Xiaomi India Complaints & Reviews

Address: Bangalore, Karnataka, 638401

I brought a phone in november. At end of november i get lot of problem like hang, network problem, all inbult app are not working, restart automatically, video audio not working, hang more than 30min. I asked solution in customer care. They told repair this problem with your warranty in authorised service centre. They solving this problem more than month. But they cannot solve that. And tell they complaint this problem in company when they tell anything afterwards we repair until you want to wait. I also wait for more than the month. There is no response. When i call them. They told simply wait we can't receive anything. So i move with your rules. You can't do anything. So i want new phone. You want to replace my old phone. L have all record of service report more than the month. If you want any report for replacing i can submit

Feb 20, 2017

Updated by srimaan My email ID: Srimaan.[protected]@gmail.com. my mobile no :[protected]

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Y

Yeshwanth Babu

from Chennai, Tamil Nadu

Feb 20, 2017

Please update heart rate to work .Please slove it soon and notify to my number
[protected] .It very useful is makes very sad about to think .

Changing, default app not working - Comment #2663956 - Image #0

Changing, default app not working - Comment #2663956 - Image #1

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V

vishwam kondety

from Bengaluru, Karnataka

Feb 20, 2017

I lost mobile on january 28th evening so i want to track and block my mobile.

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Address: Dehradun, Uttarakhand, 248001

Website: www.trapthedeal.com

Order no[protected]
Fast time i have purches in your side an respns very very bed filng help leess
Poor side
mi power bank 20000mh an memory card 128gb is feke card i have lost my al data this card not working Dwonloading
An pOwer bank charging 4hour an charing my phnn no
Totele fake prodeced PLZZ refud this prodect an oreginl give me or refund myy money plzz requset lost my 1150rss

+1 photos

Feb 19, 2017

Updated by mohd faeem Chhu bna deya

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Address: Raigarh, Chhattisgarh, 496001

I purchased online Redmile note 4 since 1feb 2017
Now the phone is not working properly
Keys are suddenly stop working and the phone giving no response.
I visit to nearest service centre but they can't help about this
I am from raigarh cg
And my number is [protected]
And I want a replacement of my defective product against the defective one

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S

Sahil Sonig

from Mundi, Madhya Pradesh

Feb 19, 2017

some one bastard called me and asking me for my bank details
for refunding my amount for phone and telling me that he will transfer my money back online thorugh a/c
saalo bewakuf apne baap ko nahi bante hai ok
tumhare ye patare purane ho gaye hai ok
f#ck your self
kamino whos called me

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J

jignesh kadvani

Feb 21, 2017

Sir,
i have purchased redmi note 3 nine month ago from amazon. now navigation button stopped working. and bottom part of touch also stop responding. my mobile is still in warranty but when i give my mobile to service center in rajkot (Gujarat), they refused to take in service. please help me..

Thanks,
jignesh kadvani,
[protected]

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Address: Chhindwara, Madhya Pradesh, 480001

Website: www.consumercomplaints.in/xiaomi-india

My Xioami Redmi Note 3 charger is not working properly. I am facing problem while charging mobile, my mobile not supprting properly to the charger. Earlier it was charging fast but in last one month it charging power going low. In 3-4 hours of charge its charging mobile around 20% . I test several times but getting same problem again and again.
Kindly provide me solution of this.
Attaching bill photograph for your kind reference.
Warm regards
Munawwer

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P

Praveen1405055

from Dimapur, Assam

Feb 22, 2017

My mi accont forget password not provide
Repeat a message
You've exceeded the number of verification attempt allowed within 24 hours
24 hours our acess forget password
Same message show again

Mobile charger not working - Comment #2665725 - Image #0

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Website: [email protected]

Ek mhine se mere mobil me headphone connectivity me problem aa rha hai service center nagpur me 2 bar dikhaya din bhar rakhne k baad 4 pm ko vaps dekar bola ki aapke men bord me problem tha ab solve ho gya but headphone se calling karne pr samne wale ko headphone mick se aavaj nhi ja rhi phirse dikane k bad bole hai ki sabhi note 3 me yahi problem aa rha hai abhi tak mobile nahi bana hai service center aane k liye bat kr rhe hai to khete hai k abi 1 mahine k bad aayi ye

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Address: Thane, Maharashtra, 400601

I went to mi service center lbs marg thane - v care on 18/02/2017. There was a problem that error message fault was popping. My service request number was wxin[protected]. After around two hour they told mobile became dead. They have charged me rs 115. They have given me the receipt without i) inspection remarks
Ii) repair method.
I told her to provide me these information then she told i can't provide you this information. The attendant was very rude she told you go, where ever you want i will not provide you this information.

