi...
Each and every device sold has this issue and has been raising it but they developers say we are lying... We paid around 45k for two devices to make joke out o[censored]s?
#FixXiaomiBlackCrush

this is not been taken seriously from a very long time and everyone from the Xiaomi team is just ignoring our issue... Need your support

Ways...

My device name is POCO X3. I have updated my phone version(12.5.7.0). My speaker stops working I am unable to use my speaker. I am unable to use call or play any media app. I have to use earphone to use the multi-media apps. Sometimes the speaker make buzz sound and when sound become lager then the phone suddenly get switched off. I want to fix this bug which ce form the update (12.5.7.0). I will be very kind of you if you fix it as soon as possible.
Thank you

Hi..I m Trilochan Sahu..I bought a poco x3 pro from flipkart in april 2021.. it got dead in Nov 2021 after latest firmware update.. as it was in warranty period ..they just fit another motherboard in it and gave it back to me... After that my phone started working slowly but however I bought it for a heavy 20000 rupees .. I had to use it anyhow.. and I was still using it till may 26 ..again it got dead as I downloaded the latest firmware update.. I went to xiaomi service centre nearby. They told me that It has a motherboard problem and I have to pay 12000 to use this mobile again.. please help I just bought this nearly a year and month ago.. I lost all my data, my photos, my videos my everything else that I kept stored in it..

My Redmi Note 11 is having 665 11nm processor instead of 680 6nm processor as per mentioned in the box and device

I had a issue with my xiaomi tv and requested for a service engineer, who just walked in for the visitation without any tools to check the device.

Common sense- any service for a product is done by opening up the electronic device.

On the visit of service, the technician came and took photo and video of my tv and asked for a visitation charge of Rs. 250, where as the technician did not bring any tools just walked in and mentioned that motherboard of the tv needs to be changed and you will get a call from the team after they check the price of the spare. I mentioned okay and paid the price, however, the very next day i got a notification stating my appointment has been scheduled on the next day of the technician visit in which the information was mentioned that dont pay the technician and the charges will be collected after the service.

Even if it is visitation charges, for travelling from the service center to my place is hardly 5kms and the service center could have asked me to take a video and photo i could have done it rather than wasting the precious time of the technician know. SARCASM...

Also, they did mention if you are opting for service this Rs. 250 will be deducted from the spare price. Where as it is the right of the customer to make and looting in the name of visiting charges is not fair.

My question to xiaomi india was if this is what the technician is going to do i could have done it. For which the customer service is answering this is how the technician will do.

Is this how you treat a customer? Really disappointed with xiaomi.

Is xiaomi brand has such looting policies for indian consumers

Dear sir/mam,

This is mohd asif shaikh, i have purchased mi 11t pro 5g price 44000 on 1st march 2022.

After buying this product within a month i have started facing problems regarding playing pubg, games, back option and many more, and withing 1 months and 8 days i visited mi service centre in khar first time. They told me that they will do some software so that this problem wont come next time. But within a week still i was facing problem till today ( 26th may 2022) i have visited 5 times in service centre but still they didn't understand the problem coming in my mobile this time today they told me that they will order some parts of mobile and they will do hardware related work. I dont know when they will call me or they will be able to solve this problem or not.

Kindly help me to solve this issue otherwise please refund my money or replace they phone as i cant afford this problem as i purchased mobile of 44000.

Please look into this matter at the earliest.

Thank
Regards

Mohd asif

I bought this phone March 2022
This phone camera quality is very poor picture quality and video shoot any mode shoot but quality is very poor as that camera 50MP but quality is very poor I want to replace this phone

Sir/Madam with due respect I want to say that I have purchased Poco X2 mobile last year. 1 month ago a MIUI system update has come in my mobile, after giving that I face little bit problem in my mobile. 2 week ago my mobile Touchpad is not working.. On 11/05/2022 I have taken the mobile in the service centre and the centre asked me to pay 8000 for repairing.. The service centre also checked the condition of mobile said that it is okay and give me assurance for free repairing. After all the main reason of that is upgrading the system software MIUI, why should we face the problem. Overall it is company fault. Not only me, many o[censored]s faceing the same problem. So, I request them to repairing my mobile with free of cost.
Job sheet no.- WXIN[protected]

We bought the 'Mi True Wireless Earphones 2C White' in Dec, 2022 and these stop working last month.
We reach out to support team and they advised to submit it to near Service Center. Which we submitted on 14 May, 2022. Which are under gurantee period.
Service Center team advised us to replace it with new headphone. But after 2 days we come to know, our model "Mi True Wireless Earphones 2C White" is discontinued and company is not offering any Service, Replacement, New Model or Refund of Balance.
They are offering me only coupons of same amount 2500/- which i can buy MI product only. Here they don't have any avaible headphone for same segment and one model which is of same segment "Mi True Wireless Earphones 2 White" is at higher value (4000/-).

Serivce Center taken/submitted the product on the note of replacement, but now they change the plot.

There is big fraud company is doing with customers, selling faulty product and not offering any replacment, service or Refund of money. Traping customer to buy other MI product investing more money into it.
I'm not interested in MI product at all. Atlease refund my money or replace my product.

Need to BAN this company in India.
Order number: [protected]
Customer ID: [protected]
Service Request: HHIN[protected]
SKU BHR4353IN

1. Top of the cardboard box is not stapled and taped
2. TV inside the box do not have scratch resistance cover pasted
3. Seems like 5 star label was pasted for an eyewash. I saw transparent tape pasted over 5 star label
4. Cobweds were in the HDMI port
5. YouTube history shouldn't be in the new TV
6. Vertical line Display appearing like 40" TV

Technicians and customer support are not friendly. They are just trying to close the calls. Bangalorians blaming Chennaities and vice versa, however ticket not resolved and it's 4 months now till the complaint is raised.

Hello my phone redmi 10 prime is totally dead I have already warranty 1 year I am visiting the service centre but service centre denied to service my phone... That is why I am telling service centre please give me provide denied letter but not provide denied etter

I bought the phone from there official website for my uncle phone brightness is too low he is a farmer he use to work in day he ia not able to use his phone in day bcz of bad quality of display and i am contnue complaining about it from the very beginning please help me in returning it so i can buy a diff product which he can use in day he is not able to afford a new one again and the compny is no responding properly please help me

Mi10 i bought it for ny uncle they yse to work in day they are facing problem with it and i m continue complaining from beginning about it they are not even contacting i want to return it because he is a farmer he can not afford money agin to buy a new phone pleaseeee help

I am using poco X2 from past 2 years and everything working fine but two days before on[protected] my rear camera stop working and i don't know how this happened then i searched here and there and come to know it's the official problem of poco X2 everyone getting this issue so i try to connect with poco India but I can't .
Now I want a free service for my product as the problem is due to company production so i want that my problem get solved as soon as possible as i am a student and i don't have a secondary phone so i don't submit my phone for a long period so kindly help me to get out of this problem.
Thank you

मेरा फ़ोन का कैमरा एंड व्हाट्सअप पर वीडियो कॉल का कैमरा सही से काक नहीं कर रहा है ब्लैक ब्लैक दीखता है ज़ब वीडियो कॉल करो