Xiaomi India Complaints & Reviews

Address: Srinagar, Jammu and Kashmir, 190012

Website: xiaomi

I purchased Redmi 3s prime gold before a week. Everything is ok but sometimes. Touch is not working an hour. I complaint regarding the issue of customer care they ask me to the procedure but still failure . I tried restart as well as hardware and software checking with code *#*#6484#*#* still not working. Please how can I solve the problem my cell. Kindly mail me
[protected]@gmail.com

Feb 28, 2017

Updated by aadilbhat How can solve my touch pad issue.

Feb 28, 2017

Updated by aadilbhat Can I contact to service centre or else replacement.

Feb 28, 2017

Updated by aadilbhat I tried all tricks as customer care ask me to do but still having the problem. Kindly fix the problem as soon as possible or replace my cell.

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Ç

Çutë Princeßß

from Dimapur, Assam

Feb 28, 2017

I purchased 3s prime phone on 3rd Feb n today I noticed that when m getting out of any app by touching back button it's not vibrating... I never thought that only after 20 days I will start facing problems... What the hell is this

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Address: 683547

Sir,
I am using redmi3s prime modal last 4 months onwards.till last month it was running properly. But now it's showing the following 3 issues.
1. My mi account password did not accept.many time I have changed password but all the time which is not accepted by my Redmi 3s prime. and it shows invalid password or username.How can I fix it.please helpppp..

2. Some times while attending call, mic won't work, then need to be re-boot. likewise some time while calling speaker won't work.which can overcome by power off or re-boot.

3. Last 2 weeks onwards it showing some network issues also. I am using jio, lost net while I using mobile data frequently.aftersome times it will come automatically.all the times the data button is on.

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P

Ponraj Dharmalingam

from Chennai, Tamil Nadu

Mar 1, 2017

IAM using Redmi 3S prime.i bought mobile through mi.com sold by TVS Electronics exactly before two month.but for past one week network complaint arises when internet is connected in 4g slot it's often disconnected

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Address: Rajkot, Gujarat, 360005

Dear Sir,

My name is Ankur Vadi, i have purchase Mi 3s Prime mobile ago four month, purchase time to till date many problem rises in mobile, firstly Network problem found and go for repair and solved, secondly mobile automatic shut down and restart and go to repair but same problem in this time, mobile not continue run 10 to 15 minute.

Many mail sent to MI customer care in this regards but no any satisfactory answer received.

My request to company give or provide new Mobile against defaulted mobile.

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Address: New Delhi, Delhi, 110060

My redmi 3s prime cell phone is getting switched off on its own even when the battery is full, I have tried to switch it on but it didn't. In the switched off state the phone some times become hot and then cools down and then after some time again becomes hot. The phone remains switched off. Since this is my only phone hence due to this switch off problem I may have missed my so many important calls. This has caused lot of mental harassment to me, I feel very frustrated. Kindly immediately rectify this problem.

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Jaymit Mehta

from Surat, Gujarat

Feb 27, 2017

Automatically restarting

Handset hang many time

Facebook not responding or not working properly

Whatsapp not responding or not working properly

Map not working properly

Pls save me from this pgone

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P

pawandongre

from Chennai, Tamil Nadu

May 23, 2017

Redmi 3s is getting switched off automatically . After that I'm not able to restart the phone. it happened to me 3 times in last 4 days. can you please give some solution on this. is it a hardware or a system bug?
MIUI Version:- 8.2.5.0

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Website: mi.com

Ordered phone redmi 3s gold 16g from offical mi.com site and was a prepaid order worth rs. 6999 as gift to my parents in lucknow. The exterior packing was not tampered so the packet was accepted by us. when phone box was opened instead of phone, stone was found with charger as in attached picture.The product is delivered but no return option has come on the site and mailed them but till now no contact from them. I have past transaction with mi.com in which i ordered phone worth 23000 and mi band worth 2000 and were successful because they were cash on delivery and this time prepaid and they cheated on us. sir/madam kindly look into this case.
order id-[protected]
mmi user account id-[protected]

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Address: Srikakulam, Andhra Pradesh, 532432

Name - tulasidhararao adapa
Imei 1 - [protected]
Imei 2- [protected]
Buy at - amazon, india
Invoice no-ka-blr[protected]
Complaint police station no[protected]
Jalumuru policestation
Rikakulam
Andhrapradesh.
Ir my smart phone is stolened, please search my phone with imei, if you cannot find details my phone, please lockmy phone, nobody opening my phoneany where in the world. If you want imformation pls... Mail to '[protected]@gmail.com' thanking you sir