My complaints is that my phone is mishandled.
So, i want compensation for that reason.

+1 photos

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Vikashlamba1990

from Lucknow, Uttar Pradesh

Feb 20, 2017

I am purchase a note 4 mobile. This product assessary is defective .
Order id. [protected]
Complaint number. 170128, 008938

I am call to mi care for last 15 days... Not solution for my complaint .
Wednesday I am going to consumer court and case on mi. Understand

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srimaan's reply, Feb 21, 2017

How to complaint in consumer Court for a redmi

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Address: 110091

Website: MI.com

I have orderd redmi note 4 4g+64 gb by MI site sale on 15.2.2017 but on 17.2.2017 i received damaged product of redmi note 4.

Damage product receive sim slot, , , , ,

They are saying that your problem will resolved soon but till today no resolution from company side.

Order number: [protected]

regards,
Yash Pal
MB;- [protected], [protected]

+1 photos

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Address: Bangalore, Karnataka, 400008

Website: www.mi.com/in

I had purchased the RedMi Note 4 through the Mi App on Wed 8th Feb during the sale. I received the phone via courier on Sat 11th Feb. I have experienced the below problems :
1. The phone said 'Made in India', which was not the case when my bother and friends purchased the RedMi Note 3
2. The Mi Logo / Sign is not embossed at the back, which again is embossed on the RedMi Note 3 (My brother and friends phone)
3. The camera gave an error in the very next hour o[censored]se on Sun 12th Feb.
4. Incoming and Outgoing Calls - sound cannot be heard, and no this is not my network issue.
5. When connected to the PC, the phone does not read.

I and my brother have been continuously trying to reach you''ll at the toll free number provided on the app and website; however we never got through, hence this e-mail.

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Address: Mumbai City, Maharashtra, 400002

I had purchased a new MI redmi note 3 in Dec'16.

Now since last 2 weeks the phone is giving battery issue. the battery backup is very poor and the phone gets switched off even if there is 50% battery balance and does not switch on till the time the charger is connected.

When contacted on the toll free number for replacement since it is a new phone they said that they will not provide replacement instead i have to submit the phone to the service centre for repairs.

This is very poor and non co-operative approach as when we buy a new phone we don't want it to be repaired otherwise we can buy a second hand phone also. The problem has started with first 1.5 months of purchase and therefore it is obvious that this is a faulty instrument.

The same needs to be replaced with a new one as my experience says that inspite of repairs, these issues crop up again and again.

Hoping to hear from you immediately as I had expected higher levels of customer service from MI.

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Address: Jammu, Jammu and Kashmir, 180001

Website: mi india

Sir
this is already discusses and inform to Mi team that i have purchased my phone on 6.dec but its battry do not charge so as per the instruction of mi team through mail, i send my phone through fedex by PICK me service for repair on 21 jan 2017 but it was lost as per fedex.
after lot of calls, chats mi team do not respond always says wait we will working on your case . i want to know how much time you people take to resove a single isssue, i am suffring alot with out phone.
my pick up no is IXJA67, inq no [protected], incident no[protected]

fedex has ring me and said your claim is done but we will not give to you, we will give it to the mi, you can claim from them
plz solve my case

Feb 18, 2017

Updated by Aseem Aseem Dear Sir,

I am writing this with Profound Grief that My Phone Redmi 3S not Received yet after 25 days. I have purchased this phone from Mi site online . it was Billed on 06th Dec 2016. My Phone was working with already charged battery but could not be charged I tried to charged many time with the charger but every time I fail then on 18th Jan 2017 It was advised by Mi team to avail Pick me Service ( Email) so I decided to send it through Fedex your courier partner as informed by your Team.

One Person came to my house and picked my phone for repair but unfortunately till 21st of Jan 2017 (picked up date) I could not trace my phone, my Tracking No. was[protected] but it was not updated till now. Finally fedex has informed me telephonically that my phone has been lost so we will send your claim to Mi India and I can collect it from MI.
My Inq .No is [protected] PICK up No. IXJA67

But After continuous chat on Phone and Online chat with Mi Customer support executives I am not able to know how I can get my claim because every time you team member said we are working you should wait for some time. I want to know how much time you people required to solve my single case. I am suffering a lot with out phone. My whole business is suffering with out phone.

