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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 196

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M
Madeva Zaru
from Ahmedabad, Gujarat
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Network problem

Address:370421

Dear Sir, mera redmi note 3 mobile he me Amazonme me se online purchase kiya that Mene liya tabhi se lekar abhi tak network nahi aa raha Mene ek bar service center Gujarat -bhuj me diya tha phir bhi network ka problem Shahi nahi huaa ham aapse ek request karate he ki aap mobile ka network thik Kare ~ Thanks ZARU MADEVA LAKHU MO. +91 [protected] / + 91 [protected]...
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M
muzammilpasha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to claim warranty

Address:560043
Website:www.mi.com

Dear Sir,
I have purchased MI MAX on 25th Dec-16 in MI.com along with accidental damage warranty last week their was a password issue & for software issue MI SERVICE CENTRE situated in kalyan nagar have replaced mother board on dated 16th JAN-2017 & IMEI number was changed to,

Now i have a Screen Damage & one assist is denying to cover the warranty stating that IMEI number is mismatch where i have also told that i...
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S
sognotori-dreamers
from Delhi, Delhi
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Redmi note 3 service issue

Address:New Delhi, Delhi, 110096
Website:www.mi.com

Dear Team,
As i am using redmi note 3 for 3 months .During this period my phones`s touch become irresponsible two times and i restarted the phn and it works but this time touch is not working and i restarted the phn so many times but all in vain .so i take my phn to service center and they said it`s motherboard get damaged due to water but i dont know how this could be possible as i was charging my phn then i checked it it was working...
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S
Salini KC
from Angamali, Kerala
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Xiaomi mobile not working properly

Website:brought from ebay

I brought the xiaomi redmi note 3 from ebay in september 2016. I am facing a lot of problems with the product.
1. Cannot connect via USB.
2. mkv, avi, mp4 video format not supported.
3. was not able to use earphone because then it goes to google voice search.

i called the xiaomi customer care. they suggested a few options like the activate developer option, etc., but what i am asking is why is that i have...
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K
Kundan KKK
from Ambasa, Tripura
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Battery

Address:Ranchi, Jharkhand, 834001
Website:Xiami care 18001036286

Battery drain fastly when i charge 100 paercent after2hr my phone is discharge . .i complaint to mi Care he told me please full charge the mobile and switch flight mode for 7 or 8 hr and check battery between 85 to 100 per ...i am tried all but batter drain fastly plese solve my problem ...and send location of care in ranchi. ... and tell me how many days to repair my mobile...
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M
Maneeshsakshi
from Noida, Uttar Pradesh
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Repair charges are too high fake water logging created

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, I am contacting you people as i have been a victim of Xiaomi redmi, I bought a Xiaomi redmi note 3 for my wife which was not delivered on time by snapdeal. and to begin with the mobile started freezing in the starting days.
As this was my wife first smart phone she did not complain to me thinking that this could be because of data on the mobile and some times the touch stopped as well.
now one evening when i was inserting...
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Sagar Vk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Like Redmi note 3

Address:New Delhi, Delhi, 500054
Website:ebay.in

Bought a Redmi Note 3 mobile from ebay.The phone has stopped working completely.The seller is asking for a DOA certificate which the manufacturer's service center is not willing to give.The product has 6 months warranty too.I'm feeling cheated and feeling helpless.

date of the incident :22/1/2017
seller email id: [protected]@gmail.com
seller mobile number : [protected]
invoiceNO: 10350
sub order...
+1 photos
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L
Lokesh Ramineni
from Tarikere, Karnataka
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Cheated by authorized xiaomi sevice center

Address:Chittoor, Andhra Pradesh, 517507
Website:Xiaomi Authorized Service Center

Hi, i've been using the mi phone since 7 months, couple of days ago i faced a problem with my phone software and went to the service center which is 90 km away from my town. I've deposited my phone in the service center with in-warranty policy and requested for resolving the issue of mi logo stuck. The service center personnel said that they will reinstall software of the phone and they claimed that the software reinstall will not fall with...
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Address:122001
Website:www.mi.com/in

Hello All,
I purchased phone from MI RED MI 3s prime on 8 DEC 2016
I accidentally got liquid damage to my phone and registered to one assit since 20 jan 2017 i brought liquid damage too for my phone.
and now i am getting a mail that their is physical damage which is good way for befooling customers and i mailed them that their was no such physical damage i have proof i have sent them images which were clearly stating...
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P
prjitesh
from Delhi, Delhi
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Not received product and money is not being refunded

Address:Thane, Maharashtra, 401107

With reference to complaint no. Incident:[protected], i have been following up with company from last 20 days for getting my money back as i have not received my phone but there is no positive response from company and every time a standard revert is give and being asked to wait for more time
although Courier company have very specifically told that they have already informed the company about the non delivery of the product but...
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N
NiksssA
from Bengaluru, Karnataka
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Pathetic Service center