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Address: Thane, Maharashtra, 400608

Website: Mi.com

Dear sir/madam,
I have not received my refund for mi band 2 after submitting it on 3rd january 2017. I have called helpline no many time but they told me to wait for 48-72 hours. Its been 50 days after returning faulty band but no refund has been granted. Kindly solve my issue as early as possible. What are the options i can use to get my refund as early as possible

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Address: Mohali, Punjab, 160059

Website: Mi.co.in

I ordered Xiaomi earphone and also paid the amount through debit card. Within 10-15 min, I rejected order and forward mail to Xiaomi for money refund. They informed me within 10-15 days, your cash credit in your account. But after few days, I received the message, your mi earphone delivered. But I did not get any earphone I followed up with Mi team more than one month. But they all time gives me excuses. They did not share me genuine details. If they delivered me product then they have my sign or any doc.

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Address: Dakshina Kannada, Karnataka, 575029

I am using redmi prime 3s.
Even my friends also using same mobile . And Note 3 also. Now a days we are using jio sim mobile data. When i on the data it will work and after aome rime the data will be automatically close. That mean data flow is not there. . Sim card is detected. Range also there. When we on data after some time data will be closed. So after putting airplane mode and noairplane mode then the data will be on . We can't do all the like that. . Why this happens we don't know. Jio 4g and xiomi devices are having problems i think.

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angucool

from Karur, Tamil Nadu

Feb 21, 2017

Sir,

Its not an Mobile fault. It should be the fault from Jio (The Provider of Nework).

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H

henu dangi

from Noida, Uttar Pradesh

Feb 22, 2017

I purchased mi 3s .it's touch not working properly.mobile purchase on 3 feb.but service center says that it's out of warranty.they have no sense to talk with customers.mobil phone have no scratches on screen .

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A

ashwani mahto

from Delhi, Delhi

Feb 22, 2017

Sir I had purchase mi max phone from Amazon on 8th oct2016 .After few months charger not working .I was go to service center for replacement of charger but he said sorry can't replace it bcz charger is damaged by water but I don't put into the water so plz replace my charger as soon as possible .And warranty period is remaining it may be 3 months

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M

Manoj Kumar Maski

from Mumbai, Maharashtra

Feb 24, 2017

I got my Earphone after 3 month now one side of Earphone not working at all plz exchange my Earphone order no - [protected]

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S

Sidheeque Meman

from Bengaluru, Karnataka

Feb 27, 2017

Me too having same network issue ..
How can I fix it

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Address: Haridwar, Uttarakhand, 247667

Website: www.consumercomplaint.in

My Redmi note 3 which is brought on 22 dec 2016 nor working properly before 2 days..
phone speaker not working
Call not connecting when we call any one phone gets hang and switch off and open after some times..

Battery backup get damage ..it charging normally. But draining so fast i can do many things for this but all are failed ..

I also do factory reset but the problem is still stay...

Please please help ...its urgent

Feb 19, 2017

Pal Patel's response Display is not working. How can i use warranty feature?

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angucool

from Karur, Tamil Nadu

Feb 21, 2017

Sir,

You are requested to visit your nearest Xiaomi Service center to get repair. It will help you in this regard.

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Pal Patel

from Ahmedabad, Gujarat

Feb 24, 2017

Display is not working

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Address: Bangalore, Karnataka, 638401

Website: xiomi [email protected]

I brought a phone in november. At end of november i get lot of problem like hang, network problem, all inbult app are not working, restart automatically, video audio not working, hang more than 30min. I asked solution in customer care. They told repair this problem with your warranty in authorised service centre. They solving this problem more than month. But they cannot solve that. And tell they complaint this problem in company when they tell anything afterwards we repair until you want to wait. I also wait for more than the month. There is no response. When i call them. They told simply wait we can't receive anything. So i move with your rules. You can't do anything. So i want new phone. You want to replace my old phone. L have all record of service report more than the month. If you want any report for replacing i can submit

Feb 20, 2017

Updated by srimaan My email ID: Srimaan.[protected]@gmail.com. my mobile no :[protected]

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Y

Yeshwanth Babu

from Chennai, Tamil Nadu

Feb 20, 2017

Please update heart rate to work .Please slove it soon and notify to my number
[protected] .It very useful is makes very sad about to think .