If you will not settle my claim with in days, I will take legal action against you.
Kindly do the needful at earliest.

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Address: Nagaur, Rajasthan, 341001

Website: www.mi.com/in/index.html

I have orderd redmi note 4 2g+32 gb by mi site sale on 3.2.2017 but on 7.2.2017 i received damaged product of redmi note 4.

I have registerd a complaint on customer support but they are avoiding and saying from last 8 days that your complain is on processing.

I am callling everday on customer support helpline but no response i have received from last 8 days.

I have emailed many time to mi support mail id but i no response from their side.
They are saying that your problem will resolved soon but till today no resolution from company side.
I want to replace my redmi note 4.

Order no. [protected]
Order date: 3.2.2017
Delilvery date: 7.2.2017
Order details: redmi note 4 (2g+32gb)

+2 photos

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Address: Rewa, Madhya Pradesh, 486001

Website: Mi service center

I have send my phon to red mi service center on service charge. They call after some time and say about problem in bettry and after that again call and say as per discussion we have replaced mother bord on chaeges of rs 3000 r but they don't gave any instructions about that.
After I have visit on center and ask me about phone he say to changes about 3000 after that i have told I don't need to spent much on these he changed all subject. Please help me
They already change my mother board old one and also eras imi no.

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P

prabhakaran palanisamy

from Coimbatore, Tamil Nadu

Feb 17, 2017

Order number:[protected]
Product detail: Redmi note4

I have ordered Redmi note4 for mi store app and get mobile today(11/02/2017).But this mobile defected many problems . It's not properly work volume control function and not working power buttons.so quickly replace it.

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Address: Nagpur, Maharashtra, 440036

Sir today I buy mi Redmi note 4 phone through net banking of BOI my amount is debited from my bank account but not confirmed by mi web site due to page refreshment my transaction Id is stUBP[protected] what should I do now or whom to contact plz guide me now I feel upset due to online transaction is it safe or not after debiting from my account where the my money gone sir I am stunned

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G

Girish Halappa

from Viraganur, Tamil Nadu

Feb 16, 2017

Xiaomi Redmi Notepad 3. Yellow flash is coming. No measures taken to help in controlling yellow flash

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D

Deepen Achaju

from Pune, Maharashtra

Feb 17, 2017

My earphone jack is not working properly what should I do. please help me. I just bought 2 months ago. I have tried many earphone but non of them support in me phone.

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Address: 812001

Website: Mi.com

On 8th of Feb I bought a redmi note 4(3gb+32gb)variant, it was shipped on 11th of Feb via FedEx but is not delivered yet .I consulted mi customer executive they said me that your order will be cancelled you have to try book a new phone ...It's so difficult to buy. And cancelling after confirming the much awaited order it's very disappointing .
It needs very much luck to buy one ...
I want to have a look on it seriously and provide me a way out to have my phone ...
A very humble and hopeful request.

Feb 10, 2017

Rajeev thakur's response Net slow bat sunai nhi deti or signal ka ek dam chale jana

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Rajeev thakur

from Tanuku, Andhra Pradesh

Feb 15, 2017

Mere phn ka signal ek dam se chala jata hai or phn switch off krne par SIM card rejected ho jata hai

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Address: Bangalore, Karnataka, 562106

Website: www.mi.com/in

I ordered a redmi note 4 on 1st feb 2017 (order id :[protected]), when i received it i found it faulty. immediately i contacted the mi customer care.
When i requested to replace the faulty piece, with a new piece, this is the copy pasted line that they put in every mail
"we would like to inform you that your issue has been escalated to the relevant team so we would like to request to you kindly wait for some more time we will get back to you as soon as possible"

Now they have even stop responding to my mails & phone calls.
This is an ethical behavior my mi india, wherein they have first given me a faulty product, and now instead of replacing it with a new piece, they have even stopped responding to my mails & phone calls.

Pls get this issue resolved and stop harassing your customers.

After more than 15 days i dont get replacement.