Address:560034
Website:MI Service Center

Went 3 days for repairing MI4i phone(stopped working completely in one year only) in koramangala Banglore service center. Each time waited for three hours but couldn't speak to the service center person. Service Center was overcrowded and there were only two staff to handle the customer. It was complete mismanagement. Also there is lack of customer management etiquette....
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D
Divya Asrani
from Delhi, Delhi
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Redmi Note 3 headset mic not connecting

I purchased a Xaomi Redmi Note 3 in October 2016. Everytime I try to connect a headset, the mic doesn't connect during calls. I can hear the other person's voice through the earphone but I have to use the phone's mic to speak. Though it works just fine while using the recorder. I have tried using different headsets.
The fingerprint sensor doesn't work properly.
There are times when the screen totally vanishes.
The phone...
+1 photos
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P
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to change my phone with new one

Address:New Delhi, Delhi, 110075
Website:Xiaomi india

Sir/Madam,
I have purchased REDMI NOTE 3 from Sanpdeal on November 29th 2016, and right after 1 months o[censored]sage i started facing lots of trouble with the handset.
One day the voice wasn't heard while on call, next day the charger slot doesn't work.
the charger slot was also replaced with a new part too. And after that facing proximity sensor and touch problem, these problems have resolved by services centre but after...
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Diwakar Bansal
from Jaipur, Rajasthan
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Mi note 3 defected charger

Address:New Delhi, Delhi, 110015

Hi,

I bought Mi Note 3 from Amazon on 2nd October, 2016 and its warranty period is 6 months. The issue is:
CHARGER I GOT ALONG WITH THE HANDSET IS DEFECTIVE. My phone charges to 1% getting charged for while night from day 1 of buying the phone.

Details of my handset:
S.no : 55c1e8cd
IMEI : [protected]
Redmi Note 3

Please replace my charger as soon as possible and...
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S
Shivankar Pintu
from Hyderabad, Telangana
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Redmi 20000 Mah power bank

Address:502291
Website:Ebazar ninja.com

I buyed a Redmi power bank of 20000Mah I charged it for more than seven hours but it's not getting charged.the display indicator is showing only one light.
Order ID:OID305906
POD NO:[protected]
I also called for customer care many times but no body is picking up the phone.It is really very bad.
How I must get money back I couldn't understand.please don't deceive the customers.
My phone:[protected]
Please...
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A
Akhila Srivats
from Hyderabad, Telangana
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Issue regarding MI NOTE 3

Address:560103
Website:www.mi.com

Sir/Madam,
I have purchased MI NOTE 3 from flipkart on June 22nd 2016, and right after 2 months o[censored]sage i started facing lots of trouble with the handset.
One day the voice wasn't heard while on call, next day the charger slot doesn't work.
the charger slot was also replaced with a new part too.
But still the problem has not been rectified.

I have been to the customer care service centres also...
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A
Amansp
from Deoria, Uttar Pradesh
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Mi4i power button not working

Address:Lucknow, Uttar Pradesh, 226016

This is to inform you that on 24th December 2016 I got my mi4i rooted by xiaomi service centre but within 10 days of root the power button of the phone stopped working.When I took about this matter to xiaomi service centre, they did not take any fruitful action regarding this matter
Therefore I requestyou to take this matter under consideration and take effective action against it
Thanking you,
Sushila parihar...
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S
Sarg Odedra
from Nagpur, Maharashtra
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Redmi 3s Prime Repairing charge more than actual cost of New Handset

Address:Pune, Maharashtra, 411003
Website:Mi

On 2nd Jan 2017 I have given my 2 month old Redmi 3S prime for repairing as its was not operating .

IMEI : [protected], [protected]

On 17th I recevied the handset with bill of 9800/- which is 1800/- more than actual cost of Handset which I purchased from Flipkart.

I need to know how can company charge more than actual cost of the handset...
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S
Sonal Mundu
from Hojai, Assam
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Regarding Replacement your product

Address:Ranchi, Jharkhand, 0651
Website:www.tacdeal.com

Sir,
I have Purchased a Product MI Powerbank 20000 mah from website www.tacdeal.com and I got the fake mi damaged product and the website is not giving any response to replace the product since[protected].
Order No:[protected]
AWB No:[protected]
Cash On Dilivery : Amount Paid Rs 1149.0 Cash.
Receiving Date of Product[protected]
www.tacdeal.com...
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V
vyshnu007
from Bengaluru, Karnataka
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Remi 2S prime become dead after software updation

Address:Bellary, Karnataka, 583101
Website:www.mi.com/in

My phone (IMEI : [protected] bought from flipkart on aug 2015) become dead after the software updation. Before the updation my phone was working very fine and in the morning ( 18th Jan17) i got a notification for software updation. I have updated the same and the system asked for reboot. After clicking reboot my phone become dead. I have approached the MI customer care and tried their instructions to start but no use. Then i have given...
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