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V

vishwam kondety

from Bengaluru, Karnataka

Feb 20, 2017

I lost mobile on january 28th evening so i want to track and block my mobile.

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Address: Dehradun, Uttarakhand, 248001

Website: www.trapthedeal.com

Order no[protected]
Fast time i have purches in your side an respns very very bed filng help leess
Poor side
mi power bank 20000mh an memory card 128gb is feke card i have lost my al data this card not working Dwonloading
An pOwer bank charging 4hour an charing my phnn no
Totele fake prodeced PLZZ refud this prodect an oreginl give me or refund myy money plzz requset lost my 1150rss

Feb 19, 2017

Updated by mohd faeem Chhu bna deya

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Address: Raigarh, Chhattisgarh, 496001

I purchased online Redmile note 4 since 1feb 2017
Now the phone is not working properly
Keys are suddenly stop working and the phone giving no response.
I visit to nearest service centre but they can't help about this
I am from raigarh cg
And my number is [protected]
And I want a replacement of my defective product against the defective one

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S

Sahil Sonig

from Mundi, Madhya Pradesh

Feb 19, 2017

some one bastard called me and asking me for my bank details
for refunding my amount for phone and telling me that he will transfer my money back online thorugh a/c
saalo bewakuf apne baap ko nahi bante hai ok
tumhare ye patare purane ho gaye hai ok
f#ck your self
kamino whos called me

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J

jignesh kadvani

Feb 21, 2017

Sir,
i have purchased redmi note 3 nine month ago from amazon. now navigation button stopped working. and bottom part of touch also stop responding. my mobile is still in warranty but when i give my mobile to service center in rajkot (Gujarat), they refused to take in service. please help me..

Thanks,
jignesh kadvani,
[protected]

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Address: Chhindwara, Madhya Pradesh, 480001

Website: www.consumercomplaints.in/xiaomi-india

My Xioami Redmi Note 3 charger is not working properly. I am facing problem while charging mobile, my mobile not supprting properly to the charger. Earlier it was charging fast but in last one month it charging power going low. In 3-4 hours of charge its charging mobile around 20% . I test several times but getting same problem again and again.
Kindly provide me solution of this.
Attaching bill photograph for your kind reference.
Warm regards
Munawwer

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P

Praveen1405055

from Dimapur, Assam

Feb 22, 2017

My mi accont forget password not provide
Repeat a message
You've exceeded the number of verification attempt allowed within 24 hours
24 hours our acess forget password
Same message show again

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Website: [email protected]

Ek mhine se mere mobil me headphone connectivity me problem aa rha hai service center nagpur me 2 bar dikhaya din bhar rakhne k baad 4 pm ko vaps dekar bola ki aapke men bord me problem tha ab solve ho gya but headphone se calling karne pr samne wale ko headphone mick se aavaj nhi ja rhi phirse dikane k bad bole hai ki sabhi note 3 me yahi problem aa rha hai abhi tak mobile nahi bana hai service center aane k liye bat kr rhe hai to khete hai k abi 1 mahine k bad aayi ye

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Address: Thane, Maharashtra, 400601

I went to mi service center lbs marg thane - v care on 18/02/2017. There was a problem that error message fault was popping. My service request number was wxin[protected]. After around two hour they told mobile became dead. They have charged me rs 115. They have given me the receipt without i) inspection remarks
Ii) repair method.
I told her to provide me these information then she told i can't provide you this information. The attendant was very rude she told you go, where ever you want i will not provide you this information.

My complaints is that my phone is mishandled.
So, i want compensation for that reason.

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V

Vikashlamba1990

from Lucknow, Uttar Pradesh

Feb 20, 2017

I am purchase a note 4 mobile. This product assessary is defective .
Order id. [protected]
Complaint number. 170128, 008938

I am call to mi care for last 15 days... Not solution for my complaint .
Wednesday I am going to consumer court and case on mi. Understand

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srimaan's reply, Feb 21, 2017

How to complaint in consumer Court for a redmi

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Address: 110091

Website: MI.com

I have orderd redmi note 4 4g+64 gb by MI site sale on 15.2.2017 but on 17.2.2017 i received damaged product of redmi note 4.

Damage product receive sim slot, , , , ,

They are saying that your problem will resolved soon but till today no resolution from company side.