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Address: 380008

Website: oneassist.in

I want to inform you that i was sleeping at night and my mobile was near to me and when i wake-up in the morning i saw that there is scratched on my touch screen then realizes that i had put my hands on that so it got break couse of little heavy weight. and there is nothing another problem in my mobile. and also touch is little good working . so that is the problem about my mobile touch. it is little line on the side of mobile showing the touch problem.

+8 photos

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Address: 517501

Website: mi.com

There are dead or stuck poxels like dots on note 4 mi screen visible in black background.Asked for replacement, no one came till now! Worst and fraud company dont buy mi.Atleast i ask them to return my 13k! Simply wasted on defect piece, boycott china products from india!Am going to file a case against them.Just received it and found faulty, felt very disappointed!

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Hemadri Kaasi

from Kottapalli, Telangana

Feb 14, 2017

Not resolved issue!

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Address: Junagadh, Gujarat, 362265

I buy MI note Old version 2 years ago, my warranty is already expired but my Mobile not working i give to your service center Chanakya Telecom, 308, Punit shopping center, Ranavav chowk, MG road - Junagadh.

I buy this mobile 10, 000 indian rupees, and repairing charges 12, 000 indian rupees so suggest me what can i do, i suggest my more friends to buy MI product but your service Center person said like this so give me suggestion i m waiting your reply, Thanking you very much.

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S

Sheikh Aadil

from Srinagar, Jammu and Kashmir

Feb 15, 2017

Sir,
i have ordered redmi note 4 on wednesday at 2 PM . The order was confirmed and then rocessed but after that i am for shipping till now the prduct has not been shiped. My order id is [protected].
PLEASE RESOLVE MY PROBLEM AS SOON AS POSSIBLE.

Yours Kindly
Sheikh Aadil

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Address: Udaipur, Rajasthan, 313001

Website: Xiaomi.com

Hi, I have ordered redmi 4 from mi store and it has been shipped on time. But the curior company and delivery is not at all supportive. When the curior person come to deliver my order the seal of mobile packet is open. When asked why so, he replied he has delivered it to wrong person and also forcing me to take seal open phone. Also, he is saying me that if I will not take it from them then they will give it to other person with my name. Such a big jurk this curior company and their delivery persons are. The curior company name is Delivery. Please choose the correct curior company before delivering you product to the customers. I have spend hours to bring it into my Mi account from the sale. All has been wasted because of this jurks. Please take some actipn against them.

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Address: 190021

Website: Mi.com

I have placed an order on Mi.com (prepaid) of two phones namely Redmi Note 4 under order No.'s [protected], [protected] dated[protected]. My complaint is for both the Xiaomi and Fedex company. The above products were shipped by Fedex and honestly say, they have a worst service ever. As per the terms and conditions of the company the product should be delivered within 5-7 working days. Now it has been almost 22 days and the products are not delivered to me. After making calls on daily bases and used to talk to the customer cares of both the companies, now they said your orders are rejected eventually. My all efforts could be tarnished after waiting a very long period. The Xiaomi company has blocked my money and are earning interest with it. When i asked for a refund, they just said you have to wait still for weeks. What kind of company is this, it must be unveiled thoroughly all over everywhere and should be banned soon. Now my only purpose is that i will never recommend this company to anyone, their service is really unbearable and worst i have ever faced in my life.

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K

kumarsatish23

from Hyderabad, Telangana

Feb 13, 2017

Stop your service in india when your not interested to sell your phone here(india) when you are launching your product late in here(india).sorry disappointed you dont have stores too.you lack interest in doing business in india where people value u brand more.

Xiaomi India Complaints & Reviews

File a complaint to Xiaomi India

Xiaomi India reviews & complaints page 194

Changing, default app not working

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Mi power bank and memory card

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Redmi note 4

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Mobile charger not working

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Xiaomi india redmi note 3 32gb gold

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My redmi note became dead

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Xiaomi India Damaged product received of redmi note 4 Sim Slot

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Fault Mi Note 4 - REPLACEMENT NEEDED

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Faulty New Redmi Note 3

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Poor service and lost mobile

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Damaged product received of redmi note 4

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Motherboard replaced and imei erase

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Payment debited from bank through net banking but not confirmed

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Shipping problem

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Complaint / grievance against mi india customer helpline defective redmi note 4.

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Touch got break

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Redmi note 4

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MI note old version

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Worst courier service chosen.

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Neither delivery nor refund from almost 22 days

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