Order number: [protected]

regards,
Yash Pal
MB;- [protected], [protected]

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Address: Bangalore, Karnataka, 400008

Website: www.mi.com/in

I had purchased the RedMi Note 4 through the Mi App on Wed 8th Feb during the sale. I received the phone via courier on Sat 11th Feb. I have experienced the below problems :
1. The phone said 'Made in India', which was not the case when my bother and friends purchased the RedMi Note 3
2. The Mi Logo / Sign is not embossed at the back, which again is embossed on the RedMi Note 3 (My brother and friends phone)
3. The camera gave an error in the very next hour o[censored]se on Sun 12th Feb.
4. Incoming and Outgoing Calls - sound cannot be heard, and no this is not my network issue.
5. When connected to the PC, the phone does not read.

I and my brother have been continuously trying to reach you''ll at the toll free number provided on the app and website; however we never got through, hence this e-mail.

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Address: Mumbai City, Maharashtra, 400002

I had purchased a new MI redmi note 3 in Dec'16.

Now since last 2 weeks the phone is giving battery issue. the battery backup is very poor and the phone gets switched off even if there is 50% battery balance and does not switch on till the time the charger is connected.

When contacted on the toll free number for replacement since it is a new phone they said that they will not provide replacement instead i have to submit the phone to the service centre for repairs.

This is very poor and non co-operative approach as when we buy a new phone we don't want it to be repaired otherwise we can buy a second hand phone also. The problem has started with first 1.5 months of purchase and therefore it is obvious that this is a faulty instrument.

The same needs to be replaced with a new one as my experience says that inspite of repairs, these issues crop up again and again.

Hoping to hear from you immediately as I had expected higher levels of customer service from MI.

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Address: Jammu, Jammu and Kashmir, 180001

Website: mi india

Sir
this is already discusses and inform to Mi team that i have purchased my phone on 6.dec but its battry do not charge so as per the instruction of mi team through mail, i send my phone through fedex by PICK me service for repair on 21 jan 2017 but it was lost as per fedex.
after lot of calls, chats mi team do not respond always says wait we will working on your case . i want to know how much time you people take to resove a single isssue, i am suffring alot with out phone.
my pick up no is IXJA67, inq no [protected], incident no[protected]

fedex has ring me and said your claim is done but we will not give to you, we will give it to the mi, you can claim from them
plz solve my case

Feb 18, 2017

Updated by Aseem Aseem Dear Sir,

I am writing this with Profound Grief that My Phone Redmi 3S not Received yet after 25 days. I have purchased this phone from Mi site online . it was Billed on 06th Dec 2016. My Phone was working with already charged battery but could not be charged I tried to charged many time with the charger but every time I fail then on 18th Jan 2017 It was advised by Mi team to avail Pick me Service ( Email) so I decided to send it through Fedex your courier partner as informed by your Team.

One Person came to my house and picked my phone for repair but unfortunately till 21st of Jan 2017 (picked up date) I could not trace my phone, my Tracking No. was[protected] but it was not updated till now. Finally fedex has informed me telephonically that my phone has been lost so we will send your claim to Mi India and I can collect it from MI.
My Inq .No is [protected] PICK up No. IXJA67

But After continuous chat on Phone and Online chat with Mi Customer support executives I am not able to know how I can get my claim because every time you team member said we are working you should wait for some time. I want to know how much time you people required to solve my single case. I am suffering a lot with out phone. My whole business is suffering with out phone.

If you will not settle my claim with in days, I will take legal action against you.
Kindly do the needful at earliest.

Xiaomi India Complaints & Reviews

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Xiaomi India reviews & complaints page 194

Touchpad not working properly

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Problem with Redmi 3s prime

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Defaulted mobile provided

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Redmi 3s prime getting switched off on its own even when battery is full

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Stone delivered instead of phone

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Xiaomi mi note 316gb has closed

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Mi band 2 refund have not received after returning faulty bandh on 3rd january 2017

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Earphone related

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Mobile network

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Redmi note 3 speakers, battery, calls not working

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Changing, default app not working

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Mi power bank and memory card

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Redmi note 4

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Mobile charger not working

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Xiaomi india redmi note 3 32gb gold

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My redmi note became dead

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Xiaomi India Damaged product received of redmi note 4 Sim Slot

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Fault Mi Note 4 - REPLACEMENT NEEDED

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Faulty New Redmi Note 3

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Poor service and lost mobile

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